really amazing moving service. 2nd move with them and was once again quick, easy, and fair price!read more

one of the most unprofessional experiences i have had.andre does not have a clue how to deal with…read morecustomers.do not give no money until the job id completed to your satisfaction.he harassed me the entire time for the money.we get to the storage place he is basically following me inside after he told his guys to unload we were in the wrong building he refused to help me get my stuff to the right bldg after he got the money piece of garbage don't use him

Kama, Yura, and Tolik were amazing! They arrived early and finished promptly. No items were broken…read moreand I had so much trust in them! There were issues with my buildings elevator and they handled it with management all on their own. Great quality and great value for this service!

I used this company for a 1 bedroom move. Their quotes are partially time-based. The first two…read morehours have a set cost and then there is a charge for each additional half hour. Based on my estimates of the time the job would take, they were much cheaper than any of the 5 other companies we got quotes from. In the end though, the job did take longer than expected. They used three employees and a large truck. They provided blankets, plastic wrap, and tape to properly protect all items for transport. If they noticed any preexisting damage on the furniture, they notified us promptly so we were aware. Initially, they worked quite efficiently, but began to slow down during the second half of pick-up. What I thought would take about 4 hours ended up being a 6 hour job, including a 45 minute drive to the new place. They still came in cheaper than the next best quote we were considering, but not by much. When they finished the move, they left a mountain of tape, plastic, and cardboard, which they supplied, in our hallway. We thought they would clean it up before leaving, but we were left with that task, which was disappointing. They require a $50 + tax deposit to reserve a move. You pay the balance after all the work is done. They offer a discount if you pay in cash. Overall, they were professional and moving is grueling work so I have no major complaints, other than the debris they left behind. But be mindful that the time-based quote may add up, so be prepared to spend more than you might anticipate.

Fidelity Transportation moved my husband and I Wednesday April 1st from a one bedroom second floor…read moreapartment to another one bedroom second floor apartment a short distance away. The whole process was smooth, and stress free. I messaged Fidelity on Thumbtack to get an estimate. They provided an unbelievably fair price and an early start time. They were also very responsive when I checked in to make sure we were still on for the move in day. On the move in day they were ON TIME. Yes you read that ON TIME. They called ahead to give us a heads up that they would be arriving soon. The three men arrived ready to work. They wrapped everything very professionally and quickly. I was so worried about my IKEA furniture not being able to survive a move, but it did. Everything was loaded onto the truck within an hour and a half and unloaded within an hour an a half. My furniture was just as perfect in my new home as it was in the previous. Nothing scratched, broken, or torn! Honestly, I will never support anyone moving themselves again and will only refer my friends to Fidelity. Who can deal with all that hustle and bustle? Fidelity was quick, efficient, pleasant men who got the job done without any issues. Their prices were fair and reasonable. If for whatever reason I have to move again, they will definitely have a return customer in me!

These guys went above and beyond with my move! They reinforced all of my boxes (I'm not the best at…read morepacking haha), secured everything with blankets on top of blankets. So kind, careful and patient the entire time - would absolutely recommend!

Used ZeroMax for a few items and they delivered it perfectly. No issues with their service. I…read morehighly recommend them

Excellent movers. Showed up on time. Gave a lot of attention to detail. Dealt with a few last…read moreminute changes on our part. The movers were prepared and very nice. Felt our personal belongings were in good hands and safe. Price was exactly as estimated. No hidden surprises. Couldn't have asked for a better move.

Damaged $1,000+ worth of my stuff (broken kitchen table, broken TV, dresser drawer broken, tv…read moreconsole cracked, speakers dropped and chipped plus more) and offered me $85 lol. Not a serious company. UPDATE FROM THEIR COMMENT: I'm a man, which shows how little they know about what's going on. I mentioned they offered a refund, it was $85. I never asked for any specific dollar amount, simply stated what the cost was for everything broken. Glad we cleared that up. Correct I did move during a storm, I don't however control the weather and don't believe bad weather is justification for destroyed property.

Great price, very polite respectful and skilled movers. Highly recommend for anyone moving to…read moreBrooklyn.

So glad that I went with Intense Movers instead of some of the other more well-known companies…read more They were punctual, crew size was just right for a quick and efficient move, and their captain Lane was extremely friendly and professional. For reference, Intense Movers moved me from a 1 bedroom 4th floor walk-up to a 2 bedroom over 100 blocks away. They showed up promptly at 9am and were done by 1pm. None of my property was damaged and they left no mess behind. Also, it's great to support small and local businesses whenever possible. Highly recommend.

I chose Intense Movers for my move because everyone on Reddit raved about them. I wish I hadn't…read morelistened to them. I did think it was a bit strange that everything was done via email and there's really no other way of contacting them. That said, they were extremely responsive to email, which was fine. The movers themselves were personable and worked efficiently throughout the process, which I appreciated. Beyond that - there were issues. Firstly, the team arrived about 20 minutes late. I did appreciate the heads-up text, but on one of the most stressful days of your life, it's worth noting - especially as it was early in the morning. More importantly, I was under the impression that loading the truck was part of the service I hired Intense Movers to provide. Nope. Instead, that responsibility was completely handed off to my partner, who stayed with the truck while the movers brought items down for him to load. There was no discussion about this. In fact, it was initially suggested that I use only 2 movers but I requested another to be more efficient. I didn't realize that they assumed my partner was an unpaid 4th. Items with "this side up" stickers were completely disregarded. They brought everything down however they wanted to and handed them off to my partner however was most convenient for them. Also, a couple of guys who were not part of the moving team entered my apartment unannounced, to say hello to the movers. They did not clearly identify themselves, though it seemed like they may have been affiliated with the company. Regardless, having strangers invite themselves into my apartment during the move was pretty inappropriate. Lastly, when it came time for payment, you can only pay by cash or Zelle - which, to me, is sketchy AF. I had planned to send it via Zelle to their company account as instructed. However, the lead mover was insistent that I send the payment directly to him instead, saying he needed to pay his workers immediately. He was so insistent about it that it made me feel really uneasy. In the end, if I could do it all over - I definitely would have chosen someone else who was more professional.

From the very first phone call, I knew this company was different. François was professional,…read morearticulate, and completely upfront about pricing--and even worked with me on the cost. I made several calls and even had another company try to undercut their price, but I'm truly glad I chose The Moving Genie. For just a few dollars more, placing value over price, the peace of mind was absolutely worth it. I hired them to move my belongings from one storage unit to another, and they exceeded my expectations in every way. I had tremendous anxiety about the move, but they immediately put me at ease. They arrived on time and I was impressed with the size of the truck they showed up with--so much so that others in the storage facility seemed impressed as well. They were able to complete the move in under three hours. The team was clean, polite, considerate, and professional. They handled my items with care, paid close attention to detail, and had all the appropriate equipment to facilitate the move. Zero stress. Zero issues. Just an excellent move from start to finish. I'm extremely satisfied with my experience and would confidently recommend The Moving Genie to others without hesitation. They're officially locked in my phone for any future moves.

I had a move from Harlem, to Rosevelt island. The moving genie was efficient, and professional…read more The wrapped all my furniture and handled it with care. Upon completion the re-assembly and clean up were excellent. Very happy with my choice to Choose the moving genie

Crew came on time ,did what they have to, nothing damaged ...I'm happy!…read more Had all packaging . fast, reliable what else do you need from movers ?! I did call few other companies , so price was fair.

Interstate move. $10,000 1 bedroom apartment…read more Suppose to arrive at 2pm. Showed up at 11pm. Delivery: Arrived late. Their truck broke down en route. They then unloaded all of my things and put them in a U-haul. Many damaged items and crushed boxes. I sent pictures to the main office several times. Nothing was done. 3/4's of my items unloaded, the drivers informed me they expect a 10% tip. I refused. (I already tipped them...for the pick up AND the delivery). The three workmen then cornered my son outside and got extra money from him. At my insistence, management did do the right thing and returned that extra money. They damaged my floor lamps, and ruined all 3 lampshades. I'll let the photos speak for themselves. It was a nightmare. Photos are just a sample. There are many, many more.