Horrible Experience! My problem is still not resolved. Randy still doesn't know what the issue is…read more He seemed to guess at what the problem was. He told me nothing more then what my handy-man told me less than three days before. He did not even quote me a price for the work, he just said it was going to be very expensive and he was with the company only two months. I wondered if I should have called another company, when I asked if he liked the company? He replied, "Oh my boss is such a cool dude. I guess that is a perk to the job coming in every day." Thanks for charging me $99 for Randy to walk up and down my steps twice, take a picture. Tell me I need to close my shower curtain better, buy a new flap on my shower. And tell me about his boss being a cool dude. I tried to give them another chance: I even asked for the manager. I had a J. Williams cell phone call me back. He NOT ONLY REFUSED my coupon he issued to me, because of my one star review on Google which was posted before, he gave me my coupon. According, to the 1st time stamp which I did immediately after I received the survey. He stated, he would personally come out to my house. Then when I asked him to shut off the water valve in my Grandson's closet to my water softener tank in the panel, and wait an hour, to see if the valve moved....because I cannot physically do this, and this would at least tell us if we have H20 in the house if it moves. If it does not move no leaks. Because, I cannot physically do with medical conditions I have. He REFUSED, stated, "You know what I can tell this 2nd trip will go badly. And just HUNG UP ON ME!" I tried to give this company a chance to make it right. After they texted me, saying they would make it right. So what they say in your home, on text message, and verbally on the phone / in your face ARE ALL DIFFERENT STORIES!! DO NOT TRUST THIS COMPANY! THIS IS AN HONOST REVIEW! I have medical conditions and cannot physically do what they need to do, just to simply let me know if I have a leak coming from my home. They will charge you at least a $100 to $250 just to take pictures. Just Crazy! They could not even tell if my leak was coming from the upstairs or downstairs. So Ben Franklin NOT ONLY DID NOT HONOR THEIR WORD WITH MY COUPON THEY GAVE, THEY REFUSED TO JUST DO GOOD BUSINESS BY DOING THEIR JOB! THAT THEY APOLOGIZED FOR THE FIRST TIME! THEY STILL WILL NOT TELL ME IF I HAVE A LEAK IN MY HOME OR NOT....EVEN THOUGH, THIS IS THE WAY YOU FIND OUT.... JUST BAD BUSINESS! NEVER AGAIN! SO I AM LEAVING A BAD REVIEW! THE LADY IN THE OFFICE SAID THE MANAGER WAS TO BIG TO FIT IN ANY PARTS OF A SPOT IN A HOUSE AND LAUGHED ABOUT IT. She even stated, he may have to bring the one of two skinny associates working with the company back with him. To crawl in house. Just wow! SO UNREAL! GET IT TOGETHER PEOPLE! At least she may have been the only honest one. Anyone interested in seeing my actual text messages feel free to ask. I intend on reporting this entire case to the BBB.

If you want to pay the most exorbitant prices possible for your job, this is the company for you…read more "By the job" pricing is a rip-off, at least how these people use it. Every job is plugged into a category and prices are set by category. You might have a job that takes half an hour or one that takes 2 hours, but they'll both be charged at the same (astronomic) rate. Had a leaking drain pipe under the kitchen sink. Needed new seals and maybe a section of plastic pipe replaced. Less than an hour job. Plumber came out and quoted $700. These people do not apply the $99 trip charge to repairs. After expressing outrage he lowered the quote to $400, plus the $99 trip charge. And tried to make it sound like he was doing a big favor. So $500 for a less than an hour job that even with $100 an hour for labor should have been $200 or so. I ate the trip charge and showed him the door. But if you like expensive plumbing repairs this is the place for you. No job too small to charge huge money for.

Called first thing in the morning and I had Mike Y show up before noon. Mike fixed our inside unit…read morein less than ideal conditions. Had a good attitude, answered my questions, provided estimates for potential service work in the future, even voiced concerns for future issues that our unit from '09 is likely to face. He also managed to crack a few jokes while he was at it. No complaints. Will definitely keep them at the top of the list for when future issues arise.

They were the quickest to respond to my Yelp request. They were the quickest to have an…read moreavailable time slot and Jourdan and Candace are the BEST!!! They were on it the same day and fixed my a/c issue immediately! Highly recommend this company!! And...Jourdan was extremely professional and Knowledgeable.

I've use Best Services to service my Furnace and A/C unit for the last 9 years. When we bought this…read morehouse I called them and have been very happy and they have always kept me up to speed on condition and never pushy to try and get me to buy a new system even tho my A/C was 23 yrs old. They warn me 2 years ago I needed to be perpared and it finally did go.But they never pushed and I appreciate that. Great Company and knowledgeable , friendly tech's

We called Best Service after coming home from a trip to find our water heater was leaking from the…read morebottom and had shut down. They were able to come to our house and completed the work in a few hours. We have used Best for many years for our heating, air-conditioning and generator work and they have been wonderful. I highly recommend their company.

Alex showed up on time, found the leak on my water heater and efficiently fixed the problem. He…read morecleaned up after himself and put everything away. It truly was a pleasure having my problem solved so easily.

I'm not even going to go into the details of all of the initial issues we had with Mr. Hood. It's…read morea long list. What I will say is that after all the trouble we had, I left a review through a link that was attached to my payment receipt. After that review Mr. Hood reached out to apologize for our experience and offered to refund our out of pocket expenses. (We had a service claim through our home warranty.) This was not something I requested, but rather an offer that was given. I waited patiently for the refund that never came. When I reached out with questions. He assured me it was on it's way. Still no refund ever came. After I reached out again, he said "I wondered why that check never cleared." I paid by card. If he really wanted to refund me, he could refund the charge. Still, I tried to have patience and asked for a new check to be sent. After that, a check never came and he stopped responding to all of the following contact attempts. Both the communication and the customer service that we received from Mr. Hood were the absolute worst we have ever experienced.

Fixed my AC and saved me hundreds of dollars compared to a big HVAC company. He definitely knows…read morewhat he's doing and explained everything he was doing so I understood.

From the owner: A-1 can fix and/or replace anything and everything that could break or go bad in your home. A-1…read morehas experience in all housing types such as multifamily housing, student housing, single family housing, duplexes, and commercial buildings used as housing facilities. Call/Text now so you can get in on the A-1 Handyman and see how he can turn your headache of a problem into a stressless relief.

While Justin has a general knowledge of of HVAC, he was unaware of the Lennox air flow systems. But…read moreworst that this, his customer service skills are pathetic. He never returned calls . His voice mail will take no more messages. He was supposed to be ordering a blower module to hopefully fix the unit . He totally ghosted me . I spent $750 in labor costs with no resolution. One of the worst contractors I had ever dealt with.

They did an excellent job on my BR tub faucet repair! Found the outdated parts & did the work in a…read morequick amount of time. Price was acceptable too. I'd definitely call them again!

I lost all respect for this company after the THIRD time they canceled my appointment! I paid extra…read morein order to receive an inspection prior to AC season. They had no trouble taking my money but they never followed through with the inspection. I requested my money back and was told they don't do refunds! I have no faith in them due to their lack of professionalism!

From the owner: Specializing in: - Heating Equipment & Systems - Furnaces-Heating - Air Conditioning Contractors &…read moreSystems - Heating Contractors & Specialties - Air Conditioning Service & Repair

Backed up poop is a nasty matter. Chuck's Septic Tank team fit me into their already busy…read moreschedule. Drained my septic system and cleared a nasty drain blockage in a relatively short time. The price was very fair and much less than I had anticipated. Given the level of competence it required and the right equipment. Special thanks to Donnie, Dakota & John. Greatly appreciated your sense of urgency.

The office staff was very polite and helpful. They bailed us out last minute after a different…read morecompany failed to show up. The truck actually arrived a few minutes early and he got right to work. They charge by the hour and he didn't lag or miss a beat, got to it and kept at it until done. Cleaned up well and everything back in order. Would definitely recommend. Not five stars because they are expensive! But saved us and did good work.