We've purchased two hot tubs from this business - one used and one new. The service and support…read morewe've received have been outstanding. They stand by their products and have gone over and above to fix any problems. I highly recommend them!

Great place for hot tubs. It is very hard to find somebody…read morenowadays that knows everything about what they are selling. They can answer all your hot tub questions. It's a shame somebody would give this business 2 stars because they found filters cheaper on Amazon. Of course everything is cheaper on Amazon they have no overhead to pay for. Unfortunately there's just no remedy for stupidity.

David did a great job, he came in 1 day when no one else could make it, he figured out what was…read morewrong, found the part, went and picked it up and installed it in less than 2 hours. Great job David, thank you very much and this is not the first time he got it fixed for , Dave and Robin

David was all professional wbo did a super job replacing my circulatory pump in my Master Spa…read morehealthy living hot tub, because most not all do not fix these hot tubs but Aquarius does thanks to David! Thanks again, you saved my hot tub!

Friendly small local business that has a great assortment of spa & fireplace accessories!…read moreI was looking for a metal grate for my fireplace and found exactly what I needed! Prices very reasonable too. Spas look amazing! Might have to look into purchasing one of their luxurious models in the future. Nothing more relaxing than a Colorado evening Jacuzzi right in your own back yard! Military discount honored here too! Five fabulous stars for price, quality and family-style customer service!

My husband and I went in to look at their infrared saunas. The guy working there was completely…read morerude, condescending, and even aggressive in his responses. I ended up stopping the conversation and we left abruptly. Horrible salesmanship and over all attitude.

Went to this Spa Brokers location instead of the one on Quebec and County Line. We had a much nicer…read moreexperience at this one. We looked at a variety of Marquis and Cal spas. Looked at several models and they had special pricing going on but nothing jumped out at us. They also carried patio chairs and fire pits too. No pressure. Knowledgeable and energetic sales person. Enjoyed this experience much better than their other location.

Ordered a new cover for our tub 1/4/2024. Was told it would take 4-8 weeks to come in. Had to…read morecall at the 8 week mark to see what was going on....was told it would be 8-12 weeks. At 12 weeks it came in and it was the wrong color and the straps were in the wrong place. I could not strap it closed. Living out East, this is a problem. Working with the staff to fix this issue was a nightmare. They spoke to me like I was an idiot....it was really disrespectful.

Cary and Ryan were very friendly, professional and affordable. They quickly diagnosed the problem…read morewith my spa and fixed it.

Cary gave me a call and immediately wanted to fix the issue. He explained what was likely happening…read moreto cause the debris and his team came back and deep cleaned the spa again at no charge. Everything looks great now. I appreciate their willingness to respond to our concerns and how quickly they came out to make sure everything was cleaning and functioning the right way. Thank you!

If you want an overpriced tub that they will deliver with a half ass effort then this is your…read moreplace! After damaging our deck during the delivery in multiple areas, they told us to not worry it would all be taken care of. They have given nothing but the runaround. After calling multiple times and being passed to other employees we were offered store credit for some chemicals. Why would I voluntarily put more money into a business that treats customers this way? Do yourself a favor and get a spa somewhere else!

We've always had great service and response from this location for all of our hot tub and fireplace…read moreneeds over the last 10 years. Most recently, went in to buy parts as our temperature wasn't holding. Lee was so helpful with getting us what we needed and the service line called the next day to check on the situation and advised on next steps if the sensors didn't resolve the problem. Really helpful people associated with this location. Always appreciate their quick response and helpfulness.

Love the hot tub, but we've had it for one year and it already sprung a leak. Ok, no problem,…read morewe'll call because it is under warranty. Are you ready for this.... $130 service fee. For a service call. The warranty costs $130 dollars when you use it! Again.... I thought the point of a warranty is not to have a service fee. Extremely deceptive practice.

We went to 4 different spa stores looking to replace out older Wind River…read more By far the service level at spa brokers surpassed every other by far. Steve was fantastic and worked with us to make sure we get a spa that completely fit our needs. The installers were fantastic to say the least, Tim and his crew rock. If you looking for a business that puts you first this is place you need to check out. We will forever purchase our spa needs with spa brokers.

Elbert County pools is ethical , honest and great. Highly recommend Johnny and his crew, they…read morereplaced my liner and concrete bed on my pool first person I call when I have pool needs !

Paid Johnny to install a coverstar pool cover. He completed the installation and thats where the…read moreproblems began. The cover never opened correctly after the install. I asked him to come back and check on the opening of the cover, he said he would and never came back. The next year I called and asked him to check on the cover not opening correctly, he wouldn't come back. Had this problem for a few years until the cover started getting stuck. Again called Johnny and he wouldn't return my calls. I ended up calling arrowhead pool and spa and they came out and helped me get the cover to open. The next year rolled around and again the cover got stuck, this time ripping. I called johnny and he said he would stop by and never did. Called him back and he hung up on me. This guy doesn't know what hes doing, doubt he has insurance because asked him for insurance info and he refused. I had two companys come out and look at the rip and told me the multiple mistakes he made on the initial install. I would call a reputable company even if it takes longer for service. Don't trust this cr**k with your money.

Service is amazing. I accidentally locked my tub in sleep mode and Crystal and then Josh walked…read moreme through the steps to get it up and running. The manual directions did not help me, but hey fixed it right away, over the phone, with a different sequence of steps. Took extra time with me on the phone, returned my message very quickly, and best of all--saved me a service call. thanks so much. I've been a customer since 2004 with two tubs and they have always been wonderful Cindy H

Great service and extremely knowledgeable. I have an older tub, my second with them, which is 10+…read moreyears. The great thing about this team is that they can talk me through everything, even with an older tubs right down to how to a trouble shoot a fuse that you can repair yourself. Looking forward to my next purchase on a newer model...not because they have awesome tubs, but far and above the best service in the state. You all Rock and thanks for all you have done for the past 19 years.