probably fine to drop off a bike and have them do work on their own time. i wasnt notified when…read morethe part was in.. when I did follow up they said It was there and that a mechanic could take care of it that same day. i hopped on my bike and got there within 20min. to stand around and wait another 40min. with no end in sight.. I figured Id just take the part and have my bf install it since a line was forming and I didn't want to stand around another hour for the labor. but I couldnt take the stem because supposedly I owed another $8 in taxes for the part I had purchased over a week ago.. $8 tax on a $30 part - you do the math. I just returned it said no thank you.. super waste of time.

I had my bike worked on, full service. I picked it up and tried to remove the front tire to get it…read morein my car and I couldn't remove the locking mechanis., quick locks. It broke trying to get it off it was on so tight. It I took it in the store and they used some channel locks to remove it and they installed a new lock but then they charged me for it! They installed it wrong , even I know you don't lock them that tight. I won't go back again.

I was hoping to ride my tuned up bike a bit more before reviewing, but the snow came and stayed. So…read moretoday it's time, especially since they supported the general strike. Repair scheduling works a little different here, they "diagnose" your bike, and then tell you when to bring it in for the actual repair. I am sure this makes it easier to schedule staff, so I didn't really mind though I wish I lived in the neighborhood. The service guys were super clear about what absolutely needed to be done and what could wait. Since I was still waiting for my first pension payments at the time, that was much appreciated. Even so, I knew I needed functioning lights for late fall riding and they had a good selection of those and other bike gear. They helped me choose the best one for my needs. My bike is rolling and shifting smoothly again, and I was able to ride it often up until Thanksgiving to monitor squirrels devouring a pumpkin at nearby park

This shop is incredibly friendly, helpful and kind. They do a ton of things for the local biking…read morecommunity including group rides and fundraisers. On one of the group rides, I had arrived with a flat tire and they were getting ready to leave. The technicians had me on a new tube before they finished introductions. Cool spot with cool technicians, just your classic neighborhood bike shop.

My first experience with Flanders Bros was great and I will be back for more bike service in the…read morefuture. I needed help with a quick fix to a minor issue with a shifter. My bike was repaired and tuned within a few hours. The price for the work was quite reasonable. As far as I can tell, this is an ideal local bike shop!

Brought my bike here to get it all tuned up. They offer three levels of services for really good…read moreprices. I got the premium service option which was $95 and wym bike came out fantastic! Turnaround time was about four days. I'd recommend!

My wife and I came here to check out their bikes and honestly fell in love with the place. Not only…read moreis it a great coffee shop, in a great location being directly within Union Depot, but they have a great selection of new and re-built bikes. They were more than willing to help fit us and let us try out a few bikes from their selection. The person helping us was extremely friendly and happy to help out with all of our questions. They got busy a couple times where they had to step away but no worries there, that's not a bad thing in my eyes, businesses have to be good at juggling people and helping everyone out. We ended up buying a bike for my wife, They were very accommodating and my wife is still in love with it and riding it super frequently. All in all, a great place to stop in for a new bike, some bike gear, or a good coffee with friendly staff who's willing to help out and give great recommendations.

I used the coffee shop while waiting for the Borealis train. Very good coffee and a doughnut that…read morewasn't the size of Godzilla made for just the right snack before I headed out for the day. And of course you can't beat the atmosphere of Union Station. It's a gem.

My wife and I recently purchase two E Bikes from Trailhead. The actual purchase process was fine…read more But its what happens after the purchase that's important! One of the bikes was giving us a little trouble. Trailhead was all over it to resolve our issues. They were top notch. I would highly recommend them as you can trust they will take care of you. Everything they did was covered at no cost to us. The service guy (Kurt) was awesome.

When coming in with my spouse we stated we were here for the test drive event for e-bikes as posted…read moreon Facebook. None of the staff seemed to be aware of the event. A gentleman helped us and we made it clear we were new to ebikes. We were shown the entire line of Velotric. The employee seemed knowledgeable but didn't ask us questions to get to match us with the best bike. We were offered a test drive and we just chose two bikes but it wasn't really a helpful process as there was so much information it was hard to decide what e-bike would best meet our needs. We were both looking to buy but have decided to shop around at another competitor or maybe their other location. Even my spouse wasn't able to understand all the information presented to us. We are new to e-bikes and I was really hoping for someone who would have been able to meet us where we were at and guide us more in the selection process.

Some of the best, most skillful bike repair in town -- and a great place to test ride and select an…read moree-bike or a cargo bike. I purchased my Tern GSD here, and have had it and many other cycles serviced here many times. They've always done right by me. They were fantastic for the bike purchase: they let me spend hours test riding different models, and their extensive advice about configuring the Tern was 100% spot on -- from big stuff like the tradeoffs between rear rack / seat options down to tiny details like getting a quick-release key clip on my keyring for the wheel lock key. Wait times for a full service can be long: schedule in advance! You may find cheaper tune-ups elsewhere, but at Perennial you'll get more than your money's worth. They've always been really thorough and thoughtful, tracing subtle noise issues to the root (like the fact that I had the front and back wheels swapped on a bike where they're actually infinitesimally different sizes!). They've made some preventative suggestions that were spot on, such as a nonstandard front mud flap to protect the e-bike motor in winter riding. It's a small shop, and the accessory selection is pretty small. If you want a helmet, for example, you might find more choices elsewhere. But if you want to purchase or service a bike, this is a great place!

I have been a longtime customer of Perennial Cycle and have spent a significant amount of money…read morehere over the years, including purchasing a Yuba Spicy Curry and accessories totaling at least $7,000. Most recently, I came in with my daughter on my Tern HSD to buy several accessories: a Tern Captain's Chair, Tern front loader basket, Tern saddle, and a Yuba Crescent handlebar. The total after tax was $643.12. I rode the bike there specifically because these are cargo bike accessories and fit matters. After purchasing them, I asked whether the shop could install them, since the items clearly would not fit on the bike otherwise and I needed to get home with my daughter. I did not receive a clear answer about whether installation was available, whether there would be a fee, or whether they had time to do it that day. Instead, the interaction became confusing and uncomfortable. I was willing to install the parts myself on site, and I had an Allen wrench with me. I only needed to borrow a 10 mm wrench briefly to hold the nuts that came with the accessories. From across the store, a mechanic I had not interacted with shouted that they "don't rent out tools for stuff like that." I explained that I had just spent over $600 in the store, had spent thousands there previously, and simply needed a basic tool for a short time so I could safely get home with the accessories I had just purchased. The salesperson still could not give me a clear answer and seemed not to understand what tool I was asking for. I ultimately said that I could either return the items or borrow the tool for about 20 minutes. They refused to lend me the tool, so I returned the entire purchase and left. What bothered me most was not just the refusal. It was the lack of clear communication, the dismissive tone, and the unwillingness to help solve a very basic problem for a customer who had just made a substantial purchase and had a child with them. I have worked in bike shops myself, and my experience has always been that shops help customers with newly purchased accessories, especially when the issue is as simple as installing a few bolts or briefly lending a common hand tool. I left feeling like my business and loyalty did not matter. I expected much better from a shop that specializes in exactly these kinds of bikes and accessories.

Consistently pro service. I'm not an avid biker. Picked it up during COVID and ride 2-3 times a…read moreweek when the weather cooperates. Not at all in the winter. Still get my share of flats, squeaks, and things breaking. Not a do it myselfer, so this is where I come. Staff are friendly and sometimes are able to make the repair on the spot. Their COVID protocols are a bit stiffer than most places these days. Very pleased this place is nearby.

Hometown feel with professional expertise. GP is great! Have a [dumb] question? They'll answer it…read morefor you without making you feel stupid... looking to upgrade? They'll spend some time getting to know your riding style and find something that works and is within your budget, without the relentless attempt to up sell - unlike a certain bike shop up on Snelling... (would rather not mention the name right N.O.W.) Every time I've been in there I have found the staff to be knowledgeable, thoughtful, and professional. The kind of people you'd be happy to invite over for a back yard BBQ.

I cannot say enough about the amazing support and service we received from Kip at Bike King! My son…read moreoutgrew his bike by a lot, and Kip helped fit him with the perfect Giant Talon 1. It's an XL, so it will last a long time, hopefully through college! And the best part was that we got a very generous trade value on the like-new bike my son had outgrown. We will only go to Bike King for our needs from now on! Thank you so much, Kip and team!

My husband just had his bike tuned up at Bike King. They did great work catching some important…read morefixes. Then, my mom bought my middle (adult) child a bike. At Bike King we walked in, described what we were looking for and Kip showed us some options - heavier but sturdier vs light-weight and sporty vs carbon ultralight. There was a nice chance to test-ride, think it over --- and voila, we got just what we were looking for. So much help offered with solid knowledge of bikes and what can be done to make them work for you. Highly recommend this place!