I never thought I would say this about a car repair shop but this location is amazing. Good people,…read moregreat customer service, and absolutely reasonable prices.

They kept my car for state inspection all day and told me over phone that my car is being…read moreinspected. When I went to pick it up, guy said nothing was done you can reschedule it for next week. What a waste of time. Don't lie to your customers please.

They know what they're doing, they do it well for a good price, and they're always very courteous…read more Even when they are busy, it's not usually a long wait: they're skilled at what they do. Their price for tires includes free rotations and balancing, and any other issues with the tires short of a puncture. Their reasonable price IS the price: unlike Firestone and NTB, they won't fee you to death. It's no accident I've been going there for 23 years. I've also noticed that there are a lot of women customers. I have certainly never seen ANY of the staff be condescending or trying to upsell to women, as some car-related businesses do. They'll never try to sell you "headlight fluid." (This is for my husband, who rarely posts reviews - but does handle all the car maintenance, so ¯\_(ツ)_/¯ )

Disappointed in what they charged me to install and balance 4 tires. As a previous fleet customer…read morewho purchased many many tires, I was shocked that they wanted 50 each to install and balance 4 tires. I even asked what it would cost without balance and it was the same with no reduction for no balance. In the end, I agreed because I didn't feel like hunting elsewhere but never again! 200 for 1/2 hour of work!

My car needed major repairs and they went above and beyond to help me get my car running and find…read moreme a vehicle to use while worked on it.

I've been coming here for the past six years with both my truck, and my wife's car. Generally, we…read morehave always had great service, but my last service was not as good as usual. There were different people working the desk, and not the two I am most familiar with (The guy that looks like "Wolverine," and the nice woman). Not sure if they moved on or not, but I liked them. I recently brought my truck in for an inspection, and I needed some work done to get it passed. It took a few days to get everything fixed. Thankfully they gave me a loaner car, which really helped. After passing inspection, I noticed a few days later when it started to rain, that my windshield wiper blade was torn. It was in good working order prior to entering the shop. Usually I receive a text after a service asking me if things were to my satisfaction, and I was going to tell them about my wiper blade then, but no text ever came. More than likely, I will still come here for tires/alignment/etc., but not sure if I wanna come back for inspection/service. P.S. In my original review, I mentioned Campiti's Pizza was within walking distance, and sadly, they have gone out of business. There is a Mexican Restaurant nearby that you can walk to, and a Sheetz for something to eat/do while waiting for your vehicle to be serviced. Half a Cheer!!!

The Peters Township NTB location was extremely helpful for my tire repair. They quickly and…read moreefficiently addressed my concern without any feeling of trying to upsell me to unnecessary repairs. They communicated clearly throughout the process. They also accurately estimated my wait time which was much appreciated.

Okay, high service, on time, polite, professional, and reasonable cost. We had a problem with an…read moreolder car that we were giving to our son. NTB-Mavis and Alex were on the job. Got us in over a weekend. Wham! Done! New tires, alignment and the car is now safe to give. Tucked away off the highway but worth it.

I'm not very happy with this place right now. I made an appt to take my car here on Thurs 04/16/26…read morefor an inspection, oil change, and front-end alignment. I paid cash to have those these done and told them if there were any added charges/fees I'd put that on CC when they call me later. They called me and told me everything was good except for the turn signal light strip on my passenger side mirror wasn't working so they couldn't pass it and I have to wait for a part to come in. Ok, that's fine and I asked how long it would take for the part to come in. The gentleman stated he wasn't sure, but they'd call me when the part came in so I could setup an appt. Ok, great. 1 Week later I stopped in to check the status on the part and the gentleman said, Oh, your part is here we just have to get you set up for an appt! I also asked if my oil change was done because I paid for it and I saw no sticker on my car anywhere. So, 1) Ok Grrr... Nobody called me but, ok, let's get this done and 2) The gentleman went out to check my oil and it was not changed! So, they scheduled me to come in another week later being today, Thurs 04/30/26, for an oil change and to get the turn signal light strip on the mirror replaced. THEN the gentleman tells me today that my car didn't pass inspection because the left ball joint is loose and the control arm bushings need replaced. So, Why was I Not told this on the 16th?? Now, I have to go back Again on Monday!

I go here for all my tire work - best prices on new tires and always quality service (on installs…read moreor repairs). The wait can sometimes be long, but these guys are good and offer great prices.

Scheduled an inspection / emission for 3pm today, called the office and they said it's okay for me…read moreto wait for it to finish. Great. They recommended that I'm overdue on maintenance and that I pay them to change my brake fluid, coolant, differential and transmission fluid and for an extra $800 to which I declined. We did an alignment but when I left it was definitely not aligned, video attached. They did fix it when I returned 10 minutes later. Combined wait ~2.5 hours. This place isn't bad, but it wasn't a 5 star experience.

Took car in for inspection. Suggested some things that could be done...no pressure. Efficient…read more Polite and respectable.

I can't say enough about this place!! I take all of my cars there and always have friendly and…read moreknowledgeable answers and they work quickly to get the work done

Bob is an absolute @$$... he has no customer service skills and even less patience for asking…read morequestions to fully understand repairs. Alex is amazing. Alex communicates easily. Always happy to speak to customers to ensure service requested is met and explain if anything more or less needs to be done. They suggested an alignment... I agreed to it and after told me I also need struts and an axle which means I'd need an alignment all over again. Why wouldn't they tell me that before doing the alignment as I'd have just waited to save a few dollars Tires were cheap and couldn't beat the price but Bob is still a donkey Alex is the only reason there is a star...

if there was such a thing as no stars that's what this place would get. My husband and I went to…read morethis Firestone to purchase 4 tires the salesperson tried to sale us the highest tires that they have telling us we can open up a credit card so we both tried and was not able to which was a blessing in disguise. We then decided to buy tires on line which was 1500 dollars cheaper when we bought tires on line they offered installation for an additional charge. The salesperson then said oh I could have showed you cheaper tires. So we opted to have tires shipped to Firestone to have them installed. We had to go through so much because they couldn't find proof we paid ahead of time. I had to send proof that we already paid. Finally they found it so my husband ask to get a alignment they quoted one price and when we went to get car it was over a hundred dollars more they charge us this without even calling to let us know this. I will never go back here because this place try and get every dime they can get. They were very unprofessional!!!!!! I will be calling cooperate to report this experience.

I have been going to Firestone in Bethel Park for years. I like them a lot. My last inspection was…read moreEXTREMELY a positive experience!! My inspector was Tom.. he was fabulous! He was courteous, friendly , fast and knowledgeable. He was to answered all my questions. Need to get you car inspected call Firestone and ask for Tom!!