Customer service is over the top here. Luke is very accommodating and helpful. He ran a quick…read morediagnostic for a check engine light and gave us some great advice. We'll be back for more service!

Flat tire on the interstate last night Police was there telling us the car need removed in 2…read morehours We got picked up by my son The officer suggested to call a towing company they use We left the key with him and said he would stay until the tow came Next morning I called this company the tow for 4 miles off the interstate was 985.00 and they only would take cash Scam alert. I recommend never using there service

Very happy with University towing service! I had a very low slung corvette and they were patient…read moreand careful ! I'd surely use them again this was a good guy you have working for you!

We were driving through Waunakee when our van's break line leak on 8/16/18, it was around 430 PM …read more We called 2 shops , both wont even take a look the van , they do not want to stay late . Adler's Automotive Service was the 3rd shop we called . BJ at Adler's Automotive Service was willing to stay late to fix . We went to Gold nugget few doors from garage , had dinner ,few drinks . BJ got our van fixed few hours later ,changed break line and brake caliper , price was very reasonable . We were glad he is willing to help ,otherwise we had to get a hotel in town , waited until next day . I recommend this repair shop .

I was visiting home for Thanksgiving and a couple days before I had to leave back for Atlanta, my…read morecar started leaking gas. I don't know anything about cars but knew that was bad news. I called around a couple places who were either closed for the holiday or were too busy to look at my car. I called Adlers and told them about my situation and they were immediately empathetic and found time to see me, even though they were already swamped with other vehicles. They fixed my car the same day, the cost was half of what they quoted, and they honestly treated me like a long term customer even though I'd had no established relationship. I wish I could use them as my primary mechanic and encourage anyone who's looking for some car help to give BJ at Adlers your patronage.

Sammy's towing and service are fast, friendly, reliable, knowledgeable about cars, and reasonable…read morepricing! One morning I was driving to work when all of a sudden my truck started to overheat. I was trying to head back home before anything bad happened to my motor but couldn't make it as it started to overheat really bad. I pulled over and called a friend who referred me to Sammy's Towing and Service. I called and right away Sam answered me, he asked for location and without question came to me. He checked the vehicle to see if there was a possible temporary solution. Unlike others that just see easy money. He was friendly and helpful. I ended up asking him if he could drop it off at my residence and without any questions he drove my truck and me home for a great reasonable price. I couldn't have been any happier with his service. I recommend you give them a call! P.s he suggested what the problem was and when I took my vehicle to get serviced, sure enough that was what the issue happened to be.

Came to our rescue super fast! Blas was awesome and very knowledgeable. Will be using them again.read more

Chris is the best. He is everything you could look for in a mechanic! You can tell by just talking…read moreto him that he really knows his stuff. He's quick and effective. He does the job right the first time without overcharging you. I needed a headlight fixed and he was able to get me in right away. He got it done so quickly and was so kind! I felt like I was taking it to a friend. It's really important as a woman to find a good mechanic that won't talk down to you or take advantage of you. I feel confident with Chris that he is taking care of my car without going overboard.

Precision Automotive Service has earned my business with all my vehicles permanently!!! During a…read moreroutine oil change, I was told by a "big box" automotive establishment that I needed a new wheel bearing on my vehicle along with a new tie rod, which would then mean the car would also need aligned. The quote was nearly $1,000. They also told me I needed a completely new exhaust... $$$! So, only living here in the Madison area a short time and not really knowing many people, I decided to see who else was around. I sent ten yelp requests for an estimate to local auto shops looking to get only the wheel bearing replaced on my car. I received five responses within a few days. Two told me cost with labor would be $500-$650 and two said they really "needed" to get my car in their shops and "up on a lift" to give me a price. The fifth response was Chris from Precision Automotive. Chris responded right away within a few hours, and a full day before the others, with a detailed estimate of the repair which would get me out the door for almost half what the other two quoted me! So, there's no doubt where I chose. Upon leaving my car, I asked Chris to take a look at my tie rods and my exhaust. Not only did Precision live up to their quote, they told me that my tie rod was completely fine and did not need replaced and that an alignment was not necessary, only misdiagnosed due to the bearing being bad and the inexperience of proper diagnosis. Chris also told me that I didn't need a complete exhaust replacement, only that the pipe before my muffler had a hole in it and that was all that needed replaced and could be done for a tiny fraction of what I was quoted. So, not only did Precision get me out the door for nearly half the next best quote, they saved me from three unnecessary repairs! And not only did they do that, they got me to work (twenty minutes away) and back by lunch with the repair completed and my car ready to go! Before I drove away, I asked for a quote on a new front control arm needed for my mini-van and Chris, without hesitation, quoted me half what I was told at another locally owned auto shop! As I drove away, I noticed that my car wasn't making any grinding noises, the steering wheel wasn't vibrating and had no additional play, and my car wasn't pulling to the side when I broke! My car drove perfectly again. Precision went above and beyond, not only with pricing and a sound repair, but with customer service and honesty. They have earned my business and my loyalty. Moral of the story... I won't take my cars anywhere else again, and I absolutely and very highly recommend them for any service you need on yours!

Terrible customer service disrespectful yelling at people in person n over the phoneread more

Horrible service both customer and car messed up my fiancé car more than it was when we took it…read moretold us they replaced the alternator and whole time they did 0/10 highly don't recommend

I love this place. I hate throwing money away on cars but my brakes finally got so bad I couldn't…read moreignore them anymore. Called around and got some quotes but Keith told me to just bring it in, no charge to take a look. He gave me a great deal, only a bit more than the other shops even though he did way more than they would have been willing to. I always used to go to the big brand name places but I'll go back here from now on. When necessary of course. :) Also, it's hard to find but call ahead- they'll come out and wave you in.

I have had work done there myself and referred many people to Keith…read more Several years ago he was an up front kind of guy. Now days he will buy rebuilt parts and charge you new part prices. Some of the parts, like alternators, don't last a year. Keith would not be my first choice anymore, nor will I refer people to him.

In the summer of 2018, late on a Sunday afternoon, I was driving from Lake Superior to my home near…read moreChicago, IL, pulling a boat on a twin axle trailer. We stopped in Madison for a break, and after stopping at a red light, I saw some poor person's wheel bound across the intersection. Turns out I was the poor person, and the wheel came off MY trailer, and I mean the tire, the wheel, the brake, and other parts I cannot identify. It was bad. I searched online for trailer repair, called a few places, and the one I could reach (not Gervasi) told me it would be at least 4-6 weeks to order a replacement axle. There are only 2 good months for boating in the Chicago area, and we had plans in two weeks for the boat. We had to get home for work the next day, so we had a tow truck take the trailer+boat to Gervasi, hoping they would be able to fix it quickly. I called them on Monday, pleaded for mercy and to get my boat back in a week. They were pretty backed up, but since they did manufacture axles on site, there was some hope. I am very happy to report that they had the trailer (and boat) ready for pickup the following Saturday, and we even manged to take a spin on the lovely lake in Madison before heading home. The following weekend, we had friends on the boat, and I remained happily married. All thanks to these guys at Gervasi who fixed the trailer that was left at their place, and had the ability make whatever parts other guys had to order. I really appreciated it! The pictures attached are the before pictures. I didn't take any after pictures, sorry. But it was so beautiful to see the boat moving again, trust me!

Joe is very knowledgeable and his trailers are great. He is fair and does great work.read more