Kaiser Permanente referred my child here. I was provided an appointment and canceled on time. This…read moreoffice is clearly money hungry. They are sending me to collections for $65. Why couldn't they bill the kaiser insurance if they wanted to get paid so bad. My son was seen at kaiser panorama city instead and this place is still trying to collect money. I called the place right now too, it's Friday and it's closed. What kind of community facility closes on Fridays. I'm going to consult with an attorney. Horrible experience at this place! This is clearly fraud. Update: I filed a complaint with Kaiser for referring me to a place that commits fraud and they reimbursed me for the $60 this place ended up charging me for a legitimate cancelation excuse. Kaiser apologized and told me they will make sure not to contract with this place anymore! If you were referred to this place by your medical doctor, file a grievance or complaint with them and they might be able to pay the fees, reimburse you or stop contracting with small talk therapy so they can stop charging people illegally. Life happens people need to cancel and the least that can be done, is to give people an opportunity to reschedule once without charging them any fees! I'm happy Kaiser listens and they will follow up and file appropriate complaints with the state licensing board.

Taking my child to Small Talk Therapy is Santa Clarita has been a wonderful experience. Summer, the…read moreowner does the intake evaluation and creates your child's goals. Cassandra at the front desk always greets us with the warmest smile and is extremely helpful with answering any questions or concerns we have. Malissa, the speech therapist is friendly, warm, caring, and patient. I couldn't ask for a better a better group of people to help my child. Keep up the great work!!

I have been using Hearing Aids Today since I was discharged from the military about 20 years ago…read more Rick has always provided me with outstanding service and the highest quality products for a very reasonable price. The last hearing aid I just replaced lasted me well over 10 years. Rick will always get my business and I highly recommend Hearing Aids Today if you are looking find a reliable place to purchase hearing aids. Steve

I am very glad we bought my mother's hearing aids at Hearing Aids Today. Rick, the owner and…read moreoperator, made the perfect recommendation for her. Additionally, he continues to provide excellent service.

One star, this business is taking advantage of the government funds and the people. They take…read moremedical but they will give you the cheapest lowest quality hearing aid possible but will charge medical for the most expensive hearing aids. I do t recommend them to anyone.

One room for test and was dirty. Is there more to it? Never saw an audiologist. The tech said I…read moreneed hearing aid - duh. I went there for ringing in my ear and loss of hearing and ignored the ringing!

FYI Their hours, per "their answer machine" are until 4pm. I had called them at 3:45pm and it took…read morethem until at least 10:30am to return my message. And if I had not called to check the status of my hearing aid, I DO NOT believe they would have called me back!!!! Especially knowing their lack of Customer Service

I was referred to Andersen by my P.CP. after I had voiced concerns about my hearing. I had to call…read morethe office numerous times and days to actually talk to a live person. The recording says that due to high call volume it may take 48 hours to get a callback. I waited 2 months for my appointment once I was able to talk to a live person. It's a tiny office off of 21st Street. It was not busy when I arrived. There was one receptionist working. I filled out my paperwork and was called back within five minutes. Mr. Andersen didn't ask me any background questions or try to understand what kind of trouble I was having. He didn't do a physical exam of my ears. He just told me to step into the booth which was not soundproof. I could hear the secretary in the other room. Even after he had closed the door. He placed some very old looking headphones on me. He stepped out of the booth and instructed me to signal to him through the glass window when I heard a sound. He tested different sounds and tones at various frequencies. He then assessed my word recognition and that was the end of the test~ 5 minutes total. He came into the booth and said my hearing was in normal range. I took a brief glance at the paperwork that he held up and then he walked away. He said he would forward the results to my P.C.P. I even googled "what to expect during an audiogram" and what I experienced definitely wasn't thorough, informative, or helpful.

Just wanted to give a shout out to Elizabeth at Audiology Associates. My husband and I went in…read morethere today to change out batteries and filters for his hearing aids, since we couldn't figure it out. She was so patient, calm, knowledgeable and pleasant. We have been seeing Dr. Boulder at Audiology Associates for 7 years and could not be happier with the service of their entire office. Just so grateful. Shout out again to Elizabeth!

Dr. John Davis at Audiology Associates and his staff are wonderful. My 80 year old mother-in-law…read morehas worn hearing aids since her late 20s. She has been to numerouse audiology offices. However, she recently moved to Santa Clarita to be closer to us and we took her to this office today. According to her, this is the nicest, most professional and friendly office staff with all the up-to date equipment. Her hearing aid stopped working. It was purchased at a different audiology department. Audiology Associates sent the hearing aid out for repairs and contacted the previous business where it was purchased to get the most up to date records. The staff communicated regularly with my mother-in-law and kept her informed during the entire process. The hearing aid was fixed a week sooner than expected. It was very easy to make the appointments. Once the new settings were dialed in they told her she could come in any time without an appointment for any type of adjustments. I can't say enough about how wonderful it is to work with such a professional and friendly business.

Dr. Eleanor Wilson, Au.D. (Hoping you read this) thank you for taking your time explaining…read moreeverything to me in such detail that I can understand. Your so soft spoken and sweet amazing bedside manner ! I would definitely recommend felt so comfortable! You can tell when someone loves what they do and they have a passion for it and this Dr does! Thank you!

Dr. Wilson went above and beyond to help me find the perfect hearing aids for me. I could of not…read moreasked for a better professional to guide me in the right direction. She not only took her time but her expertise proved that she was the right Audiologist for me.

I moved to SLO a few years ago, and I still drive to Bakersfield to get care here. This office is…read morealways professional and friendly. They get me in quickly when needed and the team is caring and efficient--no long wait times, prescriptions are sent immediately, etc. Today I visited for a double ear infection and ruptured eardrum. Christopher Doan made me feel at ease--explaining everything clearly and making every effort to get this resolved as soon as possible with medication and an in-office treatment. I'm really grateful for his compassionate care after bouncing around urgent cares and getting mixed information/improper treatment. I also had a balloon sinuplasty and turbinate reduction performed at this office in December. Everything went well with zero complications. (In case you're considering the procedure and a nervous researcher like me. ) All in all, we're lucky to still have this kind of care in an increasingly frustrating and confusing healthcare system.

I would not recommend this place…read more I made an appointment thinking I would see a Dr. but it ended up being a PA. Which I was not expecting. Then they hit me with a bill TWO MONTHS LATER wanting another $105! I already paid the specialist copay! When I called the billing department they said there's nothing they can do. Very disappointing they would treat me like this.

Great office staff! Dr. Campbell and his team were very informative and professional. Dr. Campbell…read morehas been my Audiologist for about 10 months now. After my hearing was flagged by the CHP background recruiter, I struggled to find an Audiologist that would be willing to accompany me through my journey to correct my hearing. Big thanks to Dr. Campbell and his team for supporting me through my journey. Highly recommend.

Called to ask a few questions and was greeted by the Lisa. She was very sweet and helped answer…read moreall my questions.

Miracle ear is a great hearing device which is compatible with all my devices iPhone IPad and yes…read morewith my Subaru too. Reason for my update is James Armstrong. Excellent at fitting and follow up service is perfect. It's the person touch James offers which will leave with a feeling of family and friend. I am humbled by your kindness and compassion as I shared with the loss of my son. Thank you

First appointment, picked out aids after test. 3 months later, still no aids, called ins company…read more No order submitted! Asked for name of another company, set appt with new company. Insurance co asked if I wanted them to call A&M. I told the insurance company I didn't care what they told her but I was not accepting hearing aids from this lady when it takes her over three months to even submit the order. Went to the new company appointment was told they couldn't do anything because A&M submitted an order after the insurance company contacted her. Another big mess I have to clean up because of A&M Hearing!! M, if and when they come! Instead of having to deal with A&M, I rescheduled another hearing test with a new company, went home and called the insurance company and told them exactly what I thought of A&M and they needed to cancel the order from A&M immediately so that I could go have my hearing tested and AIDS ordered from a legitimate company not someone who comes in when they want and submit paperwork when they want!

Such sweet and kind ladies! So friendly and caring! Ann takes such great care of us. She's…read moreattentive and really listens to what you have to say. No rushing, or pushing you to get something you're not ready to get. She makes you feel like your family!