1. Murdock Chevrolet

    1. Murdock Chevrolet

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    Woods Cross, UT

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    Murdock Chevrolet

    2.3 (101 reviews)
    Closed 9:00 am - 8:00 pm
    Updated over 3 months ago

    Services - Murdock Chevrolet

    Routine automotive maintenance

    Murdock Chevrolet Photos

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    Recommended Reviews - Murdock Chevrolet

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    New Mazda CX-5 owner
    Eric R.

    Dan Owen and the team at Murdock Chevrolet were fantastic in helping my daughter to buy a car. From initial contact via text, to the test drive, negotiations, financing, and detailing. They hit it out of the park. Thank you!!!

    Waiting room
    Wyatt L.

    These guys are always so helpful and quick to offer anything you need. Clean and nice waiting room with complimentary drinks and popcorn. If you're a business professional that needs to work and wait it is possible. They offer rides to where you also need to go if your vehicle has to stay.

    **AWARENESS FOR VETERANS, SERVICE MEMBERS, CONSUMERS** I'm a U.S. Navy veteran and recently purchased a used 2018 Ford F-150 from Murdock Chevrolet in Woods Cross, Utah on June 24, 2025. I'm sharing my experience to help protect other service members, veterans, and consumers who expect integrity and safety when buying a vehicle. After driving the truck home, I noticed visible dry rot on all four tires, which concerned me given that the dealership had claimed to have performed a full inspection. I later spoke with General Manager Casey Bingham, who read directly from the dealership's internal inspection notes. According to the GM, their mechanic had documented the need to replace the tires for loud road noise and cupping and had verbally identified dry rot with me and another sales manager present, Eric. They also mentioned the tires were toward the end of their typical 6-year lifespan. Despite this, the dealership passed the vehicle through inspection and sold it to me without disclosing the tire condition or providing the inspection report. I was genuinely concerned for my family's safety if we were to drive in that truck with all those conditions. When I requested a copy of the inspection, I was told it would not be provided. The issue was internally known. I was not made aware of these tire conditions, therefore I was not given the opportunity to make an informed safety decision I opted into the extended warranty (5yr/75,000 miles) upon purchase for a vehicle I thought went through a thorough safety inspection and road ready, i believe this was not the case. After continued escalation, I was eventually offered a full refund, which I accepted. While I appreciate that resolution, this situation highlights a serious breakdown in safety practices and consumer transparency. If you are currently serving or have previously served in the military and have experienced similar issues with this dealership, I encourage you to share your experience and help protect others. Here are official resources where you can file a complaint: Military Consumer Protection (FTC + DoD) - https://www.militaryconsumer.gov Click "Report a Problem" to submit your case through the Federal Trade Commission Consumer Financial Protection Bureau (CFPB) - https://www.consumerfinance.gov/complaint Especially helpful if financing, interest rates, or loan terms were involved Better Business Bureau (BBB) - https://www.bbb.org Public complaint that the dealership will be asked to respond to

    Ty D.

    Sales process was fine. Deal on the vehicle was fine. They pushed the extended warranty a lot (as expected). We didn't buy. Known issue happens (tailight issue on 2016 Yukon XL) with the vehicle we spent $30k+ on. We'd driven it less than 5k miles (just passed the manufacture warranty). We check with Becky to see if there's anything they can do- you know maybe replace it in the name of customer loyalty (they had replaced the other one as it went bad within a week and a few hundred miles). I want for a response, Becky says she'll check and get back to me. 3 Weeks later, I still hadn't heard, so I text Becky, and of course, they can't do anything, that's what the warranty is for. No surprise, right? You just figure, hey, I spent $30k on a vehicle, the dealer knows what other cars I drive, maybe, they'll look at it from a business perspective, and say: "Well, it makes sense to take care of this tailight for $600. After all, his next vehicle could be another $30k vehicle. Let's do it, it makes business sense. " Nope. Well, maybe they won't replace it, but they'll still look at it from a business perspective and see me as a customer and potential customer in the future if I get treated right, and say: "Hey, sorry we can't replace it. It really stinks that that taillight went out so soon after you bought it. I'd be frustrated too. I tried my best, but my manager says we can't replace it, but we can offer you $50 off and get you in line at your earliest convenience to get it fixed. What is the best time to bring it in?" Nope. So, I simply let them know, no big deal. I'll get it fixed, and I'll look elsewhere for future vehicles. After all, who wouldn't? Don't you want to buy from a dealer that takes care of you and will go the extra mile if little things come up? Sure. Who doesn't? "Sorry, we can't fix it. That's why I tell my customers to buy an extended warranty, but okay make us the bad guy, when you didn't buy the extended warranty. No problem we will be the bad guy that sold you a vehicle that is out of warranty and you want free work done. Got it. Cool Dude". If you want to buy a new vehicle and be taken care of after the fact if little things come up, look elsewhere besides Becky at Murdock Chevrolet. To her, you're just a number. Screenshots and conversation attached.

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    Ask the Community - Murdock Chevrolet

    Review Highlights - Murdock Chevrolet

    Thank you Dylan, Steven, Kelly and Fernando for the unforgettable experience.

    Mentioned in 2 reviews

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    Why didn't I find Mike Palmer Automotive sooner?? I brought my car here after my current shop was…read moremaking obvious rookie mistakes with repairs to my car. Jessy was so kind and communicative. He broke it to me that the car required more repairs than it was worth, and that my current shop was not doing a good job at maintaining my car. Maybe he felt bad for me, maybe he wanted to make a show of good faith, but he didn't even charge me for the diagnostic in that instance. I ended up selling that car for scrap and eventually buying a new car. I brought the new car in for a pre-purchase inspection and WOW, Jessy and his team really showed their true colors on how thorough they are! They checked absolutely everything. They even checked the cabin air filter because he told me that a rodent had built a nest in it. They found things that other shops had missed. Is there such a thing as being too thorough? Jessy might be! But I'd rather have my auto shop be extremely thorough and triple check everything rather than be sloppy and miss things. Their attention to detail and commitment to quality is obvious, right down to how they require appointments for their shop. They want to make sure that every single car gets the attention it needs. I can't recommend Mike Palmer enough and even though I don't live in the neighborhood anymore, I will make the trek to come back here for my auto repairs and recommend them to all my friends. Jessy is a truly honest mechanic who just wants to help you do your best to maintain your car. How do I know? They're not trying to make money nickel and diming you on easy fixes. He could have fixed the cabin air filter for me without asking and taken the easy win but instead he said, that's an easy fix and I easily figured out how to replace it on my own. He wasn't bothered by the fact that I wanted to change my own oil either. Jessy is your true ally in keeping your car running in tip top condition the best way possible.

    Went in to get my car inspected for a noise coming from my vehicle and to prepare for smog. The…read moreowner Jessie is an amazing guy who not only check everything out for me ,but took pictures and labeled everything that was wrong with my vehicle. Quoted me in the same day and started working on the vehicle. The price was amazing for the work done and the parts they use are quality. I'm incredibly impressed with this auto mechanic shop and will definitely be going back for future things needed to be done.

    The Garage

    The Garage

    (19 reviews)

    they have no idea what they're doing if it's an modified vehicle…read more A little backstory, my truck blew last year around july. i'm heavily knowledgeable when it comes to anything mechanical. i rebuilt the truck from the ground up, with modified high horsepower parts. It hasn't ran at all since then, obviously because i've been rebuilding it. tried starting it, and it was throwing electrical codes, and it's a crank no start. at this point im just looking for a second opinion. so we towed my truck to this place to get it looked at, ONLY needed the electrical stuff checked. before the truck got there, i called them, expecting them to ask a few questions atleast, but all they asked was the model of the truck and what was wrong. day or so goes by, i call for an update and they say they would've rejected me if they knew what was done to the truck, (but they didn't ask any questions??) and that they had no idea what they're looking at. the owner was a nice guy, good attitude, but the mechanic who was looking at my truck? terrible attitude. questioning me, and testing my knowledge on MY OWN TRUCK. considering i took the entire motor apart and put it back together with my own bare hands, im pretty sure i know what im talking about. moral of the story, if you have a modified vehicle or anything aftermarket at that, do not go here.

    I came into the garage. I put a sensor into my GTI. Had them try to figure out what was wrong with…read moreit. All they did is reset the computer and charge me $200 they did nothing to fix it. Bad review.

    Murdock Chevrolet - car_dealers - Updated September 2026

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