Friendly folks to do business with. I had a watch repaired. My only experience there.read more

Recently brought a watch in for repair. One of the hands on a smaller face had fallen off…read more I was told that the jeweler would need to evaluate my piece before committing to the repair and got a follow up call that it could be fixed. I was able to pick it up within a few days and walked away happy. Watched looked much better after the repair. Nice staff and they sell other items in store including jewelry and watches.

Totally misleading information saw 2 baskets with many behind them on clearance was $45 to $13 well…read moreit rang up $45 took picture the worker called the supervisor and he did not honor the error. He was blunt and rude. I think that's mean

I came here with a watch that needed repair after I had taken somewhere. They repaired it back to…read moreworking order. I had gone there the previous day and they remembered me. When I asked how much I owed, the gentleman told me "no charge". I was so happy and will return in the future. Amazing to see kindness in our community. Please share this business

Amazing staff and impeccable work. I get all my jewelry from there and even custom-made pieces…read more Great prices!

A coworker of mine recommended 5 Star Jewelry when I told him I needed my watch resized and the…read morebattery replaced. I've visited the shop twice now and have been l satisfied with the service provided both times. The father and son who run the shop are good, honest people and could use any support given their recent tragedy.

Kind straightfonward, honest. great service and selection. Friendly. Will recommend to anyone…read moreinterested for sales or services. They even allowed me to use the Wi-Fi.

This is why you can't trust reviews. My grandfather had a Sessions mantle clock that he probably…read morehad since the 1930s. He passed away in 1970. Flash forward to Thanksgiving 2024. My cousin had given this clock to my sister, and my sister knowing my interest in genealogy, gave the clock to me. It wasn't running right (some movement, but it would stop, also it chimed endlessly. I took it to a local jewelry store, where they had it for about six months before telling me they could not repair it. I realized I needed a special kind of clock repairman, so I did an internet search and found Hopkins Jewelers, in Burbank. This was early May, 2025. They had excellent reviews. I liked the shop. Very old school. Clocks lining the walls. Clocks to be repaired all over the floor. Sure, chaotic but definitely looked like a shop that could handle a nearly century old mantle clock. The owner said give him three months. At three months I called and he said he had looked at it but still trouble shooting. Here's the thing, having the clock, my grandfather's clock, was the important thing. Having it work like "clockwork" would be a bonus but not if I risked this place going out of business. So after another three months I decided to go in and if he hadn't fixed it I would thank him for his time, pay him for whatever analysis he had done, and retrieve my clock. Well bottom line, he basically did not want to return it to me. He didn't actually refuse but he kept tinkering with it for probably two hours, telling me it was maybe this thing wrong, or that thing wrong, but to leave it with him and he would continue working it. I agreed to this (big mistake). So after 11 months of him holding my clock I went back to the shop where he tells me it's fixed. We had put in an original stipulation that he would do a maximum of $500 work into it, but he plugged it in, showed me the second hand was keeping time, charged me the $500 and away I went. I plugged it in at home and for the next ~2 hours it worked, then the hands stopped moving (except the second hand, figures). I called him up and basically he is asking all these questions, so I responded why didn't he check it before telling me it was fixed and charging me $500. Basically he wants me to return the clock and let him work on it again. I am not going to do that, I have my clock back and I am going to write this review so that you don't get ripped off like I did.

Alejandro is amazing!! Very knowledgeable and helpful with picking out our wedding bands. He has a…read moregreat selection of beautiful jewelry is his store and all at a reasonable price. Highly recommend checking this family business out! They've been around for 35 years and know what they're doing!

Alejandra is amazing! He took my wedding ring and made it look beautiful again! He is a wonderful…read morecraftsman and jeweler. I have come to his shop many times and always been impressed! Thank you Alejandra

Amazing service from Peter and his team! My now-fiancée and I went ring shopping, not knowing what…read moreshe would prefer. Peter and his team patiently walked us through sizing, stone, setting and accessory options, all while being as excited as we were about the moment. The ring took several short weeks to get made, and it was perfect. I couldn't recommend Peter's team more for this type of milestone event in one's life. I'll be recommending Peter Norman Jewelers to all of my to-be-engaged friends.

Peter and Courtney were super helpful during the ring buying process. They were super knowledgeable…read moreand guided me without pressuring me into a certain direction. The ring turned out beautiful and my now fiance is super happy with the result. Couldn't recommend them enough.

Excellent service. Highly recommended. Came in for a cleaning and to browse the Dejaun selection of…read morefine jewelry and watches. Walked out with sparkling diamonds.

Pretty brutal experience with this team. I searched far and wide to see if anyone had a certain…read moreSeiko watch in stock. I ended up finding the watch online through their portal. When I reached out, they told me I could expect to receive the watch in January. I paid for the watch in December. Keep in mind, I thought January was a weird time frame considering I called all the authorized dealers in SoCal and they all told me the watch was several months out. Dejaun team took my payment and told me the end of January latest. After having to reach out to them multiple times about expected lead times, they told me it would be closer to end of February. Every time I'd reach out to them via their text line, because you can't get anyone on the phone, I'd have to text like 2 or 3 days in a row to get someone to respond. Finally, here in march they reached out and got the watch delivered this week. If you've seen my reviews, I'm always fair to people on here. If I could leave any feedback for this team, set realistic expectations don't tell people what they want to hear. If you have a messaging service, make sure people actually respond. At the end of the day they did get me the product I was looking for, they simply missed everything in between. I stepped out of my normal guys to get this watch largely due to them being transparent and telling me it was a ways out at the time. Should've stuck with the people I do business with and let the lead times be the lead times. Cheers.

He was very nice. I had 2 minor problems with my clock and he was able to fix it about 20 minutes…read more Very reasonable.

From the owner: California ClockWorks and Restorations was born from a lifelong drive to repair, restore, and keep…read morevalued items looking and working their best. We repair mechanical and electric clocks and change the occasional watch battery. We also restore vintage toys, pinball machines, slot machines, cash registers, and practically any mechanical, antique, or vintage item, including small(er) furniture and display items. We are physically open at the hours shown by appointment, but we are reachable by phone all day, every day. We also do house visits for larger items and grandfather clocks, which can be booked on our website. We are fully licensed and insured.