Great! Our vacation was 10x better because we had a scooter. Orlando rentals was exceptional and…read morethe scooter was charged right up and ready to go. We couldn't have done it without it. Thank you for providing this amazing service!

SOOOO glad we found Shea at Orlando Electric Scooter Rental!!! My husband and I have used him…read moreseveral times. We stayed in a hotel and Shea delivered and pick up from our resort. (Rode around Celebration, Fl. Almost 3 hours on a single charge) Also, with the best deals around. Never had a problem with the Segway scooters they run great. He knows we will be calling him again in the future. Thanks for the great service.

Update: I want to revise my review because of the excellent customer service I received. I got a…read morephone call from Konni as soon as she found out there was an issue with the second scooter. She apologized and allowed me to express my concerns without argument. She gave truly great customer care and told me a third scooter had already been pulled from the wharehouse and was on the way. Apparently the second one was just whatever the guy had on the truck. Being a holiday weekend, I am so appreciative of her going the extra mile as I know they must be swamped. The new scooter is perfect and runs much better than the others. Idefinitely recommend this company. They have done right by me and I am grateful for not getting the brush off. Initial review below: Rented a Maxima scooter for today 9/1-9/4 . I am about 140 lbs below the limit so this ecv should handle me fine, but the one waiting for me at Shades of Green was so squeaky and loud it was giving me a headache. Called and customer service was very nice and sent someone right away. The gentlemen came with a new scooter within an hour, and everyone was so pleasant I wish I could leave a good review, but I can't. I showed the employee what was going on and how noisy the first one was, and he literally said to me that "A lot of them do that." I rent a scooter every time I come to Walt Disney World, and I come every other month. Never have I had one make any noises like this. I told him I would be returning the second scooter if it made noise too, but when I drove it I had no issues. Until I rounded the corner and of course, squeaky loud noises coming from the left rear wheel drive area (the first one has same issue but coming from rear right area) The scooter itself has seen better days and chunks are cut out of the wheels, I'm not sure what the issue is exactly , but I just finished driving 13 hours and I'm too exhausted to do anything other than drive this thing for the next few days. Its a shame really because everyone I have talked to there is kind, like I said I would love to recommend this place. But I can't, and I won't rent from them again.

The good: the scooter arrived to our hotel on time and it ran…read more The bad: the scooter was falling apart. There was only one arm rest, the seat cushion was coming undone at the seams, and here was a switch on the back that clearly was missing. Not sure we'd used BPM again because of the condition of the scooter

Please, be careful with online reservations! The website will allow you to select a date and time…read morefor your reservation, and then send an email confirming - but they're only confirming the REQUEST, not the reservation. The email says that they'll call you to finalize and collect payment. When I called the next day to confirm, they didn't have any scooters available for the date and time I'd chosen! The website did say to call and not use the online form if the desired rental was less than 48 hours away, but this didn't apply in my case. The website/ follow-up email needs to be much clearer that you're not making a reservation, just requesting a potential date and time that you might like to have a reservation. It looked very much like I had successfully reserved a scooter, but it turns out I hadn't. They were very polite and apologetic, and gave me some numbers of other places to rent scooters, one of which (Best Price) was able to help. Thank goodness!

I clicked on the five star rated Tanner Scooters and was sent to the site for Yellow Scooters…read more Thinking they were the same I reserved a scooter for my upcoming trip. The price was good but reading over the reviews for Yellow Scooter gave me pause. Since it was only for three days I decided to take my chances. They delivered the scooter to my resort after messaging me trying to come later than originally scheduled. We compromised on a time. Upon delivery the scooter looked nothing like the one pictured on-line. It was rather beat up and the tires had seen better days. The delivery was very rushed with the delivery man not explaining anything. The scooter was fully charged which was good and it seemed to work fine. The next morning when I went to turn the scooter on the key snapped off! I was panicked until I realized I could still turn it on so rather than go through the hassle of getting a new one, we just went to the park. The scooter held a charge great the first day and a little less so the next day. When we turned it in we told them about the key and the delivery man didn't really comment. A few days later I got an email that they were charging me an extra $50 fir damage snd key removal. I guess I should have pulled it out myself. Whatever, I'll never use them again.

From my booking to having scooter collected, fantastic staff and service, so helpful, made us very…read morewelcome and staff so honest reassuring and friendly, I called for advice about scooter, was replace as precaution with in 2 hours, was not a problem but they wanted to replace, service was fabulous, I'd strongly recommend this professional friendly company 100%. Excellent service and price, thank you gateway Rentals. Audrey-jane Sayers UK

I dealt with the owner Scott who was very nice, very understanding, very fair and very honest. I'm…read moregetting a full refund for a situation I had. I would recommend using them

Great scooters easy to assemble and keep charged! Much better than other companies we have used!read more

Great service and price! Staff was knowledgeable and courteous. Owner went out of his way to let…read moreus stay an extra day. Made the entire trip very comfortable! Thank you.

Rating: 5/5 We had a fantastic experience with Chuck N…read moreChill! We actually booked through a different company that contracted the delivery out to them, and they were professional from start to finish. They delivered the scooter to our Disney resort right on time and kept us updated with great communication. When the first scooter didn't feel like the right fit for my mom, their customer service truly shined--they came back out that same evening to exchange it for one she felt comfortable using. They even sent follow-up texts throughout our trip to make sure everything was running smoothly. This is an amazing company that clearly cares about its customers. Highly recommended for anyone needing a reliable rental at Disney!

Rented a road bike for the second ttime from The Ride Xperience. Wonderful experience! The…read moreequipment provided is superior and I was excited to jump on my Pinarello every morning. The advance drop off and pick up service at my hotel was insanely convenient. I only wish there was a Ride Xperience in all cities I travel to!

Another outstanding experience! They have high quality bikes and do what they say they will do. I…read moream continually impressed by their service. I'm not aware of any other bike rental outfits in Orlando but I can't imagine anyone doing a better job with a better bike for a better price! I will always be using them in the future when I am in Orlando.