Bad customer service after purchase. I purchased a vehicle and found chipped paint, windshield leak, transmission jumping, and it's taken over 3 months and still no tag. The guy who referred me is having electrical problems and my younger brother has been waiting a month for repairs on his truck that he purchased three weeks prior. I understand things happen but they have bad communication. read more

Steve Rogers sold us our new Ram Big Horn today and was absolutely pleasant! Great salesman and very patient! Mount Moriah Auto Sales is blessed to have him! ASK FOR STEVE! read more

MT Moriah Auto Sales - Auto Repair Near Me - Memphis, Tennessee

This is the most unprofessional car lot ever .I went to try to get a car from them and had to go up there twice for them to lie to me and say that I was approved for a car and when it was time for me to come and pick up the car they said I wasn't approved.They also had me to call the bank to do a welcome call as well as signed the contract with them.I would not recommend this lot to nobody read more

These people are all just unprofessional, I got my jeep grand Cherokee from them and the motor went out a month later, they said they was gonna fix it and they had it in and out over a year, everytime I get it back they just gave it to me the exact same way, when you give them the money they just don't care about you no more, there are better dealers than this crap read more

Here are some Facebook reviews including my own. Bought a van for 20k. Almost a year later it hasn't worked since the first week I got it. read more

Husband and I went to Mt.Moriah Auto sales on 11/8/23 to inquire about purchasing a vehicle. The salesman David Anderson guaranteed that he can get us into a vehicle, and that the dealership guarantees financing for everyone. We came back in on the following Wednesday with the down payment, and necessary documents ready to sign a deal, and he said his manager wouldn't approve the deal. But how can you deny us, when the dealership GUARANTEES FINANCING FOR ANYONE!!!!!!???? We were upfront with our credit situation, and he was still saying that he guarantees he can get us into a vehicle!!!! Shady practices, empty promises!!! Wishing I could do zero stars... read more

Everyone was professional, and fast. It made the experience very pleasant. However, long story short the reason why I rate this dealer so low is due to the fact they do not negotiate their prices at all and are very overpriced (realized after doing my research it was overpriced. I ended up getting a greater deal for my money. read more

stay away from mt. moriah auto sales . got my audi q3 in october 2023 on the 28th motor went in 2 weeks. ihad to take it back to them and they kept itfor 5 weeks. they claim they fixed it car been in the shop about 4 times since then and back in the shop again then saying it's too many miles on it .i don't want the truck any more. i'm getting a lawyer about this i have to get a rental every month because of this read more

Don't get sh*t from Mount Moriah. They need to name it Mount gotcho ass because they will get ur money and sell you a lemon. Once u take the car back for repairs they will have ur car sitting there for months collecting dust and have u paying car insurance and a car note for a car you can't even drive. read more

DECEITFUL BUSINESS PRACTICES - STEER CLEAR - DO NOT DO BUSINESS WITH MT MORIAH OR PROVIDE THEM YOUR PERSONAL AND CONFIDENTIAL INFORMATION. REVIEW FROM A BANKING VICE PRESIDENT SPECIALIZING IN FINANCE On March 24th I began communicating with Anna Garrison of Mt. Moriah Auto Sales regarding a Facebook Post for a 2018 F250 Limited posted for $56,000. Given the fair price posted of the vehicle, it of course garnered much attention on a couple of Facebook groups. After a brief conversation on FB Messenger, Anna and I began communicating via text message at her request. After 3 days of challenged communication between Anna and I, we came to an agreement on the trade in value of my truck. I was very clear that I wished to finance the spread of $20,000 between the vehicles and no more. After Anna agreed, I completed a Financing Request online at mtmoriahautos.com/used-car-financing by providing my personal information, income and employer information, and confidential information such as my Social Security Number. After submitting the request, Anna then changed the amount of the spread between the vehicles to approximately $25000. When I reminded her of the price posted online - I didn't receive a response back for a time. In that time, Facebook notified me that the price had been changed on the listing . Low and behold - I then find that the price had changed to $59000. When confronted about this, Anna then apologized for "my confusion" instead of taking responsibility for what had happened . This is clearly an instance of a deceitful business practice. I would say that the bad reviews alleging unfair business practices are certainly validated, and I highly recommend not doing business with Mt Moriah or Anna Garrison. DO NOT provide to them your personal or confidential information. Who knows what they will use it for. read more

This dealership is a mess, they are split between a few buildings and good luck finding which one your supposed to meet at. I showed up today in a car of equal value to the truck I wanted to test drive. This was an appointment set up the day before. They wouldn't let me test drive the car because they were worried about theft. Needless to say I was totally insulted. Don't go here! read more

I bought a car cash. 23000 and they told me they would fix the moonroof bc the visor was broken (now they act as if they didn't tell me they would fix it), I tried to bring the car back the next day and get my money back and they refused. very unprofessional and will scam you. layer went to get my oil changed and the oil place wouldn't change it bc I was missing a front bolt on my oil pan and I have a leak. I don't see how they can sale a car for 23 thousand dollars and me run into any of these problems. do not go here they will rip you off!!!!!! read more

I would rate a 0/5 if I could. Scammed us and refuses to give us money back after returning car before first car note. Do not go here unless you plan on getting fast talked out of your money. read more

Very disappointed with their service. We went there for a specific vehicle, only to find it had almost 10,000 more miles on it than advertised because the owner just drives a vehicle on the lot until it sells. It had all his junk in it and would need a serious cleaning before pickup. And the price was roughly $4000 over book and they wouldn't come down to a reasonable price, given its condition and the extra miles.(In case someone from the dealership responds to this.... I know it was over book because a friend of ours at another dealership looked up this vehicle for us) Not shopping there again. read more

Saw a car I liked online, stopped in to look at it this afternoon. The car was listed $1,000 above market value but looked good in the pics so I figured it was in good shape. The car was in bad need of a cleaning and it took 4 tries to get it started, once it did the AC wasn't working but the sales guy said they would get that fixed. I took the car alone on a test drive and made it a 1/2 mile away to the on ramp for 240w before the car lit up like a Christmas tree with warning and service this and that lights... it then died leaving me stranded on the side on the on ramp curl. I ended up having to WALK back to the dealership on the literal hottest day we have had this year to which I received a meager sorry and a hasty walk off with the keys I returned....Do yourself a favor and go elsewhere! read more

My car buying experience with this dealership was ok. However the car I chose had a cracked windshield and paint chips all over the car. I've returned for times to get it fixed but certain people just so happen to not be there or on lunch break. I scheduled an appointment to get it done on a certain day but once I returned on my appointment day they had no record of it. The maintenance shop is terrible and the management are not holding its workers accountable, they have no real professionalism and do not do anything within a timely manner. I gave them the car to do the paint job but now it's been 2 days so far for a simple touch up on paint. Please stay away from mt moriah auto sales! read more

The dealer that I spoke with told me that my car had never been in an accident. However, I changed a dead head light, discovered a bent lamp and the passenger side seat belt cover fell apart. This means that the car was probably in an accident, after all...It was an impulse buy, Honestly. The car wasn't "bad" but definitely not in as good of condition as the salesman implied. I will probably never go with them again. read more

do not go here! i went and financed a car here and within the first week the car was having issue and i brought it back in to be looked at, they "fixed" the issue and it only held up for a few days after, i brought it back in cause the condition had gotten so much worse and they are unresponsive and ducking and dodging phone calls while my car is in the shop and i've only had it for 3 1/2 weeks they keep telling me they'll return my calls and never do if you can go to another car lot i would highly suggest you do so this is my first car ever and they're completely screwing me over. read more

He had called Bobby and he said it's at the pike we were more than welcome to go there and see it. Well we went and when Bobby met us I explained how frustrated I was and he said well don't be mad and your also not leaving with a truck today. I said well than you shouldn't have your sales persons tell people things that are not true. My husband looked at the truck and the first thing he saw was the seat tore like Freddy Kruger got ahold of it. It had a broken windshield and they were pressure washing it so water was just getting inside the truck. We said absolutely not. This is why we didn't get pictures of the truck because y'all were trying to hide this. Bobby then tried saying he could have it fixed by Tuesday and we said that was less than 24 hrs you can't fix it that fast and that went back and fourth about how upset we were and how we felt like we were lied to and Bobby had a smart remark about how he has all the trucks and we have none. Well sir we are both veterans who have already done explained our situation. So the comment was not needed. Then proceeded to tel us is his fault and we said no your hearing the brunt of us because your sales guy lied to us. He said it's not his fault I should have been more clear and we said something about how he must higher guys like himself sub par and he told us to get the fuck off his property. So we left. Today we received a call from Jose asking about what was up and if there was problems and my husband said yes there were because we were lied to and Jose than said we messed with his family and that we had his personal number we can meet him any time or place so my husband asked if that was a threat and he said no it's a promise. He proceeded to tell us don't ever talk to a civilian about PTSD as he's the one who will show us what PTSD really means and he stated that he worked all day Saturday for us and that we went in there angry down grading everyone at the shop. During this conversation he had called my husband a mother F******** multiple times. We may have got mad but we were lied to about the condition of the vehicle. They sell Maserati's and Porsche out of the dealership so what kind of shady things are they hiding and how can you call us and threaten to fight us and tel us who we can and cannot talk to about ptsd because last time I check the dates I served twice as long if not three times as long as he did. read more

Worst auto-buying experience on record. I walked in, and was greeted by a finger, telling me to sit quietly while the man at the desk took what sounded to be a personal call. When it was finally my turn, I was very open about what I was looking for and asked if they had anything that might fit my needs (used compact car with clean record, under 30k miles for around $10k). The man literally laughed at me and told me that I would never find anything even close to that. He then dragged me around the corner, sat me at a computer, opened up their website to their inventory full of used sports cars, trucks and suvs with prices between $20k and $60k. He went on to give me a derogatory lesson in how used car sales work, insulting my car preferences along the way, and told me to come find him when I saw something I liked. To top the experience off, his breath smelled like he had died months before. I could have saved myself an hour and my sanity if he would simply have said, "Sorry, but we don't have anything like that here." Furthermore, I found a 2015 Ford Focus with 35k miles for $11.5k with a service contract and warranty from a highly professional dealership LITERALLY NEXT DOOR. Nothing would ever make me suggest buying from Mt. Moriah Auto Sales. It's not worth it. read more

This place is nothing but a joke!! We bought a 2011 Chevy Silverado LT a year ago. We got the warranty that they offer to us. Well, my husband truck had a problem and the warranty did not cover it. So, I started looking more into the warranty and just wanted to cancel it. So, I called up there. The receptionist I spoke to was rude from the hello to the end of the call. She transferred me to our sales person Josh, which he was rude. He said very aggressively "ugh, I don't know why she transferred you to me, on my personal cell phone at that. You'll need to call that number back and ask to speak to Leon in finance. " So, I did just that. And again she was rude from the hello to end of the call. I said Josh told me I needed to speak to Leon in finance. So, she put me on hold. She came back and said well he's on lunch and wants me to take a message. I told her exactly what the problem is and what I wanted done. Then she rudely said ugh, just what is your name and number. So, I gave it to her. I never got a phone call back so I went up there after I got off work that day. I marched right into Leon's office. He was on a personal phone call and got off very quickly. He said how may I help you. I told him what the problem was and what I wanted done. Then he says oh you could of called for that. I replied smiling and turning red oh, I did! So, he picked up a sticky note with my name and number on it. Is this you? I said it sure is!! Then he apologizes for me having to come up there and said considered it done!! Well, I tried calling up there two weeks later to make sure it's done and no response from him.... I've left messages with the rude receptionist and even left VM on their VM. I will be going back up there next!! This place has poor work ethics. And I will never do business with them again and will continue to tell people do not go to them!!! read more

Lying salesman. Cannot hold by their word on anything they say and the vehicles that they sell are not good quality. Lying about a title and lying about money is not good business in case you didn't know. Will never shop here again. My vehicles will be bought at a reliable trustworthy dealership not one who lies about fees and likes to get an attitude with customers who are upset when they have to come up with more money than they thought. read more

Bought a truck from there on 10/2/19 . They promised that they would send the paperwork to register the vehicle within 3 weeks . 4 weeks passed, the original driveout tag expired still with no paperwork . They sent another one, it has now expired and the paperwork is still nowhere to be found . Its 12/19/19, I cant legally drive the truck I'm already paying for and the state of missouri is charging me fines for not registering the vehicle within 30 days . I call there weekly, they always forward me to Lisa who never answers her phone or calls back . Feels like this wont be resolved by year end . Buyer beware! They are selling vehicles there that cant be registered. Robby is a crook of a salesman, they also charged me $600 in additional fees . Super shady business here, would never recommend or do business with them again . read more

This dealership has very poor service if you're trying to purchase a vehicle. I will never do business here again. They will ruin your credit even if you don't purchase anything from them. Please think twice before visiting them. read more

The salesman "Bobby" agreed to a price, including all dealer fees. After we agreed and went for financing "Bobby" tossed in a few extra fees and upped the price of purchase by almost 10%! Yes... TEN PERCENT. This is my one and only time dealing with Mt. Moriah auto sales, I will never be back and I will let everyone know just how shady and underhanded they are. They are not to be trusted. I have IN WRITING an agreed upon price and they still went back on it when it came time to secure the financing! read more

I went in to purchase a car not sure if I can purchase in spoke with a salesperson name Tim Conley he was so helpful and patient he got me in a very nice vehicle affordable payments I have never experienced such perfessionlism from him n managers if you are looking for a good salesman to sell you a vehicle please call Tim Conley at 901-562-6407 read more

Worst dealership I have ever dealt with. EXTREMLY UNPROFESSIONAL, im not talking about the salespeople either I am speaking of the District Manager and the person who takes care of getting your tags its been almost 2 months I still have a drive out tag and they are asking me to come and get another one. Someone called on the last week( Tuesday) to say they needed a copy of my D.L and PROOF OF RESIDENT after a month WOW !!!!! I call back on Friday they said that the tags were not in called back on yesterday tags still not in so today someone calls and I am getting excited thinking finally my tags are in but noooooo they are calling because they need more information before they can send off I repeat send off for my tags. Why didn't they tell me this when I called Friday or when I called yesterday. I ask to speak to a manager who did not care one bit about how things were being handled and interrupted me many times as I tried to express how unhappy I am. Could not believe that I was speaking to the D. Manger NOT ONE TIME DID HE EVEN SAY IM SORRY ABOUT THIS!!!! You want to know what he said so when are you going to bring the information in that I need and by the way the lady who takes care of the tags is screaming in the back ground tell her I will send for them when she gets her information in. I then asked for the owners name and number and they refused to give me the information. My husband found the vehicle that we wanted and went in with a cashier check, they didn't have to worry about trying to find someone to finance this deal was so easy. I am extremely disappointed in how this is being handled. I will never buy another car from them!!!!! read more

Buying a car from this place was by far the worst decision I have ever made. I purchased a 2015 Volkswagen Passat in December. After test driving the car i told my salesman that i didn't want it, because I didn't feel good about it. Well being that I still had a totalled car on my credit and only $800 down I let them persuade me to buy it. The sales manager was so addiment about me getting this car. His exact words were we are only asking you to court the car for a few years not marry it. Build your credit and trade it in in 24 months. I was desperate and vulnerable. My brand new car was just totaled and I had no other options, so I took the deal. HUGE MISTAKE!!! I have taken this car back for repairs 6 times. First they failed to change the oil so I took it back the next day after signing my paperwork. Then the brakes started scrubbing the same week and I took it back again. Next the car burned an excessive amount of gas, I took it back and they replaced the fuel pump. Keep in mind I was only two weeks in at this point. Then the car started shaking when I push the brakes, so they did a wheel alignment. After that the car started leaking oil, I took it back and demanded they keep it. Not to my surprise they wouldn't keep the vehicle instead they changed a seal that had gone bad. Two days ago the check engine light came on and now the car won't start. Not to my surprise again they want me to pay for the car to be towed and pay for the repairs. I wish I would have trusted my gut and not taken this deal now I'm stuck with a lemon sitting in my driveway that I still have to pay $423 a month for. Due to my accident I was on medical leave for three months so now I don't have a job or a car to look for one. On top of all this the dealership does not care. I really hope this review stops someone else from making the worst mistake of their lives by purchasing from these salvages read more

that's a zero just make you give one star is not deserved!! service manager yelled at me like a idiot not professional service because they couldn't push their salvage yard junk on me for retail market price. my deal was made at & with regal when i got caught in this unprofessional cat fight, they took my sale from regal closed my account. got my $2000 down payment & split partnership not performing repairs on work order due to shop closed. a trip to al to get my tag that they provided no paperwork so no tag as well as not contacted of any of this until june 3 as i had appointment since may 4 for due revert check as i was on my way to hospital for colonoscopy suffer complications of colon cancer, worried that drive off tag would be expired next day i learn of situation i'm in. stole my money tried to force me to buy from them when i never walked on their lot to be screwed over. all i asked was for my money back not going to trade with disrespectful unprofessional crooks. a customer(s) should never be involved in dealers business. & then apply force 5 men to pressure me at mmas, & 2 liars at ca 2 days wasted looking at junk they give me a ride home keep car & my hard earned money closed my account with cac . to memphis officers who took their side admitted they were in good together , said its civil i say criminal looks like we're both right & this is not over!! low life folks with wore out shit on lot dont waste time or money you will pay 4-5 years for auto that may run 6 months ! read more