We are so grateful for the Belmont in Sabre springs. From…read morethe beginning with Nadine walking us through the process for homing my mother-in-law, to the perfect apartment, and a wellness staff that is excellent. The care she is receiving is worth the cost, which is real however totally appropriate. My mother in law is in the Circle of Friends program and she is thriving. She wasn't thrilled with the changes in her life, however, she is laughing and excited for her classes. She is receiving the best care and she is happy.

Deeply Disappointed with Belmont Village Sabre Springs…read more I'm very disappointed with the care and concern my mother received at Belmont Village Sabre Springs. She was often left waiting 30-40 minutes just to be taken to the dining room for meals -- a situation that happened frequently and caused her significant distress. Eventually, I had to purchase her an electric wheelchair just so she could get to meals on time. But the biggest disappointment came when I was informed -- without warning or any meaningful discussion -- that her monthly rate would jump from $5,950 to $6,370 and then suddenly to over $10,000 a month. I was told this was due to a "reassessment," which felt more like an excuse to justify a massive rate hike than a genuine evaluation of her needs. I attempted to speak with the Director, Tracy Knepple, about this unreasonable increase, but I was met with rudeness and unprofessionalism. I was treated with complete disregard and disrespect, despite being a concerned family member trying to advocate for my mother's care and well-being. As a result, I made the decision to move my mom to a new facility -- one where she is now thriving and no longer has to worry about inconsistent care or unexpected financial strain. I strongly urge anyone considering Belmont Village Sabre Springs to look very carefully at how they handle both care and communication. In our experience, they failed on both fronts.

Extremely disappointed in the Care a family member received in Memory Care. There are a few caring…read moreand competent caregivers, (Julia and Vicki bring two of them), but majority seemed untrained to work with Dementia residents. Most likely they are overworked and underpaid as well. Medication mistakes are common and residents are not cared for with the level of care you are promised when you tour. Low Staff to Resident ratio with high turnover of staff and residents. This is the 3rd Executive Director in three years. Complaints are not taken seriously with little to no follow up. If you care for your loved one then this is not the place for them. If you put your loved one here you will regret it.

Amazing staff and leadership. Clean and very friendly atmosphere with the caring and compassionate…read morestaff. It is always great to work with the Med techs and memory care director Cristina.

Do not put your relatives to this facility. Their brochures and advertisements are all lies. They…read moredon't provide quality. Their employees are not managed well by the administration and management is bad.

I was recently with a friend whose husband is living in the Memory Care part of Silvergate and…read morevisited with him while he had lunch. Although the facility is VERY nice, I was really surprised to see he was given a plate with several different types of foods mixed together. He kept asking what this was and what that was, and then he refused to eat. What really surprised me was that this is a facility that caters to older people. Gee, doesn't everyone know that children and very elderly people don't like their foods all mixed together? People like to identify what they're eating and the person who has dementia can't remember what all the foods are (and that they're safe to eat) if you can't identify them. It's just too confusing and it's one more bump in the road they don't deserve!

I am writing this review based on the tour I had with Kathleen. I toured both the Assisted Living…read moreand the Memory Care floors. The place feels warm, uplifting and inviting. It's also very clean and doesn't smell. I love the setup of the memory care. Sometimes your loved one may be between the two levels of care, and may benefit from socializing people in the assisted living. Ivy Park allows that when appropriate, which is unique and something I love about this place. I also liked the floor plan of the Memory Care on the third floor. The hallway is like a loop, instead of a straight hallway with fire doors at the ends (where people with dementia may try to leave). The entire place feels like a nice hotel lobby where people gather. I also felt that this place takes fall prevention seriously - it's a major concern for elderly people in general but especially those with dementia. The flooring and the way furniture was set up in the common areas was thoughtful, i.e., there wasn't anything that was sticking out where you could trip or bump into. Another facility I recently toured had multiple strips across the hallway, maybe to cover the flooring joints. I saw a woman walking with a walker, and she had to stop and slightly pick up her walker every time she went over those bumps. I toured 30+ facilities in San Diego County when I worked as a social worker, and I have to say this place was one of the best I've seen. I toured for my father-in-law, and my mother-in-law chose another place closer to her home. But I would have definitely chosen Ivy Park if it were up to me. Highly recommended.

Overall our experience with Ivy Park was nothing short of outstanding. I highly recommend it to…read moreanyone seeking a place with beautiful surroundings and top notch care for their loved one. Not only are the surroundings meticulously maintained and beautiful, the care they provided my mother was exceptional. My mother had a lot of medical needs and the staff at the facility were always incredibly professional and they went out of their way to ensure she was comfortable and happy. I was constantly impressed with how the staff went above and beyond to meet her needs and ensure her comfort and well-being. Keeping my mother happy was no easy task and the fact that they were able to cater to her high standards while managing her complex medical needs speaks volumes to the top notch care this facility provides. Ivy Park has a genuine commitment to excellence and I can't recommend them enough. I couldn't have found a better place for my mother. Thank you Ivy Park for your exceptional care of my mother.

I arrived at Ridgeview Health Center following a very invasive surgery and was immediately…read moreimpressed by the community. The facility is exceptionally clean, modern, and well-maintained, with a beautiful outdoor patio where I could enjoy fresh air and sunshine. There were also a variety of activities available, which helped make my recovery more enjoyable. The care I received from the nursing staff, physical and occupational therapists, wound care specialists, rehabilitation team, and dietary department was outstanding. Every staff member I interacted with was professional, compassionate, and took great pride in their work. They consistently went above and beyond to ensure I received the best possible care. I would highly recommend Ridgeview Health Center to my family and friends. The quality of care and dedication of the staff were truly exceptional and exceeded my expectations. Cathy K

4 months of care at Ridgeview was the worst experience ever. Made our very difficult time,…read moreactually horrific. Orders from ER not input into their system correctly. Call button for assistance wasn't working (and never checked) Lack of communication between the doctors and staff - caused a handful more "falls" that should have happened. More visits to the ER than anyone should have had. Doctors testing orders ignored, even asking over and over. Promises of "checking on my dad every 2 hours" were ignored and not ever implemented. 2 of us were there everyday and still could not get the quality of care and dignity that my dad deserved and needed. We were lied to daily and staffing numbers were under the mandated requirements. I would not put my worst enemy in Ridgeview. Be very vigilant before putting your loved one here.

Having your loved one in a care home facility is difficult for all loved ones; I'm so thankful that…read moremy mom is filled with most competent, kind hearted, and loving staff as she is with ActiveCare. They are a supportive group of most compassionate individuals.

I have frequented this facility through out the last few years as a visiting nurse and find the…read morefacility beautiful in appearance and the staff to be excellent from the house keeping staff all the way up to management, not mention the Nursing staff committed to providing compassionate care!

As our mother's day-to-day needs increased, my family realized that the nursing/rehab facility she…read morewas at was no longer adequate. After touring several board-and-care places, we knew Garden Abode was the best choice. Nothing compared in terms of the level of care and quality. Melissa and the staff at Garden Abode treated her with kindness and respect. She enjoyed a variety of healthy food, a beautiful home and backyard, and personal care and companionship; all of which brought her and us much comfort in the final months of her life. We couldn't recommend Garden Abode more highly.

Garden Abode is a 6 resident facility in a lovely private house in a gated community. It is run by…read morea very professional, kind and compassionate individual with staff who care very much about all the people who come to stay. If there are 6 residents the staff ratio is one to three. This is crucial and pretty much as good as it gets. It's a close as you will find to a home from home. The care given by Melissa and her staff is amazing. The accommodation ranges from shared rooms through single ensuites and a great kitchen, dining room and lounge areas. And the garden is sunny with lots of beautiful plants and a very cool resident tortoise who is very fond of hibiscus flowers. When I initially visited, Melissa sat and talked with me for more than 2 hours. She will listen to what it is your loved one needs and talk through everything and help you with every step of the process, she will tell you exactly what she can and can't do. She has been running Garden Abode for more than 15 years and has a wealth of knowledge about everything you will need to know. She will manage meds, special diets and advise on Hospice when the time comes. She is very flexible on visiting and will accommodate any reasonable requests. The task may seem overwhelming to you but once the initial intake admin is complete Melissa and her staff will be able to provide comprehensive and compassionate care for your loved one. My husband was in their care for seven months. I was unable to keep him home any longer and Melissa and the staff really did provide a home for him. This was not an easy time by any means and Melissa helped our family navigate it with as much grace and dignity as is possible. If you are looking for care for yourself or a loved one in a comfortable and caring environment it may be the best thing you do to just give her a call and talk to her. If you leave a message she will call you back promptly. This part of life is a very difficult one to navigate. The decision to put your loved one into care is, at the very least, heart-wrenching. The facilities available range from massive expensive institutions run by corporations where, if your loved one is on the quiet side and deteriorating they may not receive the care you would hope for (and they are very much institutions regardless of what you may see when you tour) to small Board and Care facilities with a few beds and a dedicated staff, and everything in between. A Board and Care facility may well provide more personalized and superior care than a far more expensive large institution. Some are obviously better than others and you will know the facility that's right when you find it. I looked at many facilities trying to find accommodation for my husband who had dementia and was deteriorating. I came out of every tour of every facility and sat in the car and wept because I felt there was no way I could leave him in any of them.... then I found Garden Abode and Melissa. I can recommend them wholeheartedly. I don't think I could have found better and I thank Melissa, her daughter and the rest of the staff from the bottom of my heart. x

Poway Gardens Senior Living has the kindest staff around. Their activities and parties are so fun…read moreand lively that I just hope that when I get to the memory care age I have the opportunity to call this place home. If you ever get the opportunity to tour this location totally jump on it, they are of the highest quality when recognizing your loved ones level of care needed and the layout of each home is so perfect. It is exactly the "home environment" I have been looking for in an elderly care location. Let me rave about the activities a little more!!! Scenic drives, art programs, bingo, discussion groups, and PARTIES, PARTIES, PARTIES!! They celebrate EVERYTHING and I never have to worry about my loved one feeling left out of the fun because everyone is included here!!

Two of our elderly family members moved to Sinceri Poway Gardens memory care in Spring 2023. Family…read more(non-resident) loves it here! We feel we're working together with the staff and administrators here to optimize the situation--one person is having trouble adjusting to being away from home; the other calls the Gardens home. Several hospice nurses and two garden volunteers from the community, as well as a few visitors we've met, have assured us that this is generally an excellent place, especially when compared with the range of what's "out there." My own observations are that the staff work cheerfully and are very helpful. They know the residents well, are kind, and have been communicative with us. The activities staff are terrific. Administrators are responsive and staff really engages our loved ones, encouraging them to participate in activities in their building and at the lovely organic produce gardens that supply vegetables and flowers for the care and local communities. The therapeutic gardening program brings in community volunteers and students. One of our seniors with dementia feels that the menu is somewhat repetitive. Admin arranged a meeting with the director of food services, who personally came twice to chat with our relative about it. This person doesn't like vegetables and there are healthy amounts of those given at meals--hence we have a problem for our veggie-hater. We appreciate the admin taking it seriously.

My mom is on hospice and she goes there for a respite care which gives me a little bit of a break…read morefor five days. We've gone there a few times and staff and nurses are real nice. They have a nice space where you can have lunch outside of your room if you want to they have a nice little patio that the caretaker that I have going there too will take my mom out for a walk in a wheelchair I highly recommend this place if you are recovering from a surgery. Or if you have someone on Hospice that needs a place for respite care.

I wish my mom had come to this place earlier. The place is light, very inviting & the best part are…read moreall the activities they work to provide - wonderful musicians, lectures and sessions that provide great info re physical therapy, balance, and even presentations for the appropriate holidays. Nursing staff take pains to support patients with memory issues, always responding with tact & redirection. Line staff are especially patient. Mom Had been to other facilities before, but this one is the best that I've seen so far. Any CA location is difficult with traffic, but the open spaces, daily access to outdoors, short trips to the beach, and mini concerts are a special touch.