I had an excellent experience. I highly recommend this company…read more I submitted a request through Yelp on a Saturday after discovering that I had no hot water, and they responded within minutes. Even better, there was no extra charge for a Saturday service call. The technician arrived at my home in less than an hour and was friendly, courteous, and professional from start to finish. He quickly diagnosed the issue, clearly explained my options without any pressure, and had the problem resolved in just a few minutes. I also found the pricing to be very fair and affordable. It's refreshing to find a plumber who is responsive, honest, knowledgeable, and respectful of your time. If you're looking for prompt, reliable service at a reasonable price, I wouldn't hesitate to recommend them. I'll definitely be calling them again if I ever need plumbing services in the future.

Hire this plumber, Joe was fantastic. He was experienced and professional, quick to respond, and…read morequick to complete the work. The job wound up being more than expected and the rate did increase from our initial discussion over the phone, but it was ultimately a very fair price for the work. Unfortunately for me, he was the third person to attempt my clogged kitchen sink, so I would strongly recommend you START with him! 10/10 will call again next time

I called them at 8pm on a Thurs night and they answered the phone, asked for pictures of the work…read morethat needed to be done, and Franky showed up the next afternoon. He did amazing work, and stuck with it for several hours due to a very old house with original piping. Replaced pipes and valves under the bathroom sink, replaced a drain pipe for the shower, and fixed multiple leaking valves in the basement. Outstanding work and work ethic! Would highly recommend to anyone on the island, and will definitely call them again if we ever need anything in the future. Thanks Franky and John!

Outstanding work; excellent communication. Frankie came out & did an amazing job clearing my…read morekitchen drain clog. He was quick, polite, professional--and he cleaned up afterward. Just like Vivian P. said. :) Definitely I'd use them again. Thank you so much fellas!

Third and final update for business owner: see photo…read more Second update to business owner: We initially connected here, by Yelp You're making me very uncomfortable. Contact me no further Update to business owner. Jay came to my house on 10/7. I have a receipt with your business name on it for the $175 I paid in cash, as he required. Have a lovely day. I was very surprised at the very lax/vague statement of work, the proposed price tag of $25,000 and the fact that when I wouldn't sign at 9:00 PM, the quote paperwork was taken away. I ended up with a master plumber who determined the cause and repaired the pipes for a fraction of the proposed amount.

Paid $2800 to replace a water main shutoff valve and about 10 feet of corroded pipe. No excavation…read moreor behind walls ; everything accessible in the basement . Replaced the valve and added 3 more redundant valves. The work took less than 2 hours. Plumber used crimp bands and pex instead of pro-press,soldering and copper . To me it was pricey but ever since 2020 I guess prices went up. Honestly expected to pay around 1000, but it is what it is . The weird thing is that he requested cash or Zelle only for payment . No option for credit cards or checks which was odd since every GC I hired took credit cards. While he was getting parts , I had to go to the bank and get cash withdrawals . Took a star off for the inconvenience.

Brett was incredible. I have very high standards and always look for someone who is efficient and,…read moremost importantly, honest -- and Brett exceeded every expectation. He responded to my texts promptly, communicated clearly, and managed expectations every step of the way. What stood out most was his integrity. Other plumbers quoted outrageous prices, but Brett was fair, transparent, and ethical. He's also a hardworking father of three, and it feels great to support a family-owned business. If you ever have a plumbing issue, don't hesitate -- call Brett. I've already recommended him to my entire network.

He did the job, but my bathroom is so old I know I will happen again. I would use him again if any…read moreplumber project come up.

Requested service to checkout steam heating pipes ( banging/clanging) and cold radiator. Without…read morephysical check, recommended adjusting radiator pitch and changing steam valve for over $400.

Never answers phone left dozens of messages I wonder if this guy is actually alive ??read more

Probably the worst customer experience I've encountered. Scheduled to make repairs to a damaged…read moreceiling but threw a temper tantrum like a 4 year old. To their defense, they had to deal with management companies that required more approvals necessary but still didn't have to behave like a child. "I don't want to see another email regarding this" is what they said. Lol. They forget we're the clients and their number one job is to make sales.

DNS Plumbing showed up on time (which was never the case with any contractor I have used) and was…read moreable to address the issue and also provided consultation for related but separate issues. Highly recommend.

After a flood from tropical storm Ida, my water heater stopped working. I took pictures of it and…read moresent them to Adam. He said that it would be too dangerous to try and re-light the pilot light of the 5 year old water heater and that it would be safer for me to hire him to dispose of the old one, pick up and install a new one. He gave me a quote of $2600. Another plumber referred by a friend came and took a look after and safely assessed that the water heater was still working and safe to use and he re-lit the pilot light for me for $75. The other plumber actually laughed out loud when I told him the estimate that Adam gave me. He could not believe that I was given an estimate of $1900 for labor to install a 50 gallon water heater that cost about $750. Always comparison shop, ALWAYS. No really, ***ALWAYS!!!*** Especially women and most especially Women of Color. So tired of a certain men thinking that they can try to scare and take financial advantage of a certain women.

Customers beware. Do not fall prey to scare tactics used by these people. A non-label Van showed Up…read moreand pressured my young tenant to Zelle payment for a job they did not do. If you happen to call them and are reading this review do not believe them when they tell you need to Hydo jet a clooged drain!! Basic plumbing rules call to snake a clogged drain first! We were scammed $3500 for a $500 job an honest plumber did the next day.. .. the low level scam they pulled makes me think the other reviews they have are not real, Look at them close and the dates... BEWARE. IT DOES N0T FEEL GOOD BEING RIPPED OFF

Jonathan is amazing! He installed a complicated kitchen sink with hot water tank and high end…read morefaucet. He also installed my brass bar sink and faucet. Highly recommend. Easy to communicate with and very nice guy!

Jonathan installed our food disposal and handled everything end-to-end at a very fair price. He…read morealso installed a smart toilet for us and that project hit a few unexpected snags, but he worked through it and wrapped everything up cleanly. Very friendly and great attitude!