Whoever is their customer facing person for their social media isn't very good with potential…read morecustomers. Asked a question about how they run their sander in a video, and got a response with attitude instead of a helpful or informative response, then blocked by their instagram shortly after. I simply asked why they run their sander with the handle up so high and got called a know it all instead of an informative response. Could've just said it's a specialized sander that's designed for that instead of blocking me after getting defensive.

We worked with Aaron Sheaves (Sheaves Floors, LLC) and his team to refinish and restain (a totally…read moredifferent color) the red oak hardwood floors on the entire main level of our home; replace the stairs and stain them the same color as the main level; and replace carpet on the entire lower level with luxury vinyl plank. It was obvious from the minute we met with him that he was experienced, patient, and knew how to interpret what we wanted when we weren't even exactly sure! We are experienced home remodelers and it was great to work with someone who completely met our very high expectations and requirements. Aaron was extremely detail oriented and responsive, had great recommendations for products and colors that would look best with the overall vibe of the house, and kept us informed every step of the process with daily text updates/pictures. Project was completed on time. The floors are absolutely gorgeous and we couldn't be happier. To say he went above and beyond is an understatement and we plan to hire him again within the year when we remodel our kitchen and master bathroom. We can't recommend Sheaves Floors highly enough!

This company did an amazing job with our driveway! Dave was great at returning phone calls and…read moreanswered all of our questions. They even came to pave a week earlier than we were scheduled for. The paving is spot on! I could not have asked for a better job. They even built us a ramp into our storage building. I highly recommend this company!

If you expect someone to respond, just keep going. One e-mail after another ignored by Melissa. I…read moremanaged to get someone out here to quote, and subsequently I had follow-up questions. After some initial communication, when trying to set up an appointment, she stopped responding. Finally when she did, an excuse as to why she did not sooner. After receiving the quote, I had questions. Four e-mails ignored, called twice and no answer. Do not waste your time. The only reason I gave 1 star is the system forces you to select at least one.

Yes reclaimed barn wood is as expensive as it is beautiful. Got it to make a headboard and two…read moreshelving units. They were very helpful and patient with us as we looked at many samples. If you are looking to do wood floors, check them out before you go to a box store

Wow, these guys are good. I had received a quote from another paving company that was quite a bit…read moremore, then by accident, Skyline was in my neighborhood doing a job two doors down and gave me a price I couldn't refuse. The job was fast and extremely professional. I am referring them to family and friends without a doubt. I am constantly getting compliments on my driveway and I couldn't be happier.

Great company gave us a great front porch. We searched around for a deck company to add onto our…read morefront porch. Bear Creek Outdoor Living submitted several designs until we found the perfect one. They started the day they said and completed on time. The entire time they were prompt in the morning, worked all day and left when they said. They kept our yard neat as possible and cleaned up completely before they left. When we did the final walk through, we had no items that needed to be done.

Bear Creek built our deck for our home in Wintergreen and were outstanding from beginning to end…read more Every member of their staff from the design process to the workers building the deck and the owner himself, Brian, were excellent to work with. All of the fine details and final touches were executed well and Brian and his team provided top notch guidance throughout the process. I would highly recommend them and we look forward to working with them again in the future.

Not sure why I waited a year to leave a review. I…read morecontracted Shreckhise Shubbery to totally redo the landscaping around my house. The removed the old shrubbs and beds and replace with a new design and plants. Mike worked with us to make sure most of our plants were deer resistant. We have had the new landscaping for a year and ALL the plants are still alive and grwoing.

Excellent service! The employees are friendly and very knowledgeable. Great quality plants.read more

Three years ago we hired Busy B to power wash out house prior to it being painted. We couldn't…read morehave been happier with the service. Walt and his team were attentive, thorough, and went above and beyond to make sure the job was well done and that we were satisfied. Naturally, as we prepare to sell our house we wanted the same level of detail, so we called and scheduled with them again. I'm not sure within the last three years if this team was abducted by aliens and replaced by their evil doppelgangers, or if they just don't care anymore, but this experience was the polar opposite. The day prior to our appointment we received an email that gave some basic instructions, but what was striking was a paragraph that said "Please do not call us on the day of your job asking for a specific time. You will not be given one. Due to the nature of our work we cannot give out specific or estimated timing on the day of your scheduled job. You will receive an "on-the-way" text if you've provided a cell phone number." OK. That's a little off putting, but we get it. Some jobs are bigger than others, but even the cable guy gives you a range. Day of the appointment arrives and two hours are spent clearing the decks and porches. And the waiting begins..... Finally at 3:00pm a text is sent to the company to get an idea of the latest time they will arrive. At this time the office manager says, "Oh, he's been there and left". What? What happened to the on the way text? There was no knock on the door and no phone calls. Effectively the receptionist told us that there is a car blocking the driveway and he couldn't get his truck in to turn it around. No, we say. There is no car blocking the driveway, plenty of room. Actually, says the OM, you have a difficult driveway to get up and Walt (company owner) remembered this and didn't have the right equipment to get up your driveway. It's in the shop in Harrisonburg, so he's not going to be there today (we have a bit of a hill to get up). Wait we say, which is it? A car blocking the driveway or lack of equipment? At this point we are told the house phone was called and a message was left telling us this information. That's a tough sell, as the land line has been disconnected for about 5 months. After much back and forth we basically tell said receptionist that this is extremely poor business decisions and terrible customer service as we have all of our porch furniture sitting in the yard, and are planning on staining the decks tomorrow. Not my problem was the message from good ol Busy B. We asked to have the owner call us. We were told that he doesn't have signal. Maybe he'll call, maybe he won't. At this point we are at a loss. It looks like the B is too busy to come do the job they committed to. So we begin to look for other options. Suddenly, at 4:00 pm, a white pickup pulls into the driveway with no special equipment and somehow navigates the 'obstacle course' of the driveway blocking car. The owner himself gets out of the pickup. He made no apology. When asked why he didn't bother to call or knock to let us know he had made an attempt. He then tells us that he had both knees replaced a few months ago and didn't want to walk up the driveway. He also tells us that getting our house power washed is 'not a crisis', and that him living with cancer over the past two years is. What? No one called it a crisis, just really poor customer service and crappy attitudes when asked why no one had showed up or called. I'm very sorry for your medical conditions, but that's not my concern. If it's that bad, maybe you should have sent someone else. Finally the power washing begins. No real apology for the lack of communication or the decision not to show up. During the washing session, there were some texts back and forth to our oh so happy OM who said that a check would be needed at the end of the session. We said we would pay electronically just like the last time. 6:30 rolls around and we go outside to look at the job. First thing noted was that the walks and back patio were not done. An argument ensues that those have never been done and that was not on the work order. On the contrary we say, they were done last time and we specifically stated that we did not want the deck surfaces washed (which they did). On the previous you talked about how we needed to fill sand back in the walks after the session. After more arguing back and forth, out he goes to finish the job we hired him for. Bottom line is this. The entire experience from top to bottom was terrible. Communication was terrible, service was terrible, attitudes were terrible, integrity was terrible, and the job was marginal. It's unfortunate that this occurred. We would not recommend services from this company at all. Both the office staff as well as the owner were argumentative, and it appeared clear he did not want to do this job.

We hired them weeks in advance before we moved into a home and scheduled movers around them and…read morethey DIDNT SHOW UP They never confirmed prior and the woman sherry was rude and yelling and cursing on the phone So unprofessional - would never use them

This company is amazing. I've had them deliver landscaping stones to my house twice and I live on a…read morevery steep and oddly shaped lot. Both times, the driver, Ricky, has gone out of his way to make sure the pallets get exactly where I need, saving me countless trips up and down a hill carrying twenty pound rocks, even when he ran the risk of getting his forklift over some tricky spots. He even said they would come take the pallets away when I was done. The store staff are also incredibly helpful and didn't mind us calling many times with questions. If you're loooking to make your project as headache free as possible, go with Skyline Brick!