THE GOOD: Well stocked and the individual at the rear very helpful. The guy at the back recognized…read moremy military affiliation and told me to ask for my military discount. Which grateful for THE BAD: Red headed lady robotic. Don't give flip attitude. So I asked for a military discount (-2.50) but I have to bring my ID card. Which I left in the car. I parked the car across the street because their parking is very small. THE UGLY: This is the priciest store locally. You come better, going to Home Base. Or Home Depot or Lowes. Additionally Home Base and a major Hardware store have your veterans discount with out having beg a red headed pimple face with no personality. Loss a customer over $2.50. Better service at Home base

Sometimes you can find what you're looking for however selection is small and they do not let you…read moreget bags of soil alone, they make you go to the front desk, pay, and pull around which is a hassle. Also i wonder if they do not know how many bags of dirt since they scan off of a book, a nice man had to go get another pallet of dirt because there wasn't enough out. We heard you have to pay for everything in the outdoor area and drive around to pick it up. Unsure if we will continue to visit Ace

Great little hometown hardware store. The staff always greet you with a hello and what can we help…read moreyou with. The selection is about the same as Homedepot or Lowes just instead of having 100 boxes of something they have 2 or 3 on the self (I think this makes it easier to find and compare what you need then having a 20ft tall rack to sort through). The prices are about the same on most items. Actually on the screws and fasteners I find Keith to be a little less on the higher quality stuff. I have gotten to the point that I buy all my hardware at Keith's before I go to get building material some place else. Again this is due to the better quality of the hardware at a more affordable price. As far as covenant. I can go online and see if they have something in the store before I stop on my way home just like the bigger stores.

My review is for their store in Belton on Main Street. I can not locate that store on Yelp. I…read morewanted to say they are great! I was in there today to purchase a new pellet grill. I was torn between the different models. I knew I wanted a Traeger but which one? The staff was knowledgeable and friendly. I spent about an hour in the store looking at the pellet grills, asking question after question. Never once did I feel like I was bothering them. It was an enjoyable experience and I now own a new Traeger Pellet Grill. If you need anything, go here. The employees are friendly, knowledgeable and helpful. This is a great place. I am customer for life!

Friendly service. Always helpful and usually have what I need…read more They will follow you to the aisle when you are looking to be extra helpful. Recommended

Went in and picked up some oil today and was looking and a few other things. Eventually made it…read moreto the register where Mr cowboy rang me out. No personality what so ever!!! I wished him a happy thanksgiving to which he replied "or other"in a grumbling voice. He either hates his job or is a miserable person that doesn't care about customer service. Thanks cowboy, you helped make Home Base my new store for Stihl and home products!!!

Not open past 6 pm, not open on the weekends, unfriendly staff, customers seem like a pain to them…read more A far cry from when Ace was the place with the helpful hardware man. I have lived in Harker Heights for 10 years and have never failed to be disappointed by each visit here.

Awesome customer service and they are so friendly and helpful. I locked myself out of my bedroom…read moreand after driving all over town I came here and Richard the locksmith found me a spare key and had me out the door under 5 minutes.

Nice store. Well stocked. Nice staff that are helpful.read more

We love HomeBase for the service we find there. It is close to us in Kempner and sometimes prices…read moreare higher but they have comparable selections of the things we generally need to go to a hardware store for.

Went into this store today just looking for a quick item. Asked the manager on duty where the item…read moremight be located who nealy bit my head off, sorry for my visit buddy! I'll just drive to Killeen to get the part.

I went in here to help my mom to find a NO SOLICITORS sign. We found a sticker that looks like a…read morename plate. There are also a variety of different signs you can buy too. Next time I return, Ill get the one that says NO TRESSPASSING. I sure beats to buy it here than buying it online. You can get these instantlly when you take the time to drive here. Other than that, I really enjoyed walking through this place too. I can think of all kinds of craft ideas. I probably would return to get craft supplies. Would love to redo my bedroom with new paint. They have a section that has an impressive supply of paints. This is really a great place to go to if you need to make some home improvements at your home.

Went there for some fence pickets. I used to go to Lowe's because it's closest, but they've been…read morehaving some really bad bad quality. The past 3-4 times I've gone, there's this gentleman that I haven't gotten his name to give him credit for. (He looks like he has some speech impediment) but let me tell you. He always seems to find me when I'm around or if he sees anyone. He ALWAYS ask if I need help finding something. Id be going around looking for stuff I don't I need lol, (Milwaukee tools ) and I always hear him near by always asking people if they need help Super super nice guy, I just want to give compliments to that young guy. I really hope this store values this type of employee, they are rare to find I don't post a lot of reviews, but I feel like this needed to be said. Nex time I go to the store, I'll ask for the manager to give my compliments for that young gentleman

I doubt if anything can improve, because they don't want to improve. You complain on the phone…read more They start acting like children, letters and lysa, saying, what do you want me to do? And so forth, like I said, literally acting like little middle school children. That's the store is filled with items that are broken. That are missing that are taped up and so forth. This, you have a better shot of getting the right part complete, and working order in a goodwill. Don't ever shop at these stores. They do not have anyone educated enough to even tell you what some of these parts are. Let alone help you. But then to act like children, is the cherry on top. Never shop at these stores

I've made some keys here and the people here that work here are very friendly and helpful. There's…read morea self serve area where you can make your keys, but I didn't know there was a self serving option, but I handed my order to a worker and they did it for me anyway, and then I realized after it was done that you could actually self serve yourself. So it was pretty cool. The people here are nice And they are like a typical Lowe's like everywhere else. The design of the store is the same? The workers are on point as usual and this is a great store to be at.