RUN! 1. They damaged my sliding glass door during repair and refuse to return to fix it. Lady on phone is very rude and accusatory that it is either somehow my fault or I am making it up. 2. The guy came out and was very pushy. He gave a price to start the job. While it was high, I agreed as I just wanted to get it done. However, during the job, he claimed to find bigger things wrong with the door. He said the rollers were stuck. On his website and in multiple reviews, he seems to always find bad rollers. Hmmmm... The door was off the track and he threatened to immediately leave without putting it back on if I did not agree to his revised, higher price. Reluctantly, after bargaining what I could, he replaced my rollers, put it back on. It is now very hard to slide. He said it would get easier but it did not. The guy that came out is a total scam and the lady on the phone (likely his wife) is accusatory and nasty. She eventually hung up on me. I have now reported them to CSLB, IRS, city (for not having business license) and have filed a small claims lawsuit which I will soon post here. RUN! read more

I wish I read these reviews before contacting them. Zero stars is accurate for this company. Disappointed with the quality of repair and lack of customer service. "Jesus the glass" installer ran out of trim so he used 12" of a different size trim and tried to cover it up using caulk. He said he would come back to fix it but he and the company ghosted me. Daniel told me I need to pay extra for molding and gas for tech to come out. I would not recommend Mr sliding Door to anyone. If you use them, don't make the same mistake I did by paying for services in full before installation. You will not have any recourse if the installation is not done properly. Extremely disappointed!!!! read more

Mr Sliding Door - Caulk to cover up mistakes - Door Sales/Installation Near Me

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Service the door that stopped working after a week and $1800 later no response until 2 months of calling and the name changed to Fix it Doors and they wouldn't say their 3 month warranty was good. Alice seemed to care and sending someone out after I finally called for my landlord. Not happy guys! Come fix it like you said read more

Overcharged what too much and ruined our doors now so they will not stay open. They close on otheir own and we have to put a stopper every time we open the doors. They were told what our issues are and they showed up without any parts, few tools and then wanted to charge for a return trip to finish with parts to finish what we had told them is the initial problem! They also lost parts and the back door now rattles. Very disappointed. read more

Ridiculous trying to get them to give you a quote I read the other reviews, and they say they're "high priced" I can't even get a price- time to move on read more

I had my garage side door replaced for $2k. I waited for 6 weeks for the door to arrive. The team came at 7 pm on a Sunday night. When it was placed I was told that the lock is not included in the door replacement. I have to purchase my own lock and will be installed for $350. I was Not informed of this when I agreed to pay 2k. I was very disappointed with this service. read more

Our patio sliding doors were sticking badly. My spouse thought they were junk, I knew there was something that could be fixed and I am so glad I called Mr.SlidingDoor to fix it. Yes, it cost a lot BUT we did NOT have to replace the doors. In fact after they got done repairing them they worked better than when they were knew. Daniel, who was our technician and the OWNER of the business, did a great job personally fixing it. If you have this issue, give him a call. read more

EXORBITANT, EXCESSIVE, EXTREMELY EXPENSIVE!!! Had a sliding patio door that needed repaired. It was difficult but for an hour's work charged $1900. In 80's, widowed for 2 months (so in weakened mental state), had a dislocated shoulder & needed door fixed to let dogs out. Quoted $875 to fix closet doors that were not sliding easily. Fortunately did not have that done also as got 5 other quotes in $100-125 range. They did not even take away the screen door they damaged. Be smart, check out the several 1 star reviews & DO NOT USE! They'll charge whatever they think they can get away. Sandy P read more

So pushy and very invasive. Very insistent to stay longer for a quote when not necessary. Expensive as well. I wouldn't use them nor recommend. We should have read the yelp reviews prior to interacting with them. Avoid doing business. read more

I had an appt today in Fontana with Ben he showed up at my 11am I greeted him at my front door and proceed to the backyard to get measurements for my sliding patio door. I informed him that I have another appointment at 11:30am. he asked if he could uses my bathroom I stated no I am home alone today and I felt uncomfortable with him entering my home. Ben, proceed to give me his quote of $1150 for a "custom patio sliding door with pet screen mesh and child lock". I asked politely for the invoice or a business card he became very pushy and rude because I informed him that my other appointment has arrived . Ben, continued to display a very unprofessional behavior in front of me his competitor. I asked him to leave my home and informed him. Part 2. I contacted the Mr. Sliding door at 951 297-2472 asked to speak with a supervisor or owner I was informed that someone name Daniel would be returning my call. 10mins later I received a call from Daniel 626 993-4518. I proceed to explain what happen and at no point did Danial offer any apologies in fact the person sounded just like Ben left my home. This wannabe person told me that Yelps are a waste of time and are juvenile and could not impact their business. Anyway folks this is not the company you want to do business with if Ben i.e. or Benjamin comes to your home in a beat up white car leaking oil be aware of his unprofessional behavior and do not do business with Mr. Sliding Door. And by the way I did do business immediately with the company that witness Ben, leaving my home definitely dodged a bullet. read more

I had the most incredible experience with Mr Sliding Door. Our 5ft wide double pained sliding door which is very heavy needed new wheels as hard to open. Benjamin came to our house and worked on it for many hours on a Sunday. He took that door down steps and onto the lawn to fix it by himself. Now you can open and close this door with ease. Thank you Benjamin for fixing this door. Benjamin never took a break and he proved to be a great representation of this company. I will refer others because of the quality of work preformed. Liane Porter Ranch read more

I made an appt a week in advance for a repair Quote and the repairman would call me when he was on the way. No call. Rep showed up just after the 2 hr appt window. He gave me a quote for $250 to fix a slider track. and wanted to fix it on the spot. I told him I only needed the quote and not ready to do the work. He became pushy, repeating that he wanted to do the work. When I was firm, he said "I just drove 50 min to give you the quote... trying to guilt me into doing the work. I got another quote & scheduled the same job for $130. read more

CAUTION CAUTION CAUTION Our sliding glass door has aged and needs to be replaced or repaired. In the last coupon advertising pack that arrived in all our mailboxes last week we found this flyer. We had them come out and give us a quote and do the repair. Bottom line, they wanted $3,000.00 yes, $3,000.00 to fix our door. What? He lowered the repair to $2,000.00. We are concerned as they were looking at our alarm door activation settings. We got them out of the house but in 5 minutes he returned and cut the price to $1,500.00. So we are on high alert since these guys were in our home. read more

Mr Sliding Door - Door Sales/Installation Near Me

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Dr. Slide Door was awesome. They were on-time, courteous, gave excellent customer service and solved my problem in no time at all. I would hire them again! read more

DO NOT!!!! I REPEAT DO NOT CALL THESE GUYS!! COMPLETE SLEEZEBAGS! My mother-in-law found an ad in a home repair mailer for this company with a 20% discount advertised. So she called them to schedule them to look at our sliding door which was constantly getting stuck and hard to open and close. After looking at it and chastising us about 10 times for using WD40 they quoted her $1,200 to replace the rollers and shave the door down a bit. She not knowing to ask for itemized details agreed to the price. When I found out and saw they were only at our home for 1 hour doing the work I told them they were ripping her off and I wanted an itemized list of what the $1,200 is for and asked what their hourly labor rate is. Also asked where the 20% discount was and he gave some BS story about how that only applies to multiple repairs. I probably could have had a brand new door installed for $1,200! These scumbags should not be in business!! read more

Horrible customer service! I had an appointment today from 11am-1pm, 1 pm rolled around and the technician never showed up, nor did I receive a curtesy call. I called the dispatch/appointment number, and spoke to a female, she contacted the tech who called me back and said that he was running an hour late. I agreed to wait for him at 2pm. 2pm rolled around and still no technician or a curtesy call. Once again, I called to a voice mail. I then contacted the tech who told me that his car broke down and that the office should have called me to reschedule. No one ever called back to reschedule and the tech never bothered to have the decency and courtesy to let me know until I called him. Totally unprofessional and unacceptable. I would not recommend this company to anyone. Buyer beware!! read more

We needed to replace 3 sliding door screens, have 3 other sliding door screens replaced due to holes that were taped up, and to replace the screen door on our front door. When they came out initially they took one measurement per door to confirm its width and gave me a handwritten receipt showing what the job would cost me, and the amount of the deposit. It did not provide any further information breaking down the work each item entailed and the cost per item. This should have been my first red flag. On this visit they did work on the 3 screens we were not replacing, however, they only thing that was done was to check and replace the rollers, the screen itself was not touched, even though I had said I wanted it done with pet screen. I could not get an explanation as to the why they were charging $325 PER SCREEN for less than an hours work and just replacing some rollers. After much discussion, they did agree to come back out and rescreen the 3 doors with pet screen at no additional cost. When they came out to rescreen the 3 doors and with the new screen doors for the sliding doors, only 1 of the 3 actually fit and closed correctly. It took 2 more times out to get the last one to close almost correctly. All I can say about the screen door for our front door is, do not expect a custom made screen that will fit your opening. Our house is about 70 years old and has done some settling. It took them 4 additional trips after the first one to figure out how to make it fit after adding furring strips to cover the gaps, and drilling numerous different holes in the door frame. We will need to bring in a finish carpenter to repair the damage they did to the finish work on the door frame. If it is very basic work, they would be fine, but if you need screens to fit doors or windows where there has been settling, do not use them they DO NOT do customized work where you are ensured they will do quality work. I would have been money ahead doing everything myself and using Home Depot or Lowes. read more

I was able to have them repair my sliding door the very next day! Ben is very kind and knows his stuff. Another appointment was booked to have him return and repair my screen mesh and replace the rollers. Thank you Ben!!! read more

Overall terrible experience! Called for estimate and got a very hard sale, being told that cost would be higher if work wasn't done while they were already there. The door that was "repaired" stopped working within a week. We called to have them come back but our call was never returned. Absolutely no work guarantee. Would never recommend this business. read more

My 2 aluminum sliding doors were sliding really heavy and my wife always complained about it and asked me to fix it. i called few handy man they said that they don't have the parts because its old aluminum doors from the 70s. so they recommended me to buy a new sliding door and they would install it. i was looking at new sliding door prices and they were outrages plus the install is really pricy. i received these contractor magazines on mail i opened it and i saw Mr sliding door i called them. they scheduled me an appointment for this Sunday. i was surprised that they work on Sunday and it was really convenient since its my day off. 2 of their technicians came checked my sliding doors and gave me a verbal price which was a little higher then i expected but it was much cheaper then buying 2 new doors and installing it. so i said go head and fix it after about 2 hours they fixed my sliding doors. they let me open it for a check up and i couldn't believe that they opened with such an ease after all these years !!! plus they fixed my sliding screen doors as well. Happy wife happy life. thank you. read more

DO NOT HIRE THIS COMPANY! I was getting quotes from different sliding glass door repair companies. This company was pushy and kept lowering their price and my husband finally said, go ahead and do it right now for a settled price. They worked on two doors at a price that was about what I had been quoted by 2 other companies. After they left, I found that one door had a horrible noise when closing it. The company said they could come out to fix it at another time. I agreed to try to see if my husband and I could figure out what was making the noise. We could not. I sent a video to the company and asked them to come out to fix it. They said for a fee. "We don't work for free". I disagreed as it they promised us that the work was guaranteed. They refused unless I paid them. For the amount of money originally paid, this should have been under warranty. read more

Sliding door repair. Be careful with this company, don't believe their estimates. Before starting the service they gave me an estimate, after completing the service charged me 30% more, because they said they used a better quality roller. Didn't ask me before making this "change". read more

Daniel is a scam artist. He tries to take advantage of 70 year old ladies. My mother needed a screen door and track replaced. He quoted her $1000 to "fix" a 25 year old screen or $1250 for a new screen door. Not a sliding glass door a screen door. When she wasn't sure he kept pressuring her with "I can get this done, we are professionals." Even after she said no he kept pushing for them to "fix" the screen and that $1000 was a "good" price OK Luckily she called me. I replaced the screen and track for $150 and it took all of 10 minutes to do. I don't know why this guy thinks he worth $850 an hour but if you want honesty and value I highly recommend going with someone else read more

Total scam. So these guys showed up to make our glass slider easier to slide and replace the screen on the screen slider, also to replace the wheels on the screen slider. Price quote $850. I said, "How much of that is labor? (Knowing it's about a 1 hour job). He said $200. So I said, "$650 for parts?" He said."Stainless steel wheels are very expensive." I said I could buy them myself for $20!" He said,'No! You need a license to buy the stainless!" (Complete Bullshit, you can buy a set on Amazon for $15). Then he tried to say he could do it for $425. That's when I got pissed. Basically, these a-holes come in with a huge price, hoping you won't know better and just pay it. I said, "I don't like your business model. Just go!" That's the new business model with many of these home repair businesses. They realize that many people don't know better, and just figure "Well, I guess that's how much it is..." That's NOT how much it is! Always ask to itemize all costs. Parts and labor and then check those costs. BEFORE you allow any work to be done. I had a similar experience with an electrician and a water heater guy. Be careful! read more

Looks like I got the same con man experience as everyone else! The same sleezy duo came to my house to quote a simple track/sliding door cleaning. Started off with $1,250, then cut it down to $750 after I said no. From the dramatic drop in price I knew I didn't want these dishonest guys working on my home. Then he kept asking how much I want to pay! I tried to keep it as cordial as possible so that they could leave my house on good terms. Turns out they stayed parked on the street and I got ANOTHER knock on the door 20 mins later. He insulted me saying my wife wears the pants in the relationship and he left in a screaming match with me. Completely unprofessional scumbags. read more

It was so refreshing to actually hire a repairman and have them actually show up on time and complete the job they promised! Benny was on time, told us exactly what our old wooden sliding doors needed, and made them work like new. Wish we found them years ago. read more

Mr Sliding Door - Door Sales/Installation Near Me

Don't believe these guys! Get a second quote, or do research from manufacturer before paying. We had Mr Sliding Door come out for a quote to fix a broken latch on our sliding door and possibly make it slide smoother. We also had a damaged screen door for the slider that we were considering a repair or replacement for. Pros: They were VERY FAST on call back from the online request form, and got someone to come out within a few days to look at it and give us a quote. Cons: The quotes were VERY HIGH and included false information. They told us the parts were not from CA or even the USA. They would need to get the parts from New Zealand. The cost to fix the latch was $650, and to install new rollers to slide better $450. ($1,100 total!) Also, a new screen door would be $600 (but later requoted at "about $300" after I told him I called a screen company that said it should be less than $300.) After telling him I thought we may have paperwork from the manufacturer with some sort of warrantee, he told us we probably couldn't get anything for that because they were installed just prior to us buying the house. He encouraged us to pay the $450 immediately to install new rollers, and would come back to install the latch when the parts came in. (The latch was stuck in the closed position so we couldn't even close the door so cold air could come in and in was not secure.) He did not offer to fix that in any way. They didn't even pull the latch assembly out to see what the problem was. I said the quote was too high for me to pull the trigger without doing research with the manufacturer (Milgard). Once they left I disassembled the latch so we could close the door and found it was just a broken lever. We contacted Milgard directly and they sent us the latch and new rollers FREE of charge in less than a week. (Saving us the $1100 Quote Mr Sliding Door gave us!). If you have an issue with a sliding door, I would recommend trying to find who the manufacturer is FIRST and seeing what kind of support they can give you. If you call Mr Slider, I HIGHLY recommend getting a second quote from another company. read more

Mr Sliding Door - Does this look like a $650 part to replace? - Door Sales/Installation Near Me

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These people quoted $1400 to fix our patio sliding glass door plus with a 20% discount came out to $1200!!! A huge ripoff as I had another local company do the same job and done beautifully for just $375 with brand new wheels and works like a dream!!! MR is a scam!!! read more

I am so happy with the service I received. For years I struggled with how difficult my sliding glass door was to open and close. I wish I had done this sooner! The young man who came for named Max did an excellent job and was extremely knowledgeable. Thank you Max ! read more

The handle on my slider is broken and needs to be replaced. Scheduling a tech to come out was a breeze. Once they got here we got quoted almost $700 to replace it correctly. Obviously I was shocked & asked how much to replace the handle, not fix the lock - $450, when I said no - they lowered it to $200. After they mentioned our handle was from Home Depot, we purchased it ourselves for $50. I own a construction business and this is not how you price jobs. It felt like they were trying to make their day with one job. And their attitude when we declined their install was negative as well. read more

I had two sliding doos that would not open properly.I called Mr.Sliding Door on a Friday afternoon and got an appointment for Sunday. They came when they said they would and did a fantastic job. The price seemed reasonable for what the did.$250.00 per door. My doors work beautifully. I would recommend them. read more

Eli and Adolpho came to my house with the most professional attitude. Lovely, ready to help, and friendly. They repaired my sliding door and even repaired the lock as it wasn't locking properly either. They were very professional and helpful. I was in the process of drilling some holes in my backyard with my son when they arrived, they noticed that I was working with a very old drill and immediately helped me drill the holes without any hesitation. What took me 2 hours to try to do as a DIY they did in 10 minutes. I will be recommending you, Eli and Adolpho to my neighbors. Thank you so much? read more

Mr Sliding Door - My repaired sliding door! Yay! - Door Sales/Installation Near Me

Very efficient and very fast service after my doors were stuck together! great job! Amazing value.

Daniel was great; he promised I would be opening my stuck sliding door with a pinky and he was right!

Zero star, made appt and after 10 days I got a call saying the person did not want to work on my day. Today I had appt between 3 to 5 pm and at 3:30pm I called to confirm appt. I was told Daniel will call before he comes out. At 5:30pm I called (714) 421-4572 and they were closed. Never heard from the mythical Daniel. These CLOWNS ARE A TOTAL WASTE OF TIME read more

Mr Sliding Door - Door Sales/Installation Near Me

I hired this company to repair 8 sliding doors, I was talking to different companies and when I met Benny I felt comfortable from the first minute and gave him the job. The service was absolutely incredible. They came on time, was really friendly and polite and when they finished they cleaned everything before they left. Highly recommend Benny and Rene. read more

If you have a problem with your sliding door, best to hire a specialist in SLIDING DOORS! I have a slider from the 50's in need of repair or replacement. After calling around to no avail, Mr Sliding Door called back immediately and we set up a same day free estimate. ELI & ELVIS arrived 1 hr. later and we discussed options. Eli was very attentive and sensitive to how much it would cost to replace vs how much to repair. I was concerned b/c the door is old, However Eli assured me he's seen it ALL. I appreciated his honesty and we chose the later. Within 3 hours, Eli & Elvis basically removed the door, replaced the parts required and set the door back on its tracks. Despite it being an old door, E&E made it work like new again. Thank you Eli & Elvis ...and Mr Sliding Door! read more

Thumbs up to the crew of Mr Sliding Door that came to fix My Patio glass sliding door. I've been having difficulties with it for quite a while now, but I only recently realize that there are people that specialized in fixing them. So I called them from a mailer that I got home, and scheduled a free estimate. The nice lady on the phone send them the day after. When they arrived, they checked the door and after giving me an estimate, they started to fix the door. About an hour later they were done after cleaning up everything behind them and they even vacuumed the tracks of the now fixed door and others. Great service! read more

Mr Sliding Door - Door Sales/Installation Near Me

Zero stars. fell for this scam too. Once they are inside your house they look around, ask you what you do for a living, then make up a price. I was quoted $800 to fix a lock on my slider, and they didn't even have the official part. They were going to fix my old part somehow. After I told them I was going to hire a handyman instead, they told me the repair now would be 20% less or $640. Still I said no and the price came down to $450. Then $425. While they were working I found the part online that they said is out of stock. It was $51.00. Then when I gave them my credit card, they want to add 3% or $12.00 when the price is made up anyway. I got hosed. This was after waiting 3 hours for them to show up, and I still have the same old rusted part (now working). Look at the pictures and tell me this is worth $425! They even put the slash in the door!! read more

Mr Sliding Door - The manager's handiwork - Door Sales/Installation Near Me

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Tom came to do the work and was engaging, efficient and it's like a brand new door!!! If only all companies came through like this one. Highly recommend Tom his the best read more