DO NOT GO HERE!…read more Always enjoyed Valvoline's service. So when I went to this location I expected the same service. Unfortunately, I had a terrible experience that ended with my oil pan being punctured and needing to tow to a Firestone. $100 oil change was not charged, but now I had a quote for $1600 to repair the thing- tariffs and part shortages made finding a cheaper option in my area impossible. The manager of this location offered me a 25% discount for the next oil change, even mentioning that he didn't even need to do that and he was just being nice. He also claimed a rock would've broken the rust because it was so bad. The area manager and him "reviewed the footage" and came to the same conclusion. The Firestone mechanic, however, found that the hole was about the size of a finger. And was NOT caused by rust. Frankly, I'll take the word of a mechanic that looked at the part in question rather than managers "viewing footage." Currently waiting on a reimbursement for the damages, but as of now they denied my claim. So I'm just going to review them on every platform so people know.

Less then 24 hours of just getting an oil change my engine BLEW!!!! They made me towel my own car!…read moreLeft me on the side of the highway in the cold snowing for hours!!!! With kids!!!! They declined they did anything wrong till the mechanic I told my own vehicle too called the manager at Valvoline and had him come over to the mechanic shop to show him what they did wrong that caused my engine to blow. I had to get a rental car for over a week and the only thing Valvoline paid for was for another engine by the way that I'm having problems with and they send me a check of $63 just for two Ubers that I had used at the time and did not pay me back for my other Ubers my oil change and for the towing that I had to get done. Don't go to upper front Street !!!!!!

We were driving from Delaware to Rochester and our Tesla tire hit a nail and the tire pressure got…read morevery low very quickly. This shop was able to help us right away at a very reasonable cost. The staff members were very nice.

I showed up here for a walk-in oil change (risky move considering I needed done that day and only…read morehad a couple hours and no appointment). They had a few people already there but were able to get me in an hour in less than 30 mins. Highly recommended!

I brought my car in because one tire had a SLOW leak in it. (down 4-5 psi every 3 weeks). I waited…read more90 minutes (with an appointment) for the tire to be repaired. Three days later, the same tire has a ,AJOR leak, down 8 psi in 3 days! so not only did they either not patch the tire or patched the wrong spot but they made the problem much worse! This is supposed to be a company that specializes in tires, and they can't get a simple repair right? in 90 minutes? Completely dissatisfied, and I would recommend ANY other tire store before Mabis.

Everyone was helpful, knowledgeable and timely. Would recommend and use Mavis again!!read more

My daughters car (2009 Nissan Murano) recently broke down on her way back up to school in Ithaca,…read moreNY. She broke down near Binghamton, NY and the tow operator (Ted from S&S Automotive - TED YOU ARE A REAL GENTLEMAN!!!) took the car to one of his friends that recently moved to Binghamton. E&J Automotive Services is the name and Eric is the owner. She broke down on Sunday late afternoon before Labor Day. I didn't think we would get anything done until Tuesday or Wednesday but Eric came in on Labor Day and looked over the car confirmed the Alternator was bad! He also did a safety inspection of the car to see if any other issues before breaking the bad news of the Alternator. He found a few other minor issues as well as a brake issue that I knew was going to need service in a few months and he went over all issues on the phone, He quoted my reasonable prices for all the work, not cheap but reasonable! If you want cheap you will get what you pay for, cheap and worthless work. He promised all the repairs would be done by end of the day about 5 or 6 due to waiting to get Alternator in early afternoon. He finished about 3:00 PM and I drove up to pay for and pick up the Vehicle. I went over the car and all work was completed as promised, car ran like a new car before the issues! He went over the safety report to tell me of tires, brakes, and other wear percentages, a great idea to let you know of how things are wearing well, uneven or out of line. I can honestly recommend to all who live near or in Ithaca, NY to go the E&J Automotive Services if in need of car repairs or if you have a possible issue that you want looked over! My only real negative is he is not near my current home and an hour to my daughters school. I can say if I need to see a Honest, Reliable, reasonably priced mechanic if I can wait to get up to him I will take my cars to Eric!!! That is how much he impressed me!

From the owner: full service automotive repair. also offering towing and road side assistanceread more

Using Firestone Auto app ordered oil change synthetic oil 5 quarts $ 89.99 plus tax windshield…read morewipers replacement $ 39.99 plus tax and complete auto check $9.99 Pricing varies for automobiles. Booked time using App for 11 AM and worked on for an hour while I waited in seating area watching TV !! Good value for work done on time and very friendly staff

Making an appointment online could not have been any easier. The gentleman working at the counter…read morethat day was friendly and welcoming. My car was serviced quickly, efficiently, and at a fair price. I couldn't be happier with the experience. This was my first time visiting this shop and I am sure to return. Thank you.

Shoot out to mavis for a new tires on my truck great work and so fast thank you agianread more

I made an appointment online to have my daughter's tires replaced while visiting her…read more We got there at appointment time but were told they were very busy. I called 2 hours later and was told they were just burning the car in and it would be ready in 45 minutes. We arrived 1 hour later to find the car was in the same place we parked it. When asked what happened, excuses like we gave the wrong number and ordered the wrong tires. Waste of time and in a terrible neighborhood.

Purchased 2 cars within 2 months of one another. First one had issue after issue, which I'm still…read moredealing with 2 years later. Husbands was purchased in dec and obviously didn't need ac then, didn't think to check it. One summer it wasn't blowing cold. Paid them to run the dye test and came back saying $1500 to replace a line. Had we come in within their "warranty" it would have been covered and refused to listen to why the hell would we have checked the ac in the dead of winter !? Needless to say Dependable is not dependable and thousands of dollars later fixing the two lemons they sold us, save your time and money. Rude owners, refusals to fix things right, mechanics are just as worthless. It's like I'm a woman and they automatically assume I don't know cars and try to give me a load of bull. If I could give zero stars I would. Not BBB members either so that's a pointless road to take.

Let me save you all alot of time, money and grief. Do not spend your hard earned money here. This…read moreplace sold my mom a 2015 Nissan Rogue that has nothing but issues. This place will lie straight to your face. We have also had her brakes fixed at dependable last May 2022 (less than a year) and now March 2023, the breaks are making noise again. One of our family members who is looking at the rear breaks just said "by the looks of things, the rear breaks were never replaced" ( maybe because someone used an impact wrench and striped one of the bolts to the caliper and couldnt get the bolt out). This place needs to be held accountable for lying to my Mother which has cost her $1,000s . Please be aware of this place.

Bob was extremely helpful and generous with his time helping me diagnose this issue I was having…read morewith my car. He was patient and willing to listen to my longwinded explanations and pointed me in the right direction toward fixing the issue.

My day started out looking for a place to get my car inspected. After a discourteous fellow driver…read moreforced me into a huge puddle my check engine light came on and my car wasn't driving right. I called all around town and no one could see me for days. After explaining the situation they got me right in. They also offer to drive you home or work and will come get you when your car is ready! When you have a toddler this is huge! Bob himself walked me through everything. I've gone back for other issues and regular service and they always fix it right the first time and quickly! I love everyone that works there. Super friendly and knowledgeable! I recommend them to everyone. Bob will always be honest and fair. I especially love that I don't get treated like a moron because I am a women with a car.

The tire pressure warning message popped up on my Forester just before we had to leave for…read morePhiladelphia for a doctor's appointment. Our usual repair shop was too busy to check the tires for issues beyond the simple low pressure. Clements took it in immediately, made sure my husband had gotten the pressure right, checked for nails, etc., and balanced the tires....no charge! We know where we'll be buying our tires from now on!

Best service and honest prices! He's been around for years and is the best and most honest business…read moreman I know of! Stands by his work!!!