Everyone at the Dalton store is part of a well oiled machine . Everyone there played a part in my…read morepurchase. Everyone helps each other out with every sale. It maybe to get the keys for someone or pull a car up front to the office. But my main guys are Casey and Victor. There not just out to sale something. I made new friends. Victor has checked on how the jeep was doing and letting me know information about my jeep. I have no reason to go anywhere else to buy. Just let Victor know what your looking for and the guys will go to work to make it happen. If it's at all possible you will ride ! Thanks to you all.

I cannot recommend Easy Auto enough!! Especially the Dalton location! Everyone here is great and…read morevery attentive and helpful. When you come in, ask for Bryan! He met all my needs accordingly. I put $1,500 down and within 5 days the car was delivered to me in LaFayette! Unfortunately that Camaro was totaled out due to an accident. So days after Bryan gave me a call asking me to come in and look around to see if something else was available, keep in mind ALL CARS COME WITH GAP INSURANCE, I had forgotten if I had purchased it or not, but it comes included. I'm now in another Camaro and a satisfied customer. I want to also say, Easy Auto does NOT set you up to fail, and to add to that, they even give a 3 year, 36,000 mile Engine and Transmission warranty which is very comprehensive. They're not giving a basic drivetrain warranty either, all components are covered including, and all the way to, drive shafts and rear differentials, which basic drive train warranty's only cover moving parts.

So to make a long story short, I had gotten a car with this dealership and i am very unsatisfied…read morewith it they took almost a year to get me my copy of the contract THAT I WAS SUPPOSED TO GET AT THE POINT OF SIGNING said contract i had also gotten a mailer and had won a $1,000 visa gift card and i go to claim gift card and they had told me "sorry we are out of gift cards so here is a smart fit bit watch" and sent me on my way i would like some form of compensation over this issue or my $1,000 gift car because that would help me in so many ways

Posting this as a warning to avoid all Edd Kirby dealerships…read more I received one of their promotional mailers claiming I had "won" a $1,000 prize. In the smallest possible fine print on the back, it mentioned that "other prizes may be awarded," but the overall impression was that I had actually won something substantial. At the time, I was struggling financially and holding onto hope that this might help me get through the month, so I went in to see if it was real. What followed was an hour and a half of high-pressure sales tactics. I was cornered in an office and aggressively pushed to sign paperwork for a new van--despite explaining that I could barely afford to keep my current car running, let alone take on a new payment. When it finally came time to "claim my prize," I was handed what I believe was a five-dollar gift card. This happened quite a while ago, so my memory may not be perfect--but that's what I recall. That was the entire prize. When I questioned it, they pointed to the fine print as justification. But regardless of the technicalities, this kind of bait-and-switch tactic feels incredibly predatory--especially when targeting people who are already in a difficult financial position. This happened at the downtown Chattanooga location, but I've also seen the same misleading promotion come from their Walnut Ave. location in Dalton. I'll own up to being too trusting, but that doesn't excuse their tactics. In my opinion, this kind of behavior is unethical and predatory. Based on my experience, I wouldn't trust anything--not even a tricycle--from any Edd Kirby dealership.

This place advertised a Subaru Crosstrek for sale & we went down to drive it? They even offered to…read morebring to CLeveland, TN business. We arrived and the car did not have a transmission and had been in shop since they bought at auction? Price $6,900. False advertising!!!!!!Deception all the way. We drove 1 hour to drive.

Receptionist answered quickly, was friendly and transferred to the correct person. The salesman was…read moreable to locate the vehicle and was willing to move it to the location that was convenient. I received a follow up call with 15 minutes to go over more details about the car and while it wasn't going to work out the staff continued to be friendly and helpful.

Dealer Shenanigans and Scumminess…read more I was searching online for a jeep to buy and what do o find but one listed for free! Lol... I responded to an advertisement for a free jeep fully aware it must be some scam. I contacted Diego Gonzalez at PYE Honda and he literally said I was weird when I asked how to get the free jeep. Then he told me to worry about myself. So anyway, this place seems pretty shady and unprofessional from my interaction. If I owed this place I would fire Diego since he cannot even be polite.

I went to this dealership and had a horrible experience. They tried to increase the price on a 2024…read moreHonda accord sport at $39,000 but had it listed at $34,000. The only dealership that still has 2024's on their lot and I see why. They wanted to argue and were very rude and aggressive. They kept asking me why I didn't go to economy Honda like they didn't want my business so yep I went to economy Honda and walked out with a 2025 Honda accord hybrid sport please do not shop here go to economy Honda they are nice and professional and they will talk you through the process to get you the best deal.

Went with a friend to purchase a brand new truck and the sales manager was the most misogynistic…read morerude man ever. He spoke down to us and was incredibly condescending. Never again- Truman is the reason we now have a 2025 Toyota from next door!

I visited Mtn View Nissan of Dalton with a retired NC educator to purchase a 2020 Nissan Versa S (…read more97,758 miles) advertised online at $9,289. He traveled from Western NC with a certified cashier's check ready to buy. The online photos showed the car in clean condition. In person, it had multiple undisclosed dents and dings, one rusted through the paint, disintegrated wiper blades, heavy dirt on all rubber, tree sap under the hood, and a filthy interior despite the salesman promising it would be detailed. During the test drive we heard an engine rattle. I removed the oil cap with the engine running and found severe blowby that covered my hand in oil, plus heavy sludge on the cap, indicating serious engine wear and neglected maintenance. A Nissan franchise dealer with trained technicians should have caught this before listing it. When we said we were cash buyers, the salesman disappeared then returned with paperwork showing $12,000 plus an $800 doc fee, totaling $12,800 -- a 37.8% increase over the $9,289 online price. When we mentioned comparable cars elsewhere, he told us to "consider where we were at," implying we should pay up because we traveled far. We offered $8,500 cash backed by KBB data. They refused. This was bait-and-switch pricing, false advertising through misleading photos, and failure to disclose mechanical defects.

Water pump blew on my 2014 E350 just before my hotel exit #333…read more I managed to get to my hotel on Thursday night, actually Friday morning at 12:30 AM. Was on the phone with Ford of Dalton first thing Friday morning, and they told me there will be a $199 diagnosis fee. I explained that I had already diagnosed my vehicle, as the water pump was dumping coolant, and I had two strands of my serpentine belt, that by The Grace of God, got me to my hotel. I am not NEW. NOT my first rodeo. Service manager advised that I have the vehicle towed to the dealership and there would still be a $199 diagnosis fee. Hard pass, I got all fixed up by 4:30 PM that same day for a total of $450.

Absolute rip-off. They advertise the 'lowest prices in town' but tried to sell me a 2014 F-150…read moreLariat for $23,000--nearly $10,000 over the KBB value. When I showed them listings for 2017 and 2018 models with fewer miles for the exact same price, they didn't care. Don't waste your time here unless you want to be taken advantage of."