Had a part ordered for overnight shipping. It ended up taking an extra two days to receive and then…read moreit was the wrong part. When I came in to get it fixed and get the right part they had no idea how they accidentally ordered the wrong part and the new part was going to be double the price, awful customer service didn't wanna help at all they see is to be my favorite our auto parts store but because of the service I received today very disappointed. They should've gave me the same price and gave me the right parts.

We broke down 24.5 miles out of Portland on our way to Bend for a weekend of camping and…read moreoff-roading. Enter our very own guardian angel, Patrick. Not only was he courteous, professional and helpful, but he also helped us track down a hard to find alternator so we could get back on the road. Super friendly and we'll be stopping in again the next time we head to Mt Hood. Thanks!

Every time I come to this location, I am floored by how badly customers are treated. Whether it's…read morelaughing at customers' genuine questions, calling them names behind their backs, or using obscene language around customers, I keep coming back to give them another chance, but it's somehow continued to surprise me. I will not be giving them another chance.

Kyle and Zues were top notch!! Both were very helpful, greeted me when I walked through the door…read more Asked if I needed any help finding anything, and hopped right out from behind the counter to help me. Double checked to make sure I had got the right product. I prefer Oriellys over Napa, but the product I got was more than Napa, and they said they really appreciate my business and price matched for me. I've always been happy with service at oriellys but they went above and beyond. Were very personable. They helped another lady while I was there and treated her the same. So many people are miserable in their job and it shows. It was apparent they both love their jobs, and took pride in their customer service. As a business owner, employees that pride themselves in customer service are crucial to a successful business. Will definitely be keeping my business at O'Reillys from here on out.

After spending around 140,000 at a local ford dealer - our contractor company got two new 2024…read moree-350 KUV vans. The disappointment hit when after over 18k miles and 9-10 months of ownership the brake pads disintegrated. Sandy told us the calipers , pads, and rotors were toast on the front end. While it was there I mentioned it had a leak since the day we bought it. We were charged 220$ for a diagnoses - for them to tell us the brakes were bad and there was no evidence of a leak. After some suspect comments from the service guy "Steven" (Ford wanted 2400$) - I decided to have the van brought to a reliable, trustworthy shop. They did the brakes for cheaper, installed better pads with 24k miles or 3 year warranty. AND they did not need to replace the calipers. When the van arrived at the alternate shop the office guy called me with news that my radiator was cracked. So after replacing the brakes I took it back to ford to have the radiator replaced under warranty. After two full days of the truck being back at ford it is not done. Should be a 3-5 hour job. The radiator should've been ordered prior to the appointment when I sent photo evidence of the truck having a cracked radiator. At this point I'm about to go buy a Chevy!

If you are looking for a SLIMY car dealership, this is the place for you!!…read more We had communicated with Chris Young regarding a specific car for several days, drove 300 miles to purchase it, only to be met with a rude and temper tantrum salesman. After being insulted and never even offered to see the car we walked out. In 20/20 hindsight, we have reasoned that they had someone else willing to purchase the vehicle at a higher price, as it is no longer on their website. Nothing but SLIMY!! I wouldn't even give them a 1 star if it wasn't necessary to post this.

Went in to store looking for an item which I couldn't find in searching the aisles on my own…read more Cashier left his post to walk me to the item rather than just pointing a finger in a vague direction and explained difference between two similar items. When it was time to pay, I learned this business offers a discount for AAA members. I'm a happy customer-- thanks !

Great deals and great products, friendly customer service, and that Nick guy on the counter is such…read morea swell guy, shucks somebody should give him a raise.

GREAT customer service seem always to have the obscure parts i need, reasonable prices. On my…read morebucket list to stop by and say Hi. Thank you WCAS

I had a fun time getting a chance to walk around the yard after only seeing pictures online…read more Everyone was great, one of my best experiences at a yard, 45 years in the making one for my bucket list.