These guys are great! super knowledgeable about their product! great customer service!I I am psyched my son has lifetime warranty! the bike is so bad ass it's a beautiful color it's has all bells and whistles first time I ever rode up hill while comfortably sitting also held cycle till he got the money up!sitting. read more

The mechanics at Express Bike Shop are the masters of creative cannibalizing parts from one product to fit into another one. These mechanics are superlative. Five stars are not enough. They are worth at least 15 stars! read more

Love this place. I wish all businesses were more like this one. I only want to bring my bike here, and purchase bike or bike stuff from them. Thank you! read more

This place is the Real Deal. I came into Express after a botched attempt at getting a tune-up from Now Bikes & Fitness in St. Paul - they refused to service my bikes after seeing the shape they were in. I was then sheepish to bring in my bikes (both of which had spent a winter outside) to Express, but the mechanic who helped me was nonjudgmental and friendly. He quickly assessed both my bikes and gave me a conservative estimate of the cost to repair each. I decided to have Express combine the features of both bikes into the bike in better shape - and when it was time for me to pick up the finished product, I was pleasantly surprised that the cost was *well* below the estimate! Express has also helped my husband out with a flat tire - fast and friendly service + good price. I wish I could give shout-outs to both mechanics who helped us, but I'm at a loss for their names. I am so happy to support businesses that give back to the community like Express! Your friendly staff and service menu are perfect! read more

Love these folks!! We always get our bikes here! We also donate all my kid's bikes too! He help is great and knowledgeable! They have been our bike and repair shop for 15 years!! read more

We have purchased two bikes, some accessories and have had tune ups for several bikes over the past couple of years. Every experience has been wonderful. Staff is helpful, knowledgeable and enthusiastic. The refurbished bikes have been perfect for our kids, and at a very reasonable price. The fixes they have proposed have been faster and less expensive than promised every time. We cannot say enough good things. read more

This is a great bike shop but they are losing their way. Impossible to get into the store. Appointments are two weeks out of more. And the staff is more that willing to make excuses and blame everything but poor management for their terrible customer service. All I wanted is to buy a used bike for my 15-year-old granddaughter. How hard can that be!! They have lost my good will. Frustrating. read more

Express is a non-profit social enterprise of Youth Express, a youth-serving-youth mentoring and training program in St Paul. What does this mean, you ask? It means that you can feel good about coughing up some dough to tune up that rickety old thing you've been riding around St Paul all these years. Express reinvests 100% of its revenue back into its mission, allowing it to teach and train local youth (interns) about running a business and fixing bikes. Express is not the place to go if you're into competitive cycling or fancy fast bikes. If you're looking for an old refurbished steel frame for $125, though, this is your shop. Most of the mechanics are young and eager to help, but probably aren't going to get your bike ready for tomorrow's race. I've taken a couple of bikes there for tuning and quick-fixes over the past year or so, and have had good experiences both times... plus it feels good to know that your dollars are going to a worthwhile cause. read more

Note: I don't have much experience in bike shops, so I'm only giving it four stars because I have nothing to compare it to. I needed a tune-up on my EXTREMELY girly cruiser. I called Express Bike Shop. I dropped it off. It was done three days earlier than they said. It was $15 cheaper than quoted. The staff was friendly and speedy. My bike spins like a dream. YAY! read more

I have bought several bicycles here over the years for my kids... and donated some of them back when they were through. In addition, I've bought lots of used parts, accessories like lights, bells, and helmets, all at a good price. The staff is incredibly helpful! I regard this as the best bike store in Saint Paul, with the Hub in South Minneapolis a close second. You get so much more for your money at Express than anywhere else in town and the fact they're performing a useful social mission just makes it al that much better. People who complain about this shop need to pull their heads out of their dark places and realize Express is not a typical retailer with a predictable supply chain; they fix up donated bikes and sell them, so their selection is subject to the whims of fate. But for all that, they are outstanding! read more

Really helpful and friendly. Bought some parts for an older bike and got a lot of good advice. Reasonable. I will be back. Tim read more

Got a flat tire on my way to the Science March, and luckily I was only a few blocks from Express. They had me in and out in a jiff, and picked up some spare peddles while I was there. Great service and selection for basic fix-ups! read more

We bought a bike here recently. In some ways the store is really good. They have a decent selection of used bikes and they allow you to take the bikes out for a test ride. In other ways, I think the shop could use some major improvement. Staff seemed to be less knowledgeable than I would have expected. Also, when we completed our purchase, there was no effort to check out the bike or adjust it for the rider. The prices were okay, but not great. read more

A friend recommended this small bike shop and I left impressed. The guy that helped me was laid back, knowledgeable, and a good teacher. I brought my bike because the gears were not working. He addressed the need, answered tons of questions, and processed the order. On top of all that, the prices were super fair. read more

Had a long overdue overhaul done on my mountain bike. It's like new again and came in almost exactly at the estimated price. Dropped it off late on a Wednesday and was told it would be ready by the following Wednesday. Got a call on Monday to let me know I could pick it up. Under promise/over deliver. Will be getting all my maintenance done here from now on. read more

My first bike purchase and I couldn't be happier! The service was incredible and my bike was created from scratch through the apprenticeship program. I love this what opportunities Express bikes brings to people in our community. Totally recommend stopping in and taking a few test spin! read more

Went there to get a couple replacement parts for a bike, ended up buying a bike. Great people work here and provide an awesome service.

Unwilling to help solve warranty defects and/or trouble shoot break problems and not very response to get your repairs turned around (super slow). Go to another bike shop! read more

I bought a used bicycle there yesterday and it is in perfect condition. The shifting works very very well - and at a very reasonable price. I'll come back and raise rating after I've ridden it more. read more

The customer service is fantastic! They are very, very nice, but also inept. I've had to bring my (one-speed, coaster brake, no frills, easy as pie) bike back SIX TIMES after a simple tune up. It's still broken but I refuse to go back. First they put on a broken wheel, which is forgivable, it was a used part. Then, after taking it back, they adjusted it rather than replacing it (two different times due to not having any record of my first visit). After I finally got a new wheel, more rear-wheel problems developed and they told me that, although I brought it in for an overhaul, they never opened up the bottom bracket. After that visit, the new wheel still doesn't work and I'm finding a new bike shop, with a bad attitude that I paid nearly $200 for. read more

had a great experience here! super helpful staff, easy going prices. i was in the market for a used bike and found several that fit the bill. it was hard to decide which i loved more! as an added bonus they are not for profit and help youth as the previous reviews have pointed out. my experience here was a wonderful one, i feel great sending people their way! read more

I have been using this store in my neighborhood for years for basic bike repair and as a source for used bikes and parts. They do quality service, are willing to talk out options, and I've been very happy with the bikes purchased there. A staff member pointed out my current dream ride--circa 1980s Lotus road bike--and she was right on that it is a beautiful bike. When I wanted a wide tired beater for the winter, another staff member willingly went through half a dozen for me, including a couple hauled from the basement, until I found the right fit. read more