Currently their sign is down, so be sure to look for the building address in large numbers on front…read moreof building. '3560' So happy to have found such a great business and crew of guys. Not only did they fit us in on their very busy day, but they went out of their way to adjust, check and spend time giving us some great tips on our new travel trailer. Will be our go to place from here on out!

Can't say enough good things about these guys. They got my driver in and out VERY fast, got the…read moretrailer fixed (4 other places couldn't figure out the issue), were super nice and didn't charge us an arm and a leg. Thanks again for all your help!

The staff I Met at Sutton RV were extraordinary!…read more I had warranty service and parts issues with my new Northern Lite Truck Camper. I expected to have to wait after I arrived 6-25-26. To my surprise I was given immediate attention by Steve, Craig, Parts Manager Valerie and Service Manager/Advisor JJordan. Valerie and Jorden listen carefully, put me at ease and immediately took my camper under their care and professional expertise and resolved all the problems I was experiencing! Real Kind and helpful "Human Beings" Never had I experience such an enjoyable Team of knowledgeable RV persons in my 50 years of RVing in the U.S. and Canada. George and Martha Sutton should be very proud of their staffs technical and human resourses skills these staff members possess!! I would return to Sutton RV just to visit these extraordinary, kind, knowledgeable people! Should I have a need for service, yes I'm headed to Sutton RV Bryan Mortenson Retired Firefighter Parks Manager 34 years of Public Service!

Brought my brand spanking new Montana to these guys with 44 factory defects. They managed to keep…read moreit for 13 months then give it back to me with all the paint torn on the rear cap. Said somebody had broken into their lot and stole my battery. They replaced that but they acted like they didn't know why my paint was all torn up on the rear cap. Turns out it was from the people who stole it, slinging gravel in a flatbed. Made them pay for it Ridiculous that an RV would have 44 defects in it brand new. Even more ridiculous that these idiots would keep it a year trying to figure it out. I'm not talking to anything major or structural.. When I pick the unit up, they had a fat bill attached to it. What's that about? It's under warranty. Incompetent rip off artists Stay away Edit: in response to the "business owners" comments. Yes sir, are covering your rear, as I could not forget such a circumstance. If you're at 2400 W. 7th Ave., in Eugene, that's you. I don't care if you have records of a break in or not, your insurance paid for it. Before I pick up my unit, I had to call out the big guns of your dealership to administrate the mess and pare down the stupid bill to something more reasonable for the few items Warranty didn't cover. One guy got fired over it. Another one of the GS family members who served as an advocate to sort out the BS got demoted afterward (well that's what he told me ) because his decisions were viewed as losing money. You may not work on Keystone anymore, but you sure the hell did then. You guys even called and tried to get me to accept cheap interstate batteries after my two expensive Centennial 6 V golf cart batteries were stolen. Snakes. Paint repair and fiberglass repair on my rear cap work was done by the business adjacent (practically inside the fence) to your back parking lot . Oh, it was you alright. I would keep quiet if I were you because anything you say further is simply a lie of convenience and CYA. What responsibility or credibility is built upon. Something woefully lacking in the RV Repair business.

I just had the best experience with Hitch Pro and Tow. I was heading out for a camping trip and…read morerealized my sway bar needed adjustment. They squeezed me in right away, fixed it perfectly, and didn't charge me a dime. Super friendly team, super fast service, and genuinely helpful folks who clearly care about their customers. If you need any hitch or trailer work done, these are the people to go to. Absolute legends! Highly recommend!

I had an issue with my truck's wiring when towing my trailer and they were able to diagnose the…read moreproblem quickly. Repair was done and the cost of the repair was reasonable. Highly recommend. Billy S.

Amazing service. Braydon was awesome while talking on the phone and getting an eta for when help…read morewould get to us. Professional manner. Good guy all around. Thanks again for the help

Our car got towed after we'd broke down. Puddle Jumpers staff was kind and understanding of our…read moresituation. Unfortunately, we couldn't afford the tow and storage bill. We were treated with kid gloves. Thank you for even trying to work with my daughter and myself. Next car we get, if we ever need help.... we will call these guys!

Very good work. Went out of the way to please. Also even washed my car, an addrd bonus. Reasonable…read morecost too.

It looks like a ghost house when you first walk-in, messy grounds and no one is at the front desk…read more Gordy will greet you after 3-5 minutes (you gotta make sure you make loud noise otherwise he can't hear you). Super friendly, fast service.. I mean this shop's been in town for 20 years! I got referred Oakmont Service center since they don't do body and I have no regrets! He did a wonderful job fixing my car. I would recommend this place to everyone. Support local!

I took my parts to CEI on December 3. I was provided a quote in the amount of. $1,820.00 and told…read morethe parts were estimated to be ready by the end of the year, December 31, 2020. On 01/20/2021, having surpassed the estimated completion date by nearly double I asked for a firm completion date. Solomon all but actually stated my job kept being bumped for more lucrative jobs, "competing priorities" I think it's how he put it. I showed up on 01/27, as told, to get my parts at 3:50 pm & no one in the facility knew what I was talking about. We found my order, still on the racks, not wrapped and in no way ready for transport. I immediately emailed Solomon at CEI/VP and shared my concerns. The response I received stated: your parts are in final quality review, would you like the parts done on time or correctly? Well, color me a fool, but both really!! Is that odd? Would receiving your steak dinner two hours after ordering be upsetting, even if it was done right? I suggested an adjustment to the bill was in order for the repeated failures on the part of CEI/VP. CEI/VP agreed and re-developed the price quote by more than double from $1800.00 to $3,514.96! NO JOKE, AFTER COMPLAINING AND ASKING FOR AN ADJUSTMENT THEY AGREED BY INCREASING THE AMOUNT DUE!!! CEI/VP then reduced the price to $2,070 for a net increase of 250.00 after I voiced my complaint. But it gets better! I finally get my parts home. And begin unwrapping and inspecting them. Remember above when Ariel asked if I wanted the parts done on time or correctly? Haha! Wrong on both accounts!!! I get back to the house, unwrap the parts and neither the front nor rear fender has any paint, primer or coating on the underside, just bare raw metal!!! Neither done on time, nor correctly, or even within budget! This makes me really laugh at the email when they speak to going through final quality review! By whom? A blind man with no hands? I called and spoke with Solomon. He claims motorcycles don't come from the factory painted on the underside, they use an "undercoating". Interesting because I personally took this fenders down to bare metal myself, and they were painted. Further, while I can see why an undercoating vs. paint may make sense on some applications, my front fender floats above the front tire, with four bolts afixing it to the forks. When you look through the forks you see the underside of the fender mounting tabs which are an ugly matt black rather than professional looking paint. Even better however, is when I return to pick up the fenders you can actually and quite literally see metal through the thin veneer they sprayed over it, nor did they tape it, so there is a pronounced, uneven and unfinished look to them now. I have a lot more parts to get powder coated. Imagine the difference in review had Solomon simply apologized and offered me 10-15% off my next job? I'd have been happy, I'd have returned with more work and I would have shared my positive experience with my extensive network of friends, family and aquaintances. As a result CEI/VP would have made more money. Instead, CEI/VP would rather hold my parts hostage for more than the agreed upon price after double the reported completion time with the work being poorly and incorrectly done. I am utterly convinced your experience will be the same should you choose to use this company, but don't say no one warned you...

My 2016 Surveyor travel trailer had the paint fade on the front cap within 2 years. I was expecting…read morerepairs to be very expensive. It was not!! Plus I got to do a little something different on the front to make it my own. No reason to advertise for a trailer company that can't make their paint last more then 2 years. Cutting Edge Illusions made my trailer look great again for far less that I thought it was going to be. It only took them a week to have it back to me too. I recommend!!!

If I could give a zero start I would. I went there to rent a uhaul pickup. I'll cut to the chase. I…read morelooked at my receipt and saw that I was charged $25 for "cleaning fee". When I called they had told me I left some receipts and a box of poppers. When I asked why they charged me $25 she said oh we can't change the set amount. But I wasn't asking about that I was asking why a company picking up receipts is worth $25. Ironically the receipts were for the 1/4 tank of gas over I put in. Her response was " Go and bitch at 188 go uhaul. I can only imagine how mad they would be if had some actual work there. They also didn't have pictures of said items. I admit the the receipts but nothing else. Anyway just an fyi. Companies taking advantage of working people. $25 to be able to let people know what kind of people are out there is worth it.

The service was amazing. She even let us borrow a tail light adapter since we didn't have one at no…read morecost. Really accommodating and friendly too

I Changed hitches for a new truck and the service was amazing. Joe went well and above anything I…read morehad expected to make sure the part that was ordered was the correct application and was accurately sized for the weight I was pulling. I highly recommend this place.

I Lost a wheel bering on I-5 and they were less than 5 miles away. I was able to make it to their…read moreshop and parked next door at the closed down tire shop. Their customer service was excellent. They had all but one of the parts i needed but were able to order it and they had it there in short order. super nice people. i would highly reccomend Joes.