I inquired about transportation for a 50 person event (multiple days) and could not believe the…read moreservice I received. I am not sure of the name of the person I spoke with (that was overshadowed by his ridiculous attitude), but he was one of the rudest customer service employees I have come across. Firstly, from the start he acted annoyed with me inquiring and asking questions about what they could offer and how much. When I wanted to move from talking about one day to talking about another he would say things like, "well we haven't gotten to Saturday yet" with a sarcastic undertone. When I would repeat myself about something he would rudely say "Yes, that's the information you've given me," again with an annoyed/bothered undertone. He tried to make me feel like what I was asking for was too much and was trying to cut services (that would actually make them more money) when I specifically asked for them. I got off that phone call as soon as I could with my mouth literally wide open. I had to hold back as I really wanted to tell him what I thought about his customer service, or lack thereof, but figured this was a better place to do it. Some advice, if you don't like dealing with people and you find them annoying, you should not answer the phones for inquiries on the business you work for. Maybe another profession would suit you best, one that does not interact with the human race.

We had a last minute trip from Butte to the train station in Whitefish. The driver was on time,…read moreextremely courteous and friendly. All in all an 8 hour drive for her and she was fantastic. Could not recommend them higher!

Made reservations two weeks in advance. Tried to confirm reservation two days in advance only to be…read moretold they had to cancel. They did NOT notify me of the cancellation. When I mentioned how inconsiderate this was, the response from the owner: "You have almost 50 hours before you miss your flight. Stop crying to me and find someone else." Wow, classy

From the owner: Big Mountain Transportation provides private transportation throughout northwest Montana. We are…read morelocated in Flathead County servicing rides directly from Flathead County Airport. We operate 24 hours a day. Please call or text with any questions about the area or transporation request.