I was in need of Water Shut Off for my house. I received the service of Utility and Septic…read moreSolutions. Ty went above and beyond, he's amazing. He helped us by calling the City of Columbus and making sure that they installed the mainline shut off outside my house. I 100% recommend this company. This company is very reliable, honest, and trustworthy.

Tried and true. Down to earth local business owner who will tell you like it is. He won't recommend…read moreservices that aren't needed just to make a dollar - reliable and super easy to communicate with.

The team that came was friendly, courteous and worked very hard to solve my unique issue. They…read moreimproved my situation dramatically but could not fully recover the item that was blocking. They were very reasonable with the invoice. I will call them again in a heartbeat!

The sewer line at my home in Columbus was clogged and caused backfill into my basement. I needed a…read morehydro-jet service right away and hopped on Yelp to receive quotes. Plumbing One got back to me immediately and I was soon in touch with one of the owners -- Jess. Jess was able to schedule an appointment the next day. She cleared out the line quickly in less than an hour with no issues. Fast forward a month later and my line got clogged AGAIN! Stressed and confused -- I immediately contacted Jess and she said she could check out the issue the next day. She discovered some clothes got clogged in the line since the hydro-jet appointment and was able to dig it out. Goodness! Horrible luck on my end but grateful Jess saved the day twice! She is incredibly punctual, kind, and overall just great customer service. Fair prices too. Will use Plumbing One again in a heartbeat if I ever need additional needs (crossing my fingers it won't happen again!).

Quick service and competitive pricing for a new water heater. Johnny did quality work and is highly…read morerecommended.

Platinum plumbers are very good at their job. I asked for an estimate Dan asked for pictures. He…read moresaw what I needed gave me a estimate. They came out on the day/ time that was good for me finished up in about an hour. And everything was done. If you have a plumbing problem or you need a serious plumber call these guys, they won't let you down. They replaced the main shutoff valve from the street to the house

I want to give a shout out to Rick. I did not use his services, but he was super helpful over the…read morephone listening to our issue, and pointing us in the right direction. He saved me from getting scammed by Roto-Rooter. My issue ended up being a city problem, not a broken pipe. That was determined by Chuck "the best in the city", DrainMaster, Rick's referral. I am super grateful and appreciative. I was also able to save a ton of money. I will keep Rick on file for any future projects.

If you want something done right....do it yourself!…read more Paid Erickson Septic Service $1700 to put in a new lift station pump a little over a year ago. After the tech left, I plugged in my old pump to troubleshoot it. Turned out my pump wasn't even bad! It worked just fine! The only problem was the electrical connection in the sump hole. Fast forward to today. Circuit breaker tripped and wouldn't reset. I removed the lid and pumped the water out to find the plug was water logged and shorted out. The problem is, since it is below ground, they were supposed to put it in a waterproof box! I called Erickson to give them the chance to correct the inferior plug installation and they told me they didn't want the chance and pretty much tough luck. So, I paid $1700 for a pump I didn't need and a bad plug installation that failed. Way to go Erickson! I guess I will fix your mistake now.

Had them come to fix a cracked sump pump drain line. The line was hard plumbed correctly just…read morecracked when they got here. They installed a shielded rubber coupler with the pipes at an angle and a unshielded coupler outside. I called to ask about it, and instead of putting me in touch with an owner or supervisor the receptionist transferred me to the technician who did the repair. He said they do that because it's easier, it's fine and they will stand behind it for 30 days. Not what i expect for over $400. I won't use them again, and I wish I could add pictures of the " repair".

Emergency Plumbing Heating & Air did a great job on our old furnace. Finding the right part was not…read moreeasy. We especially appreciated Shawn who took the time explaining everything in photos and detail. Thankyou. Robert & Tamara Macaluso

Encountered a clog in my sink drain line from family discarding pasta. Rented a powered snake from…read moreHD, which ended up being defective. Between lost time and urgency, I needed to phone a professional. Drainmaster's reviews and location convinced me they were the best for this job. Additionally, 'drain' is in their name. I couldn't go wrong. Calling them around 2 pm, I fully expected them to come the next day or even two days out, preparing to spend fully $$$ on rental, cleaning, and fast food for the family. To my surprise, the scheduler was very kind and personable. She mentioned they were full for that day, but due to my near-shop location, they may be able to work me in. Sure enough, I received a call around 1600 with the drain professional (female!) about 19 minutes out. She arrived with her assistant (strong lad), and they began the work. I offered them shoe covers, but they had their own (I would have preferred they use my clean covers). After snaking for about half an hour, checking the drain length to the main stack, and confirming the flow with a leak test, they pronounced it clean, with a friendly smile. It was also good to see the workers getting along and working efficiently. It's not always the case with coworkers. I tested it myself once they left. Sure enough, it's clean! Final cost $280. Satisfied and happy customer here. If I have another issue like this, I will be sure to call.

We had a problem with leakage from kitchen to downstairs basement. I asked a realtor for a plumber…read moreand he recommended this company. The leak was a problem, and we needed new outer french drains. So plumber couldnt get the machine needed to dig for drain pipes, snd we found that up as he ripped up that part of lawn trying to get it through, so he dug by hand. In ripping up the grass/soil he damage our sprinkling systems we've had for over 15 years, we replaced that. I was uncomfortable about contacting these plumbers about this. Anyway this evolved, we had to get a restoration company to take care of potential mode along with damaged wallboard and wood. Its really nice when plumbing company tells you if there are problems while their working on this stuff I will never..EVER use this company again

Isaiah & crew are incredible. Replaced my MAIN waterline for the entire house (which is a large…read more1910 challenge) without a hitch! Friendly service, no pressure sale, and lots of explanation and follow up for the customer. A++++

Thank you Mr Rooter excavation team! They came to our home…read moreand did an excellent job on replacing our water line, yesterday. The city of Columbus came and inspected when then were finished. Today, Antonio came to replace a pipe and added a water shut off lever. His manager came to inspect his work which was comforting. Overall, I'm so grateful for Mr Rooter. Job well done, quick and efficient Very professional with fair pricing You are our plumbing company! Thank you