Requested pick-up service for cleaning a sweater and pillow. Both returned looking like new. Service was scheduled and performed as scheduled-- both for pick-p & delivery after cleaning. Very pleased and appreciative. Thank You. J E J read more

Mulberry team was friendly and professional. The location was also very convenient to where I live.

Easy to use, timely service and excellent quality garment care. A no hassle experience that is rare in these days when "customer service " is all too often an oxymoron. Thanks Mulberries! read more

Bright inviting space. Easy parking. Give your name. Hand the item. Grab a lollipop. Reminder text when ready. Love it. read more

Mulberry's is the place I bring my garments to be cleaned and repaired when I need to have things done perfectly. I live near this location and while there are other cleaners in the area and they are also less expensive (they are almost NYC prices), these guys just do an excellent job at pressing, cleaning, and repairing, that I keep coming back. I especially like the way they carefully press my dress shirts without adding back any small creases and they press the collar area without flattening it. Very nice touch. read more

I signed up for a subscription and over the course of three months there were three separate pickup/delivery issues. As long as you don't have to contact their "concierge", you will be fine, if you have to communicate with customer service, hold on tight because you'll do better to go to the store and ask for help in person. While they have automation that makes it look like everything is very put together, no one responds to the customer service email address and if you call them you are sent on an endless phone loop waiting for a human until their phone system hangs up on you because there isn't a human to be found. When you call the stores directly they transfer you around until you hang up out of frustration. When you ask how to contact their corporate office, I was directed to the main store which has not a single corporate employee on site. Sadly while the job that is done is excellent, any positive experience has been negated by the poor experience with delivery and corporate communications. This service is not worth the charge of admission! read more

Olga was super duper!! Cant wait to come back. Super easy location too And my clothes look great.

Alyssa was very helpful. She was professional and very pleasant. I was also impressed as it was Sunday and I was able to get my garment need handled. She's a great employee and represents the store well! read more

Once again Mulberry's has messed up--this time by losing a beloved vintage blouse. I should have learned never to use them when they stained and shrunk my clothes in the past. Never again! Stay away. read more

Alyssa as always was phenomenal and was a pro. Polite, efficient and just overall nice. Quick service as well. read more

Mulberrys Garment Care - My pickup - Sewing & Alterations Near Me - Minneapolis, Minnesota

I have been very pleased with the service and quality of the dry cleaning here. I would recommend it for good quality low-tox dry cleaning; I also like that they are open late. read more

I have been using Mulberry since we moved to the area a year ago. I am very happy with the quality of work and their friendly staff. Their quick turnaround time and open on Saturday and Sunday are much appreciated. read more

Very professional. Excellent cleaning without the chemical smell. Highly recommend Mulberry's!

I'll be honest, I really don't have much experience with dry cleaning services, but I'm so happy I stumbled upon Mulberrys! I stopped by on my way to work to drop off a few items for cleaning and was in & out in less than 3 minutes. I got a text when my clothes were ready 2 days later, and used the drive thru line to pick up. I had friendly, professional, speedy service all the way through, and my clothes are looking great! Bonus: the hangers my clothes were returned on are nice, sturdy hangers that I'll continue using. The inside of the shop is really cute, and gives you an impression that your clothes are in good (and clean!) hands. And to top it off, I got a 30% off coupon for my next visit! Thanks, Mulberrys! read more

Mulberrys Garment Care - Sturdy hangers & recyclable bag. Much appreciate! - Sewing & Alterations Near Me - Minneapolis, Minnesota

On the plus side they do a very nice job with cleaning. On the minus side the prices and fees - dry cleaning in particular - are a HUGE ripoff. Brought in 4 sweaters for service, $75 + tax. Really?? Mulberry's tacks on additional "surcharges" like pet hair removal and "premium label" (i.e sweaters with a Polo or Ben Sherman label). The term "nickel and dime" could not be more apt when it comes to this establishment. Yes, they claim their delivery and pickup is "free" but at these prices it really isn't. Avoid this place. Or better yet, just buy some new, clean outfits - it's cheaper. read more

Alyssa really cares about the quality of cleaning. Professional and a problem solver when dealing with anything that pops up. I am willing to spend more for this level quality. Highly recommended. read more

I also had an item lost by Mulberry's. A word of advice: If you have anything of value that you want cleaned, be sure to ask about insurance when bringing in your item(s). Confirm that you have appropriate coverage for your item in case it is lost or damaged, and get this in writing. Here's my story: I brought in a family heirloom tablecloth with an estimated replacement value of $400. Its sentimental value is priceless. Mulberry's in-store staff failed to escalate the issue or have anyone contact me to offer support. After more than three trips to the store to inquire about the lost item, I was finally provided a business card with a contact. Though the contact responded quickly to my email, they ultimately failed to locate the item. They claimed there was no video footage to track how the item left the location and that their payment system was down at the time, preventing them from tracking the purchase or release of the item. They offered store credit, but at a fraction of the fair market value. I assume incidents like this are rare, and I'm surprised they would not offer fair market value for the item to retain a customer when they failed to meet their standards. Like another dissatisfied customer, I do not want store credit. I no longer trust them to care for any of my garments. I might have a different perspective if I believed they would always do the right thing, but I have come to learn that this is not one of their core values. read more

I used to love this place and had such high hopes. I dropped off a blazer to be cleaned and was so disappointed that the gal working was not wearing a mask at all. I thought maybe she took it off when no one was there but when I returned to pick up my items the woman was not wearing a mask. There is a state wide mandate and it is disappointing to see a business not enforcing it. When i went to pick up my items, the interior of the store was a mess and there were garmet bags all around and it was just not welcoming at all. The blazer had a spot on it when I dropped it off and while it was slightly fixed there was still debris left indicating to me that the effort was not put in, despite me calling this out the woman when I gave it to get cleaned. The service here used to be amazing and now the service is lackluster, the safety precautions are not there, the cleanliness of the store is not great.. read more

Very positive experience I used to be a tide cleaners guy but after my experience just now at mulberry's they got me hooked they knocked out the ballpark when I brought in my Canada Goose jacket but very expensive jacket and they're super friendly so they got a new good new lifelong customer read more

It was a bit more expensive than my cleaners in Atlanta. But I love the wooden hangers since I detest metal hangers.

I put my sweater and pants in the cleaner this morning and they told me they would be ready a 5 pm,5pm it was ready

Olga in Edina was very thorough and helpful with answering my questions. our clothes are always done in an exceptional way!

My dry cleaning service is done well and on time. Pick up and Delivery is a great option.

This was my first time using Mulberrys and they did an amazing job cleaning sequin dress and leather coat . Prices were fair and customer service is top notch ! read more

Great service at reasonable pricing! I would trust with any garment. Repairs and dry cleaning have all been excellent!

So, this is an awesome little spot if you need a quick dry clean on a 5 piece suit done......EXCELLENTLY. I'll be honest, the price was a bit more than I expected. When you see your garments done, it really shows why it is more costly. Because of the care put into it. Thanks mulberries......off to nyc! read more

The staff are extremely friendly and helpful. I really enjoy talking and connecting with Toni. If you need anything she is so helpful and knowledgeable. She's also a world class tennis player so when you visit be sure to connect with her, you won't be sorry! Thanks Toni! read more

Friendliest staff, adorable store, competitive pricing and great results! So impressed how quickly it was ready. Thanks! read more

Mulberrys Garment Care - Thank you note - Sewing & Alterations Near Me - Minneapolis, Minnesota

This place is great, and everyone is friendly. I would highly recommend it to anybody who needs to use a dry cleaner.

I brought in a down coat that I had washed in cold water on delicate cycle. This is what the tag had said to do. When I took it out of the washer it was as flat as a pancake. I let it dry naturally and it stayed flat with some areas of down/feathers stuck together in small balls. I thought I had ruined it for good. They sent me an email when it was ready to be picked up which was a day earlier than what they had originally told me which was a nice surprise. When I picked it up it looked brand new!!! I was so impressed! I would absolutely recommend Mulberrys Garment Care to anyone who cares about the outcome of their dry cleaned items. read more

Do not trust Mulberry's with your expensive or important garments. I sent in my suit that I am getting married in and it was returned with creases in the wrong places, wrinkles, and a massive STAIN on the lapel! When I returned to the store they did not apologize and acted like it was normal saying that they would "try again". I was told that the item would be ready the next day but it ended up being three days to get my suit back. They did fix the bad pressing and stain but I lost all confidence in their service and still had to pay for the bad pressings. Mulberry's markets themselves as a higher level of dry cleaner, supposedly having a better product and customer service than other local cleaners. However, they do not care or provide quality dry cleaning. read more

Horrible first experience. I brought in two vintage down pillows for a sofa. The fabric is hard to find Fortuny. Had them cleaned and one pillow cover required stitching. Six weeks later, I received a text notifying me that items were ready. I picked them up only to find the other cover was missing. I was told it was not back from alternations. I followed up two weeks later and still not back. Last week I received a call that the item was lost. I submitted a receipt and Mulberry's settled for a store credit. This is their policy which I find totally unacceptable because as a first time customer I am done. What I explained is that items which requires dry cleaning are most often expensive. Why would I trust them again. The pillow cover cannot be replaced. They will not budge. They will not have a discussion. They simply want to hid behind email. The owner is now hurling accusations that are not true. I also talked to someone who uses them and they told me that they often misplace things or they get laundry back that is not theirs. Buyer beware! read more

I like Mulberrys because they are Eco Friendly. I don't mind paying more for dry cleaning that does not pollute the earth. I returned after my last problem with them not returning a ring that was in my jacket because I wanted to give them another try. I dropped off a suite, a shirt, and my 3 favorite ties. There was a problem with the auto drop off and the items never arrived at my house. After 3 days late I went to pick them up, I am glad I did. All 3 ties were destroyed and I had to look in the bag to see them. The person at the store was going to give them back to me destroyed and charge me for them. After 5 weeks I ended up getting a check to replace the ties. You decided if you want to go there. read more

I ask creases in my jeans didn't get it. l like my brand new clothes was launder and I only wanted press. I will not but going back and I would recommend a different dry cleaners. read more

Great place - for clothes! I had two comforters cleaned & unless you have expensive high end bedding I would just buy new or take to a laundromat as it costs too much to clean everyday bedding here I do highly recommend them just not for washable comforters read more

I wish this was a better outcome. Do not be fooled by their fancy interior which looks nothing like a working dry cleaners does. First, we consistently have found the customer service at the location closest to us slow and rude. They are more expensive than most other companies. We use a different company now for dry cleaning delivery and pick up. But many high end vendors suggest this company is good for more expensive garments. They ruined a garment of mine, and though I was not seeking compensation, they would not even look at the garment. I work in a different state, and so I was not able to bring the garment back immediately. Regardless, their response was thoughtless and careless. I'd have appreciated even a thought about why the garment came back in such a terrible state. They did not even return a call. I had to email their offices. So beware, if you want something done properly and a company that stands behind their work, this is not it. read more

I have always been happy with the work they do. they are conveniently nearby, do beautiful work and the staff are always pleasant.

This is an addendum to the awesome reviews so far. THIS PLACE IS AMAZING!!!! The bar has been raised. I have never been happier with a tailor. I took in a bridesmaids dress that was sufficiently torn and I can't believe how well they have restored it, even I can't tell where the tear is. My husband brought in 3 suits and 2 jackets to be tailored and he is equally happy with this place. The tailor is helpful, kind, and she knows what she is doing. This place cares about what they are doing and the atmosphere is so relaxing. read more

Mulberrys Garment Care - Sewing & Alterations Near Me - Minneapolis, Minnesota

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Be prepared for routine high prices and even higher prices at times. I've been using Mullberry's for the past seven years. Sure, it was expensive but I liked their wooden hangers. But my experiences in 2018 have me looking for a new laundry service. Mulberry's routinely picks up and delivers my cleaning. Two weeks ago I received someone else's order. I called them and fortunately my clothes were at their store. I brought the misdelivered order to them and picked up my order. I asked if I would be compensated for the inconvenience and they took my name and said yes. Two weeks pass by and no credit, not even a we're sorry for the mishap. This week I sent them two sweaters and three shirts. The total for five items came to $46. Some shirts were charged the normal $3.48/shirt (which is pricey to begin with) but others were charged at $. One sweater was charged the listed price of $7.99 (again pricey), but another was $10.98. When I inquired I was told the $7.99 shirts required hand pressing 7.99 (even though the receipt listed each as 'Shirts - Regular Shirt') and the $10.98 sweater had pet hair on it. These prices just seem way too high. read more

They have free pick up & delivery, they offer coupon, give text reminder, & the space is clean & inviting. Most items are 10.99 across blouses to blazers, so it's easy to estimate how much you'll spend. Items are kept for 30 days. read more