I recently brought my Mazda Miata to Kim's Auto Care for rear shock replacement, and the experience…read moregenuinely impressed me. During the repair, one of the premium shocks Kim had ordered arrived defective. Instead of hiding the issue or passing the cost on to me, as many shops might, he called me immediately, explained the situation, and took full ownership. To keep the job moving, he installed OEM shocks, reduced the price accordingly, and stood behind the work with a 12‑month warranty on parts and labor. That level of honesty and integrity is rare in auto repair, and it earned my respect. The Miata rides well, no more bottoming out, and for my everyday driving I wouldn't have known the difference between OEM and premium. What matters most is that Kim did exactly what he said he would do, handled a setback the right way, and treated me fairly throughout. Because of that, he's gained me as a repeat customer. I highly recommend Kim's Auto Care.

Been going here for years for my Acura not just for oil changes but also for all the maintainence…read morework. Fast, efficient and able to explain everything they are doing. Good value!

This was my first time using Auto Works of Issaquah. I'm a 72 year-old female that usually does…read moreeverything on my own that I'm capable of. Unfortunately, I needed a special tool for this repair. They were kind enough to use the part I had on hand and only charge me for labor. It didn't take long to get an appointment and they took care of my repair quickly. If I need anything in the future, I will be calling them. They are very friendly and they give you an upfront estimate.

I thoroughly trust Autoworks of Issaquah. I feel completely confident taking my vehicles here for…read moreall maintenance. They are always upfront and honest. They do a great job of explaining what work needs to be done. They use an online system for the mechanic to make comments and for the customer to then review and approve the work. There are no surprises. Great value for quality service.

Love these guys! I have been going to Eastside Bavarian for years. They are a great compliment to…read moreme, the cheapskate backyard DIY garage mechanic wanna be that drives expensive to maintain cars that aren't always within my skill level to maintain! No funny business here. Just straight shooters. They tell me what is going wrong, they charge fair rates for reliable trustworthy services. Is the cost more than I want to spend, and borderline high? Of course! but who doesn't have high labor and parts prices when providing outstanding service on finicky vehicles? In the end they understand me and my cars. they do the big stuff, and take pictures and give me parts numbers for the things I can do myself. What more can a car guy ask for? How about more free stuff guys? Oh well. I tried!

Recently took my Mini Cooper SE in for a restraint fault issue. Decided to skip the dealership as…read moreit's a drive from home, not cheap, and lacking in quality service. Team was super professional and communicative here. Had the problem fixed quickly and it was cheaper than they had quoted me. Also appreciated the level of detail they provide when an issue is found, pesky rats had chewed through some wires and the team provided clear pictures of the damage prior to repair. Glad I trusted Eastside Bavarian with this work will be going here for all my Mini's needs!

I recently purchased an E55 AMG that had a large number of deferred maintenance items. Erik spent…read morethe time to explain every item in detail to help me prioritize which ones to address. He was very accommodating of my schedule, and when I came after hours to pick up my car it had been very well cleaned. Great work, great prices, great service. Real professionals.

I am so happy with saving 50% of the dealer repair costs. No waiting for a service advisor to come…read morehelp me either.

I trust Topline completely to do exceptional repairs, be honest, and stand behind their work. I…read morehave always had good service and refer my friends to them.

Trustworthy, kind, nice, reliable, quick service. Excellent and totally topnotch!!…read more Heard from a friend about this place and checked it out. The owner Eric is super calm and nice and was very honest about cost estimate for my car and boy my car needed a lot of work. He got it done in literally less than 48 hours for all the things that needed fixing. Really appreciate he squeezing me in with our tight schedule as we were trying to go to the mountain with kids. Even better, the car was washed and clean after the service. High recommend this place. My car is much happier and feel so much safer knowing Eric did excellent work to make it run smoothly. Ps. There's chinese food near by, also very good. hehe

I have been bringing my cars to this shop for over 15 years. Great service and honest workmanship.read more

This is an awesome place. They are kind, quick & concise. We always get our car back the same day…read moreor quickly the next. They explain all the work they do & we feel we can give them our trust. Highly highly recommend!

Very transparent and honest with their pricing. Job was done really well and quick. I had my front…read morerotors, pads and brake fluid changed.

called ahead to ask whether I could bring my car in for a tire repair. The team explained the…read morepossible repair options and pricing, noting that they would need to inspect the tire in person before confirming which solution was appropriate. They were able to fit me in the very same day and even provided a specific appointment time. When I arrived a few minutes early, they took my vehicle in before my scheduled appointment, which I really appreciated. The service was quick, professional, and they successfully patched the tire. Since the repair, my tire pressure warning light has not come back on. The staff provided excellent customer service and had great bedside manners throughout the entire process. What impressed me most was their honesty and integrity. Before visiting Tru-Line, another business told me the issue wasn't the tire and claimed I needed to replace the tire pressure sensor instead. I'm glad I trusted my intuition and got a second opinion. Tru-Line correctly identified the problem, repaired the tire, and saved me from an unnecessary sensor replacement. Highly recommend TruLine for their professionalism, integrity, and outstanding customer service.

Peter is the best mechanic I have had in 30 years! He is honest, thorough, knowledgeable,…read morereasonable, and one helluva guy. I cannot reccomend this shop enough.

Responding to Peter, i left out no details. You stated you stand by your work, yet you refused to…read morework with me and would not communicate and that's not a person who cares. Had you simply given me the courtesy of discussing this, i probably wouldn't be here posting. So, how about I stood by you when Dan retired? I came to you to (hopefully) be a life-time customer. You complained about wishing more of Dan's customers had stayed with Larson's when you took over. I don't see you as loyal, yet you expect loyalty. You "dismissed" many long-time customers who apparently had older Volvos. Not even a group email letting them know ahead of time and a simple "thank you" for bringing your car to Larson's. I am old fashioned and that kind of respect goes a long way towards future good will. I am not "bashing" but giving my experience. Call it what you want, you had every opportunity to work with me. I would rather have not had to spend my precious time dealing with you on this level. It is unpleasant.. You couldn't be bothered and you ignored my emails and calls. And, no, the issue i paid you for was never resolved by You. You drove the car with me (in rush hour traffic) when i left your shop and it was still "choking." This is after i tested it out, and knew the car was going to stall (in that traffic). You lifted the lid, looked under it, tweaked something quickly and sent me on my way.