Awesome shop! Nakayla and Michael are great!…read more I often come in to beat the heat (or cold) when walking the shops and every time, the people are amazingly welcoming. The small store has a great selection with plenty of shiny pieces, often making my inner gollum come out "my precious!" Being in the outlet store, you can always find a great deal, as well as constant additional discounts on top of that! I will be back! :)

Service was great. They had the perfect selection for what I was looking for as a gift and the…read moreprice was perfect!

I have a watch I bought from this location a year ago that I needed to get an extra link added to…read moreto lengthen the band. I called in a few hours before heading to the store to make sure that they would be able to do this because I live far. An employee told me over the phone that as long as the band was a common design, they should have links that they can use to lengthen my band for me. I drove an hour and a half to the store and when I walked in, an older male employee asked if I needed help. I explained the situation and he asked me why anyone would tell me that they could add a link. He said that they don't do that and that I would need to call customer service to request links. I said that I spoke with someone on the phone who told me that I could come in, which is why I drove an hour and a half to the store. He was extremely rude and said that he doesn't know why someone would tell me that, as if I hadn't spoken to a fellow employee just a few hours before.

Have several watches from Fossil and received another for Christmas and needed to have a link…read moreinstalled... Walked right in & they added no charge (first 2 links are free) and was out of there in 5 minutes.. Super friendly & they are always having great sales!

I am usually skeptical of negative reviews as I rarely post negative reviews myself. When I saw…read moretheir young staff members on their website, I thought I will give them a chance. Big mistake. Instead of good service I got insults. Poor communication, poor attitude, poor product quality. NOT HAVING a phone number listed should have been a RED FLAG, I missed it. I placed an order for a custom watch AFTER it was confirmed to be doable by one of their staff members named Keaton. 2 weeks no correspondence, then I got an insulting email in which they canceled my order. I asked for a refund, never heard back. I tried multiple times to resolve the issue amicably advising them that the last resort would be filing a charge back. Their response was a threat. I filed the charge back and this was their response to me "By initiating a chargeback, you have lost our trust completely. We can no longer place any faith in you". A question to the consumer if you are reading this: Who is supposed to earn who's trust in business. I got the feeling that this business is run by inexperienced persons. Go to their Facebook page and read the reviews, 50% do not recommend them. I wish I read the reviews first. Also, you can do a lot better with $300 (the average cost of their watches) on Amazon buying authentic Seikos and MODs by Pagani for half the price. I have the emails to prove my statement if anyone has doubts about my comments. I am also a well respected business owner in my community conducting business for the past 39years at the same retail location.

Do not buy from this company. I tried to return a watch to them and they only sent out a portion…read moreof that return. Told me they had sent part of the return in SHOP cash which never happened. Ghosted me after I asked them multiple times to fix the situation. Bad watches and even worst customer service.​

My husband buys all my jewelry from this store. They always take the time to help him find just…read morethe right item. I dont wear a lot of jewelry so it has to be something he knows I can't resist. They clean my jewelry and keep in perfect condition so it lasts forever.

Any jewelry needs GO HERE. They are so kind and so knowledgeable and they really helped me to…read moreunderstand how best to car for my jewelry. You will not be disappointed, their service is above and beyond.

Coming from Boston, I think this Premium outlet is great since it's tax free all year long. We got…read morefound really good deals at Coach, MK, Bloomingdale's, and Coach. They also have other popular stores including Saks Fifth Avenue, Nike, and Boss. The outlets are the place to go for the best deals. For the negatives, the food court is pretty sad, it only has a coffee shop, a pizza restaurant, and chicken restaurant, and a small Indian restaurant. We got food from the chicken restaurant and it was disappointing. Also, it was a hot day and there's not too much shade besides going into the stores or the food court. Overall, I like the Wrentham Village Premium Outlets more in terms of their layout and larger store selection, but would recommend going here if you plan on making large purchases to save on the tax.

This was a great outlet shopping experience! It was very quiet on a weekday afternoon, and it was a…read moregreat experience strolling through the various shops. There is a large selection of big names here including Nike, Calvin Klein,and Le Creuset to name a few. We found some great bargains at Nike and also found some great kitchen items at Le Creuset. There is a Lindt store here too for all your chocolate needs! We definitely paid that a visit also. I was also surprised at how friendly and knowledgeable all the staff were at the various stores. The staff at Le Creuset really seemed to understand their products very well. We did not eat here, but there is a small food court. Restrooms were quite clean and well-kept. Overall this was a great shopping experience!

Years ago I went into their lovely store after window shopping and saw a sign about making a wish…read morefor your husband to buy for you, clever, I thought. I picked out pale green emerald earrings. When my May birthday was getting close, I hinted for my hubby to go there. When he did, someone suggested deeper emerald green thus a tiny size to be similar in cost. I was disappointed but acted appreciative. I wore them that day then added them to my fine wooden jewlery box untiil I would trade them for my original pick as any shade of green works for me and that was the Cardin deal. The day I visited Cardin, a middle aged thin lady w glasses, inspected my emerald green tiny, child size earrings stating one had a crack!! This was not visible to the naked eye and I told her how they had been stored carefully only wearing them once. I know the jewler who put the prongs must have been responsible, not me but she flat out refused to make the promised trade. It still bothers me to this day and never purchased from Cardin again. I recently gave them to my 10 yr old granddaughter. Bring a jewrey loop when purchasing a gem. Buyer

Came in for a wristband fix on a watch and ended up buying a Seiko watch from him. Excellent…read morepersonalized, friendly, professional service. Shop is on Main Street in Nashua, New New Hampshire. When the wristband on the watch was too loose he took out a link for me. When he did that, watch fit perfectly.

I was not able to get a winter coat for my girlfriend so after the new year we decided to look at…read morethe Merrimack Outlets in Merrimack NH. We went to many of the stores and we saw one we liked at the Michael Kors store. We were working with a sales person "Thuy". She was very very helpful. She held a long coat we were interested in and we ended up going back to look at the coast again. Thuy greeted us again and my girlfriend tried on the coat again a medium in Black, but thought it was a little big for her. There were no other small coats left in Black. Thuy suggested she try on a small in white for the size. It fit much better and Thuy offered .to call around to other stores to see if they had one in black, very thoughtful. We decided the white coat actually looked good and we decided to buy that one. Thuy said she had one in the back that was still wrapped in plastic and offered that to us. We did get the brand new one same price from the back. We received great service and were very pleased. In the future we will always try Michael Kors first! Thuy.... Thanks again :)

I'm not sure if they hire enough people to handle the customer. But to have 2/3 people on mother's…read moreday isn't exactly the smartest idea. When you have someone from China buying up the store like it's in Walmart , that decreases the value of their product. Feels like I just walked into dollar store.

I had gone to them for a battery swap on my watch and had a question regaurding their 5 year batter…read moreprotection plan. The women who initially greeted me had an attitude that made her worth, no more than a dogs feces. She answered my question with utter sarcasm and was incredibly disrespectful while also not know how to total our transaction. The jewler who does all repairs and nesseccary changes was amazing, but the sales associate there is underqualified and unprofesssional enough to work at such a respected establishment. I did not recieve a chance to catch the disrespectful associates name but she was incredibly short and wide with blonde hair. Hopefully for any management, this description helps you remove the cancerous people in your establishment. FOR ALL CONSUMERS- ask to speak with the jewler directly if you are desperate enough to do business with this establishment. ~Alex

Do not bring any of your Jewelry here for repair!!! I had been in a couple of times to check them…read moreout as I had a family heirloom ring that needed to have the setting altered because it was wearing down. At first all went well except that they said it was set in sterling. It absolutely wasn't, the shank was sterling because it had been changed the setting was 14 k white gold. I picked it up and in the light in the store it looked ok. As soon as I got outside and the natural light hit it, you could see a huge chip in the stone- It is a rather large Citrine. I went right back in and they said it was like that, I explained it most certainly wasn't and showed them the picture of the stone I took in their store when I dropped it off. They didn't even want to refund my money at first. I understand things can happen, but to deliberately try and hide it and not say anything is deplorable!!They even used glue to set the stone, which showed up after Water hit it. I am heartbroken as it is a rather large cleave in the stone and the ring needs to be totally re-done. Something that is going to cost me at least hundreds of dollars if anyone can even set it in such a way so it is not noticeable. If they can, it will of course totally alter the appearance of a ring that has been in my family for close to a century. Please learn from my experience, I do not want anyone else to have to go through what I experienced.

The ladies are always patient and kind. No judgement!! It's a pure pleasure being fitted by them…read more Thank you once again Karyl Sheridan

My physical therapist says I should tell you about my experience with the owner. Another review…read morecommented on how things have changed. They have. My appointment was frustrating and disappointing, embarrassing and humiliating. The moment I walked in the door, they demanded my license and medical insurance. First thing! When I said that this visit was not covered, she projected across the store, loudly, "Not cancer." The mood changed. The owner then gave me a short interview, grabbed a bunch of bras, put in the fitting room and told me to go at my own pace,and call her when I needed help. NO MEASUREMENTS! After three unanswered calls for assistance, I put on the little robe they provided and went to look for her but the UPS man was right there! I ran back into the fitting room, gathered my things and went to find her. She immediately pawned me off on someone else and began helping another client. When the owner realized that I wasn't going to put several triple digit costing bras on an insurance, I was not worth her time. I seem to remember, I may be wrong but, in Amherst they gave a small discount to those without insurance. It didn't matter why we came to her. Wigs, compassion was all available years ago. A customer that returns over the years would spend as much as a cancer patient with insurance but I will never return. So if you don't have cancer insurance you will get better service at Macy's.

Hey everyone, my local hardware store told me to check out Bellmans Jewelry to help me remove a…read morering that was stuck on my finger. They were magnificent!! Super friendly and not in the slightest bit snobby!! Thanks Bellmans, I really appreciate you bringing the circulation back into my finger!!! ;)

Once again, I had the privilege and pleasure of visiting Bellmans jewelers in Manchester. I found…read moreBellmans years ago when I needed a serious repair, the customer service was remarkable!!I now live in Florida and it's not as easy for me to get to the store so I visit when I am in town. This visit did not disappoint. The store and the inventory is absolutely beautiful, however, it's the quality of the people who stand behind the counters that sparkle. The staff in Bellmans are the real gems. They are friendly and professional without being insistent. I wish there was a Bellmans in Naples! Maybe one day!? Love this store!