Melvin is a true find! I had unscrewed the kitchen faucet…read morecap to see why the tiny, sealed LED light had gone out in the Allen + Roth faucet sprayer. Upon unscrewing the metal hose, it immediately retracted into the curved faucet -- slid through the tube and caught at the end of the pipe under the sink. I was able to feed it back up through the curved faucet, and could see the end of the metal hose up near the top side but was unable to pinch the edge of the hose and pull it through. I worked at it for a couple of hours -- trying and hoping that I could fix it -- but finally threw in the towel. Professional help was needed. Melvin answered my phone call at 8:30 am while on his way to an already scheduled service call. Hearing that we had guests who had just arrived the night before, he agreed to try and make it by our house that afternoon. Melvin was able to come by that afternoon, reconnect the water line, identify the part number of the faucet head, connect with the company's customer service department to determine the replacement part. Melvin is knowledgeable, patient, fair and kind. He goes the extra mile in providing plumbing service. Unbeatable!

I had new countertops installed which required me to get a plumber out to get the garbage disposal,…read moredrain, water lines and new faucet installed. I didn't have a second thought about who to contact and sent a request through to J Plumbing Service and arranged for a time for Melvin to come out to install. As with the previous job he did it was excellent work at a very fair price. I would recommend him to any of my friends or to those on Yelp looking for a good plumber at a great price.

Won't reinstall existing systems. Will happily sell you a new one though. Sad as why would a…read morecustomer buy a new unit from them as they'd never be able to disconnect it and reconnect it later. It'd be an existing system at that point.

We were able to have someone come out within 24 hours. The tech, Drew, was actually early…read more Drew was extremely professional and took the time to explain the issue with out ac. He was also very patient with all of my hisbamd's questions. We wholeheartedly endorse Raleigh HeTing and Air. We would also ask for Drew again!

Woke up this morning with no hot water. Call Pure Water Plumbing and Alex had our new water heater…read moreinstalled this afternoon. On top of that they left the place clean and did a neat job. Thanks!!

I had a Kohler faucet in my shower that really leaked. Ben and Mason came out, figured out the…read moreissue, and suggested I contact Kohler to get the part because it should be under warranty. We did so, but Kohler sent the wrong part (not the part that Ben said we needed), which Ben discovered when he came out the second time to fix the faucet. So, we went back to Kohler, convinced them that Ben knew which part was needed. They apologized and promptly sent it, and Ben (and Mason) came out a third time -- it was the right part, and Ben promptly fixed the shower faucet. Big kudos to Ben, for his expertise, kindness, and patience, and to Mason for being his great helper.

A plumber you can [finally] trust…read more https://cksplumbing.com/ (919) 995-8854 Since moving to the area. We've struggled with contractor quality. Initially the construction business took priority and we couldn't get anyone to come for a repair. This no longer seems to be as much of an issue. However, we have still seen some challenges such as: some smell of alcohol (Cary Plumbing), some keep adding to the bill unnecessarily (Bizzy Bee), some bill thousands of dollars for a tank water heater worth less than a thousand (Blanton's), and some don't even show up (B & J Plumbing). CK was accurate about when they would be here. They were specific about their ability to address our issue. They confirmed their understanding. They expected nothing upfront to review the issue. While I was initially distracted by a call, they started review of the issue from outside. They were clean, friendly, and professional. Please consider them and post reviews especially if you find contrary to my experience. Plumbing in particular has been so challenging.

Chase came to install a new faucet for my kitchen sink. He installed the one I bought on Amazon and…read moretold me how to use the Moen warranty if I needed replacement parts or another faucet (I did not know they had a lifetime guarantee!) My setup is a bit odd (hot and cold reversed for the kitchen sink) but he figured out how to deal with it and showed me how to use the new faucet, which is different from the old one. He cleaned up well and sealed everything carefully. He was even kind to my annoying little dog! Will definitely ask for Chase again.

I just had a horrible experience with Midtown Plumbing, LLC. They were scheduled for last Friday,…read morewhich I had to cancel for medical reasons, and rescheduled and later confirmed for Tuesday. They showed up Monday, which the owner insisted wasn't his fault because computer systems are man-made and make errors (after Amber the scheduler told me earlier that Monday's appointment was the one I scheduled, despite confirmations for Tuesday). The technician told me that it seemed to work out well on Monday because we already had the appointment for Tuesday. Amber, the scheduler, called and left a message for me Monday, right as the plumber left, to call to schedule completion of work, which -- given that we had confirmed Tuesday already -- I assumed was for the second bathroom in our house that was having trouble. I didn't get a chance to call her on Monday, because my entire day was messed up by the plumber coming on the wrong day, which the owner said again he was sorry that happened but computers make mistakes, continuing to blame the computer instead of accepting any responsibility for doing anything wrong. Tuesday morning came and went. No one showed. I called today and was told by Amber they couldn't come out until Friday now (as we've had two tubs and two toilets clogged for our family of seven). I scheduled that because I knew it would be unlikely to have anyone else out before then because I would be starting fresh with a new plumber instead of simply trying to get work completed that had been scheduled for Tuesday. She said they couldn't come Tuesday because I didn't have a clear path to the bathroom for their equipment to pass through, and I explained (again) that I didn't have that clear on Monday because they weren't supposed to come on Monday but that the plumber said Tuesday would be fine as long as the path was clear, which I assured him it would be. The owner insists all conversations were recorded, as a threat that I would be "legally responsible for anything I said" if I wrote a negative review. I hope they are recorded, because they support my record of events. He also said that because I was going to post an honest review about my experiences, he was canceling the already scheduled Friday appointment. (He did offer to refer to me to a few other places, which I declined because I don't want to work with anyone he would recommend after the poor service from him. But this indicates that he felt comfortable enough to refer me elsewhere, as he wasn't comfortable working with me but felt fine connecting me with colleagues.) I asked, "so you're refusing to complete my service?" And he said yes because of all the "he said, she said" dismissing that everything I claimed was on record. I began to cry, and he laughed. I have no doubt I would have been treated with more respect by the owner if I were a man, but my husband has been dead almost two years so having him call wasn't an option. Even if I'm misreading the misogyny, steer clear of Midtown. They seem fine at first, but they showed up on the wrong day, didn't show up on the right day, and then canceled the rescheduled appointment (rescheduled from the day they didn't come) because I complained.

Interesting facts: Plumbing Fixologist arrived yesterday (03/30/2026) at 1540 (video on Ring…read moreDevice) and departed at 1622 (video on Ring Device) a span of 42 minutes. Our bill was $424.71 to replace the flow control valve in our toilet that was taking 10-15 minutes to refill the tank after flushing. Part cost around $25 at Lowe's leaving $400 for less than an hour of labor. I'm astounded that Plumbing Fixologist charges over $400/hour for their service. Their reaponse to the charges: "pricing is based on the overall service we provide as a licensed and insured plumbing company, which includes diagnostics, expertise, travel time, tools, warranty, and ensuring the issue is properly resolved" It actually took less than 20 minutes to complete the install. AMAZING! Afterwards, water was constantly running every 20 seconds. Plumbing Fixologist returned today to stop the constant leak/refilling by adjusting the float level. The tech was courteous and prompt. If using this service, you may wish to get comparison quotes before agreeing to repairs. The $75 service call you will be charged will be worth the expense rather than paying over $400/hour for your repairs.

Ned was wonderful to work with! He was professional, knowledgeable and thorough throughout the…read moreappointment. We needed a new sink faucet, disposal hookup & filtered water faucet installed on our kitchen sink and he went above and beyond to reconfigure the under sink set up, install each item and triple check his work to ensure they were all working properly. Ned also replaced multiple eroded water valves under our sinks and stopped an ongoing leak. I would recommend Plumbing Fixologist to anyone looking for a trustworthy, knowledgeable and professional plumbing company. It was a great experience from start to finish! We will definitely be using them again if we ever need plumbing work!

This is our second time using Legacy plumbing, and there is a reason for it. Originally, our…read moreneighbor recommended them to us for a minor repair job. This time it was to replace our water heater - their tech Corey was really good, professional, and kind. They responded quickly for Corey to come out and give a quote and then a couple of days to do the job. We seriously couldn't have asked for a better experience all the way around. Highly recommended.

Just wanted to say we had a problem with our kitchen sink drain and dishwasher, also with our…read moregarbage disposal. Cory did a great job and solving and fixing the problem. Very diligent and informative. Thank you.

I hired Roto-Rooter for water mitigation services after a leak at my home in Durham, NC. While the…read moretechnician arrived promptly, the billing process has been deeply troubling. They began work without approval from me or my insurance company, and later classified the job as an "emergency" -- despite the fact that it was scheduled during regular business hours. This appears to have been a deliberate move to justify inflated charges. Their invoice included questionable fees: an unjustified emergency service charge, inflated equipment monitoring hours, and duplicate charges for equipment that may have simply been relocated between rooms. I submitted a detailed written dispute and requested a revised invoice. Despite multiple follow-ups, Roto-Rooter has not responded. To make matters worse, they submitted billing after my insurance claim was closed, meaning I'm now being asked to pay out-of-pocket for charges that should have been handled properly from the start. This lack of transparency and accountability is unacceptable. I'm sharing my experience to warn others: get everything in writing, scrutinize the invoice, and don't assume your insurance will cover what they bill.

From the owner: Same Day Availability. Free Estimates & No Trip Charge for Nights and Weekends…read more When you need an emergency plumber near me in Chapel Hill or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

I cannot express how helpful and courteous Richard has been. We have called upon him for several…read moreplumbing issues. The first was a few months ago; our washing machine was leaking and we couldn't find the leak. We called Richard and he came right over. He figured out the problem and told us what it would take to fix it. I needed to wash clothes so we gave our approval and he fixed it. Our next dealing with North Raleigh Plumbing and Mr. Richard came by way of our kitchen and bathroom faucets needing to be fixed. We called Richard and we told him the problem. He told us he would have to come out to see the issues for himself. We agreed on a date and time and he was here. He worked steadily on the issues and fixed the faucets. I swear to you, he makes it look easy! I make it a habit to read reviews on the things I'm planning to use or the places I'm wanting to visit. I was shocked by the negative reviews on here regarding North Raleigh Plumbing. Our experiences with them have always been excellent! Richard knows what he is doing and does it in the most professional and timely fashion. He is now our Go- To man for our plumbing and hvac needs. I would recommend him and the company for any and all plumbing and/or hvac needs!

Richard came out to look at some septic issues I was having. I wasn't home at the time but he went…read moreahead and took a look anyways. He was here for about 45 minutes looking at things and the best advice he could give me was to call a septic tank company. For this advice he charged me $130.00. During this time he also Cracked a part of my septic tank lid which is now emitting a foul odor in my back yard. My issue was he didn't even bother to mention that he had cracked the lid and when I called to ask about this he acted like it was no big deal. So now I am stuck with a foul smelling back yard, a broken lid that I have to fix, and a unresolved issue. Wouldn't recommend to an enemy.

Josh and Angel were both extremely professional, friendly, and helpful! They showed up on-time,…read morewere very efficient and tidy, and took the time to explain to me what was wrong with the ducts in my home and what they had done to fix it. I was immensely grateful for the clear explanation, honesty, and their hard work. I would recommend EnviroAir in the future!

The technician did a great job and explained what he did well. Our bathroom fan started working…read moreagain after he removed the hair that was stuck up there. Advised on a reasonable interval between cleanings. Overall highly satisfied and believe the service was the best available value.