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    Mr. Hand Wash

    2.5 (65 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Mr. Hand Wash

    Auto detailing work

    Car wash

    Mr. Hand Wash Photos

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    Reviews With Photos

    Dirt on rims after the cleaning

    Rims had loads of dirt and brake dust left on after the cleaning and the conveyor for your car scratches your rims. The price is cheap but after seeing the result's I'll go to a complete hand wash place from now on.

    THEY TOOK OUT MY ENTIRE BACK WINDOW!!!!!!!!!   DO NOT GO HERE. THE WORST PLACE EVER.
    Tinesha M.

    By far one of the worst car washes in history!!!!! Imagine requesting the VIP car wash and your entire back window comes apart??!! There is absolutely no excuse for this. Instead of the employees being empathetic about THEIR mishandling of my vehicle, they all scattered without explanation. I went searching for a manager and his customer service was a NEGATIVE 5!!! It was that bad. They treated me as if I did the damage to my vehicle myself. Anyway, I had to demand answers from the "manager" and he said they will get it fixed. Next thing, this man takes my vehicle without warning and drives off leaving me and my husband to figure out where he stormed off to. We asked a worked and he pointed where we needed to go. We walked to the auto shop next door and had to wait over a half hour for them to fix my back window. While waiting, I go in my car and the car wasn't clean. My husband had to ask the "manager" what's going on?! He said we can take the car back to the exit of the wash to get the inside cleaned up. Now that the car window is finally back on, I proceeded to exactly where I was supposed to go. Upon arrival, apparently, it wasn't the right place to go. The "manager" had me cause traffic trying to place me somewhere with his arm signals. So I now pull up and the same workers start to "clean" my car. This entire ordeal was draining and inconvenient at every level! I mentioned my frustrations to the "manager", and asked what will you guys do to for the inconvenience?! He laughed, mentioned he got my window fixed and that was enough. I said oh no no no, where is the owner of this establishment? Long and behold, after searching, FRANK (no last name) arrives. I explained the situation nicely to this terrible owner and his response was worst than the "manager" outside. I had to get my camera out to make sure I heard him correctly. He practically said "it came off at the car wash and they fixed it". Huh?!! So my time, your unprofessionalism and entire inconvenience is on ME?! He then turns his back on me and proceeded to go to his bathroom(office). I will never go to this place and will make sure the word gets out about this establishment. ******DO NOT GO TO THIS TERRIBLE "HAND" CAR WASH. THEY WILL DAMAGE YOUR CAR AND PRACTICALLY TREAT YOU LIKE GARBAGE. FRANK, THE "MANAGER" AND THE REST OF THEIR STAFF ARE NOT PROFESSIONAL. STAY AWAY FROM THIS CAR WASH. Check out surrounding car washes instead. Have a lovely weekend!

    Huge paint chipped (bottom)
    Albert K.

    **THIS IS ABOUT THEIR INTERIOR DETAILING** Terrible rude and overpriced. DETAIL PRICING?? I couldn't get a straight price for detailing, everything was, "it depends". He finally quoted me $130 because someone threw up on the passenger side (you must talk to the manager for anything regarding detailing..) I asked the manager, "do I need to show the workers the spots or will you remember to tell them?" He looked at me, asked me "do I look like I need to wear glasses?" Okay.. He said, "I don't need glasses." Literally, trying to get a straight answer from this 'manager' was super annoying, and very rude. I came at around 8am, he told me to come back at 4pm. DAMAGE They scratched my car in 2 areas, one by driver door and chipped the back passenger door. They also chipped the paint near my gas tank. I check my car every day - those scratches and chips were not there before. See pics. I only saw this the next day because my mind was focused on the inside (I went for interior detailing) PICKUP I come there for pickup. One of the workers says "it's been ready since 1pm". I have no patience for this, but next, I see a worker dribbling my basketball that he took from my trunk. ????!! Flabbergasted, how unprofessional! I look inside, they missed half of the spots I told them to clean. This is why I wanted to be adamant with the manager before I left. I showed them the spots and they cleaned them. They were not cleaning it well enough. I went home, after a few hours, some of the stains came back. I went back the next morning and they cleaned it again. It's been two weeks, some of the stains have come back, so I'm just frustrated. If you comment on anything they do, they will automatically say, "we know how to clean it." Clearly not. $130 is actually one of the cheaper prices I found for interior detailing in Nassau, but I don't know if I would take it here again because of the damage to my car, violating my belongings in my trunk and just overall attitude for no reason. They may be great for a car wash, but do not leave your car here or trust their 'detail care'.

    Receipt

    This business don't deserve your business this car wash costed me $123 and see in 15 minutes they said it's ready I can't believe people can rob you just like this disgusting people management and manager.

    The worker pushed his car in the front of mine from letting me enter the wash.
    Harria T.

    Terrible service, it's so sad this place has so much potentiometer but yet the workers are so far from professional, I'm on line at 5:30PM and I'm waiting it's been 15 mins and it's only 5:45PM as of now and worker comes up to me and tells me we're closed in a very rude manner, I tried to talk to him he ignored me and walked away, I continued to stay on line till I enter the drive through section and when the car ahead of me moved up the same worker drove a car Infront of me and blocked me off , very disrespectfully and yet again I try to talk to him again and I'm screaming "EXCUSE ME" and he doesn't even turn back or try to acknowledge me. Way to put the costumer first. Definitely won't be coming back here and I'll be leaving this rating on google as well. Disgusting

    Sade M.

    The whole car wash experience took over and hour which was dreadful however I figured maybe they are doing the best job . I live 5 mins away, got home and realized that they left a huge stain. I wanted to support a local business since I always pass by and see a huge line. However me and my a6 will go back to our usual car wash on Hempstead turnpike.

    Arman P.

    Very popular hand car wash place. This car wash has hardworking staff that do their best to make sure your hard comes out clean. it had different packages depending on the need of your car. It is worth visiting and trying them out. I believe it is worth the money

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    5 months ago

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    7 years ago

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    2 years ago

    Overpaying for underworked quality. Needs better improvement. The car was not even 95% clean.

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    2 years ago

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    7 years ago

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    8 years ago

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    7 years ago

    Too expensive for a poor job. They don't clean the cars properly! For the money that you're paying they should really do better.

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    7 years ago

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    9 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Mr. Hand Wash

    Review Highlights - Mr. Hand Wash

    They spend more time cleaning your car than other car wash places on Long Island.

    Mentioned in 2 reviews

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