I did my research before I rented a scooter 4 years ago. I found Randy's and their price beat all…read morethe rest. They're smaller than the big companies so they can offer personalized service. For fours years they have consistently gone above and beyond. You owe it to yourself to compare their prices against all the rest. I guarantee you'll choose them

Easy pick up and drop off...great staff. Most affordable of the numerous options in Disney. …read more Military friendly.

This should be the ONLY company you order a mobility scooter from. Let me tell you a few reasons…read morewhy.. They have the most affordable pricing 5 STAR delivery service pick up/ drop off Family owned (small business) Colored scooters! How fun?? You can get a pink one! LONGEST battery SUPER FAST! SPEEEDDD compared to many other companies. Super comfortable You can pay to add a basket to the back You can have an umbrella shade added too Hope all those reasons convinced you!! Praying for the day they expand to Southern California so I can refer all my clients with mobility issues when visiting Disneyland to use scootz. Until next time!!

We had my husbands wheelchair damaged on our flight & needed a rental scoots was able to get us a…read morechair the next morning. Delivered to our hotel and then it had a minor issue (still ran just had a noise) but they met us at our restaurant parking lot & fixed it immediately! Great Customer service & the staff was informative & friendly! We rented for 4 days & returned it to our hotel luggage dept it was very convenient & affordable! You can rent almost 3 days for the price of a mobility device in the amusement parks! Would definitely recommend & use again!

On time for delivery and pick up scooter worked well and went pretty fast compared to Disney rental…read moreones

I rented a scooter from Florida Mobility Rentals back in May 2025. One day before we are to arrive…read more(Dec. 24th) and receive (Dec. 25th) the scooter I get an email saying my order was cancelled and refunded due to availability. I was told other people had booked in front of me. Do not rent if you do not have the inventory this is bad for business. This company is not reliable be aware when renting from them.

From my booking to having scooter collected, fantastic staff and service, so helpful, made us very…read morewelcome and staff so honest reassuring and friendly, I called for advice about scooter, was replace as precaution with in 2 hours, was not a problem but they wanted to replace, service was fabulous, I'd strongly recommend this professional friendly company 100%. Excellent service and price, thank you gateway Rentals. Audrey-jane Sayers UK

I dealt with the owner Scott who was very nice, very understanding, very fair and very honest. I'm…read moregetting a full refund for a situation I had. I would recommend using them

Please, be careful with online reservations! The website will allow you to select a date and time…read morefor your reservation, and then send an email confirming - but they're only confirming the REQUEST, not the reservation. The email says that they'll call you to finalize and collect payment. When I called the next day to confirm, they didn't have any scooters available for the date and time I'd chosen! The website did say to call and not use the online form if the desired rental was less than 48 hours away, but this didn't apply in my case. The website/ follow-up email needs to be much clearer that you're not making a reservation, just requesting a potential date and time that you might like to have a reservation. It looked very much like I had successfully reserved a scooter, but it turns out I hadn't. They were very polite and apologetic, and gave me some numbers of other places to rent scooters, one of which (Best Price) was able to help. Thank goodness!

I clicked on the five star rated Tanner Scooters and was sent to the site for Yellow Scooters…read more Thinking they were the same I reserved a scooter for my upcoming trip. The price was good but reading over the reviews for Yellow Scooter gave me pause. Since it was only for three days I decided to take my chances. They delivered the scooter to my resort after messaging me trying to come later than originally scheduled. We compromised on a time. Upon delivery the scooter looked nothing like the one pictured on-line. It was rather beat up and the tires had seen better days. The delivery was very rushed with the delivery man not explaining anything. The scooter was fully charged which was good and it seemed to work fine. The next morning when I went to turn the scooter on the key snapped off! I was panicked until I realized I could still turn it on so rather than go through the hassle of getting a new one, we just went to the park. The scooter held a charge great the first day and a little less so the next day. When we turned it in we told them about the key and the delivery man didn't really comment. A few days later I got an email that they were charging me an extra $50 fir damage snd key removal. I guess I should have pulled it out myself. Whatever, I'll never use them again.

Great! Our vacation was 10x better because we had a scooter. Orlando rentals was exceptional and…read morethe scooter was charged right up and ready to go. We couldn't have done it without it. Thank you for providing this amazing service!

The staff is amazing here and so nice. Ive used their services four times in the last year. Only…read moreonce did we have an issue with an ECV scooter. Theyve been able to assist in getting a 2nd scooter in hours to me- not even next day! Only downside? Most of the ECVs we have rented were quite worn-however this pas trip I got a brand-new scooter- the delivery person actually took the tags off in front of me. We will use them again and again.

Hello. I have rented from Big Orange Mobility multiple times during the year for the past couple of…read moreyears. Whenever I had a problem, it was addressed immediately and taken care of quickly. I rented a scooter from Thu 11/14/2024 - Mon 11/18/2024 for my trip to WDW. It was the worst experience I have received from Big Orange Mobility or any other scooter service. The scooter shut off while going up the ramp in Space Mountain. If you know the ramps at Space Mountain, you can understand how difficult it was for my daughter, who has arthritis in her hands, to push this machine up the ramp. After the ride I called the Big Orange Mobility. I was told by Nathalie Durand, that the scooter was a new scooter and that when going up a hill, it sometimes will shut down. Really, a "new scooter" that will shut down going up a ramp!! I was insulted that she would believe I was uneducated enough to swallow this bogus excuse. I was then told to push a button located on the battery to restart it. We had to do that in excess of five times while leaving this ride to get it to maneuver up the ramps. It's very inconvenient. It stopped abruptly, causing everyone behind me to run into each other. The battery drained so much after a full charge. I called around 4pm that same day and was told there was not another scooter available. I was met with the confused Nathalie, who stated it was a new scooter, and she could not understand why this was happening. The scooter mimicked the same problem the following day when going up the ramp for the Flight of Passage ride. Thankfully it was a short trip. I knew I would NEVER use Big Orange Mobility again. I don't know if they are under new management, but I have never spoken with Nathalie in my previous rentals. The previous individuals would have handled the situation quickly and would not have insulted my intelligence with such nonsense excuses. Admit your product is defective, take ownership, and make it right!! Big Orange Mobility failed to do this. I took pictures and a video of the scooter. It was scratched and used, and it was unreal. So, to say it was a new scooter was completely false. I was extremely disappointed in Big Orange Mobility. You lost what could have been a long-term customer. Kendra

SOOOO glad we found Shea at Orlando Electric Scooter Rental!!! My husband and I have used him…read moreseveral times. We stayed in a hotel and Shea delivered and pick up from our resort. (Rode around Celebration, Fl. Almost 3 hours on a single charge) Also, with the best deals around. Never had a problem with the Segway scooters they run great. He knows we will be calling him again in the future. Thanks for the great service.