My grandfather was sent here after being at a LTAC facility. Everyone here was very attentive &…read morecaring. They truly wanted to see him succeed. This facility is clean & fairly new. It has state of the art equipment and the rooms are VERY nice & no shared rooms which was great for privacy. Everyone here was so kind & we always had visitors & they never minded. Definitely recommend 100%!

I just left this facility and I cannot say enough about the staff and all that they do for their…read morepatients. OT, PT & Nursing are all amazing and they go above and beyond. They work with you and they get you to where you need to be to go home. And to Eric, The OT lead, I'll be nice to the new people.

My brother was here for 6 weeks following surgery. We are very grateful to have chosen this skilled…read morenursing facility. The first day there included a care conference with family, case manager, social worker, nurses, aides, physical therapist and Dr. Rolando Gutierrez. The plan of care was created after careful listening by the doctor and the staff to patient/family concerns. The plan was then implemented consistently over his 6 week stay. The nurses and case manager maintained necessary updates while also responding to my calls in real time. They were all professional and thoughtful. The facility itself is modern, clean and has large patient rooms. The physical therapy room is also large, modern and welcoming. There is a place for patients to safely sit outside. We feel fortunate in having the recovery phase in this skilled nursing facility. When we really needed help the staff who work in this modern facility came through beautifully. Your help is Much appreciated, Paula Ste. Marie

My husband was injured by untrained staff. He had repair neurosurgery yesterday, C2 - T3. That's…read moremajor 4 hr surgery on a 73 yr old. He was released after 2 wks, unable to walk & in tremendous pain. When he requested 911 to be called called staff manhandling error, they ignored him. They do not wash their hands from room to room, and due to this dismal like of basic hygiene, he now has MSRA. I just called Ryan @ the Springs the only Mgr that is proactive, and alerted him to MSRA is in the wild @ Springs. The food is processed & horrible. Most of the CNAs are untrained, and this is a cash cow for the greedy, and often sued owner. Google the 2.5 mil lawsuit he just lost, he owns hundreds of these Skilled Nursing Care Rehabs. Many, more than 10 per hall, sit in their wheelchairs, outside their room all day. Looking drugged & lost. Some of them repeatedly requesting a blanket. Most looking more than half dead. If you care about your loved one find another facility.

This facility in 2020 was very depressing with dark walls and everything seemed to bring you down…read more When I walked in 2 weeks ago I felt welcome. The walls were brighter there were live plants everywhere. February decorations were for Valentines and they were all over the place also. When you saw them they made you smile. Now the quality of care definitely needs to improve. When a patient rings their buzzer it sometimes takes them over a half an hour to respond. Not good especially when it was the only patient that rang their buzzer at that time. You can tell because there is no light flashing above their rooms. The staff is either to busy talking to one another or hopes the patient forgets they range the buzzer, and yet other times patients are ringing their buzzers all at the same time, this is when they are short of staff because they can't get all of the buzzer within a few minutes it might take them a half hour. But of course the patients don't know this is what is happening. As a visitor I walk around and this is what I see. As in any profession some love their job that is why they are there and those it is a paycheck and can't wait for the day to be over. All I can say it definitely is a big improvement from 2020 from when I was a patient at this facility. It feels warm and caring.

my husband had a stroke and his left side is paralyzed. this was supposed to be a great facility…read more it's impossible to get someone transferred out once your insurance company is paying, my husband's a diabetic. they don't have a dietitian there because they feed him just like a normal person and then have to give them insulin shots several times a day because you know insulin. the insurance company will pay for more for that drug than jardien or metformin. they give him ice cream puddings, sugary drinks and juice. he hasn't received any sugar-free drinks there they're charging us $2000 a day so i'm not sure what the issue is. do not send your loved ones here you will worry all night long you'll have sleepless nights. my husband is paralyzed from his left side. he cannot change his own depends so they leave them wet. he'll ring the nurses button in for one hour. he's still wet. i have to call the nurses station and they never answered the phone. i've got to keep calling and bugging just to get him changed. it's been absolutely horrible sleepless nights missing my husband. he's not being taken care of wow. now it's time for reporting this facility to agencies cause this is ridiculous my poor husband

I rarely leave reviews, but I felt this needed to be shared. Counselor Joseph creates an…read moreenvironment that feels discouraging for anyone actually doing well in their recovery. Instead of being supportive or acknowledging progress, he makes you feel unwelcome--almost like you don't belong unless you're struggling or "doing bad." Recovery is supposed to be about growth and encouragement, but with Joseph, it feels the opposite. He doesn't congratulate or uplift people who are improving. It's as if he only focuses on the negatives and wants to keep people stuck in that space. If you're looking for a place that celebrates progress and positive change, this may not be the right fit. Everyone deserves a counselor who truly supports recovery at every stage--not one who makes you feel guilty for doing better.

Mfi is amazing! The staff is great. They show such dedication and compassion towards the clients…read more The staff is there for you during the emotional path of recovery. They really do care about your recovery. I would highly recommend going to MFI for outpatient treatment.

Just finished my program with Ranch Creek Recovery I just wanted to say some words to anyone out…read morethere who's probably in the same position I was in. If you have a drinking problem and you suffer from addiction please don't wait to get the help that you need. I wasn't sure what to do with myself a month ago and my mental health was deteriorating. I have an amazing job and saw that even tho I was very functioning in real life deep down I was suffering daily and needed help because I couldn't do it on my own and I'll fully admit that. The moment you walk through those doors you feel welcomed. The staff will teach you so many coping mechanisms and with group therapy you'll get to express yourself and hear like minded people tell their stories. I was able to finally get on my correct medication regimen and my mental health has NEVER been better. I feel 100% again. Jerilyn is such an amazing councilor and I loved how vulnerable she was telling her all her stories that were so relatable. She is there to help you. She was the first person that made me realize I was in the right place and I'll forever cherish that. Jimmy is a stellar councilor and was so spiritual I loved our groups hearing him speak and teach you'll see a change in you each session. He gave us all great advice with great coping mechanism skills. Yanna I'm gonna miss her so much and our late night talks she will sit and speak with you and actually be there in the present and listen to what you have to say. She was also so welcoming with her group sessions. She also works with out patient so I can't wait to see her again! Vanessa and Derrick are both councilors who also work with their outpatient program and they are both there to help us continue our recovery and keep our sobriety strong. Both of them were great with their groups and shared valuable information and tools for recovery. Christine was our therapist and she was AMAZING ! She really is there and listens to what you have to say and cares so much about your process with the program. She's helped me so much with our 1on1 sessions and I'm very grateful for that. I learned so much about myself and applied so much of what I learned with her groups. Jorge, Will, Trisha, Kylie and Arsalan all were apart of the intake process and were so welcoming and chill they make you feel like family. The bond I made with everyone here at RCR was so real and I did NOT expect that to happen at all. In fact I didn't even know if doing this would actually change me. It wasn't until I started to actually feel different and I started taking things day by day and following the process. That's when I knew this was different. I actually changed for the better and I'll never forget them for saving me from myself. Best decision I ever made for myself!

My son is staying there right now. He would never last three days in a rehab, He has been there 15…read moredays, I am so proud of him. I go on zoom with my husband. We are very educated parents trying to learn about addiction. It has taught us so many issues we need to understand. I love this program. The money is worth it!!! I recommend this to anyone who wants to understand about loss, we lost 4 people in our family in less than a year. It was very hard for us and but not understand how it affected our six children. Our son is smart, kind, handsome but so compassionate and sensitive it hurt him terribly. Kids in their twenties are so absorbent when it comes to death. I wish he didn't have to learn it at this age. My husband lost his mother, sister, and brother tragically and I lost both my parents in the same three years. Our son is the one that took all of our hurt and sorrow internally. He cried with us and made us food and took care of our whole family during these times in our lives. Unfortunately he felt exhausted and could not do it anymore and took to other vices. First, smoking marijuana, then dabs, then pills, and in two years was a mess. This program is teaching him to live with pain and guilt. I love this program. It is bringing our son home sober, very knowledgeable and strong. We may be rich with money but being with someone I love and would die for sober.....is a blessing. Thank you Ryan for being the son we need you could be.

This place has been helping people recover from addiction for over 30 years and it is a great…read moreoption for those looking for help. The counselors are helpful and knowledgeable and there are different programs available depending on the level of care you need. Families are encouraged to participate in the program and the entire staff seems very supportive and helpful. They also have a great list of local meetings and other resources for those once they have finished programs on site.

Way, way, way back when we were young we stumbled into Hill Recovery. Yes, stumbled. It was I think…read more1986. Remarkable things happened there and our family of 4 healed, divided and healed again. Now we've lost our #1 member but I (not we) struggle on. Rocky, Deb and their staff made my life so much better. Always grateful and J Thank you

First and foremost, if you're looking for exceptional care for your loved one, this facility comes…read morehighly recommended. During our initial tour, Anzel was absolutely amazing and incredibly helpful. She took the time to explain everything included in the rehabilitation program and showed us around the facility. The facility is modern, clean, welcoming, and staffed with truly exceptional people. I would especially like to recognize Jiellen T., the case manager assigned to my dad. She went above and beyond to make sure he received the proper care, love, and support throughout his stay. Her dedication, professionalism, commitment, and genuine willingness to help are beyond words. She was always responsive to our calls and messages and consistently kept us updated. We are incredibly grateful that we had the opportunity to meet someone like her. She is truly a gem! A very special shout-out as well to all the Medical team- Doctors, Nurses, LVNs, CNAs, therapists, and care staff who took such wonderful care of my dad -- Dr. Jin, Liezel, Maricel, Audi, Ritchie, Mike, David, Neil, Aaron, Kelvin, Earl, Axel, Carlos, Amy, Andrea, and Melissa. They treated my dad as if he were their own family. Their kindness, patience, compassion, and encouragement meant so much to him and to all of us. Erwin for being so dependable, especially when it came to arranging transportation for my dad's medical appointments. His help made things so much easier for our family. Jun (Maintenance) was also someone we truly appreciated. His kindness and encouragement helped lift my dad's spirits and motivated him to keep pushing himself to become stronger. Sydney at the front desk was exceptional -- always super friendly, welcoming, and caring. She always made us feel comfortable and greeted us with such a warm and positive attitude. Lilia-greets every patient each morning with a smile and puts so much heart into making the facility's events special and memorable for both patients and their families. And that kindness truly makes a difference. And lastly, Sonny, who gave us such a warm welcome from Day 1 all the way through my dad's discharge. He consistently made sure that my dad's care plan was properly executed . We truly appreciate his leadership, support, and dedication to making sure my dad received the care he needed. And to the entire THCC team -including everyone whose names I may not have mentioned but who played a part in my dad's care -- thank you from the bottom of our hearts.

My dad had a fall and needed rehab after his hospital stay. Everyone at Temecula Healthcare Center…read morewas very friendly and glad to help when asked. Jieleen was his case manager and she was always available to answer my questions and make sure he got the best care possible. He's back at his assisted living facility thanks to the care of the medical team and staff at Temecula Healthcare Center.

I've been admitted into Menifee Lakes Post Acute two times in the last two years.(2023-2024 *2025)…read moreI receive excellent care and I felt that my CNA's were very caring to my every needs.. everyone I dealt with from PT/OT, administration and all departments, kitchen, maintenance everyone was very friendly willing to help or at least get an answer for me, they all went out of their way to make my care/ stay the best. I would also like to thank the best CNA there in the facility ...her name is , ANARUTH she took excellent care of me for the 2 1/2 weeks I was there She made my stay so enjoyable, xo

HORRIBLE. We had a horrible experience with my mom's care under Menifee Lakes. They would never…read morebrush her hair so it became so tangled, when we asked that they please just brush it once a day a CNA cut off the tangled hair in the back and left the rest of the hair long. Her personal belongings were constantly "misplaced", her room and her were always unhygienic. We could NEVER get ahold of the nurses station, but when I would be there the RN would be sitting on her personal phone on Facebook. She developed multiple bedsores while there. And that's not even everything that was wrong with place. If you have the option to have yourself or a loved one in any other facility I would recommend never sending them to Menifee lakes. There were 2 CNAs we worked with occasionally that seemed to genuinely care, but other than that the experience was absolutely dreadful and made the already devastating process of losing a loved one even more stressful. Also I don't know when these pictures were taken but they are out of date and don't represent the facility well.

I came to Rancho P.T. in Murrieta with a couple of serious issues with my femur and my wrist. I…read morehave been getting treatment for 6 weeks. My physical therapist, Julian, is caring and competent. He has moved me through the process incredibly well, and I've made measurable improvements. Kerry is equally amazing. She is experienced and very knowledgeable, with a gift for knowing when to push for maximum benefit. Wayne has done a great job with my wrist and hand; my surgeon was impressed. The assistants are very nice and easy to work with, and reception is always warm and friendly. If you do the work at therapy and at home, this staff will get you to the finish line. If you have questions about anything, including billing, don't be afraid to ask. I know it can be awkward sometimes, but the team at Rancho will listen and do what they can. Remember, they are fighting your insurance company too, and many insurance companies are not patient-friendly.

My experiences here have been accompanying a patient to interpret between the therapy practitioners…read moreand him. Very smooth checking and was able to do what I needed to from station to station with plenty of space between people and very nice folks. I can see the machines are in pretty new condition, it is a very well equipped facility and also I like the sports theme in the decor.

Thank you for everything you guys are amazing. I'm having my…read moresecond shoulder surgery on Friday and I already asked my doctor that I want to go back to the same place to get my physical therapy.

Must have came in on a bad day both times I've come into this place. Dr. Amin and his consultant…read moreare very nice. The woman at the front desk however, is a very different story. I believe her name is Sylvia. Rude, constantly on her cell phone, talking very quietly and putting whoever she is talking to on hold when she needs to say something to the patients. Not friendly at all. Does not seem happy with her job.