We HIGHLY recommend giving Darren an opportunity to look at your project…read more When is the last time you caught yourself (or your significant other) just staring at a floor for 10 minutes at a time? Because of Darren, we do it every day! Darren refinished a ~30 year old hardwood floor that had yellowed, shown wear from traffic, had missing pieces of wood, and damage from chemical spills. From the very first time I reached out, his communication was excellent. He visited our home to see the floor, take measurements, and recommend and explain a refinishing process. Darren gave us options for type of polyurethane, colors, finish (matte vs. gloss) while offering recommendations from his many decades of experience. Within several hours we had a very fair quote and were booked several weeks out. Darren spent a few days on property and was incredibly respectful of our home and us when we would ask a question or two. He worked his magic to sand and protect our floor to a condition we would have never expected - just see for yourself. Overall, working with Darren was an exceptional experience that greatly improved our living space for the next couple of decades and likely longer.

Darren is a true professional! Fair, quality work and great value! We felt like we won the jackpot…read morewith Darren!

Floorology did a great job with our stair runner project! We had reached out to multiple flooring…read morecompanies who refused to do the job unless we used their carpets and wanted to charge insane amounts for their product. We already had purchased some decorative hallway runners we wanted to use as the stair runners. Floorology was happy to help us and was definitely the best value for their work. Chris was very professional and detail oriented. He took his time to do things correctly instead of rushing through the work. He was accommodating to my schedule and happy to work with me to come back another day when we had mis-measured the amount of fabric needed. I would recommend Floorology to anyone looking for flooring contractors in the area.

He did a wonderful job. He did not stop until the whole job…read morewas done. He worked long hours the first day and came back and completed it the second day.

They did a pretty large, and costly, job on my home. Overall good work, but when it comes to…read moredetails and follow up there's much to be desired. No communication after repeated trys to reach someone.

I needed interior renovations done but had already moved out of state so I needed a contractor who…read morecould handle everything for me. Two thirds of the work had been done by the time I was able to see their progress and I was definitely pleased. I had to leave before the final touches so I didn't get to see the finished job but my realtor said it all looked great. The owner contacted me when a problem arose with sanding and staining the hardwood floors, told me exactly what was wrong and gave me reasonably priced options to fix it. The result was just right and I have gotten compliments on the floors. Price was a little on the high side but worth being able to leave everything in their hands. Marked Punctuality as N/A because I wasn't there to see. The time estimate was for about 3 weeks but it actually took about 5, mostly because of the delay caused by having to change plans for the floors---no fault of the contractor's!

I was totally floored when my mom and I walked into this warehouse full of rug and carpet choices…read more This place isn't fancy, but folks here will roll out the red carpet to help you! We checked out several rolls of carpet, ranging from thin piled to plush piled and ended up choosing a taupe, medium thick carpet with the padding. The staff was incredibly helpful, patient and knowledgeable. They install quickly and professionally. The price was in our range and they even work with you if you need financing. We had such a good experience on our initial visit, that when my mom wanted to do the floors in her sunroom, we went back to Jeter's! They had a fabulous selection of indoor/outdoor rugs and we purchased one that lasted for years! Repeat business? You bet!! When I needed a carpet remnant for our spare room, we went back to Jeter's! I even found a cute cheetah print area rug that I bought on a whim! Love it! It's obvious why their customers keep coming back again and again! No pressure, tons of inventory, super deals and personal service! They also have hardwood flooring, tile, laminate, runners, decorative area rugs and more! For great selection, amazing customer service and pricing that won't dent your carpet bag, Jeter's has got you covered wall to wall!!

Although I did not make my purchase from Jeter's the folks there are friendly and accommodating. I…read morewas quoted a significantly lower price from a competitor so that made my decision for me.

Wife is as problematic as the work that the husband does. And as you can see in her responses, she…read moredoesn't mind telling lies if it suits her agenda. Their work is shoddy. The installation of the stairs was so subpar, that I had to have another company come in and fix them. They are happy to take your money and leave the job unfinished. He had someone that he was "training" but then left him alone to do the job. Hence the shoddy work. Please believe people when they are giving you these warnings about their behavior. I wish that I had paid more attention.

I wanted to use this company, but after the reviews, I will DEFINITELY not. The owners wife…read morerepeatedly talked down on a customer in such a distasteful manner. (proof in the reviews on yelp). Why work with a company that talks about the states of their clients homes? You never know if someone is going through something such as depression, a death, etc that may impact there ability to clean. That's so unprofessional, and disrespectful. You seen their house when you gave the estimate, but then talk about how trashy it is AFTER you took their money. Also, believe the reviews about the husband's mouth. Not everyone wants to hear the f bomb every 2 seconds. Also, heads up wifey, your husband said he would rather be giving estimates than being home with you. That's very strange. I would be embarrassed to have my husband publicly talking about me to customers. Anywho, use at your own risk. UPDATE 12/5/24: This is the exact professionalism I am referring to. Response from business below. "Lisa.... Is that you girl? Come on your better than this. Why are you acting out? You know God don't like it when you lash out at people... Especially for no reason. Why are you mad.....who hurt you? Look when you can afford my prices, let me know. That way I can tell you again that you don't run, anything, and we not want or need the business of someone of your character. You think this review reads as anything other than someone who is mad for no reason? Nope it reads like a KAREN....so take it down a notch. We do not do work for "problem clients" and girl you might as well have been holding up red flags at the estimate as we knew you were a NOPE. Again we don't work for people that can't hide their craziness in public. Girl get your life together smh"

The company finally started responding to my messages once I contacted the BBB. They said they…read morewould split the cost of repainting a room (suggested by the painter they provided) and I declined, given the lack of need until this issue arose. They said they would send a check to cover the cost of the painting (previously, the sent the painter out and had him bill their business). The check has yet to arrive and I question whether it will actually cover the cost of the paint job, should it ever actually come.

We hired Flooring RVA to refinish existing floors and install new flooring in our home. While the…read moreproject was completed in November, our experience since then has been extremely frustrating. After the job was finished, there was no notification that the job was complete. In fact, several materials and tools were left scattered behind. We then discovered numerous issues and excessive damage caused during the process. This included problems with the subfloor, uneven stain coverage where the old stain shows through, gaps and transition issues, mismatched show moulding, and multiple baseboards that were torn off and not reattached correctly. There was also damage to surrounding walls and trim that occurred during the work. A representative from the company finally came out to review these concerns after numerous contact attempts. Upon reviewing the work in person, RVA flooring acknowledged that portions of the work were done incorrectly. We were assured the issues would be corrected and that someone would follow up to schedule the repairs. Unfortunately, that follow-up never happened. For months, we have made repeated attempts to contact the scheduling team to set a date for the agreed-upon fixes, but our outreach has largely gone unanswered. At this point, we are simply trying to have the workmanship issues and damage addressed as promised. We chose Flooring RVA expecting professional service, quality installation, and accountability. We are still hopeful they will stand behind their work and make this right, and we ask that someone from the company contact us to schedule the necessary repairs.

JJ Flooring was incredible! My cat dug up a section of my carpet and I was convinced I'd have to…read morereplace the whole thing. The JJ Flooring team took a look and suggested patching it instead -- and I honestly can't even tell where the damage used to be. The repair blends in perfectly! They responded to my message quickly, arrived right on time, and had everything fixed within a few hours. Super professional, friendly, and efficient. I'm so impressed with their work and would absolutely recommend JJ Flooring to anyone needing carpet repairs or flooring help!

Juan and his assistant were amazing. We had an urgent issue and they were able to come to our home…read moreon short notice. The price was reasonable and the final install was seamless. Awesome job! Fast, efficient, friendly, expert installation.