Tyler was very helpful and kind. I will be returning to this location the next time I need service…read moreon my vehicle.

Pulled in with a flat tire on our new car, we are from out of state from this location. We were…read moretreated like we had been doing business there for years. Great service and the staff even put the spare and all related equipment back n its place.

Yesterday, the plastic splash shield under my car came loose and started dragging on the road. It…read morewas stressful, inconvenient, and honestly just one more thing I didn't need to deal with right now. I called this Mavis location (Sinking Spring, PA), and they told me to bring the car over. They got me in almost immediately, removed the damaged piece so I could safely drive the car, and explained exactly what I needed to do to get it properly repaired. When I asked how much I owed, they told me there was no charge. What they probably saw as a quick favor was a huge act of kindness to me. Life has been throwing a lot at me lately, and they took this problem that could have been the last straw for me, and they made it disappear. They were patient, helpful, professional, and genuinely kind. Customer service is one thing. Human kindness is another. Yesterday, this team gave me both, and I am incredibly grateful. Thank you for helping me when I really needed it. I'll remember it for a long time.

This was at Elverson location. I had appointment on two consecutive days for an oil change. First…read moreday they turned me away due to back log. This was just 2 hours after they set up appt on phone. A simple call to reschedule would be warranted for customer service - but this did not happen. They however scheduled me at noon the next day and claimed I would be a priority. What happened was similar result. After one hour of waiting I approached manager to find out it would be at least another hour. They are back to their old management style - no customer support. I spent nearly four hours of my time trying to get a simple service and paid for gas on two trips to shop only to walk out with NO SERVICE!

We now buy our tires at Martin's in Morgantown. Great pricing, service and polite staff! I wouldn't…read morego anywhere else!

I always go to Martin's for tires and oil changes it's fast and easy I just sit in the lobby on my…read morephone.

Baker's Garage is a reliable, trustworthy, and honorable company. We have been customers of theirs…read morefor years and have always had amazing experiences with them. They get you in as fast as they can, do amazing work, and their prices are unbeatable! Also, my grandparents just moved into the area recently. They were driving in town when they realized they had a tire that was going flat. They stopped by Baker's Garage unexpectedly and they fixed my grandparents' tire. They were kind, respectful, and left my grandparents in awe as they rarely find people they can trust anymore. My grandparents immediately made an appointment for servicing and the Baker boys told them not to worry about paying for the tire now and that they would tack it onto their servicing bill. You truly don't find service like this in most places anymore. We are lifelong customers!

Fantastic shop full of car enthusiasts. They took me in for an emergency alignment after I raised…read moremy car and installed my snow wheel set-up. Headed back to solve a balancing issue on Tuesday.

Never have I ever had worst work done…read more I have more problems with the car than it came with. I seriously don't know why this shop here with all of the guys in there you would think that they know what their doing But they don't. I took my car over there and the had things stolen from my car, charged me thousands in cash for my e break tires and dash and inspection and all of these test to be done but when I gotten my car. it was as if they did nothing. E brake still doesn't work lights still up on the dash, buttons that worked before no longer work now. & then on top of the charge extra for parts that were stolen when it was in the possession don't trust this shop especially the employees&their prices or their work.

If you want an honest repair shop, don't use this business. They took advantage of me. I ended up…read morepaying $2300 for something that should have cost $650. A friend who is an auto mechanic explained everything to me. Jiffy Lube would have fixed what was needed for $650.

Well worth the 35 minute drive. I called the local tire store and was quoted one price for the tire…read moreinstall and a separate price for the tpms install. I called Kantner, was quoted one price for both services and it was significantly lower. I arrived on location, even though the shop was packed, they had me in and out in under an hour. Everyone was friendly and shop was well organized. Again well worth the drive

first of all very knowledgeable people on the phone. very courteous. great friendly service. I…read morewent to cjs to have my tires mounted and balanced. they couldnt balance a tire for anything. i went to kens tire. even with force balancer they have high school kids with no experience doing it. they cant balance a tire either. so i drove 30 min to Kantners. BOY am i glad i did. my wheels were so unbalanced the whole car shook from 30 up and at 75 was unbearable. this is my only tire balancing shop now. or mounting tires shop. YOU WILL BE GLAD YOU WENT HERE FIRST instead of some chain tire shop with totally inexperienced employees. I wasnt even there barely 40 minutes went super fast to test it and its a mercedes AMG so the suspension is so sensitive. the prices were cheaper than the chain places also. if there are any bad reviews here dont pay attention they are prob just haters from the other places.

First time at this shop. They did a good job diagnosing the random misfire and the repair needed on…read moremy jeep wrangler. Running nice! Friendly also. Solid place to go that does all types of work.

i dont own a German car but have been going here for several years because they aren't far from…read morewhere I live. they have serviced/inspected my '04 Nissan Xterra and now my '17 Jeep wrangler. i cant say enough good about them! They never try to upsell me on anything but do tell me when something may need service soon, several of which I've handled myself which always saves money. Great people, excellent service, honest and upfront which can be hard to find these days. Try to plan ahead if you need service because their lot is always full of cars and they are always busy. Clearly this shows how many people appreciate good honest service these days. you can't go wrong with Dubbles, I'd give 10 stars if I could, take the negative reviews with a pinch of salt, there are always people that feel the need to complain about something!

I've been a customer at West Penn for all of my vehicle maintenance, but after a recent visit, I…read morewon't be returning. During an oil change and tire rotation, they called and told me a stud was over-tightened. I pointed out that I've only ever had work done at their shop; logically, it would have been one of their own mechanics. They immediately denied any responsibility, claiming it couldn't have been them. Rather than argue, I accepted their explanation at face value, and paid my bill in full and respectfully let them know that I'd no longer be bringing my business there. They left a typed letter and $20 in cash under the invoice on my front seat; not as a sincere gesture, but as a passive-aggressive parting shot. The letter reiterated that they didn't think it was their fault and criticized me for bringing my own oil and filter (something they had never brought up as an issue before). It was unprofessional, unnecessary, and left a bad impression. Ironically, their education of bringing my own oil made me realize it's better to support local shops by letting them supply parts too; something I would've been happy to do for them had they addressed it professionally. This shop had all the opportunity to maintain a long-term customer relationship, but instead chose defensiveness and condescension. I can't recommend West Penn to anyone looking for professional, honest service.

I have been bringing my Hyundai SantaFe to West Penn Auto consistently for 5-6 years for routine…read moremaintenance as well as unexpected issues with my vehicle. After getting my wheels rotated during one specific visit, I was experiencing a thumping/rattling noise when turning my wheels. Come to find out, one of the front wheels was extremely loose, turns out lug nuts were not tightened. After this mishap, I decided to bring my vehicle to a different mechanic when experiencing issues with the engine. Upon further inspection, the vehicle actually had two other major underlying structural issues including a completely rotted frame. I was told that if I were to drive over train tracks too fast, the vehicle would completely slide off the frame. I wish I could say West Penn was vigilant enough to discover this issue months earlier considering their friendly staff and low prices. I will not be returning.