I made an appointment online to have my daughter's tires replaced while visiting her…read more We got there at appointment time but were told they were very busy. I called 2 hours later and was told they were just burning the car in and it would be ready in 45 minutes. We arrived 1 hour later to find the car was in the same place we parked it. When asked what happened, excuses like we gave the wrong number and ordered the wrong tires. Waste of time and in a terrible neighborhood.

Brought my mother's car in for an oil change a few days ago & the service was fantastic! I…read moredefinitely recommend these guys!

Absolutely love this shop! All the mechanics are knowledgeable, helpful, honest, and hard working…read more I've been hesitant to use other shops but from the first meeting they gave me the best value and when I couldn't pay on the spot they pointed me in the right direction. Highly recommend!!

Went online to select my tires and make an appointment. When I got there there price was 50%…read morehigher. They took some charges off, like tire disposal but they weren't even close to the online price. No sense offering prices online if it's inaccurate. Classic bait and switch.

They inspected my vehicle last year, no problem. There are different people there now when I took…read moremy vehicle in for inspection. They called & said it needed breaks all the way around. The girl in the office said they were squealing real bad. NO WAY! When I said no she said " So you just want him to fail it?" I pick my car up, had to pay for the inspection and drove out with no sticker in my window. I made an appointment with a garage that I know would not rip me off(now before you wonder why I didn't take it there to begin with,, I knew my car would pass inspection!) Sure enough, it passed NO PROBLEM! Be careful who you trust with your money!!

Super helpful--pumped air in a rental's tire. Wouldn't accept any money for it. Nice people.read more

I had a 2007 Honda CRV with well over 200,000 miles on it and the reason it did is primarily due to…read morekeeping the car maintained at BIG-E TIRE on court street in Binghamton! At one point the car started to wear out and soon needed $1000.00 in parts every six months or so. My new wife and I decided it was time for a new Honda CRV so we traded her Civic in and I sold my CRV to one of guys working at Big-E! He and I had never seen a 2007 in such good cosmetic condition, so I am certain he will keep in running for at least another 200,000 miles! The guys were always fair with me on the costs, and I even bought tires from them in the past and got great deals and free rotations, etc... We bought a new Honda CRV Sport L Hybrid and simply love the car and the mileage we are averaging, 35MPG combined Hwy/City.

I had a very disappointing experience at Big E Tire, located at 1434 Upper Front Street in…read moreBinghamton. I had a 1:00 p.m. appointment for a tire rotation and a four-wheel alignment check, which I had already paid for as part of a multi-year service package. I arrived on time, and my vehicle was taken in immediately. About 30 minutes later, they informed me that the tire rotation was complete and that my tire tread depth and brakes looked good. However, they then told me it would be another 45 minutes before they could perform my alignment check because they needed to do a four-wheel alignment on a truck that had just received new tires. It felt like they were trying to avoid honoring the alignment check that was included in the service package I had already purchased. When I politely asked why they had scheduled my alignment appointment at the same time as another alignment, the manager became defensive, argumentative, and disrespectful. Instead of apologizing for the delay or explaining the situation professionally, he compared it to waiting at a doctor's office and even asked me how long I had been in the car business. That completely missed the point. This wasn't about the automotive business--it was about professionalism, honoring appointments, and providing good customer service. I decided to leave rather than continue the discussion. While waiting for my ride, I spoke with the owner of the truck that was ahead of me. They told me they only had an appointment for new tires--not an alignment. They were upsold the alignment after arriving, and it appears my scheduled appointment was pushed aside in favor of the additional sale. I've been a loyal customer for years and have trusted Big E Tire with four different vehicles for tires, alignments, tire rotations, oil changes, and inspections. Unfortunately, this experience has convinced me to take my business elsewhere. Mistakes and delays happen, but the way customers are treated is what matters. A simple apology, honest communication, and respect would have gone a long way. Instead, I was met with excuses and poor customer service. That's why I can no longer recommend this business.

Do not do business with these people. Do not trust them…read more Goodyear FAILED. So much for Goodyear's good reputation. On local service center is screwed up. They failed to diagnose a basic problem. Damaged the car and commit fraud when they did not tell me and tried to cover up their screw up. Now they will not refund my money and pay for new parts. So, what Goodyear committed fraud and now they want me to accept discount repair. Even after they acknowledge the fraud (failure to notify the damage they tried covering up).

So much for Goodyear's good reputation. On local service center is screwed up. They kept guessing…read moreand replacing parts and our car is not fixed $3400+. Local Toyota dealership caught they mess ups and caught the damage they did. We came in with the car bucking when stopping. They told us the bearings need replacement and cv joint and rear struts. Then abs sensor. Now I come to find they damaged our car and never told us. I found out the original problem was a vacuum hose. And the damaged our transfer case and they refused to replace it with a new part after not telling us they damaged it (fraud). Corporate Goodyear offers 25 cents to the dollar refund after this local store committed fraud refused to have pay full price to fix it right they want us to use used parts to save them money after they admitted what they did was wrong. Not my problem.

Using Firestone Auto app ordered oil change synthetic oil 5 quarts $ 89.99 plus tax windshield…read morewipers replacement $ 39.99 plus tax and complete auto check $9.99 Pricing varies for automobiles. Booked time using App for 11 AM and worked on for an hour while I waited in seating area watching TV !! Good value for work done on time and very friendly staff

Making an appointment online could not have been any easier. The gentleman working at the counter…read morethat day was friendly and welcoming. My car was serviced quickly, efficiently, and at a fair price. I couldn't be happier with the experience. This was my first time visiting this shop and I am sure to return. Thank you.

I brought my car in because one tire had a SLOW leak in it. (down 4-5 psi every 3 weeks). I waited…read more90 minutes (with an appointment) for the tire to be repaired. Three days later, the same tire has a ,AJOR leak, down 8 psi in 3 days! so not only did they either not patch the tire or patched the wrong spot but they made the problem much worse! This is supposed to be a company that specializes in tires, and they can't get a simple repair right? in 90 minutes? Completely dissatisfied, and I would recommend ANY other tire store before Mabis.

Everyone was helpful, knowledgeable and timely. Would recommend and use Mavis again!!read more

do not ever come here. rotated my tires wrong which would of destroyed my car if i didn't take it…read moreto another tire center and then charged some other poor lady 2k for things that weren't broken. just hoping they didn't break anything in my car on purpose

Their customer service needs a lot of work, they were rude and very unprofessional in my…read moreinteractions with them lately