I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

Another great cleaning get with a different maidly team . Just look at those carpets - I hated to…read morewalk on them as the striping was so perfect. Thanks again maidly and I'll see you next week for another move out cleaning

Amazing! - clear communication…read more- fair price - excellent service - very mindful and respectful They clean my house every two weeks and I love their service. Will be recommending to friends.

I had tried out Paixao's cleaning. The best thing about Paixao is the customer service…read morecommunication for scheduling and answering questions. Also, their response to accepting feedback is wonderful as well. So far I had tried a one time cleaning and I will make my decision on who to hire for regular cleanings after trying some other companies as well. My first cleaning was mostly good but the difficult part was not fully being able to communicate with the cleaning team on exactly what needs to be done. I understand that with every new house, there is a learning curve. I saw an ad that they would do steam cleaning and it sounds like it's only areas that require special attention. As I was looking for a cleaning service, I was very excited that they would have this special tool. I'm hoping to see the difference in the areas they clean with this tool. The initial cleaning took about 3 hrs with a team of 2. They respected that I don't want them to wear shoes during the cleaning and they had booties or took off their shoes. I will update my review when I use them again next time.

Love this company. We have used a few but this is by far our favorite. They are flexible with…read moretiming, punctual, friendly and they clean the house thoroughly. Absolutely recommend.

This is the first time in my life I had ever scheduled an ongoing cleaning service, and they were…read morevery helpful and accommodating to my schedule. When they first arrived at our place, I was blown away by their thoroughness and care that they put into our home. Claudia and Esteban did such a fabulous work, it's almost like moving in all over again. Needless to say, we are very happy with the service and will continue using them.

First cleaning with them today and the team today and they did SUCH a good job!! We were definitely…read moreoverdue for a real deep clean and they tackled it all...including our master shower that i wasn't sure could be saved.... even took time to arrange all the random stuff in my daughter's room, not just clean around it. Hoping to schedule routine future visits--def worked out

I really wanted to keep using this service, but I had to fire them today after yet another…read morescheduling frustration. I've used them for both regular house cleaning and a move-out clean. On the positive side, the cleaning itself is decent, and the ladies who come to the house are always very nice and respectful. However, their punctuality and communication are major issues. They are consistently late - often upwards of 30 minutes. What makes it incredibly frustrating is the complete lack of proactive communication. They will wait until the exact time they are scheduled to arrive to tell me they are running behind, or they will say they are showing up "soon" and then take over half an hour to actually get here with absolute radio silence in between. This has wasted my time on several occasions and forced me to push back my own plans while waiting around for them to show up. If you have a completely wide-open schedule and don't mind waiting around, their cleaning is fine. But if you value your time and expect basic professional communication regarding ETAs, I highly recommend looking elsewhere.

They did a wonderful job on a deep move-in cleaning on our new home. The crew went above and beyond…read morein their work, and were just wonderful. We're probably going to hire them to do bi-weekly cleaning at our new place.

I have actually used VIP Cleaning services 3 times now. I love the quickness of their services and…read moreoh so clean! I had them clean my rugs, clean my kitchen, clean my floors, clean my bathroom (sorry for leaving such a huge mess Jr) and clean all my windows and slider with their screens. Every time I am in awe. I literally look outside more now than ever because my windows are clean and my screens aren't filthy from dirt and grime that comes from the leaf blower being used by maintenance. The price is always amazing to me! I will continue to use their services forever!

They did a great job cleaning my house on short notice! Very happy with the service and would…read moredefinitely recommend them.

Absolutely LOVELY people and they did a fantastic job of getting my house in order- we have pets…read moreand people coming in and out all the time and they just made sure everything was in great shape. They were also very flexible with the schedule and were able to change dates for me so that my house was ready for a party! I would whole heatedly recommend them.

I know what my floors feel like when freshly mopped, they were not mopped. I asked them what they…read moredid to mop she showed me a 4x4 rag. I told her I wanted it mopped with a mop - they didn't have one! I gave them mine and told them I wanted my floors wet. They hardly dipped it in water so I knew I would have to remop when they left. They also wore shoes in the house the whole time. I don't even wear shoes in my house it's filthy! I remopped my downstairs alone and this was the color of the bucket when I was done - BLACK. Easy to say I will not be using them again. So disappointing Responding to the owners response - the team did NOT clean it three times that you claim. They wiped over it once if that with a 4x4 rag. My mop was not filthy so making false accusations wouldn't be ethical. We have cameras if you'd like to review them let me know I can post them on here ;)

The ladies from ALF Professional Cleaning did an absolutely fantastic job cleaning our house. I…read moregave short notice for a next day service and they were able to work me into their schedule. They came and worked for several hours and the job they did was worth every single penny. They cleaned areas of the house that hadn't been touched in such a long time and left them spotless. Would definitely recommend them and hire them again.

I have 2 young kids so my house is always a mess which is why my favorite day of every month is…read morewhen my house gets cleaned by Crystal Clear Home Cleaning. They do amazing deep cleans and are great at organizing and de-cluttering my space. They are also super fast every time. Brenda and Claudia did an amazing job recently and made my house look and feel brand new again. Can't recommend them enough.

The owner is very present and the team was fast, thorough, and efficient. I'm very happy with the…read morework they did and looking forward to a long relationship.

They were great, communicative, and did an awesome job cleaning the house. Did a really solid job…read morequickly.

Oh boy. Where do I even start. Scheduled a move out clean for my 1 Bedroom 1 Bathroom apartment,…read morewith a small patio. About ~900 sqft. They arrived 3 hours late and had terrible communication throughout -1pm appointment -1:30 he says they're on the way -1:45 he says they're an hour away -3:00 I text him as they haven't arrived yet -3:30 he says they're parking -4:00 the cleaners finally arrive, 3 hours late -6:00 they're done When I brought up my obvious dissatisfaction with this, he didn't respond until the next day where I was offered $20 off. I value 3 hours of my time at more than $20. If he had said from the start "Hey they are running late", I could have gone and done something else. But they were always "Just right around the corner" so I didn't want to leave and miss them. Also, he said the cleaners "Didn't find a parking lot". The entire outside of the building is a parking lot. The apartment looks more like a hotel. Note the timestamps on the messages I attached. Do not recommend.

Absolutely fabulous! And a super guy! After eight years I finally had my apartment professionally…read morecleaned and I really lucked out with Carlos. He's like the SUPERMAN OF CLEANING!

Carlos has been cleaning our house for months, and I can't recommend him enough. He's very…read morecourteous, thorough, and does an amazing job. Always asking if there's anything else he can do. Once, one of my kids dropped a decorative item and broke it (I saw my child break the item, for the record.) Carlos noticed the broken item while he was cleaning, and the next week, brought in glue to fix it. It was an incredibly sweet thing to do. I've got multiple toddlers, so we generate a lot of mess, and the house always looks impeccable when Carlos is done! I would rate him 6 out of 5 stars if I could.