Had a leak in the basement, coming from the kitchen sink drain. Called these folks and they came…read morethe next morning. Josh called day of and said they could come a little earlier than the appointment window, which worked out fine. As I suspected the 60-year-old drain pipe had a hole, actually a crack when he pulled it off. He fixed it right up, and though we know the rest of the pipes, original to the house, will need replaced eventually this got us going again. Price was reasonable for what it is. Service was great.

Called for a simple shower facet install, $850 quote is $400 more than the next highest quote. What…read morea rip off!

Very professional and efficient. Quick, friendly and great service. Competitively priced. All…read morehard to find qualities these days!!! Will use them again for my plumbing needs.

From the owner: We have over 10 years of experience in the plumbing and drain business. We strive to be the most…read moreupfront and fair priced company on the market.

Andrew was quick to come look at our leaking spigot in our garage. He came up with a reasonable…read moreplan to get the job done. His problem solving skills are top notch. Very professional and great at explaining what he is doing.

I contacted Andrew about installing a new drop in range I had ordered from Home Depot. He came out…read morethe next day and gave me an estimate. After the range was delivered, he came out the next day and installed it. He was friendly; I was very pleased with the installation, service and the price. I would not hesitate to use Andrew again.

Too expensive and a bit shady. Just to replace a showerhead...they quoted $500 for a 15 min job…read more Direct replacement. When I said no they knocked it down to $271. The plumber and apprentice were good.

Over a year ago, Apex Plumbers came out to our house to put in a faucet. The faucet was already…read morepurchased. All they had to do was install the faucet. The plumbers told us that we would need a couple of valves replaced as well. We are two older women who have no clue what that entailed. They talked us into purchasing a Carebear membership as well so that we wouldn't get any more surprises like this in the future.. They had us sign the estimate. The job literally took them around 5 to 10 minutes. The final bill with the carebear membership was over $1000.00. We were in complete shock when they were done in a matter of minutes. We spoke with other plumbers and family members and were told that this company took complete advantage of us. We called the home office and requested an invoice because the plumbers did not give us a written or electronic copy of the invoice for referencing purposes. It took a few days to finally get the invoice. We expressed our dissatisfaction to the customer service agent but they were unwilling to reduce the charge. Fast forward, the company automatically charged us for a new membership this year. I disputed the charge and the credit card company removed the charge. I then called Apex to let them know I would not be paying for the charge because we canceled it the previous year shortly after the original service. They said that they understood and would take it off of the account. About six weeks later I received a credit for the membership. It had been a while so didn't realize that I was credited twice until I received a call from the billing department that I owed that money back to them. They also acted as though I disputed the charge after they refunded the money which caught me off guard. After researching my credit card statement it was the other way around but they tried to act as though I was essentially stealing from the company (not their exact words but it certainly felt that way). They did put the charge back on my credit card which they legally had the right to do. It's just the principle of the matter. Please check other plumbing companies. There is nothing ethical about this company.

We've used Robert twice now; for a backup sump pump and now for a water heater. He was the first…read moreto get back to us when we called about getting a new water heater and he was here the next day. Under 2 hrs and we were back in business. Robert is a great guy and does a great work at a very fair price. Couldn't recommend more!

RCG Plumbing was a great find, that was pleasant, affordable and professional in the way they…read morehandled our project. We had a cracked pipe from winter cold that connected to one of our outside spigots. Rob, knew the situation and what we were asking for (I use very laymen terms) gave a quote and kept that quote. He also was really good at responding to questions I had and we were able to plan the work a few weeks out very easily. Robert came a little late, but that was due to an emergency situation with a customer who had a busted pipe at the water meter. You gotta love a professional who cares about his customers, but other than that, he looked at the situation, went to the store to get what he needed and was done within 30 mins (it was very quick). We were really thankful that he also put in a shut off valve so we could turn off that pipe in the winter so it doesn't get cracked again. It really can't get much better, Rob's pricing was great, his communication was 1st class, his understanding and professionalism was all amazing and super helpful. The facet works great and there is no water leaking at all, the house was clean and now we have our outdoor faucet back. Highly Recommend RCB Plumbing, they would be hard to beat.

While Justin has a general knowledge of of HVAC, he was unaware of the Lennox air flow systems. But…read moreworst that this, his customer service skills are pathetic. He never returned calls . His voice mail will take no more messages. He was supposed to be ordering a blower module to hopefully fix the unit . He totally ghosted me . I spent $750 in labor costs with no resolution. One of the worst contractors I had ever dealt with.

They did an excellent job on my BR tub faucet repair! Found the outdated parts & did the work in a…read morequick amount of time. Price was acceptable too. I'd definitely call them again!

Replaced hot water heater. Matt is fantastic. I spoke with him on a Monday, and he arrived on…read moreTuesday to take on the project. He takes great pride in his work, the quality of materials being used, the attention to detail, and he has a unique passion for explaining what is being done and why. Very fair when it comes to pricing as well. It's a relief to know we have a go to for all needs in this category now. Thanks Matt!

From the owner: We have a saying “If a job’s worth doing, it’s worth doing right.”…read more We take our time to make sure our work is done well and our customers are happy. Please keep us in mind for your plumbing needs.

Service requested was good 4/5 stars only because the tech tried to charge me 700$ to tighten 2…read morebolts! Very professional throughout the service call but RR definitely needs to overhaul its prices...

If I could give them a zero, I would. They scheduled me for 8-10 AM. No one came. I called at…read more10:30, they said they would check. They called at 12:13 said someone was on their way. I called at 1:13 because no one arrived, they said he was 8-10 minutes away. I called at 2:13 because still no one arrived. They said they had no idea what was going on and they would get back to me. The technicihan called a 3 something saying he could not and would not get out today to do the water service even though that's what I was promised. Said he could take 50% downpayment now and come back. Yeah right, like I trust you. I would never give them my money.

Our needed service was to treat a minor sewer backup at the end of Mar 2026. The response to our…read moreneed was immediate and thorough. That said, the billing and communication did not match. 1. The "post-immediate" timing for follow-up that was communicated to us did not match actual experience. It got done but not in line with what we were told. 2. While acceptable, the extent of services and resulting billing felt a bit excessive. *Our insurance company communicated with Roto Rooter to question some of the charges. * We later learned that Roto Rooter agreed to our insurance company's assessment, yet we were billed the original estimate (110% of what was agreed with our insurance company). * When we questioned the billing we had paid, it took over a month to get acknowledgement that we'd been overcharged. * We ultimately rec'd a credit for the overcharge, 10 days after it was promised and 3 months after the service was provided. While we were quite happy with the service we received, we were disappointed with the business practices.

Avoid at all cost. techs too 6 hours on a sewer line clog. Broke their equipment in the pipe, etc…read more Then the 2 techs dragged raw sewage all over our carpet and baseboards to the extent that Stanley steamer won't even touch them. Rotor Rooter admitted fault when they thought it was just cleaning carpets. As soon as they found out the carpet needed to be replaced they changed their story and said it was all mud from prior use (which wouldn't make sense since the basement door is 50-60ft from the nearest door and 100ft from a door going to a lawn). We all know that they are overpriced and upsell. The upside is supposed to be a larger company that stands behi its work. Apparently no I guess.

KP Plumbing Services replaced roughly 25 feet of copper water pipe and replaced an outdoor hose…read morebib. They provided great communication from the original quote through the installation. A call thirty minutes before they arrived to confirm they were on their way and arrived thirty minutes later. Kevin and his team were on time, professional, and when they discovered the original reason for the call was more extensive Kevin provided pictures of the areas impacted and provided a fair adjustment to the original quote. Even with the expanded scope of work, they completed the service in one call. If you are looking for a plumber with your best interest at heart, call KP Plumbing for a fair quote and great service.

From the owner: KP Plumbing Services is owned and operated by Kevin Pierce. The business strives to provide honest,…read moreprofessional and affordable plumbing to numerous communities in the Central Ohio area. Services include: water heater repair/installation, gas leaks and line installation, fixture installation and repair, new construction, remodeling and many more.