Nobody better. Always fast and reliable. Always fixes the issue and gives options. Very easy to…read morework with.

Mike just left and I felt compelled to give him a well-deserved review right away. He had all the…read morecharacteristics of the best service professional you could ask for: 1. Polite 2. Extremely knowledgable 3. Patient with me when I asked a bunch of questions 4. Humble enough to not want to be a repeated saving grace (he was willing to teach me a bit about the issue so that I can fix it if it comes up again) 5. VERY reasonably priced 6. Tidy 7. Fast! 8. Reliable Mike fixed the problem with our dryer within 24 hours of us calling. granted it was a small and common problem, but he still made himself available right away and showed up when he said he would. I hope I don't have to call him again soon, since that would mean another appliance has stopped working, but I'm glad to know I can get good help if I need it (and at some point I'm sure I'll need it).

$130.00 just to come out to the house. Doesn't include parts and labor. I don't call that…read morereasonable as advertised. And I'm in the same city.

My refrigerator was having temperature issues, so I called WSH to come take a look. They came and…read moretold me I need a temperature gauge. We scheduled the install which was not in-expensive, and after a day the same problem persisted. They came back to look at the fridge again and then told me I need a condenser. We scheduled that service, and then after some additional due diligence they told me that I now actually need an entirely new circuit board. I subsequently had them install that, and after another day the same problem persisted. They then came again and told me I need a new seal and a part for the door. After about a week the same problem persisted. The owner was not willing to guarantee his work. He did keep sending them back to trouble-shoot the issues, however I did have to pay for the majority of the parts and labor with the exception of the last install. I spent just under $1,000 dollars and I still have a broken refrigerator. I would not recommend this company; they don't guarantee, and they rob their customers. Absolutely terrible!

Great work, very thorough. Friendly and professional. Will use again. Easy online appointment…read morebooking

Top-notch five-star service from start to finish! Our Whirlpool dishwasher stopped working and we…read morerandomly chose 1st Choice since it was a local company. So glad we chose them! Alfredo diagnosed and repaired the issue quickly and efficiently. In addition, he and Rose exemplify the true meaning of "customer service" with their friendly and professional interactions and fully satisfactory outcome. 1st Choice is now our first choice for any appliance repairs that we will need in the future. We highly recommend them to anyone seeking superior appliance repair!

Very pleasant when I got there. He's an extremely busy guy! He's obviously very good. I can't wait…read moreuntil I start using my turntable again!

Chris did a GREAT job refurbishing my 23 Yr old Bose CD Radio. It had stopped working completely…read moreand in just a week he serviced and fixed it for a reasonable price. Thank you Chris. I recommend this company without hesitation, and will use it in the future when needed.

Steve installed a central vacuum system into my 30-year old 2-story cape with a hide-a-hose unit in…read moreboth floors. Having wanted a central vac system for almost 40 years since I first saw one in my college years, I have found it to be well worth the wait. I am beyond thrilled with how well it works & how easy it is to use - even several times in a day sometimes. I can pull out as much or as little hose as I need, vacuum away, then it self retracts inside the wall when I'm finished. Unbelievable. Wish I had not waited this long to get it. Steve really knows the products. There wasn't a single question he couldn't answer. He's so pleasant to deal with. No high pressure sales. Quality installation. Best pricing of all the places I went to for quotes from Concord down into the Boston area.

My Dyson was fixed and cleaned in just one week! The owner was very friendly and knowledgeable…read more He called me back the next day to follow up on the repair. The vacuum belt replacement with the option of a full filter and container cleaning was just $99. I'm sure I will get many more years from my Dyson vacuum. I totally recommend servicing your machine at this place. When you use the directions to find this location, it takes you to a small neighborhood in town. The Vacuum Hospital is in a small shopping center on Rt 125 across from Market Basket.

Whoever answered the phone at CARC was extremly rude and yelled at me. The technician who came…read moreout could not find an issue and told me my dryer was fine, although it still was not drying my clothes. I left messages with CARC they never returned my calls. I hired a new repair company to look at it, and they diagnosed my problem within 5 minutes and informed me the components inside we're burn't, there was a previous fire in it. I personally would never use CARC again or recommend them.

We are over 2 weeks without a refrigerator. It took numerous calls and a week just to get the tech…read morehere. He claimed a part needed to be ordered. Mind you, this appliance is over 21 years old. That took an extra week. The tech came back and installed the part. It's now 4 days later and the refrigerator still doesn't work. We informed the owner right away and just received an e-mail this morning saying "the technician told him he couldn't finish because we told him we had to leave for a funeral". It's true we had to attend a funeral however we never told him that. He said it was all set and we thanked him. At this point we are living out of coolers and feel as though we are being scammed. This will be reported and complaints will be filed. Absolutely unacceptable.

We renovated our kitchen and needed new appliances (refrigerator, range, microwave and dishwasher)…read more We looked at Moderno, as they were local and they had really nice offering and there website was great, and worked well. Jowi at the Salem office showroom was super nice and helpful. We decided on Thor Kitchen appliances and they are amazing quality, and priced very fairly. They do take credit cards but charge an extra % so we paid by check so no problem. The fridge came damaged and then took a while to get a replacment which was a bit of a pain due to supply issues but they communicated with us and we finally got the kitchen of our dreams completed! At the end, Victor gave us a nice gift, which was so nice and appreciated! I can not recamend Moderno enough! Excellent products and customer service!

We just started using Victor and he has been excellent to work with for repairs. Always on time,…read moredoes what he says and comes prepared to get the job completed. He and his worker were always masked and kept the appropriate distance. We will definitely use him again!

This review is about a year overdue! Apologies! I had a problem with my inherited washer/dryer and…read moredishwasher. The washer was leaking; dryer WASNT drying fully & making a noise. The dishwasher was perplexing & had some issues. We were given FAST & dependable service at a more than reasonable price. PLEASE NOTE: he, Taylor, works on (All) foreign and domestic models/parts & pieces! Taylor (& his office coordinator) are extremely knowledgeable & professional from 1st communication ease to fix/repair or the honest truth of your situation. I can attest to the fact that he stands by his work! In the time following one of the repairs (dryer), I thought I was imagining a noise. I didn't want to make him come out again if it was nothing and I waited until the very last minute due to my uncertainty! I called - he came out right away at "my 11th hour" & there actually was a problem. It was NOT apparent when it was originally fixed. No hassle. No grief. Identified the problem & it was repaired with a smile! Another Cycle Appliance is top notch and I would/will be calling them again for ANY issues we, or my family has, in the future. I've also recommended to anyone who will listen. Great experience- slow on my part for gratitude!

Taylor and Paul were a pleasure to deal with. He diagnosed the problem quickly and rush ordered the…read morerequired part. All costs were discussed up front, no surprises. He went above and beyond doing some extra things, just as a courtesy. Not just professional, but very kind as well. I would recommend them without hesitation.

Serviced my 5 year old Maytag dryer (loud screeching sound). Sounds like new! Happy with work!…read more Much thanks!

Well myself & my brother is trying to be patient with the owner, who is the sole repair person who…read morehas come back to our house I think going on 6 times. He said when my fridge temp increases to call him so he can shoot more free-on in it. Most of the time his diagnosis took time. Now he tells us the part was defective-omg!! So far over $2,500.00 and he says, Well at least I am not charging you a service charge. I have to let him finish the job that he started but if I were to need another service on any of our appliances, I would go somewhere else. The guy has an attitude, his secretary Laurie is very nice and has apologized many times for this ongoing problem that Mike has not fixed & will probably not be fixed until late September!!!!!!!!!!!!!!!!!!!!!!! I just shake my head and wonder if Mike watches You-Tube videos on "how to repair appliances".