The owner was the nicest lady I have ever met. She was very knowledgeable and excited to answer any…read morequestions we had. She need start a Instagram or YouTube to inform people bout the rv world. Would def recommend going to buy from them seemed like a family owned business.

Wonderful RV service. Fortunately was able to get in before my trek back to MN. Good communication…read more Everything that was done and needed was throughly explained to me. Went beyond expectations. (Even found a nail in my tire & had it fixed so I could get on the road) Can not say enough great things about this business. Thanks Sean!

Our purchase process was great. We were actually on the way to Phoenix to purchase a trailer when…read morewe saw one in their web sight. My wife called them and asked about some specific measurements and that we were on Hwy headed out to Phoenix to buy. they said they would check and call us right back. They did and it is what we wanted. It was late and they were close to close time but they showed us the unit and we decided to buy. Everyone there was very helpful and friendly. Service is also great. Doug went out of his way to fix an issue before a planned trip. Other then a misunderstanding on a process over a warranty contract that Ron was able to handle, I have No complaints about sales or service.

We traveled from Texas to Phoenix for a family wedding. When we returned to our RV all power was…read moreout. We determined it was on our end so we called and although it was peak season the good folks at Cactus RV were able to get us in, understanding our predicament. The service manager Doug got us unhooked and we were called shortly with the issues and after making sure we had a place to stay, they ordered the parts and got us on the road with a one day delay. We can't say enough good about their service, friendliness, and a great sense of humor given the circumstances. Kathy and Doug took great care of us and didn't overcharge a thing! Kevin

We are new RV Toy Hauler owners! Hooray! 2022 RV adventures here we come! My boyfriend saw a…read morelisting online and walked in to look at it yesterday. We have been shopping around for a Wolf Pup and found the perfect one at Tom's Camperland formally known as Frost RV ! It includes so many cool specs! Julian and Jason are the best! They are super professional, the location was full of options and great customer service! They are LEO and Military friendly! They even provide RV driving training before you leave off the lot with it. Since we are new RV owners we were so relieved to know that we would be provided training on how to use/ drive with it. This business has won many awards and they are displayed in the lobby. I loved reading about how they help out the Humane Society of Southern Arizona. From beginning to end we had the best experience shopping/ buying our new 2021 Wolf Pup RV Toy Hauler. We couldn't be happier! If you are in the market for one definitely check out Tom's Camperland in Tucson, AZ. - @thetucsonlocalista on Instagram!

If you're planning to buy a camper or trailer, this is the best place to go. They have a huge…read moreselection in their lot. The reason why I am giving this business a five star is their staff. Everyone here is so friendly, accommodating and knowledgeable. They value you as a person not just a customer. We are first time customer and everyone welcomed us as if they knew us for a long time. I love this place and would highly recommend it. And this will be our go to place, for everything that we'll need for our trailer.

Awful dealer to deal with. Bought rv slide didn't work tyler in sales said they would pay to have…read moreit fixed. Trying to get it fixed and now being told they don't make parts for it anymor. tried calling Tyler and the manager and no answer or respons. stay away from them they are crooks.

NOPE. Service STINKS. The service advisor, Stephanie Johnson, was very nice, but the place is so…read morechaotic, it doesn't surprise me that she and her leads undoubtedly have difficulties managing their service techs, ensuring they do a proper and professional job. I've never seen a garage so incredibly and embarrassingly messy with parts, tools, and junk strewn all over the place. The higher-ups should be ashamed and motivated to get their facility cleaned up and organized, but it seems they really don't care. I had my 5er in for warranty and insurance repairs. While there, I made the mistake of having them do a multi-point check on all the appliances, slide-outs, vents, fans, lights, etc... basically all the moving parts. When we finally had it delivered to our destination (we have a service move our rig as we opted not to buy a giant truck), the roof vent/fan didn't work. A ceiling light that was out before we brought it in, still wasn't working. Waste of money. Bad decision on my part. After they did the insurance repairs to the back end of the trailer, they installed the shore cord socket in a cock-eyed position. They mounted it so that when I attempted to plug in our shore cord, the cord wasn't able to hang straight down as it's designed to do. I had to remove the socket myself and remount it by spinning it into the proper position. Not a big deal for me, but what moron doesn't take the 3 seconds to ensure a proper re-install? No-Nothing Flunkies. The worst thing was, when the rig was delivered to our destination, several hundred miles away, before they closed everything up, a plastic tray had come loose in the main room and got wedged in-between the kitchen island and the adjacent slide-out. The tray was smashed and the broken pieces were pushed along the floor by the incoming slide-out, ripping a huge gash in the flooring - approximately 1 square foot area. They didn't bother to make sure the areas in which the slide-outs were to come in, were clear of any debris or objects that could cause damage or impede the movement of the slide. I'm sure the plastic tray made a loud cracking sound that alerted the tech to the problem while moving the slide-out in, but no, they obviously heard it, saw what it did and looked the other way. Pathetic. Never again will we use this poorly managed and calamitous "repair" facility.

Business purchased by Camper's Inn Service Manager Shayna…read morewas helpful with diagnostic and scheduling. Resolved an issue with Pull-rite Superglide 24k hitch.

After using our trailer for the first time, we have seen the flaws which was overlooked by my…read morehusband and I before we took the trailer home. I guess we wereboth so trusting, that the people we were dealing with are trustworthy. We noticed that one of the blinds on the bunk beds is missing and the strip of LED lights for the recliner chair is missing. We tried contacting our salesman, Francisco, but he just directed us to the Service Department. And they are not very helpful, at all. It's been a few days since we have informed them about the issues, and nobody has contacted us, since. I think, they're just concerned about selling their units and not caring about their customers after they made their money. This is very disappointing. And I don't think I will do business with them next time. I don't recommend this place at all.

We purchased a Leisure Unity yesterday. Our experience was sterling. We worked remotely with Dave…read moreand his manager Eric to put the transaction together. We negotiated purchase terms remotely on a Tuesday, flew in Wednesday evening and drove our new to us RV back to CA on Thursday. Zack, the tech who walked us through all the RV systems and Leslie the finance person who processed our paperwork were courteous, knowledgeable and thorough, Well done. One of their staff even drove us to get lunch while we waited for the vehicle to be cleaned and released.

Appointments are useless. Our trailer isn't even looked at for days to a week later. Service hardly…read moreever returns calls. They don't order parts until you've called to check on them, then they don't call to let you know they are in. Service passes the buck to parts and they blame each other, then the both drop the ball. What was supposed to be a one day put the part on has turned into now a month. I had to cancel my planned trip to a later date because they are saying that part is on back order and there making more. It's already a hassle to take it drop it off and them go pick it up again which we could have but then we would have to take it back again to have the part put on. This is the second time for another reason has gone on with service dept. The only thing that went right is the person that showed us everything about our trailer how it works and has answered and returned our calls when we have had questions. He was the best and his name was Carlos very nice and knollegable! There service really sucks and nobody ever answers the phones.

We purchased a class a RV from these guys. Taylor was our sales person before we took delivery,…read morethey went through the entire thing top to bottom front to back to make sure everything worked. We had the opportunity to bring in a mechanic to check the engine and everything to be sure it was all in good shape. Taylor was one of the best sales people I've ever encountered in buying a vehicle. Bill, the service manager, who delivered the vehicle to us, was wonderful, and worked with us and spend time showing us things and has helped us along the way, every time we've called with a problem. I cannot say enough about how great this company is and the people that work there are. Would totally go to them again to purchase another RV and recommend them to everybody!!

Everything is either flood or accident. Saw a coach that smelled like mold and mildew turned around…read moreand walked off.