My leather Hermes bag looks awful! I cried! Ask for strap to be reattached. It's crooked and…read morenot lined up. A VERY EXPENSIVE lesson learned. My favorite handbag is unusable. DO NOT use this repair store. * Very grumpy old man runs/owns Clarkson Road location. * very expensive in comparison to other repair locations in area. *CASH ONLY- obviously no taxes being paid! May I repeat DO NOT use this business! If I could rate less than one star-I would!

Alex is the best! Worth the trip. He does excellent work…read morequickly. Wish I'd discovered him years earlier.

I have deemed Craig the official plastic surgeon of Cobblers because he's the only person I know…read morethat can transform a boot from utter shambles and make it look almost brand new. I recently got these boots and they've now turned into my favorite pair. Over the holidays, I went to a bar and my heel got stuck in the vent. Not once but twice in the same night! Suffice to say, the heels were wrecked! I already knew I would need the bottom repaired but wasn't sure if anything could be done about the scuffs on the heel since I've never been able to have them repaired before. I usually take them to the cobbler on Olive, but after the reading the reviews for this location and people commenting on him restoring the part of the heel I needed, I decided to give them a shot. Upon walking in, I noticed it had a similar layout to the one in Creve Coeur except it's bigger. They have a ton of various items from boot inserts, shoe stretchers, polish, and etc. Craig came out and asked how he could help. I explained that these were my favorite pair of boots and asked about getting the heel fixed. He said he could take care of it no problem, but then took it a step further and mentioned how he could probably clean the heel up as well! I was excited and intrigued, especially since no one has ever been able to do it before. He quoted me at $25.00 (paid upfront), told me what the service would entail, gave me my receipt, and said I could pick it up Tuesday. So Tuesday came and I went to pick them up. When he handed them to me, I was in utter shock. Not only did he fix the heel BUT he managed to repair the leather on the heel and eliminate the scuffs, tears, and stains. I thanked him profusely because I was so happy with what he had done. Being the humble guy he is, he said it wasn't a big deal and insists he could have done a better job. Craig literally brought my boots back to life and did it in record time! Additionally, I have the utmost respect for him since he works alone! I can't wait to have him work on more heels and boots. I can't recommend him enough.

I took in a favorite and old pair of boots to be worked on. The finished product took my breath…read moreaway--they restored my old boots to a magnificent degree....I could not be happier. Their work is the best I have ever seen. When I dropped them off, they told me when they would be ready and they were true to their word. Great shoe repair shop in convenient location.

These kind and knowledgeable people will repair your shoes with skill and attention to detail. Heel…read morerepairs on women's shoes, new soles and sole protectors are not a challenge. Better than the pricey and less skilled options available in the expensive parts of town. Love these folks!

For Clarity I needed to get work boots here with voucher…read morefrom my employer. The clerks were fast and friendly. The selection was adequate. The prices for good boots were $40-60 over what the company would pay for. I left very disappointed with having to pay additional money to get good boots.

Brought in a leather bag for cleaning - turned out beautiful - highly recommended…read more Done within a week

Bob did an excellent job on my daughter's combat boots! They needed new heels and his price was…read morereasonable and his work was fantastic! He even shined the boots up so when I picked them up they looked brand new!!! Thank you!!

I genuinely am so thankful for this place. The man behind the counter has always been kind, clear,…read moreand communicative with me. I brought in several pairs of scuffed boots and he told me that since they weren't real leather, they couldn't truly be repaired but that he could spruce them up for me. I went back a few hours later and they looked amazing and it only cost $18. Since I had such a good first experience, I went back several months later to have a dress zipper repaired. They not only fixed the zipper but added reinforcement to prevent the issue from happening again. I will sing their praises all day long!

Service was very fast. Their quality of work is perfection and they are reasonably priced. Best…read moreshoe repair and watch battery replacement in St Louis area

One of the last true old school places around. Andre's been shining shoes for over 40 years, and it…read moreshows. He's always more than happy to go above and beyond to make sure your shoes look the way you want. Unlike most places in town, there's never a wait to get your shoes done, and he does it for half the cost. He'll even pick up and deliver your shoes if you want multiple done. I'll be a repeat customer for as long as he's going.

Maria is amazing! I came to her with my wedding dress a month before my wedding and she delivered…read morewithin a week! I've lost nearly 50 pounds since I purchased my dress a year ago and so it needed a lot of work! Maria made it happen! Thank you I can post pictures later

This is my third pair of shoes to be repaired. Very reasonable and my boots look like brand new!…read more Don't go anywhere else local, you'll get overcharged--not here. I'll be back again. A+++

I highly recommend Sappington Shoe Repair. Alec was very friendly on the phone and responded…read morequickly when I sent pictures of the repairs I needed done for some relatively new boots I had. Ms. Donna was just absolutely wonderful! She tells it like it is and I truly appreciate that. She did an excellent job of educating me about my boots, how they were scarred, how she could repair them, and what to do and not do to take care of my boots. Sappington Shoe Repair is the kind of place we all think of when you think of a family-run business - a place where a family has truly dedicated themselves to their craft and do it well! This is my go-to place for shoe repairs.

They do more than just shoe repair! Anything leather related, they are worth checking out- I am so…read moreglad I did!! I have a wallet on a chain missing a grommet. I was going to buy the tool and fix it myself, but just for kicks I decided to stop by to see if they could fix it and what it would cost. On this rainy day, I walked in about 10 minutes before closing ( I know, rude! ) thinking I would need to leave my item and pick it up at a later time- nope! The lady at the front ( I didn't catch her name) was super helpful. To sum it up, they did the repair immediately and for a fraction of what it was going to cost me to buy the tool. For all the negative reviews- goodness, kick rocks! Stop adding to the reason this is a dying art. Next time, just fix it yourself if you're so smart! The customer isn't always right and oh yeah they've been in business for 48 years- that speaks for itself! Anyway, people reading this- don't let a negative review deter you from giving a place a chance.. best of luck Sappington SR, I will be back for a custom leather belt!!