**Disappointing Experience**…read more I was very disappointed with our experience at this dental office. They claim to treat children, but unfortunately, I did not feel that they had the patience or understanding necessary to properly care for a child with autism. What was even more frustrating was the communication between the offices. It took almost a full year for them to send my son's dental records/report to his new dentist. This caused unnecessary stress and made the transition to a new dental provider much more difficult. I expected a dental office that treats children to be patient, compassionate, and understanding of each child's individual needs. Unfortunately, that was not our experience, and I would not recommend this office to families looking for a provider who is truly prepared to work with children with special needs.

I have been here SEVERAL times and loved the doctor and clinical staff they were amazing with my…read moreson. The front desk staff however is very rude, will not help you with anything. After my son had a cleaning I got a hefty bill in the mail saying his cleaning was not covered and it was my responsibility to know that. I have never been to a dental office who did not ensure that the service I was receiving (or my child) was covered. No one told me prior to the services as a courtesy and blamed me for not knowing clearly not verifying my insurance as I kNOW they are supposed to ahead of time. I called again as my son was having pain and informed them I still had the same insurance as last year AND a new Delta dental but I never received a card and asked if they could look it up as my personal dentist (adult dental) has done this for me to verify and simply got a "NO" you need to provide this information we will not look it up. I also had a balance that was previously in collections which I paid and was told they don't see it was paid so my child can not have his cracked tooth looked at. I spent a total of 1 minute tops using the information they texted me and was able to confirm I in fact had paid this balance so I highlighted and texted the number they provided showing I did unsure why they could not see what I found in 1 minute. I received NO response from them. I am so disappointed as I love the clinical staff and the doctor but the front desk staff is horribly rude and clearly not doing their job properly. ** The new office that got him in right away informed me they can absolutely look up our Delta Dental information with the subscribers information as can any dental office. **

I have been going to Dr. Norfolk for years and would not trust any one else with the task of caring…read morefor my teeth. He and his entire staff are among the friendliest and most professional people I have ever gone to for medical/dental care. I have had everything from cleanings to fillings to crowns done by Dr. Norfolk and have never had a complaint. He is a perfectionist and that is evident in every piece of work he completes. Prices are a bit higher than I have seen advertised by some of the dental "groups" out there but that can be expected from a private practice and the level of care here is most definitely worth it. Dental care is expensive in general so I feel I might as well get the best. Even when I was without dental insurance several years ago, and had to pay out of pocket, I kept him as my dentist; he's THAT good. P.S. - On a side note, his office is absolutely gorgeous inside!!

Dr. Norfolk is only interested in making money, leaving early and working out in his upstairs gym…read more His front office staff are rude & condescending. The Dental assistants are the best thing about this practice. My recommendation is to go elsewhere.

I and my family have been going to this clinic for more than 7 years, the quality of the service…read moreand the courtesy of the staff is a great. Gislaine Vidal

Dr. Sujani Vellanki takes care of our entire family of 4. We have been going to New Horizons Family…read moreDental for the past 2+ years and I highly recommend them. Dr. Sujani will personally take full care of your family's dental health, starting from setting up regular cleaning appointments to following up with any missed appointments and thoroughly making sure your dental health is 100% all the time. Also, they make sure that you are well informed of what services are covered in your dental insurance, so that you are never surprised with any unexpected dental bills. We strongly recommend them for your family dental needs.

I took my child here this morning and they were AMAZING! Informative to me about her dental health,…read moreand treated my daughter with kindness, patience, and respect. (I had taken her to a DIFFERENT pediatric dentist and had one bad experience after another. Limited appointment openings, appointments cancelled by provider last minute, appointments for two small children that were supposed to be back to back being done at the same time (I can't be beside both children simultaneously!), and practitioners who seemed to be completely untrained in working with children. My daughter is outgoing, well spoken, and friendly. However, of course a practitioner forcing their way into her mouth with no warning would be alarming!) ***The folks here in Millis worked with my child, made sure she was comfortable, repeatedly told her she was doing a great job, and let her do things like feel their gloves and masks with her fingers before going into her mouth. They earned my daughters trust, and treated her with kindness and respect. She was treated like a human, not just a number and a paycheck.***

From the owner: At Pediatric Dental of Millis, we deliver the highest quality of pediatric and orthodontic care to…read moreour patients in a caring, nurturing, and respectful environment. Our Dentist and Hygienists are specially trained to make all of our young patients not only feel comfortable, but to learn to take great care of their teeth. We are proud to have the opportunity to serve and be part of the Millis community!

I've been with Uxbridge Family Dental for several years and have always found the staff to be…read morefriendly, informative and professional. Allie has been my dental hygienist for most of my tenure at UFD and always does an excellent job! GM

I have been having an episodic toothache since I fell several years ago and the staff here…read moremonitored my tooth, crown and filling every six months for any damage. I started to have a steady toothache and they offered to see me that afternoon. I put it off because it was responding to ibuprofen and Orajel. The office would be closed for two weeks. Went today, they were very attentive and gave me a temporary solution to my toothache. I have a temporary crown and I am to call if the pain gets worse but to call on Thursday with an update. The dental assistant was very nice and Dr.Ed great! Staff was very nice as well. I was very dizzy when I left but my husband came and got me.

Great little office near downtown Hopkinton. It's great that I can make appointments for myself and…read moremy son in the same building! Ellen the dental hygienist is incredible! Super friendly and always sure to let me know what she is doing and why, and super gentle during cleanings.

This might be a rare incident but I feel it's worth posting…read more My son's palette expander broke off in his mouth and a long piece went inside his body. The X-ray found it in his stomach, where it still is. He has been to the ER twice and is terrified of surgery. The staff was apologetic and removed the device after it broke off. But before that, they called to ask if my son could come in at 10:45 instead of first thing, since he didn't have an appointment. I keep thinking about that and how it made us all feel. I know accidents happen and there was no guarantee it wouldn't break. We did assume that would never happen, though. I strongly recommend bringing your kiddo to a place that takes an emergency like this as seriously as we do.

This is not a review of the dentists at Brite Smiles, Apple Valley, MN but is a review of…read moremanagement. My husband and I have dentalplans.com. He arrived for his appointment on Dec 12, 2024 to be told it was cancelled on Nov 1, 2024 because Brite Smiles had decided to no longer be enrolled in the plan. We receive no call, no email, no card from them about this cancellation. To further comlicate their incompetence an appointment was made for me just a week and a half prior. Apparently, the reasoning behind this decision was cost-savings. Well, Brite Smiles just lost two customers, plus those enrolled in dentalplans.com. Beware!

We had a horrible experience with my son who is difficult at the dentist. Dr Alamad was very…read morecondescending and had me restrain my child for an exam and cleaning. She implied my son doesn't like the dentist because I am not "strict" enough. She refused to use gas because "cleanings are easy" and said he just had to get through it. I am appalled that she is a pediatric dentist. She clearly had no understanding of how to approach children who are afraid. Our family dentist was more patient. We will never come back.

I went to two appointments here: one to get X-rays and in the system, then came back the next day…read moreto get a cavity filled. The first appointment was good! The staff was very kind, they made me feel listened to, and when they found cavities I was glad I could go back the next day to fix it. The day I got my cavities done was a whole different story. When I went in that day, I made two things VERY clear: I was anxious, and I would need more numbing than the average person. Every other place I have gotten cavities filled at has listened and given me extra doses of numbing agent if I needed it, even stopping treatment to add more. I got the gel and one shot, and by the time they started working I couldn't feel my teeth but I was less numb than I thought I should have been. My cavity was far back, so it was going to hurt my jaw regardless. They put something for me to bite in my mouth after they sprayed water in the back of my throat and I flinched. As the procedure went on, my jaw began to hurt a LOT, right around where all the work was being done. I told them it hurt, and they kept going. I tried to power through, and thought I was doing okay, but as the pain increased my anxiety got worse. My whole body was shaking on the table and tears started coming out of my eyes. I even wiped them away! They just kept working, and didn't stop until I raised my hand. I then cried for a few minutes and had to calm down a lot. After that they asked me if I was okay throughout the rest of the process, but how could they have not realized I was in distress? By the end of the procedure I could feel what they were doing to my teeth, they did NOT use enough numbing agent. The cherry on the cake was when at the end, after I had cried and been obviously upset, the dentist told me I should get Invisalign or braces because my jaw is misaligned. NOT THE TIME!! I thought I was okay, but the second I walked out of that waiting room I broke down and sobbed. I didn't stop crying for at least half an hour after, I felt so confused and hurt. I had told them I was anxious and I would need extra numbing, and I felt ignored. I have never cried during a filling before. It was the worst experience I have had in a dentist office, and I will not be returning.

STAY AWAY! I needed a tooth pulled as it was broken right down to the gum. The dentist cut the…read moretooth next to it before pulling the broken tooth! He was looking for more $$$. STAY AWAY!!!

NOT a fan of this dentist. Thank God I was able to find a new dentist in my network…read more Very unprofessional and her billing system is wacky. Even her referrals for my kids braces were bad- she must get a kick back.

From the owner: At Linda Drennen, DMD, we offer patients a comfortable, pain-free dental experience and results…read morethat exceed their expectations. We accomplish this by equipping our office with the latest technology, utilizing the most modern techniques in the field, and offering unparalleled personalized care and attention. Dr. Linda Drennen is not only a skilled and experienced dentist, but also possesses a soothing chairside manner that helps to put patients at ease. Our highly qualified team of office personnel, dental assistants, and dental hygienists are also dedicated to making patients feel comfortable at all times. In addition to performing a full range of dentistry procedures, Dr. Linda Drennen provides a number of restorative and cosmetic dentistry options at our Milford practice for patients. To enhance dental beauty and health we offer; porcelain crowns, tooth-colored fillings, implant restoration, and porcelain veneers, including LUMINEERS® by Cerinate®. A FREE SMILE consultation can help you decide which procedure, or combination of procedures, may be right for you. Whether you visit our practice for a simple exam or a more complex procedure, you can expect to be treated with honesty, consideration, and respect.

Had my 6 month cleaning done on July 23rd. I had my usual hygienist Tina do the cleaning and she is…read moreawesome. I did need to do X-rays (not my favorite thing) but it was not that bad.

I went there because I had an open mouth bite that occurred from a previous procedure from another…read moredentist. My first sign should have been that Dr. Matute said that can't happen, which if you look it up, it can. But, I gave him the benefit of doubt because he had great reviews. I expressed to him how important my teeth are to me, actually teared up, and I need them fixed and my previous dentists just kept me coming in for different things to bill and not addressing the open mouth. My teeth, other than the open mouth, were in good shape, loved going to the dentist and went faithfully every 6 months.( I know, weird). He apologized for what others had done to me and said he could fix my teeth with Invisalign. I was so happy. I started in December 2024. By April 2025, at an appt., I complained about the spacing that was happening that I never had. He assured me that by December it would be better. Every 6 wks I went back and complained as well as several texts in between, he again said by December it will be fine " I promise, have faith". In September, we actually got into an argument about the spacing, as I said it is getting worse. I started recording my visits as every complaint, the only thing they said was "Are you using your chewy's?" Like I am a child paying $10,000 and not listening to the dentist. When December came and it was time to end the Invisalign, he said see you next week to get your night guards. I said what about these composite resin on my teeth. He said he would take them off next week. Next visit, he spent approximately 4 minutes and said looks good to me how about you. Well if you have been in a dentist chair you know you can't always feel things right away, and he made me feel like I was a bother to him and he couldn't wait to leave the room. My teeth are now worse than they have ever been IN MY LIFE. I still have resin on every tooth, which feels like my teeth are filthy, space between some teeth that is a venue for cavities and can you tell which picture is from December 2024 and which is December 2025 that cost me $10,000. Next 2 visits he couldn't be bothered to come in to see me. I know you can't tell by the pics, but my teeth are ruined.