Fantastic customer service and fair pricing. Have had several repairs done there and always have…read morethese guys do my oil Changes. Honest and fair.

My car has always needed to be cranked three or four times to start, but last Tuesday it wouldn't…read morestart at all. I called Bailey's and they said to have it towed in. They didn't even put it up on the rack for 6 days, and then called to say they needed to replace the fuel pump. It took them three days to do that and I had to call, for the third time, to get an update. They said they had just put it in and were going to wait 40 minutes and then would call me. Three hours later, they finally called and said they would come to pick me up. On the way to the garage, I told the guy who picked me up that I had noticed a pulsing in the brakes and wondered if the rotors needed to be turned. He said they would rather get new parts than grind the rotor, and that if I would contact them so they could order the parts in advance, I could bring the car in and wait while they fixed it. It would only take an hour and a half. They would order parts without even LOOKING at the brakes? And they could do a brake job in an hour and a half, but it took them three hours to make a PHONE CALL? When we got to the garage, I had to wait behind one of their employees, who was explaining to another customer that they couldn't finish working on his truck because THEY had broken one of the clips and couldn't find the part. I did not even get out of the parking lot before my CHECK ENGINE light came on. They hooked it up and their device said it was running lean on bank two. The guy said it was an old code and acted like it was no problem, but he did tell me it might come back. The only code I had ever had was due to a problem I had fixed almost a year ago, and this was not the code. They showed absolutely no interest in resolving the issue. "We got your money, now get out." And the Check Engine light came back on 5 minutes later and has been on ever since. They evidently used the access port in the trunk to reach the fuel pump. I know, because when I went to put groceries in the trunk later, I found everything in the trunk pulled out of the way and the trunk liner pulled down -- they never put it back in place. The place is closed all day on Saturdays and Sundays, but the owner wasn't there while I was -- he had taken the day off. They were so busy it took them 8 days to change a fuel pump, but he needs three days off a week? I have absolutely no confidence in their work and I will never take my car back there

William was our driver. I will never call another tow truck company. He was fantastic!!…read more My 8 year old was with us. She was so scared. Crying on the side of the road. He told her not to worry. He was going to take care of the truck and get us home safely. He made all of us feel better about our awful situation. And it was not too expensive. Thank you all.

I have required a tow many times and the most reliable company is 2 Guys! Tim was very nice and…read moreprofessional and handled my vehicle as if it were his own! I will always call them and request Tim when in need!

A great example that all hero's do not wear capes! The dreaded Schwintek slide issue! My family and…read moreI were in the middle of WV, a thousand miles from home in FL, and no local dealer having the part I needed in stock. Kenny from Hillbilly RV on YouTube showed up and saved the day! The knowledge and expertise of Kenny from All Season's (aka Hillbilly RV) was priceless! Plus, it was an added bonus that when Kenny showed up I said "Aren't you on YouTube? I am pretty sure I have watched your RV videos". He just grinned and said "I do a little as Hillbilly RV". What a great guy! Here is the actual repair Kenny did on my RV! https://www.youtube.com/watch?v=A14SD3u2S_4&list=LL&index=2&t=7s

Kenny Wheeler, the owner met us on a rainy morning at a freeway rest stop on short notice. That was…read morealready beyond any reasonable expectation, but he took the time to understand our RV plumbing problem and review several potential fixes before we both decided he wouldn't be able to help us without the parts we needed. He refused to take any money for the time he had spent with us and wished us the best of luck on our Journey. A knowledgeable, skilled and reliable gentleman. Don't hesitate to call him in you have a problem in his area of West Virginia! -Bill & Audrey

My daughter broke down passing through Beckley on. Sunday. Her truck was towed to Bob's. They…read morediagnosed and fixed it and she was back on the road by 2 Monday. It was the power steering belt. They noticed her oil was low and even filled that up. Under $300 for a Volvo SUV, very reasonable price and great quick service!

My son and his college friends had trouble with their vehicle while on Spring Break this past…read moreweekend. They were lucky enough to find Bob's Truck and Car repair. They were so kind and fixed what was needed right away today (Monday morning). We are so thankful for their kindness to our kids who are over 8 hours away from home. They were truly an answer to our prayers today!!!

I am so thankful to have been led to this garage! Shiela is very helpful and patient. Mike is…read morethorough, fair and a stand-up kind of guy. They took my problem, listened to me, and I had my car back & working in less than a week...and their prices are very fair! I highly recommend this place for your car & truck problems...especially if you're a lady like myself who never knows if you will be well treated by a garage..you WILL be well treated here !

Outstanding and inexpensive. I take my cars there from Lewisburg.read more

We had a wheel bearing go out on a trailer that we bought in SC on our way home to Michigan. Don…read morewas available to help on a Sunday and saved us from being stuck over night. He was kind and helpful and we were able to get back on the road and make it home!! We can't thank him enough!

I was in a real bind when my RV was towed to Don's shop. My brakes had failed, and I had no idea…read morewhat it was going to take to get back on the road again. I didn't know it at the time, but I soon realized I couldn't have been towed to a better repair shop. Don immediately recognized that the RV chassis was exactly the same as many of the trucks he works on. He found the problem in less than an hour (the master cylinder rubber seal), had the replacement part in hand, and had my RV fixed in no time at all. I was so impressed with his automotive knowledge, I asked if I could stay and have him fix a few more things on the RV before I left town. He happily obliged, so we ordered the parts and Don had the RV running better than it ever had before by the time I hit the road. I couldn't be happier, and the next time I'm in the area, I have a few more things I'd like to have him look at for me. Thanks a ton, Don!!!

Every single time I've called these guys, I have had superb and prompt service. They are very trust…read moreworthy, and they work very quickly. I truly appreciate what they have done for my family and me over the years. I have them on speed dial!

My insurance and car warranty with roadside service both use this company every time I have needed…read moreassistance which luckily was at my own house. I needed them once for a dead battery in which not only needed jumped but he had to actually use his own tow truck to jump it and let it run for a while to give me enough charge so that I could make it to the auto part store and buy a new battery. The next time I needed them was because my fur-baby was at the Vet's office really ill & wouldn't eat. My husband was there & said that I had been working with her at home & could sometimes get her to eat so they called me, told me to put together some things and hurry up to bring it to see if I could get her to eat. After I heated several things up & placed them in a cooler, I took everything out to leave placing the cooler along with my purse and keys in the passenger side, walked around to the driver's side and went to open the door when my stupid Ford Edge automatically locked everything with the keys, my purse, & that food sitting inside it. I managed to get a phone to call roadside service again, and they came out, unlocked the car in which the guy was very nice telling me just how many calls he has gotten for the exact same thing happening to lots of other people with the same make, model, & year. He knew I was upset because I told him I was in a hurry & why, when of all times, that's when my car does that and it had been so long that the Vet's office was now closed plus the food I fixed was ruined. He was very very nice telling me he hoped she got better and that he understood because he has some of the exact same breeds I have and we got into talking about the history of that breed & how misunderstood they are. Now, I just had to use them again for the third time, for the exact same reason as the first with a bad battery. It happened to be the same guy who came last time & said he remembered our house & address & the issue I had last time. He let it run to get a charge and was done & gone before I got to go out & tell him hi & thanks. If I had any complaint at all, it would be that the very first time my battery died I made sure to tell them the car was parked forward in the garage so they would need extra long cables or a handheld charger only for the guy to get here not prepared for that. However, that couldn't have been his fault, since it was roadside service that I had told to make sure they relayed the message & apparently they didn't. The second time would probably be how long I had to wait with my fur baby very ill who desperately needed me, but once again I believe it was either roadside service again or that they were just very busy and took the jobs in order as they came. So I have had nothing but great experiences with them all around and trust me I have dealt with several tow drivers one who has to be the most hateful man I've ever met & really messed my car up way more than what it was just saying your insurance will pay for it, so considering that, it makes me appreciate Beverage's even MORE! If the guy who who came out to my house to jump my battery happens to read this, I want to thank him since I didn't get to when he was here, and also tell him that we ended up losing that fur-baby not long after that, and lost my other boy who had Lymphoma at the time a couple months later so we have went from 3 to 1, with my blue pit being the only one left.

Terrible Service - Overcharging - and Unprofessional Behavior…read moreWe were overcharged $9,000 for towing a truck, trailer, and three cars, even though the cars were not towed separately! The staff was rude, unprofessional, and incompetent--they were swearing and speaking disrespectfully to customers, treating them as if they were garbage. Additionally, when our driver arrived to pick up the vehicles, they could not locate the person holding the car keys, causing unnecessary delays. To make matters worse, they charged excessive storage fees without justification. We will be filing a formal complaint with the Department of Justice and other relevant authorities to address this overpricing and misconduct. This kind of scam-like behavior should not be allowed to continue!

Called multiple times. Had multiple appointments over two weeks to have my truck towed to their…read moreshop.. never came. I eventually had to call him to just cancel altogether..