I can't thank you enough for the job done on our Outdoors rv. Another repair shop made a mess of…read morethings. You took over and our trailer looks new. Communication was great and quality of work was fabulous.

Customer service was excellent. Erica is patient, professional, knowledgeable and thorough with…read morecommunication. I had a lot of questions, and she was always able to answer them articulately. I felt that I asked a lot of her considering this was a warranty issue/claim with an out of state business who also asked a lot of questions throughout the process, and she delivered. Regarding the warranty work, it was obviously an involved tedious repair and I feel it was repaired professionally and thoroughly. The warranty repair finish work was sloppy on the interior. Straightline took responsibility for this. I brought the vehicle back in and they corrected all issues. In addition to warranty work, I had elective paint work done and the craftsmanship was phenomenal. The color match to the factory color is beautiful. The paint warranty is superior. I am definitely satisfied with the ultimate outcome of this experience and would give them my business again.

Please please do not trust this company. We did- and their lack of integrity and professionalism…read morehad cost us a lot of money we did not anticipate. We hired them to do a thorough inspection of a older used RV before we made the purchase. This RV was one owner and appeared to be in relatively good condition. They gave us a 7 page document that allegedly outlined any/all issues or repairs needed. Their words verbatim "this is a well taken care of Trailer" and even text us NADA comparables on the spot. What they didn't tell us was there was serious water damage into the walls and floors and that as a result it would cost us a lot of money in repairs, and the roof had several holes and compromised areas. There are other concerns as well, such as a toilet leak (unknown if additional damage as of yet) and ceiling damage in the sunlight/shower area that was not well inspected. We have yet to determine full magnitude of water damage there. They also told us the tread on the tires was "good" but they didn't tell us due to the age they needed replacing to prevent a blow out. Major safety issue!!!! Their inspections cannot be trusted and is a total waste of money. This was supposed to be a first trailer for my husband and I who live on a tight budget, along with our toddler. So far it has cost way more than we intended and the repairs are not even close to complete yet. These people could have been honest and would have been paid the same but reality is they didn't so their job. The pictures of the damages speak for themselves. Super disappointing!!

I called twice requesting information on services provided by ARVS. Both times I left a voice mail…read more I never received a return call. I'm sure I'll be able to find an RV repair shop that will at least return my calls, and from some of the previous comments I've read, It's probably a good idea to look elsewhere. I'm sure someone else will be more willing to accept the thousands of dollars I anticipate spending for service to my RV. CDS - Eugene OR

After a 15 day wait, he couldn't find my place and within 15 minutes he was off to the next…read moreappointment. I called him. He claims he called, apparently my phone only works one way? Wouldn't come back, like it was my fault he couldn't find it. Offered me another spot 20 days out, while telling me he gets 5 star ratings. A bizarre interaction. I would sooner drive to Portland than re-book. Might be good at fixing things, but is no good with customer service.

While at a Rv park in Eugene Oregon. My propane running my…read morerefrigerator but not my stove. Called Gary, came out and figured the problem got the part and had it fixed before dark!! For a very reasonable price! I was able to leave in the morning and not had a single problem with my propane since!

Armstrong RV Service and Supply....YES! My RV repair shop Quality RV closed and I found myself…read moresearching for a new RV shop. Before booking an appointment I went in to chat with the owner and service staff. I was impressed in the way they addressed my concerns. About two weeks later I I dropped my RV off at 8 am. My instructions were to check all seals, winterize, service the generator, remove current kitchen faucet and install the one I supplied, and check overhead cab area in my Winnebago Class C Outlook for leaks. Having paid to repair leaks in previous and current RV I was thinking the worst. Later that early afternoon I received a call saying that the clearance lights covers were cracked and he wanted to order them. I was relieved it was a simple problem. What impressed me was the dialog and call from the shop. My RV was repaired in a timely manner and what I thought was a more than a fair price. The invoice was itemized completely. While I have only one experience at Armstrong RV repair I will certainly be going back. If nothing else stop in and chat to see if that is a shop you want to create a relationship with.

They were able to fit us in to replace our broken jack at the last minute - they were super nice…read moreand accommodating and quick!

John, Good work in the past. I need your help again…read more Voicemail full! How can I contact you? Bob S

We have a 1999 Fleetwood Discovery motorhome. It was the first heat wave of the summer when we…read moreneeded our AC and found out that the front AC wasn't putting out enough cold air anymore. We called Sully's and they came out right away and diagnosed the problem. They came back out and removed the old AC and replaced it with the new AC in less than an hour. They are a husband and wife team and do a very good job. They do not rush to get done and they are efficient. They picked up everything when they were done, and put things back that had to be moved outside in order to work on our motorhome. Very nice, personable, great communication, and we highly recommend them!! We will call them again for any mobile repair we may need in the future.

Last year, we purchased our motorhome from a "Vehicles for Veterans" auction. As you can imagine,…read morelate Spring is extremely busy for RV repair, but we needed someone to go it to be confident it was roadworthy. When I discovered Pro Mobile and gave them a call, Brandon told me they didn't really work on RVs. I don't know what made me think to ask, but I asked about the "chasis down" part of the RV and he said no problem. We had them inspect all four corners, including wheels, bearings, brakes, engine compartment, etc... everything that makes a mobilehome "mobile" They replaced all the old scary stuff with new stuff (alternator, fuel sensor, turn signal wand, wiring, bushings, etc) and gave us the security that "Bert" wouldn't leave us stranded down the road. We are so happy with their personal service, helpful attitudes, and extremely proficient repair. Highly recommend this place for the motor part of your motorhome!

Currently their sign is down, so be sure to look for the building address in large numbers on front…read moreof building. '3560' So happy to have found such a great business and crew of guys. Not only did they fit us in on their very busy day, but they went out of their way to adjust, check and spend time giving us some great tips on our new travel trailer. Will be our go to place from here on out!

Can't say enough good things about these guys. They got my driver in and out VERY fast, got the…read moretrailer fixed (4 other places couldn't figure out the issue), were super nice and didn't charge us an arm and a leg. Thanks again for all your help!