Oh my goodness I've never loved having my Audi repaired until I was referred by a friend to…read moreMotoring Specialists!! First, they diagnosed perfectly. Then they came and picked me up first class in a BMW to drive me to their place to pick up a free loaner car. They kept me updated throughout. When my car was all repaired, they washed it and left a thoughtful GIFT in my cupholder! What?! Their price was reasonable and their service was TEN STAR!! Kaylee, at the front desk was so happy and cheerful and smart - just the best. And it's truly a FAMILY business. I couldn't be happier and OH - the oil change was to perfection as well. I love everything about Motoring Specialists!!!

Had our van towed to them and the next afternoon it was fixed. In addition, they did a full…read moreinspection and documented everything with photos. I received an electronic report with photos for my records. The price was great for the repair, inspection and report. Highly recommend them.

I have one car so when I made my appointment I was desperate.( I chose this shop because I came…read morehere 3 years ago and these guys were honest, fair and did good work.) They were very upfront letting me know what needed fixing and how much it would cost. They fixed my car with a smile and had me back on the road the next day. Thanks guys, Factory Specific will always be my first choice for car repairs.

After seeing how good Dad's headlights came out, I had them do mine. The headlights were so faded…read moreto the point that the light beam was refracting everywhere but straight ahead. Headlights look brand new now, but more importantly, the light is pointed to where it's supposed to be!

Came here to add to my previous review! They have once again gone above and beyond in their…read morecustomer service and with saving my family money. Today working on my daughters car, when they found the problem, instead of upselling us on a new kit that could potentially be $2700 dollars, they were able to fix the hose in it for a fraction of the cost. If you are looking for an honest reliable mechanic this should be your go to place.

My family has been taking our cars to Stones for many years. My husband passed away in Oct 2024…read more Before he passed he said to always take my car to Stones for anything. So I took my car in to have the electrical checked. It needed a new battery, which they replaced. I also had some scuff marks on my passenger wheel well area. When I picked up my car it was all fixed, and the scuff marks were gone! No charge. Thank you for taking such great care of this ol' widow. You guys are so very thoughtful.

Took my vehicle here to have a minor issue looked at. I was really impressed with the fact that…read moreDrew recommended a "wait-and-see" approach, when he could've easily performed an unneeded service and taken my money. Very honest and thorough in his communication. I would highly recommend. I'll definitely be going back.

They take good care of you and your car. Honestly Drew has saved me 100's if not 1000's of dollars…read moreon repairs. My next vehicle I'll take here, and my wifes, and the in-laws; my faith in the shop has expanded to soliciting strangers on Yelp. Appreciate having a place in town I can trust.

If TEN STARS were an option, Family Auto Center would earn every one of them…read more I initially brought my vehicle to Family Auto Center in Vacaville for a specialized installation that only certified mechanics can perform. Although it's a 45-minute drive from my home, it quickly became clear that the distance was irrelevant -- the quality of service was worth far more than the convenience of proximity. From the first interaction, the professionalism, transparency, and efficiency of Sean, Nicole, and their team stood out. The installation was completed flawlessly, pricing was fair and clearly explained, and my vehicle was serviced promptly without compromising attention to detail. What began as a one-time visit has turned into a long-term relationship. Family Auto Center is now the only place I will take my 2024 Ford Explorer -- whether for routine maintenance or more complex repairs. My husband's experience further confirmed what I already believed. He owns a 2007 Nissan Titan that he's deeply attached to and has been carefully researching where to invest in significant restoration work. He is not someone who makes quick decisions -- he studies reviews, checks BBB ratings, gathers multiple estimates, and asks thorough questions. Yet after meeting Sean, observing how the team interacted with customers, and hearing the clarity and depth with which repairs were explained, he didn't need any of that. As we left, he simply said, "That's the guy I want fixing my truck." That statement speaks volumes. What impressed us most wasn't just technical expertise -- it was integrity. In an industry where customers can sometimes feel uninformed or vulnerable, particularly women with limited mechanical knowledge, Sean and his team operate with refreshing honesty. There is no upselling, no inflated urgency, no vague explanations -- only straightforward communication and well-documented recommendations. I've had experiences with dealerships and quick oil-change chains that left me questioning both pricing and necessity of suggested repairs. At Family Auto Center, I feel informed, respected, and confident in every decision made regarding my vehicle. The name "Family Auto Center" is fitting. Not only is it family-owned and operated, but the culture reflects accountability, cooperation, and shared standards of excellence. You don't feel like a transaction -- you feel valued. It's rare to encounter a business that combines deep mechanical knowledge -- from vintage vehicles to today's complex computer-driven models -- with genuine warmth and ethical consistency. Even conversations with other customers in the waiting area reflect the same theme: long-term loyalty built on trust. I rarely take the time to write reviews. But when a business consistently demonstrates integrity, competence, and respect, it deserves recognition. Thank you, Sean and Nicole, for running your business with authenticity and expertise. You've earned not only our trust, but our continued loyalty.

I had an engine repair that was stressful to workout with the warranty company. Family Auto…read morestepped in and put my mind at ease. They repaired my car and all the details were worked out. They're an awesome business and a gem in our community. Please support them.

The VSC light kept coming on despite our bringing it to another mechanic shop. When we moved here…read moreDean's Auto and Radiator was highly recommended by our daughter. After reading the reviews we made an appointment with His shop. He knew exactly what was wrong and how to fix it. They discovered that chewed through wires that were under our hood as well. He gave us an estimate for the repairs which was reasonable. It has been almost 2 years and we haven't had any problems with the light coming on in the dashboard anymore. Dean and his coworker are awesome!

Extremely nice man is Dean. He explained what was happening with my A/C and did a great job. He put…read morein more Freon and explained my car had a very tiny hole that was evaporating the Freon but nothing major. Dean even took off my tire wheel covers that another auto shop had installed incorrectly! He re-installed the wheel covers for Free and I didn't ask him! Such GREAT SERVICE!

Went in for an oil change and Dane helped me out. He was professional, knew what he was talking…read moreabout and I felt like I was getting 5 star service for a great price as well. Absolutely coming back again.

Well, the service part of it was fine, and the tech guy was nice enough. But the guy at the front…read moredesk Leo couldn't be bothered with. Very unfriendly, not pleasant, not helpful, seemed like he woke up on the wrong side of the bed. I had a coupon that expires on March 31 (date of service was February 7). He wouldn't take it 'cause he said the system wouldn't take it. If I'm a manager running the joint, as a courtesy, I still would've given the $10 discount. Also, asked if a couple more things could be checked out, he said 'no tech available' so that was the end of that. Very stark difference from my Jiffy Lube experience last year where the guys couldn't have been nicer. Friendliest business I had been to in a while. These guys could learn a thing or two from them.

Took 4 hours for an oil change. I tried to schedule a spark plug replacement service and they told…read moreme to just bring it in another day, so I did and they turned me away and made me an appointment for friday. I get there at 8 when they open on friday and they didnt even touch my car for a while even though my appointment was at eight. Took over 4 hours for spark plugs

Eric and the staff were fantastic! From my first call about a car issue, I felt everyone was…read morewelcoming and helpful. Eric quickly fixed my car, and the cost was very fair. I highly recommend this place, especially if you're a local in Dixon!