First and foremost, Haley is AWESOME! my son decided to play an instrument this year, and his band…read moreteacher gave us a few recommendations on places we can check out to get instruments at. I'm so glad I checked this location out rather than go to any big company ones. This is definitely a mom and pop small business, but they are absolutely amazing and very pleasant people to work with. From my initial communication with them through email to an in person meeting, everything went smoothly and efficiently. They answered any and all questions I had. Haley was VERY informative and interactive with my son, making sure he understood how to hold, play, and clean his new instrument. They have a variety of instruments with plenty of payment options. They have a rent to own package with a repair and maintenance program as well. They make sure you understand everything in detail to help make the best decision. If you are looking for a new instrument or even maintenance or repair on an exhibiting one, definitely check this place out. They are AWESOME! the shop itself is located in the back of the main house. It's inside a garage turned into a shop. You will see a sign directing you.

This repair shop is the one to go to. They are a small "mom and pop" shop with BIG customer…read moreservice. They fixed my daughter's clarinet with only a few days to work on since she had a trip to Orlando for a parade, they expedited the repair and she got it back right before her trip. They are extremely knowledgeable very friendly and inviting.

Great hospitality. Doug and Phillip are wonderful and quickly helped me with my guitar issue, as…read morewell as others I didn't even know I had. My guitar sounds better than ever thanks to Phillip!

This is such a great guitar store. The store design is super cool. It's high-end yet really…read morecomfortable and approachable. Love the design of the custom pipe structure that displays guitars in the main showroom. If you're a guitar player, you've got to stop by just to see and experience the place. It's great. The staff is equally amazing. Philip recently set up my white Gretsch 12 string Falcon Rancher and WOW, it plays like a dream now. I didn't think the guitar was too bad off the shelf - but Philip was able to dial it in to where it plays like a dream now. So much better. I'm super thrilled. I chatted with Philip when picking my guitar up and learned he is a true luthier with the schooling and experience to back it up. He actually built guitars professionally for 10 years so he's not just a guy who changes strings. He's a guitar master craftsman who knows how to get the most out of a guitar.

Best value for music lessons. Look no further - they even set up concerts throughout the year!…read more Best approach to learning a musical instrument and vocals.

My son and daughter both did a fantastic piano summer camp with Brittani and Alex. Both kids…read morefostered an immediate bond with the instructors. They used each session with a nurturing, yet intense learning approach. There was no time wasted. Here is my son with a practice session, after learning his "fun" song...Drake's "God's Plan" with his instructor, Alex. I can only post a pic, rather than video, but it was spectacular to hear a 9 year play a pop song, with accurate speed and rhythm.

Excellent work on my 74 Les Paul Custom. Will bring more guitars here very soon. Very reasonable…read moreprice for a great job!

I've been an NC Guitar Works customer since moving to CLT in 2015. Nick and his team have…read moreconsistently done an amazing job of setting up and repairing my guitars over the past 10+ years. The pricing is very fair, and turnaround times are reasonable. Though I don't fall into this category, they will often prioritize repairs for working musicians with time constraints. I highly recommend NC Guitar Works!!

This place is amazing. Every so often they host a free piano concert and have a little reception…read moreafter complete with wine and lil cookies. Great way to spend a relaxing Sunday evening to get out of the house. You can walk around and play some of the pianos whether you're an expert or a beginner. They offer free sheet music to take home as well, just go the bin by the door and take whatever you would like.

I brought my spouse to this establishment to search for a piano of his liking and when we walked…read moreinside we were greeted by a gentleman from our right sitting at his desk we spoke and proceeded to look at the numerous selections. About three minutes later the gentleman came over and asked how can he be of assistance? I said we came in to assist my spouse im not sure what he was interested in at the moment. My spouse had a phone call and was at the moment (work related) so I says to the sales associate as soon as he finishes his call then you can further assist us. He then says a slick comment asking "oh he came in browsing on the phone?" I was taken back for a second but ignored it because I didn't see a sign that we could not use a phone at all!! So I politely say to this gentleman again he will be finished in a minute and he's the player not me so I'm not sure what he would like. What made me immediately leave this establishment and to NEVER Return is because his next statement was unnecessary and rude! He says "well don't just walk in here and not speak to me and I not tell me what I can help you with?" So then by that time my spouse is off his work call and the gentleman then tries to act nice again... no sir. We politely left because of him being very rude and unprofessional. If you need your customers to walk all the way over to your desk to get your service may I suggest having a desk by the door and greeting them as they are walking in and make them feel welcome! I was willing and ready to purchase what my spouse desires if this location had it however simply because of this sales associate's poor customer service and improper etiquette that was a hard pass for me now and ever! I've never felt more uncomfortable because of his behavior! Very unsettling and not the right person ever have to help make a sale just being honest!

Jim Hickey and his team of music professionals are amazing! My son has taken lessons in both the…read morestudio and with Jim at my son's school. He is in his second year of ukulele lessons and has learned so much in a short period of time. Outside of the musical knowledge, my son has also gained confidence and begun to appreciate the enjoyment in music and performing. Outstanding teachers and I would highly recommend Jim Hickey Music.

I found Jim Hickey Music by doing a Google search for guitar lessons for my daughter. She had…read moreplayed around on the guitar some and mentioned she wanted to take lessons. I was worried about not having a referral because I didn't want to get locked into a contract or long term deal if she didn't want to stick with it. I spoke to Jim on the phone and told him want I was looking for and that I wanted my daughter to take the lead. Jim understood and was more than willing to be flexible. I immediately liked Jim and my daughter has enjoyed her lesson time with the studio. There is no pressure and it's a fun environment. My daughter wasn't sure if she wanted to continue her lessons after the first month but after working with Jim - she changed her mind - We've been with Jim since August and are looking forward to having a great time at the holiday concert and many more. Jim has some great students that have also been around a for a long time and I think that says a lot about Jim and his team. Thanks Jim for all you do!

Thomas has helped my daughter discover the joy of piano. Appreciate his patient approach and the…read moreway he asks students about music they enjoy to help guide their lessons

Thomas has been teaching my son piano. He is very patient and knowledgeable. I can tell my son has…read morelearned a lot and has made great progress from when we started. Thomas is very helpful and flexible as well.

I had a great experience buying my first flute here. Knowledgeable staff and solid selection of…read moreflutes. I look forward to working with Flute World again in the future.

Never did-did not call me back when I inquired about flute repair. They seem to want you to just…read morebuy on the website and I have never repaired my own flute so I moved on.