Rachael at this Napa is a superstar! She located an Alternator for my truck at a store nearby an…read morehad it setup for me. She showed how true customer service is supposed to be!!

These guys were a godsend during a roadtrip. I had a major issue and they hooked me up. Great…read moreservice!

From the business photos and the descriptions in the other reviews, I am certain this is the same…read moretow service that saved our hide Wednesday night. My daughter and I were headed up to Portland and got caught just before a Highway 5 closure north of Redding. Although the 1610 travel advisory radio alerts said that Highway 299 was not an alternate route, it looked good on Google Maps. So, we decided to take a chance. After making our way a fair distance up 299, we realized that we'd need chains so we made our way back to Redding to acquire some. We headed back up 299 and stopped with everyone else when it came time to put on the chains. Then it was time to split off to Highway 89 in order to connect back to the 5 beyond the closure. Conditions on 89 were okay at first so we pulled over to remove the chains before it got too dark. My daughter - smarter than her mother - had no problem unhooking her chains and laying them flat on the road. I, however, did not notice that I hadn't completely unhooked and flattened my chains so when I went to roll off of them they got caught in the axle. By this time it was almost dark, on this nearly deserted, unlit road. We called 911, who sent a CHP officer. The officer was an absolute saint who got on the ground with a flashlight to see if he could untangle the chain. No luck. He called for a tow truck and thankfully waited with us until it came. Here's where Mt. Burney Towing joins our sad roadside party. As the driver backed up in front of us, I told my daughter that the entire trip hinged on this moment. If the guy was to tell us that we'd have to be towed to the nearest town and stay overnight, we might have to scrap our Portland plans. Who knows what the repairs could cost and how long they would take? The tow truck guy could have EASILY taken advantage of us, taking us for a literal and figurative ride, but NOPE! For a very nominal fee, he pulled off the wheel, pulled out the tangled chain, checked around carefully, and proclaimed that there was zero damage to the car. On top of that, he fixed a hook on the chain that I had bent when I rolled over it, so that we could still use the chain. Which AGAIN saved our trip because we ended up having to put the chains back on a few miles later and kept them on for the next few hours as we traversed dark, narrow, solitary 89 to Mount Shasta and back to the 5. If the business owner reads this, I want to say THANK YOU for saving our trip! While everyone else on Highway 5 lost up to 24 hours because of the closure, we only lost half a day. It could have been much worse if not for your kind and honest service.

I'm going to be nice on this review but last time I called his price was pretty expensive to go to…read moreAnderson. He has done multiple tows For our business and personal vehicles. I decided to call another tow company In the area. They worked with me on price and Availability. They'll end up getting our business from now on. Call around you'll be happy you did i'm giving three stars because he has done a good job for us in the past and answers his phone day or night

I was driving from Los Angeles to Seattle when my car started overheating outside Burney. I pulled…read moreover stressed, far from home, and quickly realized I was losing coolant and wasn't going to make it much farther. Finding Mike's Automotive & Transmission turned what could have been a nightmare into one of the kindest experiences I've ever had with any business. Meigan at the front desk immediately took my situation seriously and got Mike out to help me. Mike drove me up the street to where I had parked my car, looked it over, and quickly figured out that my radiator had failed and wasn't holding pressure. He explained everything clearly, never made me feel pressured, and never once gave me the impression that he was taking advantage of someone who was stranded and had very few options. The radiator had to be picked up all the way from Redding. Mike reserved the part, went and got it, brought it back to Burney, and got everything handled so I could continue my trip. But the repair itself is honestly only half the reason I'm writing this. Because the car couldn't be finished until the next morning, I was stuck in Burney for the rest of the day and overnight. I was anxious, disappointed, and watching money I had worked hard to save for my trip suddenly disappear into an unexpected repair. Meigan was unbelievably kind to me the entire time. She talked with me, recommended places I could walk around and see, let me hang out in the lobby, and generally made me feel welcome instead of like some random stranded customer taking up space. When I told them I wanted to stay near my car overnight, they let me sleep in it right outside the shop. Before they went home, Mike actually gave me a piece of paper with his and Meigan's personal phone numbers in case I needed anything during the night. Then later that evening, I was walking back toward my car when a young man asked, "Are you Miguel?" It was Meigan's son, Dominic. She had sent him over with a bag for me containing bottled water, Cheez-Its, and homemade pasta that Dominic had made himself. He also told me that if I wanted breakfast the next morning, they had waffles at the shop. The next morning, I didn't even have to ask. Meigan already had waffles and syrup waiting for me. I know food, water, and a few conversations might sound like small things next to replacing a radiator, but when you're stranded hundreds of miles from home, stressed about money, sleeping in your car, and unsure how the rest of your trip is going to go, those things are not small. They made me feel safe. They made me feel cared for. Looking back, I genuinely feel lucky that if my radiator had to fail somewhere, it failed in Burney and brought me to these people. Mike, Meigan, and Dominic are honest, warm, genuinely good people, and the work on my car was excellent. I made it all the way to Seattle afterward without a problem. If you live around Burney, are traveling through Highway 299, or ever find yourself stranded anywhere nearby, this is the shop I would trust. Thank you again, Mike, Meigan, and Dominic. I will never forget how you treated me.

We were about an hour away from our campsite when we hit a deer with our truck. Thankfully, Mike's…read moreAuto Body was nearby, and they got us in immediately. Meigan was amazing from the start. She gave us an honest quote, clearly explained everything, and made a stressful situation so much easier to navigate. Not only did they have our truck repaired by the very next day, but they went above and beyond by arranging for a driver to take our family--including our three young kids--back to our campsite. That level of kindness and hospitality is rare. Everyone we interacted with was professional, honest, and genuinely cared about helping us get back to enjoying our trip. What could have been a vacation-ending disaster turned into nothing more than a minor hiccup because of their incredible customer service. We can't thank the team enough and would highly recommend Mike's Automotive to anyone in the Burney area.

I was at Lassen National Park this weekend and one of my tires started leaking. They patched it up…read morein about an hour's time and I was on my way! Excellent and efficient service !

spencer is amazing! we had a tire blowout during our holiday travels and were far from anything…read morewith no chance of getting anywhere in time for repairs an no where to stay.. things looked pretty dire. Spencer saved us - not only staying late to help us but provided outstanding customer service while changing out all 4 tires to get us safely back on the road. This type of above and beyond service will keep us coming back as loyal les schwab customers for years to come. thank you!!!

Dan and his team are outstanding! I had accidentally put DEF in my diesel gas tank and was really…read moreupset about it luckily I didn't turn on the truck he was very professional explained the process of fixing it and actually went out of his way to let me know my truck would be fine which I really appreciate d that! End result truck is running great and is fixed I'm a very happy customer and will use them in the future.

I got help on my duramax and Daniel was Very relatable, and super knowledgeable. His years of…read moreexperience shine through with his ability to problem solve and get things done right! Every time I come with a problem i know I will be leaving with it solved and happy. Thank you Dan and Marcos!

We highly recommend First Choice Mobile Mechanic! Roy was friendly, professional, did excellent…read morework and his costs were very reasonable as well. We were headed home to Southern California from Seattle when the battery light turned on and our battery died near Redding around 7pm. Thank goodness we found Roy on yelp! He came out to our hotel to diagnose the car later that night and returned the next day with parts to fix the alternator. We were back on the road by lunchtime. Roy being a mobile service was such a god send for us as we were traveling with 2 kids and a large dog. We didn't have to Uber back and forth from an auto shop to the hotel and back again which cut out so much stress from an already stressful situation. Tips: I would recommend texting Roy if he doesn't pick up. Depending on the time of day, he can be a one man show and not able to pick up the call right away.

Roy responded to my request for service within 30 minutes. He scheduled a time that was convenient…read morefor me to have him come over to replace my rear brakes. The appointment was delayed due to Roy getting an emergency roadside call, he called to let us know he was running late. Not a big deal because he finished the job in about 2 hours. Emailed an invoice and the price couldn't be beat! Definitely recommended First Choice Mobile Mechanic!!

I stopped by this morning to get a tire cover for my driver's side wheel. When I got there, the…read moregate was open, so I drove in. Apparently, they are currently closed Saturdays due to being shorthanded, which Dustin told me as he greeted me. . .He was just coming out of the office to run the tow truck for the day. Even though they were closed, he asked what I needed and set me up with a pair of tire covers for my car, that he just happened to have on hand for his sister who has a similar model car and often loses tire covers when parking too close to curbs lol. He was friendly and helpful, and it could not have made my day any easier. . .Definitely would check this place out when looking for any parts.

From the owner: Auto & truck Dismantler and recycling We specialize in New and Used replacement parts for a wide…read morerange of foreign and domestic cars, pickups, trucks, vans and sport utility vehicles. Contact us, for all of your New and recycled parts needs... We have a large and ever growing inventory of Engine & drive train parts and components, as well as interior and exterior body parts and accessories.

I was so happy to find out that Rocha's Auto now has a station open in Anderson, California! I took…read moremy vehicle in this morning for an oil change, and they were fast, efficient, performed. The service requested, amazing quality of service and the value was great. I highly recommend Rocha auto service if you are in the area and need service! Very professional, friendly and efficient! I will definitely be returning there for all of my automobile services. I give them five stars plus.

I love this outfit always fair always on top of there business great waiting area just can't say…read moreenough about these guys!!! I am not rolling in dough you know!! I have faith in these guys!!! And truly I have very little faith in anything nor anyone any longer in this world!!!

Amazing service! My car broke down while moving to California. Advanced Automotive moved quickly to…read morelook at my car and diagnose the issue. Highly recommend coming here for everyday stuff or if you just need help while passing through the area.

I was having trouble getting my car running right after taking it to another mobile mechanic…read more Advanced automotive got me square away in under 4 days! The other guy had me waiting for months. Now my car is running perfectly. I waited a few days after services to make sure. My WRX is running better than ever. I couldn't praise Advanced automotive enough, thank you.

After an accident we called Twin View towing. They were there quickly and Mr. Swafford provided…read moregreat customer service.

Thanks so much for your help! Shawn came and hooked up my ailing car and brought me home safely…read more Thanks so much! Deb Baker