A big "Thank You" to Craig from Richard's Appliance in Salisbury for the repair work he did on my…read moredishwasher this past week. Craig was right on time, was friendly, professional and had the problem taken care of quickly! He also gave me a "tutorial" on what caused the problem and how to avoid it in the future. It's nice to find someone who really knows what they're taking about! I'll definitely use Richard's Appliance in the future! Jack Smith

I called about having a garbage disposal replaced. Richard's said they could come out the…read morefollowing day but, 20 minutes later they were at my door. He was in the neighborhood and just wanted to take a look. It turned out to be a bit more complicated than a simple replacement due to the age of the older unit. "Nope" he said. "You'll have to hire a regular plumber." That was not what I would expect to hear in this day and age. He had a chance to sell me disposal and charge me for a bad installation job. Instead, he took the high road. He did not even charge me for a service call. Before he left I asked for the number of a good plumber. Without hesitation he had the name and number in my hand. I called the plumber and two days later had a brand new disposal up and running. The plumber did say he would have to make adjustments to install the new disposal but he could do it in about an hour. In 45 min I was writing a check and my problem fixed. THANK YOU RICHARDS. I will be looking to you for appliances very soon. This is service you CANNOT GET at the big box stores. Shop Local.

Nobody better. Always fast and reliable. Always fixes the issue and gives options. Very easy to…read morework with.

Mike just left and I felt compelled to give him a well-deserved review right away. He had all the…read morecharacteristics of the best service professional you could ask for: 1. Polite 2. Extremely knowledgable 3. Patient with me when I asked a bunch of questions 4. Humble enough to not want to be a repeated saving grace (he was willing to teach me a bit about the issue so that I can fix it if it comes up again) 5. VERY reasonably priced 6. Tidy 7. Fast! 8. Reliable Mike fixed the problem with our dryer within 24 hours of us calling. granted it was a small and common problem, but he still made himself available right away and showed up when he said he would. I hope I don't have to call him again soon, since that would mean another appliance has stopped working, but I'm glad to know I can get good help if I need it (and at some point I'm sure I'll need it).

I cannot begin to say enough about Anthony, the owner. I had a broken Samsung dryer (out of…read morewarranty, of course), and he offered to come out on New Year's Day. For no extra charge. I said it wasn't an emergency so he offered to come the day after. But we all know how stressful it is to have a broken appliance, and he honestly managed to calm me down and put me in good spirits again with his friendly manner. I had confidence and trust in him before he even got here. But still... you never know what can happen, right? He called, as he said, before getting here, and his prices were totally upfront (and on his website). He was just delightful to have here, and I found everything about his service to be beyond professional, and WAY more than reasonably priced. He wouldn't have even charged extra for coming on a holiday! My dryer, through no fault of his, was beyond repair, and he was entirely up front about that. There was not one moment where he tried to woo me into paying for a new motherboard or such nonsense. Truly, Anthony is one of the few genuine, wonderful, warm souls out there. I adored him and his service right from the get go. While I hope I don't have to call him again for a repair (!), he is the only person I would call from now on. There are simply not enough nice things to say about Appliance Madness.

Our oven was making a terrible noise. We were hoping we didn't need to get a new one since ours was…read moreonly 6 years old. We were able to have it fixed at a reasonable price. I highly recommend!!

I had a fantastic experience with City Side appliance. Our dryer and freezer needed service. Alex…read morewas incredibly efficient and reliable, tackling both issues with expertise. The service was prompt, and the cost was very fair, making it the ultimate choice for appliance repairs. After diagnosing the dryer issue he helped me make the decision to not spend any more $$ on costly repairs and suggested we purchase a new dryer from Lowe's. This didn't help his bottom line but it helped us. I highly recommend them for anyone needing quality and honest service!

Highly recommend Alex and his team, 5 star all the way. We had issues with our refrigerator,…read moreappointments were easy to make, always a call on the way before arriving, and extremely knowledgeable. A pleasure to do business with, 100% trustworthy, friendly and Fair!!!

Great service could not ask for better . I highly recommend them…read more If you need a appliance repair they are the best

We had a leak from our Whirlpool washer and I called Whirlpool customer service who referred us to…read moreAcfast. They scheduled an appointment within a few days and sent a very professional technician, Travis. He diagnosed the problem, ordered a part and came back within a week to fix the machine. It was a pleasure dealing with this company. They have excellent communication and customer service. Highly recommend! We are in Portsmouth, NH and they have technicians all around the area.

I really think MAPS Appliance is a good repair service. Our last experience with them was a bit…read moreof a disappointment. Our ice maker broke and Paul was out numerous times to figure out the issue, thought he knew a couple of times and that didn't work. This was in a time span of 4-6 weeks which is way too long for a repair. I had to keep calling to ask what the status was. We spent money and we still have a broken ice maker. I finally called and told Paul never mind, we didn't need his services anymore. In the past he has fixed our stove and it's fine. I do think he is knowledgeable but maybe our ice maker was beyond his expertise. Just wish he would have recognized this instead of charging more money.

Very helpful and prompt in an emergency situation. Paul…read morequickly got everything working well. NR

What a great guy and service repair company! Our refrigerator died just a couple of days before we…read morewere scheduled to leave on vacation and I was in horrors remembering the last time we needed help with something like this, I remember it taking a while to get someone in. Called Scotty in the morning and he said he be by in about an hour and in an hour he was here. He diagnosed it and did waste my time - told me straight up it was not salvageable. But he didn't stop here. When I asked him for recommendations on what might be a good model he not only helped me, but while standing in my kitchen made a call and told me where I could get one same day. Scotty and his son literally made a stressful situation so much better - And I can't thank him enough nor can I recommend him more highly! We ended up buying the refrigerator he recommended from the place he recommended and everything was done quickly and I had a new refrigerator, delivered and set up, in my kitchen just a few hours later! Thank you Scott!

Fast and knowledgeable. My dryer was overheating and was diagnosed and fixed same day. Would highly…read morerecommend.

Lew is Excellent! A++ He fixed our oven ignitor but in additon, he fixed the door to the oven…read more(that wouldn't close - caused by Best Buy's faulty installation team). He also made sure the oven wasn't leaking (and it was!). He fixed that as well. I highly recommend him and think he is terrific! Thanks Lew!

I had an issue with my washing machine, dried doing the diagnostic myself…read more. Lol Anyway after a lot of time reading what I found online from the QR scanner I knew I needed a real professional. Lew was great and his price was fair. I will most assuredly use this service again.