Had a lift put in my left heal of my work boots. Really nice work, good price , and ready when…read morepromised. I will go back gladly.

It's a challenge to find a shoe repair shop these days. I'm an era of fast fashion, things are no…read morelonger made to stand the test of time. They are meant to be replaced after they get a few miles on them. I broke a heel on a pair of boots I'd only had for a year or so. They definitely had more life to live. I stopped into Aaron's shoe repair hoping to having my boot repaired. The turn around time is about a week. And I got my boots back better than new. The heel had been replaced and the scuff on the fire engine red heel had been touched up as well. I'm looking forward to wearing them again soon! Just a side note, I will be bringing my Birkenstocks in the spring. To re-sole them is approximately $70 which is half the price of a new pair.

My leather Hermes bag looks awful! I cried! Ask for strap to be reattached. It's crooked and…read morenot lined up. A VERY EXPENSIVE lesson learned. My favorite handbag is unusable. DO NOT use this repair store. * Very grumpy old man runs/owns Clarkson Road location. * very expensive in comparison to other repair locations in area. *CASH ONLY- obviously no taxes being paid! May I repeat DO NOT use this business! If I could rate less than one star-I would!

Alex is the best! Worth the trip. He does excellent work…read morequickly. Wish I'd discovered him years earlier.

Dishonest and completely disorganized…read more BEWARE! Horrible service, completely disorganized and neglectful of their customers belongings. I dropped of a beautiful antique leather briefcase and they said they couldn't find it weeks after I dropped it off. HowTF do you lose a briefcase in a shoe shop? Then they said they thought it had been taken off premise. Then they stopper returning calls. Losing items seems to be a pattern for this place. Makes you wonder if they're not finding a more lucrative avenue to profit from their customers belongings other than the fee that they would get for repairing them and returning them to you.

If you are in downtown St. Louis, MO, and your shoes are in need of some love, these guys are who…read moreyou want to see. Classic. Long-standing downtown business.

I highly recommend Sappington Shoe Repair. Alec was very friendly on the phone and responded…read morequickly when I sent pictures of the repairs I needed done for some relatively new boots I had. Ms. Donna was just absolutely wonderful! She tells it like it is and I truly appreciate that. She did an excellent job of educating me about my boots, how they were scarred, how she could repair them, and what to do and not do to take care of my boots. Sappington Shoe Repair is the kind of place we all think of when you think of a family-run business - a place where a family has truly dedicated themselves to their craft and do it well! This is my go-to place for shoe repairs.

They do more than just shoe repair! Anything leather related, they are worth checking out- I am so…read moreglad I did!! I have a wallet on a chain missing a grommet. I was going to buy the tool and fix it myself, but just for kicks I decided to stop by to see if they could fix it and what it would cost. On this rainy day, I walked in about 10 minutes before closing ( I know, rude! ) thinking I would need to leave my item and pick it up at a later time- nope! The lady at the front ( I didn't catch her name) was super helpful. To sum it up, they did the repair immediately and for a fraction of what it was going to cost me to buy the tool. For all the negative reviews- goodness, kick rocks! Stop adding to the reason this is a dying art. Next time, just fix it yourself if you're so smart! The customer isn't always right and oh yeah they've been in business for 48 years- that speaks for itself! Anyway, people reading this- don't let a negative review deter you from giving a place a chance.. best of luck Sappington SR, I will be back for a custom leather belt!!

These kind and knowledgeable people will repair your shoes with skill and attention to detail. Heel…read morerepairs on women's shoes, new soles and sole protectors are not a challenge. Better than the pricey and less skilled options available in the expensive parts of town. Love these folks!

For Clarity I needed to get work boots here with voucher…read morefrom my employer. The clerks were fast and friendly. The selection was adequate. The prices for good boots were $40-60 over what the company would pay for. I left very disappointed with having to pay additional money to get good boots.

Brought in a leather bag for cleaning - turned out beautiful - highly recommended…read more Done within a week

Bob did an excellent job on my daughter's combat boots! They needed new heels and his price was…read morereasonable and his work was fantastic! He even shined the boots up so when I picked them up they looked brand new!!! Thank you!!

I have deemed Craig the official plastic surgeon of Cobblers because he's the only person I know…read morethat can transform a boot from utter shambles and make it look almost brand new. I recently got these boots and they've now turned into my favorite pair. Over the holidays, I went to a bar and my heel got stuck in the vent. Not once but twice in the same night! Suffice to say, the heels were wrecked! I already knew I would need the bottom repaired but wasn't sure if anything could be done about the scuffs on the heel since I've never been able to have them repaired before. I usually take them to the cobbler on Olive, but after the reading the reviews for this location and people commenting on him restoring the part of the heel I needed, I decided to give them a shot. Upon walking in, I noticed it had a similar layout to the one in Creve Coeur except it's bigger. They have a ton of various items from boot inserts, shoe stretchers, polish, and etc. Craig came out and asked how he could help. I explained that these were my favorite pair of boots and asked about getting the heel fixed. He said he could take care of it no problem, but then took it a step further and mentioned how he could probably clean the heel up as well! I was excited and intrigued, especially since no one has ever been able to do it before. He quoted me at $25.00 (paid upfront), told me what the service would entail, gave me my receipt, and said I could pick it up Tuesday. So Tuesday came and I went to pick them up. When he handed them to me, I was in utter shock. Not only did he fix the heel BUT he managed to repair the leather on the heel and eliminate the scuffs, tears, and stains. I thanked him profusely because I was so happy with what he had done. Being the humble guy he is, he said it wasn't a big deal and insists he could have done a better job. Craig literally brought my boots back to life and did it in record time! Additionally, I have the utmost respect for him since he works alone! I can't wait to have him work on more heels and boots. I can't recommend him enough.

I took in a favorite and old pair of boots to be worked on. The finished product took my breath…read moreaway--they restored my old boots to a magnificent degree....I could not be happier. Their work is the best I have ever seen. When I dropped them off, they told me when they would be ready and they were true to their word. Great shoe repair shop in convenient location.

Wonderful place. Best place for shoe care. Not just great for a shoe shine ,but also Mr Phil can…read morebring you shoes back to life.