Noah had to come back for 3 consecutive days to complete the work and one of those days was Sunday afternoon. It was no fault of his as we were at the mercy of the water company to shut the water off at the curb. The work was done quickly and efficiently when he was finally able to get to it. Spoke with the office personnel numerous times and it was always a friendly and cordial conversation. I have added them to my contacts list for future projects if needed. read more

A 3 Aces Plumbing & Drain Cleaning - Plumbing Near Me

My home warranty company American Home Shield dispatched this A 3 Aces Plumbing Company to my home to repair a water heater. The water heater and installation was covered by my home warranty contract less the $100 deductible. However they charged an extra $400 for a permit and pipe modifications which are not covered by my policy. I am a contractor myself and the plumbing contractors I normally use ido better work for the money and would have brought the installation up to current code and installed an expansion tank to the water line. But they did not install the expansion tank. They charged an extra $400 for two flex hoses which should have been part of a normal water heater install. I did not think the inspection would pass but they must have the City of Columbus Inspector in their pocket because their mediocre installation passed. I felt ripped off. I will have to hire my usual plumber to correct this install as they were unwilling to do anything to address my concerns. See what they installed versus what I was expecting and used to. read more

A 3 Aces Plumbing & Drain Cleaning - This is what it should look like. - Plumbing Near Me

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Mike, of 3 Aces Plumbing, is an honest, excellent service provider. He traced my gas leaks and used quality material for repairs, all in a timely manner. He courteously explained what he doing and presented my choices without pressure throughout the process, The gas company representative who checked the leaks when the repairs were finished commented on his high quality, thorough work. read more

Would always use this company. Professional and reliable. Mike has helped me several times. Super sweet, honest man. Would use over and over again. read more

Alex showed up on time and was very polite even taking off his shoes to not get rain water on the carpet. However, he cannot do any work until he gets approval from the insurance and materials. He said it will take about two weeks to get these things. So, I still will have to be careful with my kitchen drain, and won't know if their company is a GOOD VALUE or RELIABLE for a while. read more

The service was so horrible, the service guy came to fix out sump pump issue and before leaving he said that the issue is fixed. But later the evening the issue came back and when called they said they come in the morning. By morning my basement is "flooded"......They claim to be open for 24 hrs but not really.... I could get hold of them by 8:30 AM and the same service guy comes back by 9:30. And he says he is not responsible and he was shouting at us and ran away before we asked any questions..... This is really Pathetic company.... I dont want to give even a single * but cant do that.... read more

Our water heater broke over the weekend. Was able to get service that weekend. They sent a text and called prior to arrival, which was awesome. Mike came out and took a look. He had all of the necessary parts for repair on his truck so he could get it back on with in 30 minutes. He explained to us everything he was doing and was very polite. Will use 3 Aces in the future for any plumbing needs. read more

I would rate this business zero stars if I could. They were sent out to repair a faucet from my home warranty company. While working, chipped and cracked my sink top tile, denied it. After multiple calls to the business, no return calls from management. When the receptionist finally answered my call (called from another unrecognizable line) I was told it was previously cracked and the case was closed. The worker tried to cover the chips using silicone that he left and went to buy. Workers dirty and unpleasant odor as well. Very unprofessional business. Stay clear! read more

Website says they have years of experience serving businesses. Called and said I need a commercial sink installed, they sent someone out for an estimate. The plumber said I will have an estimate for you in an hour or two. I called a few days later to check on my estimate and was told they do not do commercial work. Fine, change your website. read more

Alex and his friend are very professional and did a great job fixing the leak and replacing the toilet.

Our home warranty company contacted A3 to fix a sump pump. A3 showed up, spent less than 5 minutes, and took off. No one called us. A3 told the warranty company the sump wasn't installed properly and not "up to code". We paid $100 for this "service visit" and received no information on what was wrong, and certainly nothing was fixed. Further, according to our renters, they showed up in a rickedy minivan and looked less than professional. I kept calling them to get more information and they wouldn't answer my calls. Do not recommend. There are plenty of other plumbers. read more

Fast. Skilled. Professional. Thorough. Everything you need in a plumber. Adam was nice and talked to me like the problem was his own, and wanted it fixed as much as I did. Replaced sump pump with a more durable sump pump with ease. read more

This company is a very possible fraud company. They show up at my house via my home warranty program demand the deductible upfront before doing any work. They stated they cannot do the work because it is not covered on my warranty however they refused to give me back my deductible. Safety wise I was not comfortable at all having them at my house and I had to ask them to leave my house twice before they actually did. Just considered using this company be worn read more

Called AHS about kitchen sink leak. They called A3 to come out, he looked at it, said it was the garbage disposal problem. Then he went back to his truck, submitted the claim, and came back and started working on it, replaced it. Then he tells me it's not covered, and charges me full price labor/parts. I then find out AHS charged me a service charge too. I was forced to have them complete the work and pay them. Could've done all this on my own for less than 1/3 the price. Would caution using them as I was clearly ripped off. read more

Great company fast and effective. Best in class service and addressed all needs. They came out same day to correct issues caused by another plumbing company. Great value with out of this world customer service. Would only use them for plumbing needs read more

I cannot say enough good things about A 3 Aces Plumbing. They are really good at what they do, reasonably priced, prompt, polite, and efficient. We have used them for multiple projects and will continue to use the for all our plumbing needs. read more

Alex, our technician, was great. He is an expert on installing our water heater. I would hire them back again for additional work.

The service provided by A 3 aces was courteous and prompt. Their technician seemed to know what he was doing.The job was not done right,. There was a little cleanup needed after he finished and he failed to install a power shut off valve on the Electric water heater he installed. I feel uncomfortable recommending this company. As real estate agent, I don't regularly recommend every service company that works with my clients. I would not recommend this one. read more

The team at A3 Aces worked tirelessly the day before Thanksgiving to find and fix a gas leak. Alex, Mike and the receptionist were very kind. read more

Mike was very professional and courteous. Was on time when they said they would be here and wasted no time getting to work and finishing the job. Will definitely call A 3 Aces Plumbing again for any plumbing needs! read more

My home warranty company sent them out to look at my hot water tank as I was not getting hot water. They took my deductible up front and spent less than 10 minutes at my home. They advised that there was nothing wrong with my hot water tank and that the issue was the electric running to the tank. My home warranty company then sent an electrician who thoroughly checked all electric components running into the tank and on the tank. There were no problems. We now have to have another plumber come out to actually investigate the issue, which means we've been over a week without hot water. I think they are just out to collect deductibles. read more

The plumbing company was selected by our home warranty company to come out and install new hot water tanks in our home in April of 2018. On September 21st 2018 I noticed a small amount of water on top of the one hot water tank and a small amount of water on the floor directly in front of the hot water tank. I called this in to our warrant company who then called A 3 Aces Plumbing to come out and repair the issue. The worker came out and said he needed to replace a pipe on top of the unit and it would take about an hour. When the worker was done he came upstairs and asked me to sign the work order. I told him I wanted to go down and look at the repair so I would know what he did and he was hesitant. He then followed me down stairs to our finished lower level. As we entered our utility room I noticed water all over the electrical panel on the wall and water dripping down the hot water tank. I then realized that the carpet was soaking wet. I asked the repair worker what happened and he said he did not know but if I could get him some bath towels he would clean it up. I gave him two large towels and about 10 minutes later he brought the towels up stairs and handed them to me and they were dripping wet. He said it was all cleaned up and he needed to go. I wrote on the invoice that the floor and walls were wet. After the repair man left I went down to further investigate and found that there was still water everywhere. I immediately called A 3 Aces and spoke with the manager Linda. Linda said she would talk to the worker and then get back with me. Linda then called me back and said that the worker told her that the water was everywhere upon his arrival and he did not do it. I asked to speak to the owner of the company and Linda said she had already spoke to him and they were not willing to do anything to correct the problem and they were not taking any responsibility for it. read more