I brought in my wheels for my bike to get new tires put on. He showed me some soft terrain Metzlers that I liked and I specifically said I want soft terrain only. I paid up front and left him the wheels for a few days to get the new tires mounted since I wasn't in any big rush. My dad picked them up when he was in the area and dropped them off at my house. Nice soft terrain in the back with a hard terrain in the front. I called and was fed some line about how the manufacturer labels it's tires differently than everyone else which I knew was false. Just to give him the benefit of the doubt I checked around and everyone confirmed what I already knew. The people there are knowledgeable and really friendly but I'm not going to go back. I pulled the tire off and sold it and had another shop sell me what I wanted. read more

I always come here to get my tires changed. Jason is really quick, friendly and knowledgeable. $20 to change a tire is a steal! Thanks Motowrx! read more

This yelp review is long overdue. I brought my DRZ 400S in back in 2016 for a carb rebuild and jetting, when I got the bike back, Jason said the carb was previously built with the "wrong parts". The issue was the bike now leaked fuel if the pet cock was open when the bike was off, but prior to that there were no problems. I rode it off and selling the bike shortly after. Fast forward 3 years, I take in my Yamaha YZ250F because it was leaking fuel from the bottom of the float bowl. After spending $370 and him telling me the bike ran beautifully, I took it home (note to self, always start the bike up before you leave). Well guess what, the bike wouldn't start. Great, here we go again! When I called Jason, he says they'd have to rebuild the carb again. If he wouldn't had been so defensive I probably would've brought the bike back to him. Since this was F up number two, I refused to waste anymore time and money with Motoworx. I just picked up my bike back from Peninsula Motorsports (who are great btw), they joked if the carb was really looked at. There was water in the float bowl, there was a missing jet, and some how the push rod was the wrong part. This list goes on. Needless to say my bike is running great now. Maybe Motoworx is great at changing tires, changing oil, and chains, but let me get this point across THEY ARE NOT GOOD AT REBUILDING CARBURETORS. It's two times the charm for me, go to elsewhere for a rebuild. read more

Took my bike Dirt Bike in for a carb clean and new tires. Great job, was done very quickly. Unfortunately because of the stay at home orders I was not able to pick up the bike for almost 2 months. They were very nice about it and waived the storage fees. My bike runs perfect and finally get to ride again. read more

Love this shop, tire changes are cheap and fast, they even balanced my dirt tires (didn't even know that was an option) Gear selection is good, it's nice to have a private moto shop nearby. Jason is a good guy, I left with a good first impression, I'll definitely be back. read more

I came in with my bike to discuss services I wanted completed on my dual sport. I started speaking with a guy behind the counter, his name was Bob. Pretty sure Bob is a mop with a hat on. :) Bob was doing everything else besides working and listening to his customer, very distracted, especially w/his phone and computer. He finally asks what can I do for you, and so I tell him I need new tires, new brake pads, front and rear sprockets, and a chain. I also told him I had some of the parts on hand (received these parts from previous owner, unistalled) but would like to know what the shop would charge for installations, services, HOURS. Bob, still not really paying attention finally turns to me and says, "we don't do things around here for FREE". Insert awkward silence. Um...okay. Understanding I was talking to the wrong person I left with zero answers to my questions, could they do the work, when it could be done, turnaround time, and what would they charge? After a bit more thought, I decided I couldn't trust this shop. Communication, it's kind of a big deal for me, especially if I allow you to work on my MOTO. A real shame too, MWX is literally less than ten blocks from my house, could have been quite convenient for me, but now I'm willing to go forty five minutes out of my way to avoid the place. I actually came back a second time knowing everyone has bad days, but my experience was almost exactly the same as the first. The shop itself seems pretty nice. Shelves are stocked. Looked clean. Didn't see anything less expensive than other shops, no "deals or sales" on my visits. But if you live in Livermore, this might be your spot. I myself however will definitely go elsewhere. Two thumbs (FREE of charge) waaaaay down, Bob. read more

Worst customer service ever. Went in to get a maintenance free battery. They didn't have it. Then refused to talk to me about any other products in the store. Hoping to support local businesses but I guess I'll go back to Amazon. read more

I moved from out of state recently and was hoping find a good local shop. I wanted to use this place for regular maintenance and repairs but it didn't work out that way. The egotism I experienced really left a bad taste, and I won't be returning. read more

I've taken my Piaggio in once before for a front tire replacement. All went well and they said front brakes needed replacing. Recently took it back for front brakes and rear tire replacement. Now the front wheels squeaks with each rotation. Took it back and they indicated it must be something else but they couldn't work on it. I hope they read this and re-consider so we both can have a positive outcome. 925-381-5671 read more

I got my flat tires, oil and filter change done here. They did a great job and friendly dogs. I was skeptical initially reading other reviews about racial discrimination and bad service etc but I am not white and I got a friendly service and price was decent. Of course compared to South Bay it would be little costly in east bay. I will definitely go back. read more

Just gotta say - for an independent bike shop to survive in this business environment is a tough task. I'm guilty as the rest to buy from many internet re-sellers based on price. When you need tires mounted and the only option is the local dealer forget bringing in your own tires, or expecting them to get it to you by days end. Motowrx will take care of that. They're one of the only places were you can actually get tires mounted even if you don't buy them from Motowrx. Try that at any dealer! Then, to make it even better, they do it for $20 a wheel! Dealers charge that much just for air! I'm making this claim to start buying more from my local independent dealer Motowrx just because I like having them here. Hope others feel the same. Thanks to Motowrx for great service and doing what the dealers don't. Make it easy to do business. read more

When I first went to motowrx a few years ago the staff was unhelpful and almost seemed to pretend no one was in the store. I recently came back and was pleasantly surprised. The staff was extremely helpful and was able to order/mount a tire for me very quickly. I will definitely be back. read more

The place is cool, and I don't feel like I'm being taken advantage of when I get stuff done here. I feel like these guys are always there for me and I can trust them. That's been my experience. Andy, in particular, really knows his stuff and goes out of his way to take the time to explain "why" if I ask. He and the team are super helpful, give sound advice, and very accommodating when ordering what you need. I had some parts ordered and installed in less than a week with them! I have over 70K on my '08 ninja 650 today because they take care of me. read more

I love this place man. I'm here a few times a month for odds and ends for my bike. Run by cool, laid back cats who ride. I know running a small buisness can be tough, and can be tempting to nickle and dime your customers - not here though. These guys are legit. You may pay a few more dollars that you would online at times, but its well worth it, and going to a good cause in having a cool bike shop in your hometown. read more

I found motowrx through Yelp and decided to go in and see what what they had to offer. I just acquired a used sports bike and needed a motorcycle shop to change out the tires and service/inspect the forks. During my first visit I noticed that although their inventory size was not really large, they do stock many mil-spec gear. That can be a huge positive for service members needing immediate gear to satisfy mil-safety policy. They are also able to order just about anything you would need. Unfortunately, my personal experience afterwords did not correspond to my first impression of them. I needed new tires asap. After given the relatively high quote, I still continued with them for my tire needs. This is because I like to support the local shops and less inclined to support larger chains. I was told that my required tires are in stock and was given a date to drop off my bike. This date was later pushed back two days. Okay, fine, they may have a high priority service to attend to. I didn't mind. I was then contacted and told that my front tire size was not in stock and that I would be contacted early next week for a update. Okay, mistakes happen. After a full week, nothing. I called and was informed that the tires were not yet in stock. Unfortunately, at this point I had to asked for motorcycle back. They did not give me the feeling that they wanted my business when we spoke. I will now simply remove my own wheels and take it to Cycle Gear or someone else to complete the work I had been waiting for (boo!). I'm sure they are a good shop but they are not for me. I will update if I decide to give them another shot. read more

Sorry, tried too many times to give Motowrx my business but won't be returning. The final straw: Took two dirt bike tires to get replaced (front and rear, same bike). Got wheels back, then mounted on bike and loaded to go riding 3 hours away. Get up there and BOTH tires are completely flat. Returned home, called Jason and he said he'd 'take care of me' if it was their workmanship. Had wife pick up wheels once repaired as I was at work. Jason was disrespectful to my wife when she simply asked if it would be discounted. I called him later as that was not cool. He firmly told me they looked at the tubes and there were no holes. He challenged me if I'd looked at the tubes myself. At that point I had not; I was trusting they would have done the job correctly - it's what I paid for. He told me the valve stems were probably not tight. YET THEY PUT NEW TUBES IN THEM: $40 sale of tubes to Motowrx. Later I did check the tubes and each tube had in-line small two punctures about 4" apart; looks like a mounting equipment pinch. To cap it off, I took the tubes back to him to show him that they tires did have punctures so we could further discuss and see possible causes - Jason looked at the tubes in my hands and said, 'no, I'm not interested in looking at them." I tried a few times to ask if we could look at them. NOPE. Not interested. WTF - it's not about the cost of tubes or tires, but the principle of taking care of business and accepting the possibility that workmanship was fault. This is the third issue over the span of a year; two others cost me $200 of unnecessary parts or work (all I'm talking is tires, tubes, or mounting a new tire). At this point, I'll go elsewhere. If you choose to do business, recommend you are very clear (and in writing) what you want done, otherwise, you may end up getting unnecessary labor or parts tacked on to your bill. read more

MotoWRX provided amazing service! Came in for a chain install and ended up with an important catch of other issues. They do the job right. Jason is top notch! read more

I live in manteca and will return for all my motorcycle needs! These guys are badass, I knew I had a bad rotor on my wheel but they let me know which I loved. I've been to other shops which would put tires on for me and would hardly acknowledge I was even there, motowrx had a conversation with me the whole time. Definitely worth checking this place out, small shop but great owners/workers. read more

This place does not earn 1 star. Rude manager with mocking staff and they use insulting language. Tried for refund on never received part and then incorrect part (twice). Was assured credit was made but was charged again, now out twice the money. Complained in person and the staff did not care. Terrible customer service. Feel it was intentional. Still waiting for proof of refund. Take your business elsewhere. Better Business Bureau will be contacted. read more

My boyfriends Honda CBR needed a new rear tire. We visited the shop for the first time last week. Prices were reasonable and the staff seemed to be knowledgable. They had us in at 3:30 and out by 4:15. Easily located right off 580. Lots of Motocross gear available as well. read more

This is a great local bike shop, I went there when I first got my dirt bike and they were very helpful. I was provided great advise on what gear I should get, I love my helmet they recommended. As for bike service, it's top notch. I had an issue with a peg being bent when I purchased the bike and Andy was able to resolve this in no time. I also had a weird gremlin last summer so I took it in and not only did they fix the problem, but my bike felt like it had way more power than before. read more

These guys are awesome. I didn't realize they work on motorcycles until I was in a bind recently. I pulled my ATV out of storage to prepare for my annual camping adventure to the desert and it wouldn't run right. I dropped it off Saturday afternoon and Andy fixed the carb and it ready for me to pick up Sunday morning. They also have an excellent selection of tires and riding gear. I recommend Motowrx. read more

Hello. Simply put, MOTOWRX is the best of the bay! I'm a mechanic by trade (BART) and have worked automotive and motorcycle shops (Dublin Kawasaki "DK" back in the 80's). Motowrx has my absolute confidence, respect and more importantly, trust. Considering that I'm trusting them with my life when they do any service on my bike, speaks volumes for me. I have recently gotten back into riding after a 20yr hiatus (commuting was killing me in gas). I have an 05' Kawasaki Z750S and was looking for tires, mainly the rear. I searched everywhere, high & low, especially online looking for the best deal, assuming any local shop would be way to expensive. Then I went to MOTOWRX for the heck of it Talked to Jason the owner. Being that my riding is 95% commute I needed a long wearing tire over all out performance, we settled on a Continental "Contimotion" for the rear, I couldn't afford both. The tire was a deal at about $120-ish installed and has been a sweet ride since. BUT, this is not the real story with these guys, and I wouldn't have bothered with this if it was. Read on The real story here is what happened later. Ok, so now it's time for the front tire. I went straight back to motowrx and the matching "Contimotion" front tire. A smokin deal at $90 bucks installed! So here's the story. I dealt with Andy for the front tire. Cool guy. Did the job no prob'. I ride the bike, a vibration arises. What the F**k! I immediately go back thinking the tire is bad. Andy rechecks the tire balance. Ride it again, vibration still there. S**t! I go back again, and talk with Andy and now Chet. They believe it's the bike maybe the headset or something, not the tire. Now I'm thinking oh yeah right, it's the bike which operated PERFECTLY, not the new tire! These guys are thinking oh yeah it's the PERFECTLY new tire, not the bike, yeah right. This guy's (me) got a bike problem and is trying to blame it on the tire or us (motowrx)! I ride off again questioning my self, and my bike. Maybe their right, my bike has an issue. I ride the bike some more and I'm just not feeling it in my gut, ya know? So I go back yet again 3rd time, and it's just Chet I'm dealing with. He says "How about you leave the bike and I'll check the headset, $70.00 if it works NO charge if it doesn't". With nothing to loose I leave it. Next day he calls, "The bikes ready to go, no vibration AND NO CHARGE Jeff". I'm thinking right on dude, that's awesome I guess you were right after all, it was the bike" I show up, ride the bike, God dang VIBRATION, NO change. Now I'm really thinking these guys are frickin A**HOLES!! I tell Chet, "Dude the vibrations still there!", and I'm just not happy with this. So Chet says, "Ok how bout this. I have an old tire off my own bike. I'll mount it, you ride it for free to see if there's a change". I say, that would be reasonable. So we go around back and do the swap. He gets. He lifts the front end. steps away. Me I'm still thinking it's the tire, walk up to the front and spin it as a fast as I can. Boom baby! The tire has a flippin off center high spot! I say hey Chet, check this out? I spin the tire again he says "Your right, the tires bad" I'm not even going to bother with the old tire check, you get a brand new tire right now. So, to make a very long story short and the morale of the story is- "Go with your gut" "If it's not right question it". And Trust MOTOWRX to do the right thing. Period! As the saying goes for me anyway "The customer's always right unless he's wrong!" You guys are the best of the bay! If you watchin Andy, Chet, & Jason. Thanks again Jeff Brooks Livermore, the blue Z750S! read more

Ok, here is my opinion on MotoWrx they are extremly knowledgeable and fairly well priced. The owner is extremely layed back and has a super nice dog. This dog is a pit bull and looks intimidating but is nice. Don't worry it IS KID FREINDLY. Lots of Gear and good sized shop. Sometime takes a little extra time but you can't do better than LOCAL. Just a note sometimes they close at 7 instead of 8 but not often so you most likely do not have to worry about early closing times. I hope this helps!!! read more

Hours say they are open until 8pm on weekdays, so I drove all the way out there in 580 rush hour traffic only to have them closed n doors locked at 7! Even the sticker on their door says they are open until 8 on thursdays, cmon guys... gotta get it together! read more

I used to shop here all the time. The last time I was there to have a rear tire changed, the guy calls me hours later and says I cant get your tire off, come pick it up. I picked up the wheel and noticed a lot of gouges on the rim. But I needed it the next day so I didn't say anything. I cut the tire off myself and took it back for him to mount it and then he had the nerve to say it didn't need balanced, "it was perfect" But every other time I had them change the tire they told me it was to big to fit in there balancer. Bs! Then he had the nerve to charge me full price! I wont be back! read more

I love this shop and go here often. The owner is passionate about motorcycles and will help you in any way possible. Everyone there is knowledgeable and willing to help, just ask. I would highly recommend coming here. read more

Motowrx is one of the most honest dirt bike shops around. 110% honesty when it comes to parts, service, or just advise on your bike. I went in thinking I needed parts A, B, and C. They advised I didn't need part B and basically made them less profit and saved me more money. That's how honest they are. Speak with the owner as he is extremely nice and will help you save money when the other shops will sell you parts they know you don't need but want to make a buck. Motowrx cares more about your bike and wallet than making a profit. They ROCK!!! Thanks guys, I'll be back anytime I need a moto part or just advise. read more

You know when you meet someone and right away you know they are somebody you can trust? Well that is what I thought when I met the owner of Motowrx Jason today. I was looking to get quote on a pair of tires and stopped into Motowrx, Jason gave me the price and it was about $60 higher than I found them online for, I asked if he would match the price and he couldn't and encouraged me to order them online and asked if he could mount them for me. I thought this was a stand up statement, he was willing to lose the sale over making no profit but instead of being a jerk about it he asked me for my business to mount the tires. Pretty cool, he is not willing to give stuff away, this tells me he takes pride in his business and I'm sure that pride trickles down to person who sweeps the floors. I have a KLR650 and he is a KLR owner as well and is extremly knowledgable about this bike. Bay Area KLR owners go see Jason!! read more

I like this place. Took 2 of my street bikes in to get tune ups. They were honest, easy to deal with, reasonably priced and fast. I will continue using them. read more

Folks here are GREAT always willing to go extra mile I'll be bringing my KLR there for all kinds of things and I have. I miss the (sorry name escapes me now ) but he was the best of best I wish he was still there but try things happen but just so you know I thank you for trying for two hours to figure out why my Front (new larger) rotor was binding I didn't feel do dumb when he too couldn't figure it out. Turned out to be a miss machined caliber extender. Bottom line these guys rock I hope everyone brings biked ATV'S AND anything else they service great privateer shop ! read more

These guys are fantastic. They're all very experienced riders, one of them instructing on the track and the other instructing on the dirt --in addition to having done some competing in their past. They also know bikes backwards and forwards and have been very helpful with advice when I've come in with problems on my bike. You don't find depth and knowledge like this in most shops. read more

stopped by sunday with a leaky valve stem. jason fixed me right up with a replacement and i was safely on my way. after reading the reviews, that's modus operandi for them. you'd be supporting really great people by patronizing this one. wish it were my neighborhood shop. might be worth a little drive. read more

I started buying tires and parts and getting my oil changed when at Motowrx when I was a total n00b a few years back. They were amazingly patient- I ask a lot of questions, and sometimes people get... "grumpy". Andy and Jason both take the time to help me learn... they've made sure that I learn the important stuff to keep my bike running, and me safe. They've gone above and beyond more times than I can count- I got a flat tire up on Hiway 9, and a friend hauled me home. I called them about half an hour before they closed on Sunday... Jason stayed til I got there at 4:15, and then unloaded the bike for me, and got a new tire put on it. I read some of the negative reviews, and I'm just shaking my head. No one there is egotistical... they're blue collar guys, who work hard in some pretty rough conditions (would YOU want to wrestle a wheel off a bike and put a new tire on in 105° temperatures??), and have to deal with some utter morons. I've sat at the counter, listening to some of the conversations they've had... and honestly, if you had a bad experience, I'll point the finger right at YOU. Also, it's pretty obvious one really short Asian guy with some issues created a few fake accounts. As an FYI, I happen to know first hand that they don't discriminate against short Asian guys. No one's perfect, but these guys honestly CARE about their customers and their customers' safety. I've watched them talk people out of more expensive stuff, when a less-expensive item will meet their needs, because they don't want to take advantage of anyone. It's nice to see. Long story short, they do good work, for a fair price. Highly recommend! read more

This place is HORRIFIC!!!!! Let me explain. I received a quote to replace a back tire which I purchased on my own and just needed the tire installed. I received a price of $55.00 ok fair enough. I arrived early Sunday morning expecting to receive my bike back the same day. Jason stated "the guys" will not be in today but back on Tuesday. I'm like ok fine. I requested an oil change as well. I receive a call I believe it was Tuesday, stating I needed breaks the price quote was around$70 for parts or so plus labor. I then received a call stating your bike is ready to be picked up and I asked what is the TOTAL? I was told $220. Ok great! I then asked can you install some red grips and how much would that cost Jason stated about $15..ok. I picked up my bike on Sat. now the total is $280.00. WHAT! I inquired and Jason's like we didn't include the labor cost. What part of TOTAL did he not get? They charged me $15.00 for the grips and $38.00 to install them. REALLY? How can I go back to this place and more importantly refer a friend with such service? This is my first review ever and unfortunately it's negative, but the TRUTH! Avoid this place!! read more