I have been here SEVERAL times and loved the doctor and clinical staff they were amazing with my…read moreson. The front desk staff however is very rude, will not help you with anything. After my son had a cleaning I got a hefty bill in the mail saying his cleaning was not covered and it was my responsibility to know that. I have never been to a dental office who did not ensure that the service I was receiving (or my child) was covered. No one told me prior to the services as a courtesy and blamed me for not knowing clearly not verifying my insurance as I kNOW they are supposed to ahead of time. I called again as my son was having pain and informed them I still had the same insurance as last year AND a new Delta dental but I never received a card and asked if they could look it up as my personal dentist (adult dental) has done this for me to verify and simply got a "NO" you need to provide this information we will not look it up. I also had a balance that was previously in collections which I paid and was told they don't see it was paid so my child can not have his cracked tooth looked at. I spent a total of 1 minute tops using the information they texted me and was able to confirm I in fact had paid this balance so I highlighted and texted the number they provided showing I did unsure why they could not see what I found in 1 minute. I received NO response from them. I am so disappointed as I love the clinical staff and the doctor but the front desk staff is horribly rude and clearly not doing their job properly. ** The new office that got him in right away informed me they can absolutely look up our Delta Dental information with the subscribers information as can any dental office. **

the receptionist was super rude on the two occasions I went there, I not recommend, this placeread more

I went to two appointments here: one to get X-rays and in the system, then came back the next day…read moreto get a cavity filled. The first appointment was good! The staff was very kind, they made me feel listened to, and when they found cavities I was glad I could go back the next day to fix it. The day I got my cavities done was a whole different story. When I went in that day, I made two things VERY clear: I was anxious, and I would need more numbing than the average person. Every other place I have gotten cavities filled at has listened and given me extra doses of numbing agent if I needed it, even stopping treatment to add more. I got the gel and one shot, and by the time they started working I couldn't feel my teeth but I was less numb than I thought I should have been. My cavity was far back, so it was going to hurt my jaw regardless. They put something for me to bite in my mouth after they sprayed water in the back of my throat and I flinched. As the procedure went on, my jaw began to hurt a LOT, right around where all the work was being done. I told them it hurt, and they kept going. I tried to power through, and thought I was doing okay, but as the pain increased my anxiety got worse. My whole body was shaking on the table and tears started coming out of my eyes. I even wiped them away! They just kept working, and didn't stop until I raised my hand. I then cried for a few minutes and had to calm down a lot. After that they asked me if I was okay throughout the rest of the process, but how could they have not realized I was in distress? By the end of the procedure I could feel what they were doing to my teeth, they did NOT use enough numbing agent. The cherry on the cake was when at the end, after I had cried and been obviously upset, the dentist told me I should get Invisalign or braces because my jaw is misaligned. NOT THE TIME!! I thought I was okay, but the second I walked out of that waiting room I broke down and sobbed. I didn't stop crying for at least half an hour after, I felt so confused and hurt. I had told them I was anxious and I would need extra numbing, and I felt ignored. I have never cried during a filling before. It was the worst experience I have had in a dentist office, and I will not be returning.

STAY AWAY! I needed a tooth pulled as it was broken right down to the gum. The dentist cut the…read moretooth next to it before pulling the broken tooth! He was looking for more $$$. STAY AWAY!!!

They took the money for nothing. No inspection was carried out. They didn't do any X-rays, we…read morerefused their prescription. It's not clear what they paid for.

four times I have gone for a cleaning and there was no dentist and no communication before hand. if…read moreyou have an issue or question you have to wait 6 more months and hope there is one at that appt. the staff turn over for dentist, hygienist , assistances and front staff is extremely high !!! every day there is a different dentist.

I and my family have been going to this clinic for more than 7 years, the quality of the service…read moreand the courtesy of the staff is a great. Gislaine Vidal

Dr. Sujani Vellanki takes care of our entire family of 4. We have been going to New Horizons Family…read moreDental for the past 2+ years and I highly recommend them. Dr. Sujani will personally take full care of your family's dental health, starting from setting up regular cleaning appointments to following up with any missed appointments and thoroughly making sure your dental health is 100% all the time. Also, they make sure that you are well informed of what services are covered in your dental insurance, so that you are never surprised with any unexpected dental bills. We strongly recommend them for your family dental needs.

In February, I made a consultation for my son and was quoted a price for dental work to be done…read more After I agreed to the price, I made the appointment and he went back to have the work done. Once the work was completed the price was $272.00 more than what was quoted. I spoke with the billing department and explained what was quoted and what I agreed to pay. After several phone calls back and forth and checking with the Dr. they agreed to the price that was quoted. I was also told that they didn't accept my dental insurance because it was out of network and the work wasn't covered, therefore, I paid the (quoted) balance due in full. Today, I received a bill from them which showed that they billed my dental insurance the $272.00 and the insurance paid $177.60 with a balance due of $94.40. After speaking with the billing department again, they said that my son was over 18 years old and that he approved the work that was done. I explained that I was the one paying for it and I went with him to the consultation and approved the work, not him. They kept telling me that it was a 2 step process and that's why they charged me the extra money. I had to remind them again that I received a quoted price from the Dr. and if it was going to be more money than what was quoted, they should have included it in the initial quote. Today after going through this ordeal again, they said they would credit my account the $94.40 but still received $177.60 from my insurance which was more than what was agreed upon. Make sure when receiving a quote it's for all the work that needs to be done not just the first step.

Been using chestnut dental for almost 20 years since I was a little kid. Have had to go back…read moreseveral times this year to deal with some dental work. Dr. Blattman is great, as is the rest of the office staff. Very patient, always answers my questions and puts my mind at ease, considering the dentist can be a chore for a lot of people this kind of approach is what I look for in someone taking care of my teeth.

Went there for cleaning and told them I could feel a cavity in my back tooth. They ignored cavity…read moreand only one anted to fix the expensive things; bridges, crowns. Never even called back to fix cavities because they only wanted to fix big things

Left the dentist office in a better mood than i came in! Everyone was so nice and it felt very…read morecovid safe. I drive an hour to get to this specific gentle dental office because the staff is so nice and trustworthy. Highly recommend!

NOT a fan of this dentist. Thank God I was able to find a new dentist in my network…read more Very unprofessional and her billing system is wacky. Even her referrals for my kids braces were bad- she must get a kick back.

From the owner: At Linda Drennen, DMD, we offer patients a comfortable, pain-free dental experience and results…read morethat exceed their expectations. We accomplish this by equipping our office with the latest technology, utilizing the most modern techniques in the field, and offering unparalleled personalized care and attention. Dr. Linda Drennen is not only a skilled and experienced dentist, but also possesses a soothing chairside manner that helps to put patients at ease. Our highly qualified team of office personnel, dental assistants, and dental hygienists are also dedicated to making patients feel comfortable at all times. In addition to performing a full range of dentistry procedures, Dr. Linda Drennen provides a number of restorative and cosmetic dentistry options at our Milford practice for patients. To enhance dental beauty and health we offer; porcelain crowns, tooth-colored fillings, implant restoration, and porcelain veneers, including LUMINEERS® by Cerinate®. A FREE SMILE consultation can help you decide which procedure, or combination of procedures, may be right for you. Whether you visit our practice for a simple exam or a more complex procedure, you can expect to be treated with honesty, consideration, and respect.

We loved this office a few years ago, but sadly the dentist who was so kind and so very good moved…read more Since she left, this place has declined to the point that I wouldn't recommend it to anyone. My daughter chipped her front tooth and they said it was too far gone for them to do the filling. We went to another dentist who did. The next cleaning, they scraped it as if it were a natural tooth and the next morning the new bonding fell off. I called in advance of our next appointment and asked if we needed to reschedule because we could not be late for a gymnastics competition; they assured me that we would be out. They kept us late with no place to stand or sit. When I went back to the office to speak to the dentist, my children were let standing in the hallway, and they heard the office staff complaining about me needing to go to gymnastics. They used a sarcastic tone, and my daughter was shocked. We left the office after that interaction. When the new office called to get the records, they mentioned how unprofessional the office staff was. Today, I was reminded of this whole ordeal because I filled out the medical transfer forms 4/1, and they still had not sent them. When I emailed to ask why, I received no response. Simply put, terrible service.

My son needed a filling and sat in that chair 3 hours. The dentist re-did his tooth 3 times taking…read morethe filling out 3 times and putting it back in because it "didn't dry". The tooth ended up hurting him even more so I brought him to my dentist to have it fixed. I am not a fan of the current dentists that they have there. It used to be a really great group of dentists, but they all left.

He pulled my daughters teeth with no novacaine. Laughed at her crying. I tried to report to the…read morestate and it fell through the cracks

Probably should have lost his practice decades ago or never had one to begin with. The problems…read morethat come out of this guys office years later are endless!! From filling almost all my baby teeth(crown included), to all sorts of people I know now having bad dental problems including deep root canals with teeth that he filled incorrectly. Never trust a dentist with halitosis!

My experience was great until after I paid. I had a hard time giving them information about…read moreproblems with anesthesia. There was no aftercare from the dentist or office, and there was no pain management beyond was they considered standard. Very disappointed, frustrated, and angry.

I went to have a molar removed that we ultimatley decided needed to be removed by putting under…read moregeneral anesthesia and I was quite anxious it was my first time. the ladies made sure I was nice and calm before they started the meds and by the time I woke up I felt great and they were so caring in making sure I was comfortable before leaving. if I ever have more dental work that needs a surgeon they are now #1 on my list they are a wonderful team from check in at the desk til I left it was a great experience and eased my anxiety for sure