Have hired this business for first time for one of my rental property. Few thing stands out - Right on schedule time - explained clearly before starting job what is possible or what is not - did not created mess after cleanup for rest of house - best price in town - carpet looked fresh after the cleanup Will use them again and recommend it read more

Very easy to work with and did a wonderful job of deep cleaning our carpets. We found their prices to be very reasonable as well.

I can't speak highly enough of the quality of service. Our before and after is amazing. Beyond happy with the product. read more

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Elian did a great job for us. He's very professional, friendly and thorough. Also appreciated how timely the company was. We called on Friday and they were able to come on Monday. Great service! read more

This company was a pleasure to work with. Everything about the process was fun and pleasant. The office manager Brian texted the day before to confirm the appointment as well as after to make sure I was happy with their services. He was pleasant and professional, yet charming which is tough to pull off. Hats off to him. I suspect he is very handsome. Their on-site technician Elian was friendly and and also professional (and handsome). He was quick, courteous, and knowledgeable about his work. I felt very at ease with him in my house and for that alone, 5 stars. The services were well priced and they fit me in to their schedule asap even though I made the appointment last minute. They even called to say they could come earlier (as requested if possible). I was able to get my last day of moving finished up even sooner than I hoped and deserved given I had procrastinated to the literal last minute. 10/10 would recommend. I love a company with a family and "real people" feel and this one certainly has that. I'll be in touch with them likely next year when I move again. I figure Brian owes me a coffee so I'll be back to collect. read more

Elian was so great! Very professional and did an amazing job on my carpets. Was communicative and worked with me to flex the time of my appointment. He was very fast and clean. Really appreciated the hard work he did! Definitely recommend! read more

Jovanti did an excellent job and was so nice and professional. Great carpet cleaning company!

This company is wonderful, very prompt in responding to any and all questions, they are great at giving a quick timeframe, and a call prior to arrival with their ETA. Elian was so professional, respectful, and very thorough. Pricing is fantastic also. I'm very happy I found them, and will certainly be using them again when my couch needs to be cleaned again. read more

I paid $100 for a "deep clean" of an 8x10 shag rug. I was able to book a couple days out, communication was easy, and the service was good. Elian was professional and friendly. read more

Mr Clean Carpet Care - After cleaning - Carpet Cleaning Near Me - Tempe, Arizona

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We reached out for a quote and Mr Clean Carpet was the first to respond and the great communication has been consistent. Elian, our tech, called ahead, showed up when he promised, was polite and efficient. He went above and beyond. We had him treat some pet stains and the carpet looks brand new. Thanks Elian, we will definitely recommend you and Mr Clean Carpet to our friends and family! We were charged a fair price for amazing results. read more

Great price! From all the quotes we got they were the lowest and the guy did a great job, the carpets are super clean. Will use them again!

We requested a quote and Mr Clean Carpet Care was the most competitively priced and responsive. They were able to schedule us for the same week. Elian was the technician and he was on time, communicative, and polite. The entire experience was great. I appreciate the prompt responses and professionalism of the entire team I interacted with read more

Just found my go-to carpet and upholstery cleaner. Brian, the owner got us scheduled the next day and Elian, our technician, was extremely professional, hard working and knowledgeable. He gave us a "head's-up" call before he arrived and was a "work machine." He really did a remarkable job on our chairs and sofa...they look bright and brand new. Ask for Elian and Mr. Cleanand you can't go wrong. read more

Quick to respond for a quote and prices were pretty much in line with all other quotes I received. Although our window for arrival was 11-1 and the tech didn't show up until 2, he was quick and thorough. Elian did a great job and answered all my questions. Would recommend for any future cleanings. read more

I used the Yelp quote feature to find a rug cleaner for my fairly-large, somewhat-shaggy 8x10 rug. I'm having company over (for once) for the holidays, and I figured it would be worth the $ to have said rug deep-cleaned... an overdue deep clean! The rug was given to me by family a few years ago. Mr Clean was quick to respond to the RFP sent out via Yelp. With my mom's advice on pricing, I went with them. And they could quickly add me to their schedule (within a few days). I snapped and sent a pic of the rug tag to confirm they could clean it. The guy who came was in and out in about 20minutes. He recommended not walking on it/not vacuuming it for ~6 hours. After about which it was indeed dry. Their service definitely gave me a piece of mind before people come over. read more

Tay cleaned our grout this morning, He worked efficiently and with a smile. Great job and we're very pleased.

Elian was prompt, polite and worked magic on the carpet. After sitting empty for 3 years, the carpet at this house was stained and dingy. Elian got out all the stains , which I would not have thought was possible. I will use them again. read more

I had 4 bedrooms cleaned at a very reasonable price. They kept in touch with me during my time window so I knew when they would arrive. Professionally cleaned my carpets and they look great ! read more

Excellent customer service from Brian. I requested a quote through yelp and got a response from him right away. More than fair pricing and they were more than happy to work with my schedule. Elian showed up to give my mattress a much needed deep clean and he was amazing. Very nice and professional, but not TOO professional, otherwise he might have seemed like a robot! I thought my mattress was kaput because I have cats, and cats like to pee on things... but he was in and out within about 40 minutes. My mattress is as good as new! read more

Elian was great about notifying us of ETA changes: much appreciated. He did a super job of cleaning our carpet. We appreciated the use of non-toxic cleaning solutions which left very little odor afterward. We'll return to Mr Clean Carpet Care when we need our next shampooing. read more

Stay away from this company, they are not professionals in this industry!!! I was fooled to think a 4.5 star yelp rating was meaningful. This company failed at being reliable, professional, respectful of my home and respectful to resolve the mess they created in my home! The owner hung up our call when I attempted to get the issue they created resolved. This company showed up in a neglected un-marked van. The tech onsite did not verify that the his floor cleaning machine actually worked before soaking my floors in a cleaning solution. The tech did not protect my carpets or wear booties from walking on the cleaning solution and then on my clean carpets. The worker from "a cleaning company" asked me for a mop to clean up the solution he spread all over our floors, after realizing his machine did not work!! He attempted to mop using rags from his van and rinsing them in my freshly cleaned sinks and counters. The tech left his dirty tools on my clean carpet without putting down any protection. The tech was unable to do the job I hired them to do, which was to clean tile floors and grout. This company left my counters and sinks a mess after I paid for cleaning the day before! The owner would not take responsibility for his workers mess that was created or for the neglected machine that failed to do the job they quoted they could do or that his worker had the appropriate tools to mop a floor in a event like this. We the owners had to cleanup the workers mess and the floors that were left in worse condition after this horrible experience! Do yourself a favor and run away from this shady company that has no professional standards and no accountability for their shortfalls!! read more

Mr Clean Carpet Care - Carpet Cleaning Near Me - Tempe, Arizona

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Five star rating for Elian at Mr. Clean Carpet. He is fast, very professional, careful and very thorough. This company is excellent. They work hard to resolve any customer issues, and really care for their customers. Have very high quality work. read more

Fantastic first experience with couch cleaning & outdoor upholstery cleaning! On time, friendly, & our furniture looks as good as new. Will use again! read more

I was super happy with the service from Mr Clean. They were on time, and hard working. Having shopped around, they seemed like the best price too. I'd be happy to recommend them to anyone. read more

Elian did a fantastic job! My carpets look and smell amazing. When I put a quote out, Mr Clean was extremely quick to respond and I was booked the next day. No hidden fees and the best quote I received! read more

I am very satisfied with Mr Clean Carpet Care. This is the second time I have hired them and plan to hire them again in the future! Elian was our tech and he was on time, professional, and kind. Reasonable pricing and got the job done in less than 2 hours. Highly recommend this company! read more

Very prompt replies and scheduled within the time frame I needed. Very efficient and helpful service from Elian. Carpet looks great!

Amazing customer service! Elian was our tech and he was great, informative and respect of the home, attention to detail when cleaning our sectional. He left them spotless! Will be using Mr. Clean carpet care for all cleanings! read more

Elian was so polite and gave great service! Would hire again and recommend to others as well. Thanks!

The communication was excellent and the service was great. Carpets turned out beautiful

Great interaction. Elian was very forthright about one of my carpets that is wool. Carpet he cleaned looks amazing. Thanks Elian, excellent work and service!! read more

I am absolutely repulsed by the communication that I just had with Mr. Clean Carpet Care. I called to get a quote and advised them that I would call back to schedule and that I was quoting out other companies. The rep demanded to know why. I told him that I'm in sourcing and procurement and that I always get multiple quotes. The rep then stated that he supposedly gave me a good and discounted rate. I said, I needed to confirm that it was a good rate and that I would be calling others. Additionally, he didn't initially tell me that I was getting a discount...nor did he tell me what it was.I believe that to be a falsehood. The rep did however, arrogantly bark that I called them first because they're the best in the business. What an assumption (called first? LMAO) and assertion! I won't be bullied into business. I told him that I was done and hanging up. He laughed and said "good." read more

Elian from Mr. Clean just left. He did a tremendous job on our carpet and upholstered furniture. Thank you very much for the excellent customer service. They were quick to setup an appointment. They were here on time. We will definitely use them again. read more

They called me the day of the schedule conflict. They made it right and came out next day. Were timely and did a good job.

I love this company and their commitment to superior customer service. Initially I had scheduled a sectional couch cleaning. It was much needed after the holiday season. Nothing out of the ordinary, but some minor stains here and there. They sent out a technician who was polite, professional and friendly. Days later, I noticed there was some discoloring in areas that were not prevalent before the cleaning. I was disappointed and reached out to Shawn. Immediately he offered to rectify the issue and send a new technician out. They truly sent me the best-- Matt. He was not only understanding of the issue but more than willing to help me right away. He was quick, efficient and got it all fixed up! I am writing this review because this type of commitment to customer satisfaction is unfortunately rare. Shawn and his team have done amazing work and stand by it. Thank you! You have a customer for life. Highly recommend! read more

I had Mr. Clean come out to upholstery clean my sofa, loveseat, arm chair, dining chairs and one throw rug and at first I was drawn to them by their competitive pricing and quick communication. Overall the technician Elian was thorough and professional. When I noticed the tech was only cleaning one side of the cushions, I asked him why he wasn't cleaning the backside and he informed me this was not included in their price. I was not satisfied with the price change that occurred during the appointment, charging me an additional $100 to clean the entire sofa (front/back, top/bottom of cushions). The estimate/quote I received originally from Mr. Clean including cleaning of all of the furniture. In my prior experience with upholstery companies, they have never said they only clean one side. So this felt like a bait and switch technique. As far as my dining chairs go, the stains on the fabric did not come out fully. It would probably benefit from a second pass but the tech told me at the beginning of the appointment that he makes no guarantees with stains. At the end of the appointment when payment was asked for, and I was about to provide him my credit card, he then informed me there is a 4% transaction fee. Again I was taken back by this as none of this was disclosed up front so I paid with check. For future, I'd recommend being fully transparent at the outset when the bid is provided about what is covered and not. They have great reviews for carpet but unfortunately I would not recommend them for upholstery cleaning. The office manager Brian reached out to me following the appointment to inquire about my satisfaction with their service "so they can uphold the quality of our services", I provided the exact same feedback that is in this review now and the only response I received was "I am sorry." Unfortunately I don't feel like they upheld the quality of their services. Also whatever cleaning product they used on the upholstery, left cleaning deposits on my tile. read more

Mr Clean Carpet Care - Carpet Cleaning Near Me - Tempe, Arizona

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I called two days before they come to my house. I'm selling my house so I wanted my whole entire house carpet cleaned before selling it.. The price is great. I also love that they work with your time/schedule and they're so quick with it.. The guy that came to my house arrived on time which was great. However, he was too quick and when he left the house had this nasty urine smell and the carpet still had stains on the carpet. It wasn't cleaned. I had to vacuum my entire house myself again... Not quite sure where that smell was from but I'm sure it wasn't from my house because I have no pets.. Don't think I'd use them again.. read more

Great job! They responded quickly to my request. Friendly and professional. The carpets look new again.

Great work done by Elian. Very efficient as well. I would definitely recommend working with this company again.

Quick response with itemized quote, clear communication, easy schedule, updated en route, arrived on time, cleaned well. Good job done!